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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • milkman2
  • Visitor
  • 267744 Views
  • 522 replies
  • 34 likes
  • Account
    Free
  • 267744 Views
  • 522 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13116 Views
  • 6 replies
  • 11 likes
  • Security
  • 13116 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530557 Views
  • 989 replies
  • 113 likes
  • Account
  • 530557 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128323 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128323 Views
  • 74 replies
  • 12 likes

podcast

Est-il possible d'avoir uniquement les Podcasts en Français

  • Regular
  • Est-il possible d'avoir uniquement les Podcasts en Français
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 1 likes
  • Unlimited
  • 284 Views
  • 1 replies
  • 1 likes

Superuser Contribution My account suddenly disappeared.

My account suddenly disappeared.I am using it on iphone.I can not log in unexpectedly.I tried to log in with the registered e-mail address, but I was told that "the account does not exist".I want to know the reason.By the way, I could re-register wit...

  • Visitor
  • My account suddenly disappeared. I am using it on iphone. I can not log in unexpectedly. I tried to log in with the registered e-mail address, but I was told that "the account does not exist". I ...
  • user-removed
  • Not applicable
  • 272 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 272 Views
  • 2 replies
  • 0 likes

Applied for student discount - not getting the 30 days free

Hey there, I just clicked on the "another 30 days premium" thingy and went for the student discount way and somehow I didn't get the 30 days premium on top. Is that normal or a bug? CheersMartin

  • Newbie
  • Hey there, I just clicked on the "another 30 days premium" thingy and went for the student discount way and somehow I didn't get the 30 days premium on top. Is that normal or a bug?   Cheers ...
  • KatesHere
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

My Family Members Can't Join Our Family Account

I just made a family account, and when I added my sister and brother, their links that they opened said they can't join our family. The link says that they already have Premium, but both of them have FREE acounts and have always had free accounts. Ho...

  • Casual Listener
  • I just made a family account, and when I added my sister and brother, their links that they opened said they can't join our family. The link says that they already have Premium, but both of them have...
  • Karina77
  • Newbie
  • 1173 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1173 Views
  • 8 replies
  • 1 likes

I chose the student payment but wanted the $9.99 payment

I accidently chose the Student subcription but wanted the $9.99 payment now I'm being charged for both.

  • Newbie
  • I accidently chose the Student subcription but wanted the $9.99 payment now I'm being charged for both.
  • KatesHere
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Premium not workinh

I already pay for my premium earlier however its still not working and I havent got any email notifications yet. I need a response ASAP

  • Newbie
  • I already pay for my premium earlier however its still not working and I havent got any email notifications yet. I need a response ASAP
  • KatesHere
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Clicking "yes, cancel subscription" and nothing happens!

I am trying to cancel my spotify premium subscription and when I click "yes, cancel subscription". the options go greyed out but nothing happens. Anyone have any idea?!

  • Newbie
  • I am trying to cancel my spotify premium subscription and when I click "yes, cancel subscription". the options go greyed out but nothing happens. Anyone have any idea?!
  • KatesHere
  • Community Legend
  • 803 Views
  • 2 replies
  • 0 likes
  • 803 Views
  • 2 replies
  • 0 likes

Charged after free trial even if I didn't want to to continue my Premium subscription

Hey,I was billed through PayPal for 7 euros, even though I had no intention of renewing my Premium after 30 days and I want to get my money back.

  • Casual Listener
  • Hey,I was billed through PayPal for 7 euros, even though I had no intention of renewing my Premium after 30 days and I want to get my money back.
  • Maxim
  • Spotify Star
  • 310 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 310 Views
  • 3 replies
  • 0 likes

Spotify-Globe

Hi, I'm currently registered to Spotify Free.I want to upgrade it to premium by using my Globe Account which is registered to Plan 1299 (3MBPS).Whenever I try to register using my Birthday and Email address, I'm always getting the message "Sorry, you...

  • Newbie
  • Hi, I'm currently registered to Spotify Free. I want to upgrade it to premium by using my Globe Account which is registered to Plan 1299 (3MBPS). Whenever I try to register using my Birthday and Em...
  • victorahorro
  • Newbie
  • 1555 Views
  • 3 replies
  • 1 likes
  • Free
    Premium
    Subscription
  • 1555 Views
  • 3 replies
  • 1 likes

delete family member that is duplicated

how do i delete a family member in the family subscription that is duplicated?

  • Newbie
  • how do i delete a family member in the family subscription that is duplicated?  
  • Stateofgrace
  • Music Fan
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

May have accidentally deleted my 'Starred' playlist, would like to restore it.

Hi,I removed a couple of Shazam playlists and suddenly 'Starred' was gone, but I may have accidentally deleted my 'Starred' playlist without realizing it due to just being tired AF. Is there any way I can get it back? Cheers,TheNerpler

  • Visitor
  • Hi, I removed a couple of Shazam playlists and suddenly 'Starred' was gone, but I may have accidentally deleted my 'Starred' playlist without realizing it due to just being tired AF. Is there...
  • TobiasYoung
  • Composer
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Need to stop ex employees number charging for spotify against on work mobile bill!

I have a company mobile phone of an ex employee which has the spotify subscription been charged via the mobile provider. The member of staff that used this phone with his account has left the business. We have had the mobile provider EE in the UK dis...

  • Newbie
  • I have a company mobile phone of an ex employee which has the spotify subscription been charged via the mobile provider. The member of staff that used this phone with his account has left the busines...
  • MattSuda
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Spotify premuim playing ads

Just got spotify premium on my account. Go back to it and everytime I connect to my ps4 it showed a stupid Lowe's ad have to wait 30 seconds and then it doesn't do anything. It just sits there and doesn't even play the next song. This is retarded as ...

  • Newbie
  • Just got spotify premium on my account. Go back to it and everytime I connect to my ps4 it showed a stupid Lowe's ad have to wait 30 seconds and then it doesn't do anything. It just sits there and do...
  • MattSuda
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 159 Views
  • 1 replies
  • 0 likes

Spotify Premium account hacked

Recently, I upgraded to premium. Also, I tried to go on my account a few weeks back and I couldn't log in. I tried to reset the password, but the email that I remember signing up with said that it was not registered to an account, so whoever hacked m...

  • Newbie
  • Recently, I upgraded to premium. Also, I tried to go on my account a few weeks back and I couldn't log in. I tried to reset the password, but the email that I remember signing up with said that it wa...
  • MattSuda
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! Starred playlist gone

Bizarre bug happened, my starred playlist has disappeared and was replaced by a "normal", non-starred playlist with the same name, that I could rename, share, make public, etc. I renamed it to "Favoritos" because that's what it was called in portugue...

  • Casual Listener
  • Bizarre bug happened, my starred playlist has disappeared and was replaced by a "normal", non-starred playlist with the same name, that I could rename, share, make public, etc. I renamed it to "Favor...
  • user-removed
  • Not applicable
  • 6957 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Other
  • 6957 Views
  • 6 replies
  • 0 likes

Spotify Family

Upgraded to Spotify Family and it works for me (Managing account) but my brother can't play music on his app.

  • Newbie
  • Upgraded to Spotify Family and it works for me (Managing account) but my brother can't play music on his app.
  • MattSuda
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Payed premium acc.....but spotify acc not registering

I have premium spotify account payed by spark have done for ages....however spotify has stopped working requesting I upgrade to premium and requests payment details (I already have premium) why won't it let me play. I've tried logging in and out, I'v...

  • Casual Listener
  • I have premium spotify account payed by spark have done for ages....however spotify has stopped working requesting I upgrade to premium and requests payment details (I already have premium) why won't...
  • Brastoff
  • Casual Listener
  • 482 Views
  • 2 replies
  • 0 likes
  • Account
  • 482 Views
  • 2 replies
  • 0 likes

Login

I signed up with Facebook then logged out and signed in with my friends account on my phone now I'm trying to log back in using my sign in but it just keeps signing me in through his. What do I do?

  • Newbie
  • I signed up with Facebook then logged out and signed in with my friends account on my phone now I'm trying to log back in using my sign in but it just keeps signing me in through his. What do I do?
  • gabejones
  • Newbie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Argentina - Problems to renew premium account

Hola, Recientemente cambie mi banco y tengo una nueva tarjeta visa de débito y crédito. pero cuando intento para pagar Recibo el siguiente mensaje"Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha car...

  • Casual Listener
  • Hola, Recientemente cambie mi banco y tengo una nueva tarjeta visa de débito y crédito. pero cuando intento para pagar Recibo el siguiente mensaje " Ups, parece que tu tarjeta o proveedor de pag...
  • hernandezricard
  • Newbie
  • 1175 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1175 Views
  • 6 replies
  • 0 likes