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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422570 Views
  • 965 replies
  • 108 likes
  • Account
  • 422570 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187190 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187190 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103790 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103790 Views
  • 70 replies
  • 10 likes

Superuser Contribution Spotify Premium no me deja reproducir

Tengo la cuenta Premium y hay canciones que Spotify no me deja reproducir. No me sale ningún aviso, o leyenda, simplemente se queda la canción y jamás comienza, me pasa con muchas canciones que he descargado, no sé qué hacer o cómo solucionarlo. Nece...

  • Newbie
  • Tengo la cuenta Premium y hay canciones que Spotify no me deja reproducir. No me sale ningún aviso, o leyenda, simplemente se queda la canción y jamás comienza, me pasa con muchas canciones que he de...
  • JulianA_Bogota
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Não estou conseguindo efetuar o pagamento

Estou com problemas, coloco meu cartão! está tudo certo, mas dá erro! o que fazer?

  • Newbie
  • Estou com problemas, coloco meu cartão! está tudo certo, mas dá erro! o que fazer?
  • Bittencourt
  • Spotify Star
  • 232 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 232 Views
  • 2 replies
  • 0 likes

Solved!! Canceling spotify premium for another plan?

Hi, I just bought spotify premium for myself, but I was wondering, would it be possible to switch to a family plan without paying twice?

  • Newbie
  • Hi, I just bought spotify premium for myself, but I was wondering, would it be possible to switch to a family plan without paying twice? 
  • Bittencourt
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log into account and Delete it

I want to delete a account so i can use that email for a new account. I think if i want to delete an account i have to login to it and do something. I cant remember my password to the account and whenever i go to change it, it says "The email address...

  • Visitor
  • I want to delete a account so i can use that email for a new account. I think if i want to delete an account i have to login to it and do something. I cant remember my password to the account and whe...
  • JulianA_Bogota
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! Change from Facebook login to login with Spotify details.

I'm trying to change from using my Facebook login to logging in with Spotify details. I basically want to deactivate my Facebook. In doing so, Spotify won't work without being logged in to Facebook. Does anyone know how to change this?

  • Visitor
  • I'm trying to change from using my Facebook login to logging in with Spotify details. I basically want to deactivate my Facebook. In doing so, Spotify won't work without being logged in to Facebook. ...
  • reystony
  • Newbie
  • 23930 Views
  • 22 replies
  • 1 likes
  • 23930 Views
  • 22 replies
  • 1 likes

Superuser Contribution Reset password

I'm trying to reset my password but when I use the link emailed to my email account &I add the new passwords I get a message tosay the page has timed out?Any suggestions?

  • Newbie
  • I'm trying to reset my password but when I use the link emailed to my email account & I add the new passwords I get a message to say the page has timed out? Any suggestions?
  • JulianA_Bogota
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Subscription Error

So yesterday, i paid for my student discount. I received a confirmation email from spotify. However I don't know why premium is not working. I am still getting ads and this is driving me crazy.PS: the email that i used is different than the one on sp...

  • Casual Listener
  • So yesterday, i paid for my student discount. I received a confirmation email from spotify. However I don't know why premium is not working. I am still getting ads and this is driving me crazy. PS: ...
  • KatesHere
  • Community Legend
  • 312 Views
  • 6 replies
  • 0 likes
  • 312 Views
  • 6 replies
  • 0 likes

Spotify family

Hi there,A problem about the spotify family. I've bee given a link to join the team i've been invited in, and after a few days, I couldn't have access to my premium account anymore.Spotify saying me that they couldn't check that I do live in the same...

  • Newbie
  • Hi there, A problem about the spotify family. I've bee given a link to join the team i've been invited in, and after a few days, I couldn't have access to my premium account anymore. Spotify saying...
  • Bittencourt
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change country/change payment/says canada not launched BUT IT IS!

man, spotify, you're AWFUL I've emigrated from australia to canada. I would like to update my payment details to pay my account with my canadian card, instead of my australian paypal account. Step 1: I go to change payment, and enter my canadian cred...

  • Regular
  • man, spotify, you're AWFUL   I've emigrated from australia to canada. I would like to update my payment details to pay my account with my canadian card, instead of my australian paypal account...
  • risrisris
  • Regular
  • 616 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 616 Views
  • 4 replies
  • 0 likes

Charged twice a month but there's something interesting about it...

I've been using Spotify over a year. I checked my credit card extracts, i've never charged twice so far, but in december (i'm sure I didnot make any upgrades) one in the 10th and one in the 19th of december, spotify took 15 TRY twice (its about $5).

  • Newbie
  • I've been using Spotify over a year. I checked my credit card extracts, i've never charged twice so far, but in december (i'm sure I didnot make any upgrades) one in the 10th and one in the 19th...
  • Bittencourt
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Unauthorized Device

Hello everyone, I was hoping for advice on removing an unauthorized device from my Spotify account. Currently when I open Spotify on my mobile or computer there is another device listed as "Echo 9000". I do not own, or know anyone that owns and Amazo...

  • Casual Listener
  • Hello everyone,   I was hoping for advice on removing an unauthorized device from my Spotify account. Currently when I open Spotify on my mobile or computer there is another device listed as "...
  • Wolf02
  • Newbie
  • 519 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 519 Views
  • 3 replies
  • 0 likes

I want to SPEAK with Customer Service

I dont use support forums for PAID products. That is such a slap in your face to paying customers! For free customers, sure I have no issue. But when I pay money, I expect an IMMEADIATE avenue to rectify YOUR companys illicit billing practices. POST ...

  • Music Fan
  • I dont use support forums for PAID products.   That is such a slap in your face to paying customers!  For free customers, sure I have no issue.   But when I pay money, I expect...
  • KatesHere
  • Community Legend
  • 1944 Views
  • 22 replies
  • 2 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 1944 Views
  • 22 replies
  • 2 likes

Superuser Contribution Unsubscribe from family premium without notifying admin

Dear support, please assist to remove me account as premium from existing Premium Family, I do not want to go thru the family admin account owner.

  • Newbie
  • Dear support, please assist to remove me account as premium from existing Premium Family, I do not want to go thru the family admin account owner.
  • JulianA_Bogota
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Vodaphone customer not receiving premium

I'm a vodaphone customer who is signed up for the red offer which entitles me to 1 year premium level of spotify and yet I'm not receiving it. I have contacted vodaphone and they say it reads that I've claimed the offer. Something has occurred incorr...

  • Casual Listener
  • I'm a vodaphone customer who is signed up for the red offer which entitles me to 1 year premium level of spotify and yet I'm not receiving it. I have contacted vodaphone and they say it reads that I'...
  • timfitzgerald99
  • Newbie
  • 604 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 604 Views
  • 8 replies
  • 0 likes

how can i pay my monthly premium for family subscription in advance?

Hello, I would like to pay for my premium for family subrscription in advance. The only options you have are gift cards that have the amounts for the basic. Is there another way to pay in advance that equals the amount monthly with tax included? than...

  • Visitor
  • Hello,  I would like to pay for my premium for family subrscription in advance.  The only options you have are gift cards that have the amounts for the basic.  Is there another way to ...
  • Hubo
  • Community Legend
  • 287 Views
  • 5 replies
  • 0 likes
  • 287 Views
  • 5 replies
  • 0 likes

Solved!! LANGUAGE

Hi. it could be great if i was able to change the language to English, no matter hich country i am in.Now i am a foregin person living i Greece, forced to have a greek spotify and i dont understand any greek..

  • Casual Listener
  • Hi.   it could be great if i was able to change the language to English, no matter hich country i am in. Now i am a foregin person living i Greece, forced to have a greek spotify and i dont u...
  • KatesHere
  • Community Legend
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Spotify premium

HeiI paid spotify the 10th this month as you can see from the attachment. But I cannot access premium spotify.Please look into iy[snip]

  • Casual Listener
  • Hei I paid spotify the 10th this month as you can see from the attachment. But I cannot access premium spotify. Please look into iy [snip]
  • KatesHere
  • Community Legend
  • 294 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 294 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fail Spotify Premium promotion

I signed the Spotify Premium on December 27, because Spotify was offering a promotion of 16 BRL worth 3 months of Spotify Premium, but spent 1 month and Spotify Premium is already exhausted ... I want my 2 months of Spotify that I still have . The pr...

  • Newbie
  • I signed the Spotify Premium on December 27, because Spotify was offering a promotion of 16 BRL worth 3 months of Spotify Premium, but spent 1 month and Spotify Premium is already exhausted ... I wan...
  • JulianA_Bogota
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 285 Views
  • 1 replies
  • 0 likes

Family Premium Address

My Family Premium Members ha´ve to type in my address for finaly using the spotify family premium..I dont know why but the address i gave them is wrong..Is there a possibilty to see my address anywhere?I cant see anything on my Account Properties.I h...

  • Newbie
  • My Family Premium Members ha´ve to type in my address for finaly using the spotify family premium.. I dont know why but the address i gave them is wrong.. Is there a possibilty to see my address an...
  • Bittencourt
  • Spotify Star
  • 372 Views
  • 1 replies
  • 1 likes
  • 372 Views
  • 1 replies
  • 1 likes

Travelling without losing my Premium account

Hello, I have a Spotify Premium account associated to my cellphone company in Canada. I'm leaving the country for a couple of months, and will cancel my line. That being said, the company (Fido) told me that I would lose my Spotify account if I put m...

  • Casual Listener
  • Hello,   I have a Spotify Premium account associated to my cellphone company in Canada. I'm leaving the country for a couple of months, and will cancel my line. That being said, the company (F...
  • Bittencourt
  • Spotify Star
  • 400 Views
  • 3 replies
  • 0 likes
  • 400 Views
  • 3 replies
  • 0 likes