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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4988 Views
  • 1 replies
  • 9 likes
  • Security
  • 4988 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468280 Views
  • 977 replies
  • 111 likes
  • Account
  • 468280 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206574 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206574 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117916 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117916 Views
  • 72 replies
  • 12 likes

Premium Account working on iPhone but not on laptop

I am logged in with the same username and password on my iPhone and laptop however my laptop wants me to upgrade to premium and my iPhone is set to premium. I cant get both devices set to premium. This is driving me crazy. I can see and control both ...

  • Newbie
  • I am logged in with the same username and password on my iPhone and laptop however my laptop wants me to upgrade to premium and my iPhone is set to premium.  I cant get both devices set to premi...
  • tomas10
  • Gig Goer
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

HBO upgrade?

I got asked to upgrade to a monthly price of $13.99 and I would have HBO to go along with my subscription and I hit "not now" thinking I would be able to go back to view it later, but now it is gone and there is nothing on here or online about it wha...

  • Casual Listener
  • I got asked to upgrade to a monthly price of $13.99 and I would have HBO to go along with my subscription and I hit "not now" thinking I would be able to go back to view it later, but now it is gone ...
  • WhateverWorks
  • Newbie
  • 4302 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 4302 Views
  • 6 replies
  • 0 likes

cant get in

my spotify stopped working i reinstalled it on my phone and now its saying I dont have spotify premium Help

  • Visitor
  • my spotify stopped working i reinstalled it on my phone and now its saying I dont have spotify premium  Help  
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Interchange on Italy, Premium doesnt work.

I came to interchange on Italy on August 2016, with the premium account. My brother, from brazil took care of the premium account for our family. On January 2017 the premium stopped because he lost his credit card and had to change it on the premium ...

  • Casual Listener
  • I came to interchange on Italy on August 2016, with the premium account. My brother, from brazil took care of the premium account for our family. On January 2017 the premium stopped because he lost h...
  • bisartoretto
  • Casual Listener
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Yearly pay changed to monthly pay too early

On the 24/5 2016 i paid for full year family primium 1188 DKK.Two days ago (8/2 2017) I was charged 149 DKK for family primium monthly subscription.This is at least 3 months early.1. why am i being charged now?2. why do I not get the option to save 6...

  • Casual Listener
  • On the 24/5 2016 i paid for full year family primium 1188 DKK. Two days ago (8/2 2017) I was charged 149 DKK for family primium monthly subscription. This is at least 3 months early. 1. why am i b...
  • Maxim
  • Spotify Star
  • 379 Views
  • 3 replies
  • 0 likes
  • 379 Views
  • 3 replies
  • 0 likes

someone using my account

HI someone has been using my account from somewhere else in the world , i often have to fight play location with them for ages Ive tried changing password and also the log out of other devices as well as removing devices, setting device passwords and...

  • Newbie
  • HI someone has been using my account from somewhere else in the world , i often have to fight play location with them for ages  Ive tried changing password and also the log out of other devices...
  • ErikG
  • Roadie
  • 183 Views
  • 1 replies
  • 1 likes
  • 183 Views
  • 1 replies
  • 1 likes

Premium Subscription to family

Do I have to unsubscribe first on premium on my premium to get the family one? I don't want to get double charged.

  • Newbie
  • Do I have to unsubscribe first on premium on my premium to get the family one? I don't want to get double charged.
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Kicking others out of the account

I signed in on Spotify on someone else's phone and now they keep using it and stuffing it up for me. I've tried doing the log out from all devices but it comes up with an error saying "this form has expired, reload the page and try again" I do this a...

  • Newbie
  • I signed in on Spotify on someone else's phone and now they keep using it and stuffing it up for me. I've tried doing the log out from all devices but it comes up with an error saying "this form has ...
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Login Issues

I have a Individual Premium Account. At present on 30 days introductory offer. Curently I am being frustrated by what appears to be the illogicality of the login process. All I am trying to do is login from my iPhone, my iPad, my iMac amd my MacBook ...

  • Casual Listener
  • I have a Individual Premium Account.  At present on 30 days introductory offer.   Curently I am being frustrated by what appears to be the illogicality of the login process.   ...
  • terryallan
  • Casual Listener
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Can not connect with new phone

Got new phone try to login and say need to connect to Facebook can not get it to connect

  • Newbie
  • Got new phone try to login and say need to connect to Facebook can not get it to connect
  • Taylor
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

cartão clonado.

onde consigo falar com para resolver esse problema que vcoes estão causando???????não existe nenhuma outra forma de contato com o Spotify?????

  • Newbie
  • onde consigo falar com para resolver esse problema que vcoes estão causando ??????? não existe nenhuma outra forma de contato com o Spotify?????
  • Bittencourt
  • Spotify Star
  • 499 Views
  • 1 replies
  • 0 likes
  • Premium
  • 499 Views
  • 1 replies
  • 0 likes

Problème pour se obtenir spotify premium avec Bouygues Telecom

Bonjour, Je bénéficie du bonus spotify premium avec bouygues telecom. Cependant lorsque je me connecte mon compte est un compte normal et on me propose de m'abonner au premium alors que c'est compris dans mon forfait !!! Help

  • Casual Listener
  • Bonjour,   Je bénéficie du bonus spotify premium avec bouygues telecom. Cependant lorsque je me connecte mon compte est un compte normal et on me propose de m'abonner au premium alors que c'es...
  • rtotems
  • Casual Listener
  • 1068 Views
  • 4 replies
  • 0 likes
  • 1068 Views
  • 4 replies
  • 0 likes

Solved!! Changing Payment Issue

I recently got a new credit card and would like to update my account so I can continue my Premium Subscription. I had the Student Subscription until this May 2016 when I graduated and Spotify automatically changed my subscription to the regular Premi...

  • Casual Listener
  • I recently got a new credit card and would like to update my account so I can continue my Premium Subscription. I had the Student Subscription until this May 2016 when I graduated and Spotify automat...
  • user-removed
  • Not applicable
  • 561 Views
  • 6 replies
  • 1 likes
  • Account
  • 561 Views
  • 6 replies
  • 1 likes

Charged for full price premium even though I had the student discount

HelloI was charged the $9.99 rate, even though I was on the student plan for months at a time. I only noticed it changed this last month while checking my credit card account. I just signed up for the student plan again, and I was wondering if there ...

  • Casual Listener
  • Hello I was charged the $9.99 rate, even though I was on the student plan for months at a time. I only noticed it changed this last month while checking my credit card account. I just signed up for ...
  • Maxim
  • Spotify Star
  • 235 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 235 Views
  • 3 replies
  • 0 likes

Solved!! Premium account using Sonos: Spotify paused on iOS - account is being used somewhwere else

Hi! Just migrated from Tidal and I cant use Spotify on my iOS device if Im streaming Spotify through Sonos at the same time.Message on Spotify iOS app: "Spotify has been paused because your account is being used somewhere else." Ive tried the "sign o...

  • Casual Listener
  • Hi!   Just migrated from Tidal and I cant use Spotify on my iOS device if Im streaming Spotify through Sonos at the same time. Message on Spotify iOS app: "Spotify has been paused because y...
  • Maxim
  • Spotify Star
  • 473 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 473 Views
  • 5 replies
  • 0 likes

ACCOUNT DOES NOT EXSIT

My main spotify premium account (charmandorr), suddenly told me that my account does not exist?? I was just using it this morning and in the afternnon i was told that my account does not exist and i cannot log in. I think my account have been hacked?...

  • Visitor
  • My main spotify premium account (charmandorr), suddenly told me that my account does not exist?? I was just using it this morning and in the afternnon i was told that my account does not exist and i ...
  • Maxim
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! My Premium account does not exist

My Premium (and main) account (nmlss777) does not exist anymore and I don't know why. I was using it yesterday as usually and today it's no longer accessible. An error message popped out on my Mac client, I tried to put my password but it didn't work...

  • Regular
  • My Premium (and main) account (nmlss777) does not exist anymore and I don't know why. I was using it yesterday as usually and today it's no longer accessible. An error message popped out on my Mac cl...
  • user-removed
  • Not applicable
  • 2234 Views
  • 12 replies
  • 0 likes
  • Account
    Premium
  • 2234 Views
  • 12 replies
  • 0 likes

No longer a student

Hey guys, I'm no longer a student and I'm trying to update my billing information. The only option is trying to verify my student status, and denies my paymet. I just want to go on to regular Premium so I don't lose my playlists! Any help would be ap...

  • Newbie
  • Hey guys, I'm no longer a student and I'm trying to update my billing information. The only option is trying to verify my student status, and denies my paymet. I just want to go on to regular Premium...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

I have pay premium when i have an offer!

I have pay a suscription but I have a offer wich sais that i would have it for 3 months free!!!I have seen all my acounts! One of them is free an the other was premium with an offer!Why did you make me to pay!

  • Casual Listener
  • I have pay a suscription but I have a offer wich sais that i would have it for 3 months free!!! I have seen all my acounts! One of them is free an the other was premium with an offer! Why did you m...
  • Maxim
  • Spotify Star
  • 298 Views
  • 3 replies
  • 0 likes
  • 298 Views
  • 3 replies
  • 0 likes

I can't get premium account

When i try my free account upgrade to premium , always this thing happening.

  • Regular
  • When i try my free account upgrade to premium , always this thing happening.
  • Jacob
  • Community Legend
  • 444 Views
  • 7 replies
  • 0 likes
  • 444 Views
  • 7 replies
  • 0 likes