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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81103 Views

9 replies

2 likes

Account
Login
  • 81103 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

655855 Views

13 replies

4 likes

Account
  • 655855 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

736665 Views

18 replies

29 likes

  • 736665 Views
  • 18 replies
  • 29 likes

Solved!! Family Plan - Anual payment?

Is it possible to change the monthly payment in my family plan for annual payment?My account is a Brazilian account. Thanks.

Casual Listener

  Is it possible to change the monthly payment in my family plan for annual payment? My account is a Brazilian account.   Thanks.

brenocamara

Casual Listener

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Solved!! Using one account for multiple streams on Amazon Echo

Hi, i have been looking around for a solution to this but have yet to find it.I have a Sonos system, 3 Amazon Echos and 2 Android phones. I would like to use Spotify Family to use them all simultaneously but the Echo's can only take on one account an...

Casual Listener

Hi, i have been looking around for a solution to this but have yet to find it. I have a Sonos system, 3 Amazon Echos and 2 Android phones. I would like to use Spotify Family to use them all simultan...

Kurtedward64

Casual Listener

696 Views

3 replies

1 likes

  • 696 Views
  • 3 replies
  • 1 likes

Want to cancel my account.

Please cancel my account or change it to Deutschland. best regards 

Newbie

Please cancel my account or change it to Deutschland.   best regards 

musiccornercv

Roadie

254 Views

2 replies

0 likes

  • 254 Views
  • 2 replies
  • 0 likes

Accessing account from different country

I am from Canada and currently in Poland for a few weeks. When I tried logging into my Spotify account here in Poland, the page was in Polish and it made me reset my password. So I did, but I cannot find any of my old albums there etc. How do I acces...

Newbie

I am from Canada and currently in Poland for a few weeks. When I tried logging into my Spotify account here in Poland, the page was in Polish and it made me reset my password. So I did, but I cannot ...

Maxim

Spotify Star

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Cuenta Premium

Mi cuenta Premium vence el 22/01 pero quiero contratar el paquete familiar PREMIUM puedo hacerlo? Pagando el precio recién el 22/01?

Newbie

Mi cuenta Premium vence el 22/01 pero quiero contratar el paquete familiar PREMIUM puedo hacerlo? Pagando el precio recién el 22/01?

Bittencourt

Spotify Star

182 Views

1 replies

0 likes

  • 182 Views
  • 1 replies
  • 0 likes

adding person to family plan

i want to add my wife to our family plan but get the notification that "we couldn't add you to family plan as your accounts needs to be in the same country as the owner of the family plan". We both live in HK so what can be the issue?

Casual Listener

i want to add my wife to our family plan but get the notification that "we couldn't add you to family plan as your accounts needs to be in the same country as the owner of the family plan". We both l...

Maxim

Spotify Star

361 Views

4 replies

0 likes

Premium
Subscription
  • 361 Views
  • 4 replies
  • 0 likes

I'm being charged for Spotify and its saying my account is on trail ?

So I don't know why I'm being charged 9.99 but when I look at my account it says I'm on trail but when I look at bank statement they took the 9.99

Casual Listener

So I don't know why I'm being charged 9.99 but when I look at my account it says I'm on trail but when I look at bank statement they took the 9.99

afcmill1229

Newbie

440 Views

4 replies

0 likes

  • 440 Views
  • 4 replies
  • 0 likes

Spotify continues to logging in old Facebook account.

For ages now I've been wanting to link my Spotify account to my new Facebook account but it just never works. I disconnect, I connect to the new one and it simply just logs in my old account. I've reinstalled the program and still it persists on usin...

Casual Listener

For ages now I've been wanting to link my Spotify account to my new Facebook account but it just never works. I disconnect, I connect to the new one and it simply just logs in my old account. I've re...

nsmith1

Roadie

406 Views

1 replies

0 likes

Account
Login
  • 406 Views
  • 1 replies
  • 0 likes

Logg in problems

I have premium but can not open Spotify i my telephoneuser name ******@gmail.com

Newbie

I have premium but can not open Spotify i my telephone user name ******@gmail.com

Maxim

Spotify Star

379 Views

3 replies

0 likes

Account
  • 379 Views
  • 3 replies
  • 0 likes

Superuser Contribution Paid for premium family, suddenly DOWNGRADE to Spotify Free...please help!

I recently join the spotify family package on Oct 2016. Suddenly my spotify family primuim acc. had been downgraded to spotify Free, but my family menbers are still in Primium . Can anyone please help me?!

Casual Listener

I recently join the spotify family package on Oct 2016. Suddenly my spotify family primuim acc. had been downgraded to spotify Free, but my family menbers are still in Primium . C...

user-removed

Not applicable

385 Views

1 replies

0 likes

Free
Premium
  • 385 Views
  • 1 replies
  • 0 likes

Can't find a way to change my physical adress.

Hello, I'm Family Premium user, and I live in a flat with my friends + one brother more than few years. We all live in the same adress and I decided to buy Family Premium which fits best for us. But when I was asked to enter my adress details, I can'...

Newbie

Hello, I'm Family Premium user, and I live in a flat with my friends + one brother more than few years. We all live in the same adress and I decided to buy Family Premium which fits best for us. But ...

MartinStoichkov

Community Legend

848 Views

1 replies

0 likes

Account
Premium
Subscription
  • 848 Views
  • 1 replies
  • 0 likes

Connected own facebook to new account by mistake, now I can't log in to my own

Hi allTried to find the answer is other topics and FAQ but no luck. Sorry if it has already been answerede somewhere.So, I created a new Spotify account for my workplace. I then connected it to my own personal Facebook account which was a mistake. I ...

Newbie

Hi all Tried to find the answer is other topics and FAQ but no luck. Sorry if it has already been answerede somewhere. So, I created a new Spotify account for my workplace. I then connected it ...

osornios

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Devolución de cobro de tarjeta de regalo

Hola, Depués de completar el proceso de compra de una tarjeta de regalo (incluida pasarela de pago) no he recibido ningún email de confirmación. En la cuenta bancaria veo que se me ha cobrado el importe y después se me ha devuelto. Que debo hacer? Sa...

Newbie

Hola,   Depués de completar el proceso de compra de una tarjeta de regalo (incluida pasarela de pago) no he recibido ningún email de confirmación. En la cuenta bancaria veo que se me ha cobrad...

osornios

Spotify Star

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappeared account

I had to change my credit card so it stopped paying for Premium. I tried to pay with a debit card until I get my new credit card. However, obviously it didn't work because now my account is disappeared. I cannot log in. Is it possible to give a new c...

Newbie

I had to change my credit card so it stopped paying for Premium. I tried to pay with a debit card until I get my new credit card. However, obviously it didn't work because now my account is disappear...

AndyJoel

Spotify Legend

251 Views

1 replies

0 likes

Account
Login
Premium
  • 251 Views
  • 1 replies
  • 0 likes

Premium not playing while offline?

Hi There,I've been a premium subscriber since Sept and over the last couple of days it won't let me listen while offline. I haven't had this issue before? I have an iPhone 6 and all software updates are current.I've logged out and logged back in to t...

Casual Listener

Hi There, I've been a premium subscriber since Sept and over the last couple of days it won't let me listen while offline. I haven't had this issue before? I have an iPhone 6 and all software update...

aljones308

Casual Listener

185 Views

1 replies

0 likes

  • 185 Views
  • 1 replies
  • 0 likes

Merge FB-associated account with non-FB-associated account

Hi, I've a FB-associated account but I don't like it so I created a new account with a different e-mail as Spotify support suggested me. Now I need to trasfer playlist and follower to my new non-FB-associated account, how can I do it?Thanks

Newbie

Hi, I've a FB-associated account but I don't like it so I created a new account with a different e-mail as Spotify support suggested me. Now I need to trasfer playlist and follower to my new non-FB-a...

Jacob

Community Legend

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Why have a lot of my playlists (not all!) been removed?

Hi Spotify,Thank you for your awesome service.Unfortunately I discovererd this morning that a lot (not all) of my playlists have been removed, and I didn't do it. They weren't visible anymore on my IPad as well as my Desktop.Luckily I was able to res...

Regular

Hi Spotify, Thank you for your awesome service. Unfortunately I discovererd this morning that a lot (not all) of my playlists have been removed, and I didn't do it. They weren't visible anymore on ...

Hubo

Community Legend

595 Views

1 replies

0 likes

playlists gone
  • 595 Views
  • 1 replies
  • 0 likes

Spotify has charged me twice for 1 subscription

I am signed up for spotify premium family. I signed up and paid for it on december 12th, 2016. Now, spotify has withdrawn more money from my account as of january 3rd, 2016. I would like Spotify to please return my money immediately and only charge m...

Casual Listener

I am signed up for spotify premium family. I signed up and paid for it on december 12th, 2016. Now, spotify has withdrawn more money from my account as of january 3rd, 2016. I would like Spotify to p...

Dreadlord

Community Legend

189 Views

2 replies

0 likes

  • 189 Views
  • 2 replies
  • 0 likes

Facebook

Hey! I made a new spotify account, and I want to have my facebook on it. The other account is my ex boyfriends. How can I delete my facebook from the other account?

Newbie

Hey! I made a new spotify account, and I want to have my facebook on it. The other account is my ex boyfriends. How can I delete my facebook from the other account?

laurennbestt

Casual Listener

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes