Cant log in

I had another accoutn on spotify, then i accidentely entered in my facebook. Now i cannot access my older account(https://open.spotify.com/user/12172788869), what should i do? Ive tried to enter with facebook again but it doesnt connect with that acc...

• lucasvich
• Casual Listener
• I had another accoutn on spotify, then i accidentely entered in my facebook. Now i cannot access my older account(https://open.spotify.com/user/12172788869), what should i do?  Ive tried to ent...
• 2017-02-13 1:53:41 PM
• 2017-02-14 4:31:39 PM
• lucasvich
• Casual Listener
• 217 Views
• 1 replies
• 0 likes

Accessing my account

Hi,I am a premium user and at the moment I cannot acces my account, cannot reset my password(because spotify says my email address is not related to any username, and my username is apparently connected to another e-mail address?) however, just 15 da...

• user-removed
• Visitor
• Hi, I am a premium user and at the moment I cannot acces my account, cannot reset my password(because  spotify says my email address is not related to any username, and my username is apparentl...
• 2017-02-14 4:00:26 PM
• 2017-02-14 4:23:54 PM
• Maxim
• Spotify Star
• 206 Views
• 1 replies
• 0 likes

Spotify Not Working On iphone

I pay for Spotify through Apple & it is connected through my Facebook account. For some reason even though I've paid my subscription it isn't working.

• i2icetoast
• Casual Listener
• I pay for Spotify through Apple & it is connected through my Facebook account. For some reason even though I've paid my subscription it isn't working. ☹️
• 2017-02-14 2:44:09 PM
• 2017-02-14 4:19:49 PM
• Maxim
• Spotify Star
• 316 Views
• 4 replies
• 0 likes

Being billed twice after payment source changed

I changed the payment information 3 months ago. Checking my accounts reveals that I am still being charged to the original payment type and ALSO now being charged at the new payment source. HELP!!!

• skeenliside
• Newbie
• I changed the payment information 3 months ago. Checking my accounts reveals that I am still being charged to the original payment type and ALSO now being charged at the new payment source. HELP!!!
• 2017-02-14 3:12:52 PM
• 2017-02-14 3:17:17 PM
• Maxim
• Spotify Star
• 164 Views
• 1 replies
• 0 likes

Charged a $28.00 "fee"

Hello, So I was just recently charged a $28.00 fee for "paying without sufficient funds." In other words, when the time to pay my subscription came, I didn't have any money in that account. However, nowhere have I seen that anyone else has been charg...

• dcam
• Newbie
• Hello,      So I was just recently charged a $28.00 fee for "paying without sufficient funds." In other words, when the time to pay my subscription came, I didn't have any money in t...
• 2017-02-14 9:43:21 AM
• 2017-02-14 2:38:04 PM
• Maxim
• Spotify Star
• 709 Views
• 1 replies
• 0 likes

Cancelling my subscription

I have emailed Spotify to have my subscription cancelled and now I find my act has two payments taken from it in two days what the **bleep**? What do I have to do to cancel my subscription with you.

• Haaretu17
• Newbie
• I have emailed Spotify to have my subscription cancelled and now I find my act has two payments taken from it in two days what the **bleep**? What do I have to do to cancel my subscription with you.
• 2017-02-14 10:24:33 AM
• 2017-02-14 1:30:02 PM
• Maxim
• Spotify Star
• 202 Views
• 1 replies
• 0 likes
• Subscription

spotify

Hi I would like to know if I can use spotify for free as its states you can i only want to download free running songs on my i phone ?

• janet2
• Newbie
• Hi   I would like to know if I can use spotify for free as its states you can i only want to download   free running songs on my i phone ?  
• 2017-02-14 8:40:49 AM
• 2017-02-14 12:36:09 PM
• Bittencourt
• Spotify Star
• 317 Views
• 1 replies
• 0 likes
• Free

playlist on spotify family

halloI have just upgraded from premium to premium family, but all the playlist on yhe main account is not automaticly transfered to all the other account. Whar have I done wrong

• danhvidsvendsen
• Newbie
• hallo I have just upgraded from premium to premium family, but all the playlist on yhe main account is not automaticly transfered to all the other account.   Whar have I done wrong  
• 2017-02-14 11:34:12 AM
• 2017-02-14 12:28:50 PM
• Bittencourt
• Spotify Star
• 221 Views
• 1 replies
• 0 likes

Right info, but won't work?

Hi, my brother started a premium family subscription, and it worked before and I was able to join no problem, but a glitch happened and it didn't auto charge him or something, and he had to manually redo it all, but this time I tried using the code, ...

• Coolsnipers2000
• Casual Listener
• Hi, my brother started a premium family subscription, and it worked before and I was able to join no problem, but a glitch happened and it didn't auto charge him or something, and he had to manually ...
• 2017-02-14 3:08:38 AM
• 2017-02-14 11:55:48 AM
• Stateofgrace
• Music Fan
• 234 Views
• 1 replies
• 0 likes
• Other
  Premium
  Subscription

All music content cone.

Ik have sometimes premium! Sometimes free on My existing account. Ik downloaded music on My Phone so I can listen to it on the road. Last month I had no need for it, this month I do. So I payed from my phone and wanted to listen to my already downloa...

• eldijomo
• Regular
• Ik have sometimes premium!  Sometimes free on My existing account. Ik downloaded music on My Phone so I can listen to it on the road. Last month I had no need for it,  this month I do. So I...
• 2017-02-13 3:38:09 PM
• 2017-02-14 10:33:45 AM
• KatesHere
• Community Legend
• 354 Views
• 5 replies
• 0 likes
• Account
  Free
  Premium

Receipts don't match up from Apple to Spotify

So I paid for the month of February and received the receipt from Apple but when I go onto my Spotify account to look at my receipts, it only shows up to January. Therefore, I am locked out of my premium account. I have reached out several times to c...

• nico42
• Casual Listener
• So I paid for the month of February and received the receipt from Apple but when I go onto my Spotify account to look at my receipts, it only shows up to January. Therefore, I am locked out of my pre...
• 2017-02-13 11:36:34 PM
• 2017-02-14 7:32:30 AM
• Maxim
• Spotify Star
• 247 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

I can't change the country in my account

Hello. like the subject, i cannot change the country in my account.i used to stay in Chile, but I am in Korea now. so today i have tried to change the country in my account. but there is not any option being able to change. when i click 'COUNTRY' the...

• ERIN22222
• Newbie
• Hello. like the subject, i cannot change the country in my account. i used to stay in Chile, but I am in Korea now. so today i have tried to change the country in my account. but there is not any op...
• 2017-02-14 3:13:12 AM
• 2017-02-14 7:30:55 AM
• Maxim
• Spotify Star
• 179 Views
• 1 replies
• 0 likes

'This song is not available' on two songs by Traveling Wilburys

Hi,There's a rather annoying issue with the two most popular songs by the Traveling Wilburys not being available in Europe. When I try to play either 'End of the Line' or 'Handle with Care' it will give me the 'This song is not available' error.I've ...

• Charlie1992
• Casual Listener
• Hi, There's a rather annoying issue with the two most popular songs by the Traveling Wilburys not being available in Europe. When I try to play either 'End of the Line' or 'Handle with Care' it...
• 2017-02-13 6:31:15 PM
• 2017-02-14 7:28:44 AM
• Maxim
• Spotify Star
• 352 Views
• 5 replies
• 0 likes
• Account
  Other

can't process my payment!!!

I want to switch to premium so then when I entered my credit card details it says "oops seems your card or payment is having a bad day etc.." and then i keep on trying but it is still the same. So i called the bank and ask what is the problem they sa...

• orogojennifer
• Newbie
• I want to switch to premium so then when I entered my credit card details it says "oops seems your card or payment is having a bad day etc.." and then i keep on trying but it is still the same. So i ...
• 2015-10-08 6:19:51 AM
• 2017-02-14 6:59:31 AM
• statefarm1989
• Newbie
• 288 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Still able to use old password to access account

Someone else has been accessing my account. I changed my facebook password (created spotify through facebook) and they have still been using my spotify.I have since realized that my old fb password is still usable with my email address to access my a...

• noti86
• Newbie
• Someone else has been accessing my account. I changed my facebook password (created spotify through facebook) and they have still been using my spotify. I have since realized that my old fb password...
• 2017-02-14 4:19:44 AM
• 2017-02-14 6:43:43 AM
• TobiasYoung
• Composer
• 706 Views
• 1 replies
• 0 likes
• Login
  Security

I want to get bands performing within 250 miles of Monroe La .

• Sharbono19
• Casual Listener
• 2017-02-14 4:13:55 AM
• 2017-02-14 4:22:33 AM
• Sharbono19
• Casual Listener
• 150 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution New members on Premium Family

Hi,I send envitation to two of my family menbers and after they fill the invitation code, they fill all the account information and nothing happens after.Anyone can tell me what to do? What is hapenning?Thanks

• bibisandra
• Newbie
• Hi, I send envitation to two of my family menbers and after they fill the invitation code, they fill all the account information and nothing happens after. Anyone can tell me what to do? What is ha...
• 2017-02-12 1:57:28 PM
• 2017-02-14 3:29:48 AM
• Maria_B
• Moderator
• 159 Views
• 1 replies
• 0 likes

Superuser Contribution Re: 7 day trial vs 30 day free trial

Hey I just signed up to the 30 day trial today, also gave my card payment details so after the 30 days it automatically starts payment when 30 days is up, I'm now looking at my Spotify and there is still adds etc....

• Ryan4444
• Newbie
• Hey I just signed up to the 30 day trial today, also gave my card payment details so after the 30 days it automatically starts payment when 30 days is up, I'm now looking at my Spotify and there is s...
• 2017-02-12 10:24:02 PM
• 2017-02-14 2:43:30 AM
• Maria_B
• Moderator
• 246 Views
• 1 replies
• 0 likes

Superuser Contribution Can't get the premium

Hi! I have family-premium but I am not the person who pays it. Yesterday I logged out in spotify and after that I logged back in and tried to listen to music with premium but it says i have just free spotify. I logged out again and deleted the app bu...

• -anzkuh
• Newbie
• Hi! I have family-premium but I am not the person who pays it. Yesterday I logged out in spotify and after that I logged back in and tried to listen to music with premium but it says i have just free...
• 2017-02-12 8:42:56 AM
• 2017-02-14 2:39:56 AM
• Maria_B
• Moderator
• 192 Views
• 1 replies
• 0 likes