Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi guys... My local gsm service gives to me 12 month free premium spotify membership. So i didn't pay any money in this month and use my free premium code and take mesage from spotify. But now i take warning from spotify to my premium membership will...
I have bought the .99c for 3months premium on Spotify only to be notified that I am 'on a similar plan already' even though this is my first time buying anything from this site. It then said I wouldn't be charged ALTHOUGH I WAS CHARGED. I didn't know...
I thought that this would be very easy. I went to - https://www.spotify.com/us/purchase/ecards/ I filled out all of the information but I keep getting the same error message. Oops, seems your card or payment provider is having a bad day. Don't worry,...
I was a premium member and upgraded to family premium a couple weeks ago. American Express then issued me a new card with a new number. While that was happening, Spotify tried to charge the old card number. When it didn't work, Spotify automatically ...
I want to change the user name in my premium account as it has a different family members name as mine. I would like to change rose.grumley to my name shelby
On my iPhone the Spotify app won't let me upgrade to premium. I want to make my payments through iTunes like I did before until my money ran out so then I had to go get another iTunes card and now it won't let me. Also my account is linked to Faceboo...
Hi, I am fairly new to Spotify and I had found out about a trial for Spotify Premium as I was unalrmed of linking my PayPal Account I was charged as of December 20th, 2016 of $9.99 CAD. If anyone does know of anything I can do, will be greatly apprec...
so i want to be able to get the .99 for 3 months. i just want to be 100% sure that if i cancel on time i WILL NOT be charged full price for the membership. and if i accidentally am that i will be able to get my money back.
My account was charged, which was fine. But soon after I decided to cancel it because I didn't use Spotify as much as I used to. However, after my card being charged and being cancelled AFTER I paid for another month, I am on the free Spotify. Should...
I've upgraded to premium with the 3 months promo at December 4th, but today (December 23rd) my account returned to free. The amount was charged to my credit card bill.
Well, i've created an account on spotify using my facebook, so my id to log in is aleatorynumbers and i cant remember that when i'm try to log in.Can i change it to a spotify id account of my choice?
Buenas tardes,Explico mi problema para que me den una mano porque no se como solucionarlo... he cambiado de telefono por rotura y en el habia creado mi cuenta premium de spotify y al cambiar de telefono y loggearme en la app aparece como usuario basi...
Hello together, today I registered for familiy premium and did send invitation to my family members. One member is currentlly oversea. But, when back, all members fullfill to live at same adress!But for now she does gets no message "can not register,...
Hi!I'm the administrator of my familys account but my parents have run into some trouble. They Have two separate accounts but when one of them starts a song on their cellphone, the other ones stops. I have checked and they are registered as two diffe...
Hi, I've been trying to pay through Visa for a gift card and it won't go through. I have checked and it isn't an issue with my card. What can I do? Who can I contact? Thank you.
I don't understand why everytime I search for a specific album and click shuffle play spotify starts playing random songs from other albums and even other artists. Is this a bug or is it intended? It is extremely annoying and if it's intended it's no...
Paid for premium and was charged and still on free account.. tried troubleshooting log out the acct n log bk in.. don't have another acct this is my first acct
I paid 99p for 3 months premium through my phone bill, once the 3 months are up will it continue to pay £9.99 a month for premium? If so how do I stop it?