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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 11146330189
  • Casual Listener
  • 222328 Views
  • 731 replies
  • 70 likes
  • Account
  • 222328 Views
  • 731 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111519 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111519 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58703 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58703 Views
  • 61 replies
  • 8 likes

I have a problem with payment

Hi guys... My local gsm service gives to me 12 month free premium spotify membership. So i didn't pay any money in this month and use my free premium code and take mesage from spotify. But now i take warning from spotify to my premium membership will...

  • Casual Listener
  • Hi guys...   My local gsm service gives to me 12 month free premium spotify membership. So i didn't pay any money in this month and use my free premium code and take mesage from spotify. &nbs...
  • cugurel
  • Casual Listener
  • 124 Views
  • 2 replies
  • 0 likes
  • 124 Views
  • 2 replies
  • 0 likes

I bought a subscription but it says I've already got it but I haven't.

I have bought the .99c for 3months premium on Spotify only to be notified that I am 'on a similar plan already' even though this is my first time buying anything from this site. It then said I wouldn't be charged ALTHOUGH I WAS CHARGED. I didn't know...

  • Newbie
  • I have bought the .99c for 3months premium on Spotify only to be notified that I am 'on a similar plan already' even though this is my first time buying anything from this site. It then said I wouldn...
  • chloeread
  • Newbie
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

Unable to buy a gift of spotify

I thought that this would be very easy. I went to - https://www.spotify.com/us/purchase/ecards/ I filled out all of the information but I keep getting the same error message. Oops, seems your card or payment provider is having a bad day. Don't worry,...

  • Newbie
  • I thought that this would be very easy. I went to - https://www.spotify.com/us/purchase/ecards/ I filled out all of the information but I keep getting the same error message.    Oops...
  • 91 Views
  • 0 replies
  • 0 likes
  • Account
  • 91 Views
  • 0 replies
  • 0 likes

Please help with payment process

I was a premium member and upgraded to family premium a couple weeks ago. American Express then issued me a new card with a new number. While that was happening, Spotify tried to charge the old card number. When it didn't work, Spotify automatically ...

  • Casual Listener
  • I was a premium member and upgraded to family premium a couple weeks ago.  American Express then issued me a new card with a new number.  While that was happening, Spotify tried to charge t...
  • 3wcsmith
  • Casual Listener
  • 156 Views
  • 3 replies
  • 0 likes
  • 156 Views
  • 3 replies
  • 0 likes

Change user name in family premium

I want to change the user name in my premium account as it has a different family members name as mine. I would like to change rose.grumley to my name shelby

  • Newbie
  • I want to change the user name in my premium account as it has a different family members name as mine.  I would like to change rose.grumley to my name shelby
  • manimecker30
  • Roadie
  • 525 Views
  • 1 replies
  • 0 likes
  • Account
  • 525 Views
  • 1 replies
  • 0 likes

Spotify app won't let me upgrade to premium

On my iPhone the Spotify app won't let me upgrade to premium. I want to make my payments through iTunes like I did before until my money ran out so then I had to go get another iTunes card and now it won't let me. Also my account is linked to Faceboo...

  • Casual Listener
  • On my iPhone the Spotify app won't let me upgrade to premium. I want to make my payments through iTunes like I did before until my money ran out so then I had to go get another iTunes card and now it...
  • MrMonsterHunter
  • Newbie
  • 584 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 584 Views
  • 1 replies
  • 1 likes

Charged without notice

Hi, I am fairly new to Spotify and I had found out about a trial for Spotify Premium as I was unalrmed of linking my PayPal Account I was charged as of December 20th, 2016 of $9.99 CAD. If anyone does know of anything I can do, will be greatly apprec...

  • Casual Listener
  • Hi, I am fairly new to Spotify and I had found out about a trial for Spotify Premium as I was unalrmed of linking my PayPal Account I was charged as of December 20th, 2016 of $9.99 CAD. If anyone doe...
  • KatesHere
  • Community Legend
  • 176 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 176 Views
  • 4 replies
  • 0 likes

3 Months for .99

so i want to be able to get the .99 for 3 months. i just want to be 100% sure that if i cancel on time i WILL NOT be charged full price for the membership. and if i accidentally am that i will be able to get my money back.

  • Newbie
  • so i want to be able to get the .99 for 3 months. i just want to be 100% sure that if i cancel on time i WILL NOT be charged full price for the membership. and if i accidentally am that i will be abl...
  • KatesHere
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Why was I still charged?

My account was charged, which was fine. But soon after I decided to cancel it because I didn't use Spotify as much as I used to. However, after my card being charged and being cancelled AFTER I paid for another month, I am on the free Spotify. Should...

  • Newbie
  • My account was charged, which was fine. But soon after I decided to cancel it because I didn't use Spotify as much as I used to. However, after my card being charged and being cancelled AFTER I paid ...
  • KatesHere
  • Community Legend
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Payment issues (3 months promotion)

I've upgraded to premium with the 3 months promo at December 4th, but today (December 23rd) my account returned to free. The amount was charged to my credit card bill.

  • Newbie
  • I've upgraded to premium with the 3 months promo at December 4th, but today (December 23rd) my account returned to free. The amount was charged to my credit card bill.
  • KatesHere
  • Community Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Spotify account id with facebook

Well, i've created an account on spotify using my facebook, so my id to log in is aleatorynumbers and i cant remember that when i'm try to log in.Can i change it to a spotify id account of my choice?

  • Newbie
  • Well, i've created an account on spotify using my facebook, so my id to log in is aleatory numbers and i cant remember that when i'm try to log in. Can i change it to a spotify id account of my cho...
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 157 Views
  • 1 replies
  • 0 likes

Pago premium pero no se loggea como premium

Buenas tardes,Explico mi problema para que me den una mano porque no se como solucionarlo... he cambiado de telefono por rotura y en el habia creado mi cuenta premium de spotify y al cambiar de telefono y loggearme en la app aparece como usuario basi...

  • Visitor
  • Buenas tardes, Explico mi problema para que me den una mano porque no se como solucionarlo... he cambiado de telefono por rotura y en el habia creado mi cuenta premium de spotify y al cambiar de t...
  • 70 Views
  • 0 replies
  • 0 likes
  • 70 Views
  • 0 replies
  • 0 likes

Spotify premium member cannot register as currently in foreign country

Hello together, today I registered for familiy premium and did send invitation to my family members. One member is currentlly oversea. But, when back, all members fullfill to live at same adress!But for now she does gets no message "can not register,...

  • Regular
  • Hello together,   today I registered for familiy premium and did send invitation to my family members. One member is currentlly oversea. But, when back, all members fullfill to live at sa...
  • Jacob
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 108 Views
  • 1 replies
  • 0 likes

Problem with family account, one a account stops the other?

Hi!I'm the administrator of my familys account but my parents have run into some trouble. They Have two separate accounts but when one of them starts a song on their cellphone, the other ones stops. I have checked and they are registered as two diffe...

  • Casual Listener
  • Hi! I'm the administrator of my familys account but my parents have run into some trouble. They Have two separate accounts but when one of them starts a song on their cellphone, the other ones sto...
  • Bittencourt
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
  • 121 Views
  • 1 replies
  • 0 likes

visa payment isn't working

Hi, I've been trying to pay through Visa for a gift card and it won't go through. I have checked and it isn't an issue with my card. What can I do? Who can I contact? Thank you.

  • Newbie
  • Hi, I've been trying to pay through Visa for a gift card and it won't go through. I have checked and it isn't an issue with my card.   What can I do? Who can I contact?   Thank you.
  • Jacob
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Shuffle bug?

I don't understand why everytime I search for a specific album and click shuffle play spotify starts playing random songs from other albums and even other artists. Is this a bug or is it intended? It is extremely annoying and if it's intended it's no...

  • Casual Listener
  • I don't understand why everytime I search for a specific album and click shuffle play spotify starts playing random songs from other albums and even other artists.   Is this a bug or is it int...
  • Bittencourt
  • Spotify Star
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

Subscripton

Paid for premium and was charged and still on free account.. tried troubleshooting log out the acct n log bk in.. don't have another acct this is my first acct

  • Newbie
  • Paid for premium and was charged and still on free account.. tried troubleshooting log out the acct n log bk in.. don't have another acct this is my first acct
  • Bittencourt
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 114 Views
  • 1 replies
  • 0 likes

Payment through phone bill

I paid 99p for 3 months premium through my phone bill, once the 3 months are up will it continue to pay £9.99 a month for premium? If so how do I stop it?

  • Newbie
  • I paid 99p for 3 months premium through my phone bill, once the 3 months are up will it continue to pay £9.99 a month for premium? If so how do I stop it?
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes