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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287181 Views

529 replies

34 likes

Account
Free
  • 287181 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13619 Views

6 replies

11 likes

Security
  • 13619 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540199 Views

990 replies

114 likes

Account
  • 540199 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129592 Views

74 replies

12 likes

Account
Login
Premium
  • 129592 Views
  • 74 replies
  • 12 likes

Superuser Contribution Apparently my account both exists and doesn't exist at the same time.

Signed up. Tried to log in. Said name or password was incorrect. So I clicked reset password. Asked for my account. Entered it. Said that account does not exist. So I figure I'll do it all over again. "That email address is already in use" Okay then ...

Casual Listener

Signed up. Tried to log in. Said name or password was incorrect. So I clicked reset password. Asked for my account. Entered it. Said that account does not exist. So I figure I'll do it all over again...

Xandros2000

Casual Listener

556 Views

2 replies

0 likes

Desktop
  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lost my email address and can't connect

So I have a spotify premium account and I forgot my password. Unfortunately, before that happened, my email

Newbie

So I have a spotify premium account and I forgot my password. Unfortunately, before that happened, my email

AndyJoel

Spotify Legend

285 Views

1 replies

0 likes

Login
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 month premium deal paid by phone not working

I recently paid for the 3 month deal and paid by phone and received a text with the PIN code but all Spotify would let me do is a 7 day trial and I can't use the code anywhere. I have paid for it so why can't I use it? I go onto get premium and it ju...

Newbie

I recently paid for the 3 month deal and paid by phone and received a text with the PIN code but all Spotify would let me do is a 7 day trial and I can't use the code anywhere. I have paid for it so ...

AndyJoel

Spotify Legend

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio a plan familiar

Hola! Tengo mi cuenta en premium individual y quiero cambiar a familiar, ya hice 6 intentos ayer y 2 hoy, me aparece una leyenda de que mi banco está teniendo un mal día. Hablé al banco desde ayer y me informaron que mi tarjeta esta en perfectas cond...

Newbie

Hola! Tengo mi cuenta en premium individual y quiero cambiar a familiar, ya hice 6 intentos ayer y 2 hoy, me aparece una leyenda de que mi banco está teniendo un mal día. Hablé al banco desde ayer y ...

AndyJoel

Spotify Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

MUDAR O NOME DE USUÁRIO

Preciso urgentemente mudar o meu nome de usuário, como eu faço isso?

Visitor

Preciso urgentemente mudar o meu nome de usuário, como eu faço isso?

101566 Views

0 replies

52 likes

  • 101566 Views
  • 0 replies
  • 52 likes

FRAUDULENT USE OF MY MOBILE PHONE NUMBER TO INITIATE SPOTIFY PREMIUM SERVICE

I HAVE NEVER HAD ANY WISH TO USE SPOTIFY ; I DON'T HAVE IT INSTALLED ON ANY DEVICE; I HAVE NEVER ACCESSED A SPOTIFY APP, NOR HAVE I AGREED TO PAYING FOR, OR USING MY MOBILE PHONE TO USE ANY SPOTIFY PRODUCT; HOWEVER, SPOTIFY HAVE TAKEN £9.99 AND STATE...

Newbie

I HAVE NEVER HAD ANY WISH TO USE SPOTIFY ; I DON'T HAVE IT INSTALLED ON ANY DEVICE; I HAVE NEVER ACCESSED A SPOTIFY APP, NOR HAVE I AGREED TO PAYING FOR, OR USING MY MOBILE PHONE TO USE ANY...

Chipzchipping

Newbie

809 Views

2 replies

0 likes

Account
  • 809 Views
  • 2 replies
  • 0 likes

Purchased premium not delivered

I' ve purchased a premium Spotify for 12 months as a gift for my nephew's birthday. I've received payment confirmation by Paypal for 119,88€ but no email confirmation from Spotify nor a gift mail has been received by my nephew... . Can you please hel...

Casual Listener

I' ve purchased a premium Spotify for 12 months as a gift for my nephew's birthday. I've received payment confirmation by Paypal for 119,88€ but no email confirmation from Spotify nor a gift mail has...

Catee

Community Legend

606 Views

3 replies

0 likes

  • 606 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student account

HiI've previously had a student account and have come to renew it however it is asking for my NUS extra card. How can I update it from unidays as my NUS card expired and I won't be getting another one as I never used it.Thanks

Newbie

Hi I've previously had a student account and have come to renew it however it is asking for my NUS extra card. How can I update it from unidays as my NUS card expired and I won't be getting another ...

AndyJoel

Spotify Legend

1636 Views

1 replies

0 likes

  • 1636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't make a payment

Hi, I'm paying my spotify premium by my carrier, Smart prepaid. However I was out of my track to load the day of the payment so when I tried to update the payment details and did it again for the Smart prepaid load there's this error I'm encountering...

Casual Listener

Hi, I'm paying my spotify premium by my carrier, Smart prepaid. However I was out of my track to load the day of the payment so when I tried to update the payment details and did it again for the Sma...

AndyJoel

Spotify Legend

305 Views

1 replies

0 likes

Subscription
  • 305 Views
  • 1 replies
  • 0 likes

Bonus Spotify premium - Bouygues

Bonsoir,Je bénéficie d'un bonus Spotify premium avec mon forfait bouygues. Ce bonus est valable durant 24 mois, cependant, au bout d'un mois, mon compte semble être repassé à Spotify free. Pouvez-vous m'aider ?Cordialement

Newbie

Bonsoir, Je bénéficie d'un bonus Spotify premium avec mon forfait bouygues. Ce bonus est valable durant 24 mois, cependant, au bout d'un mois, mon compte semble être repassé à Spotify free. Pouvez-v...

osornios

Spotify Star

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Superuser Contribution STOP CHARGING ME

I have checked my account. It says free. Emailed trying to fix it. Stupid fkn automated bs reply. I CANNOT cancel my subscription if it SAYS FREE ALREADY. You guys owe me like 6 months worth. I AM FURIOUS. And YES I responded to emails.

Visitor

I have checked my account. It says free. Emailed trying to fix it. Stupid fkn automated bs reply. I CANNOT cancel my subscription if it SAYS FREE ALREADY. You guys owe me like 6 months worth. I AM FU...

AndyJoel

Spotify Legend

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution two spotify accounts , playing remote on one device

Hi,Me and my wife has seperate premium accounts and playing on our telephones.Also have some common playing points of a android box, PS3 with audio amplifier connected.Want to play our individual playlists on these devices ( one at a time ) , remotel...

Newbie

Hi, Me and my wife has seperate premium accounts and playing on our telephones. Also have some common playing points of a android box, PS3 with audio amplifier connected. Want to play our individu...

AndyJoel

Spotify Legend

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Familiar plan causing people to hear same music lol

Hi, I would like some help to fix a familiar plan misslogin I guess... I have made the passwords available for my chosen ones and with one of them I am experiencing a funny problem. Sometimes the songs I play are being heard by this friend and someti...

Newbie

Hi, I would like some help to fix a familiar plan misslogin I guess...   I have made the passwords available for my chosen ones and with one of them I am experiencing a funny problem. Som...

AndyJoel

Spotify Legend

164 Views

1 replies

0 likes

  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doble cobro en Tarjeta de Credito

Buenas tardesTengo un doble cobro en la tarjeta de credito por 2 membresias premium, el problema es que una sola la mantengo ya que la otra la inclui en el plan familiar cuando aumentaron a 5 los cupos en las cuentas premium.No tengo como eliminar la...

Newbie

Buenas tardes Tengo un doble cobro en la tarjeta de credito por 2 membresias premium, el problema es que una sola la mantengo ya que la otra la inclui en el plan familiar cuando aumentaron a 5 los c...

AndyJoel

Spotify Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family not working!

Spotify family is not working.. the 2 people I invited can't play any music ... it says there active ? I have been paying for family and getting nothing but a run around, ready to give up and cancel all together!

Newbie

Spotify family is not working.. the 2 people I invited can't play any music ... it says there active ? I have been paying for family and getting nothing but a run around, ready to give up and cancel ...

AndyJoel

Spotify Legend

158 Views

1 replies

0 likes

  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Had family premium but when i changed cc info it charged it for only charged for premiu for 1 user.

I had premium family account, then i was noticed that i needed to update credit card info. When i updated cc info it charged me for premium 1 user (me) only. How can i get the charges to reflect towards the family premium account and pay the differen...

Newbie

I had premium family account, then i was noticed that i needed to update credit card info. When i updated cc info it charged me for premium 1 user (me) only. How can i get the charges to reflect towa...

AndyJoel

Spotify Legend

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes