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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4440 Views
  • 0 replies
  • 9 likes
  • Security
  • 4440 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463488 Views
  • 974 replies
  • 110 likes
  • Account
  • 463488 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205113 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205113 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112906 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112906 Views
  • 72 replies
  • 12 likes

Can people see your iTunes library on Spotify?

In Spotify preferences there's an area that says 'Local Files'. Under 'Show tracks from these sources:', the option iTunes was checked. Does that mean that people can see my iTunes music? Or does that mean that iTunes shows up in my own Spotify? I'm ...

  • Casual Listener
  • In Spotify preferences there's an area that says 'Local Files'.  Under 'Show tracks from these sources:', the option iTunes was checked. Does that mean that people can see my iTunes music? Or do...
  • user-removed
  • Not applicable
  • 6474 Views
  • 3 replies
  • 0 likes
  • Security
  • 6474 Views
  • 3 replies
  • 0 likes

Solved!! Subscription did not go back from family to free

I created a family account and availed the 30days free, after that I can't go downgrade my subscription and the option is greyed out. attached screenshot

  • Casual Listener
  • I created a family account and availed the 30days free, after that I can't go downgrade my subscription and the option is greyed out. attached screenshot
  • Rommel20
  • Casual Listener
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Student discount suddenly stopped

So i had signed up for the student discount to get premium for £5 per months. It has worked for ages but just recently the last two payments have gone as £10. Why has it suddently increased and is there any way to get a refund? Thanks Seb

  • Visitor
  • So i had signed up for the student discount to get premium for £5 per months. It has worked for ages but just recently the last two payments have gone as £10. Why has it suddently increased and is th...
  • shan_smal95
  • Newbie
  • 732 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 732 Views
  • 7 replies
  • 1 likes

Adress

Como se que dirección registre en mi plan premium? Por que estoy conectada a Facebook...

  • Newbie
  • Como se que dirección registre en mi plan premium? Por que estoy conectada a Facebook...
  • osornios
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Premium
  • 244 Views
  • 1 replies
  • 0 likes

I have two accounts and don't know why...

Last.fm scrobble it is one of the codes that keeps popping up on my phone and my tablet. I can log into my Spotify account but it is not my original Spotify account. I found my original account. I have tried logging out of the so-called new account a...

  • Newbie
  • Last.fm scrobble it is one of the codes that keeps popping up on my phone and my tablet. I can log into my Spotify account but it is not my original Spotify account. I found my original account. I ha...
  • osornios
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Se borro mi lista de canciones descargadas.

Al abrir Spotify en mi teléfono solo pude reproducir una canción porque se salió de la aplicación. Cuando entre de nuevo me pedía iniciar sesión nuevamente y al hacerlo fui a la sección de mis canciones y ya no había absolutamente ninguna.Les suplico...

  • Newbie
  • Al abrir Spotify en mi teléfono solo pude reproducir una canción porque se salió de la aplicación. Cuando entre de nuevo me pedía iniciar sesión nuevamente y al hacerlo fui a la sección de mis cancio...
  • osornios
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 304 Views
  • 1 replies
  • 0 likes

Spotify in hong kong

I am a Spotify premium user in the UK and am in Hong Kong for a few days. I cannot get access to the system and am getting a message saying "we are having difficulties at present. Please try again later." I have checked my account and all seems well ...

  • Newbie
  • I am a Spotify premium user in the UK and am in Hong Kong for a few days. I cannot get access to the system and am getting a message saying "we are having difficulties at present. Please try again la...
  • osornios
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

no puedo cerrar sesión en todos los dispositivos

He tratado de cerrar la sesión y no me deja. Solo aparece este msj, ya he intentado hacerlo en diferentes ocacaciones y solo aparece este msj. Alguien tiene la solución?

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  • Newbie
  •   He tratado de cerrar la sesión y no me deja. Solo aparece este msj, ya he intentado hacerlo en diferentes ocacaciones y solo aparece este msj.   Alguien tiene la solución?
  • osornios
  • Spotify Star
  • 1945 Views
  • 1 replies
  • 0 likes
  • Other
  • 1945 Views
  • 1 replies
  • 0 likes

Premium Trial

Hi! I just joined Spotify. I clicked a link that said I would receive a 7 day trial. Everything was fine but I was upset because I realized I could have gotten a 30 day trial. I receive an email asking if I'd like another 30 day trial. I filled every...

  • Newbie
  • Hi! I just joined Spotify. I clicked a link that said I would receive a 7 day trial. Everything was fine but I was upset because I realized I could have gotten a 30 day trial. I receive an email aski...
  • osornios
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Trying to sign up with the premium...

But every card I used it won't accept the expiration date that is on the card...anyone else having this problem??

  • Newbie
  • But every card I used it won't accept the expiration date that is on the card...anyone else having this problem??
  • osornios
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

El titular olvidó el correo con el que dio de alta

Estoy dentro de un Plan Familiar, en el cual queremos realizar unos ajustes en la administración de la suscripción, el problema es que la persona que es titular olvidó el correo con el que dio de alta. Él tenía pensado haber dado de alta desde su Fac...

  • Visitor
  • Estoy dentro de un Plan Familiar, en el cual queremos realizar unos ajustes en la administración de la suscripción, el problema es que la persona que es titular olvidó el correo con el que dio de alt...
  • osornios
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! Can't buy family package

Hello, i can't buy the family package, it took's me directly to the normal 9,99 payment. Direct debit was active but Spotify did not debit. Now i don't have any subscription. How can i reactive the direct debit or how can i subscribe the family packa...

  • Casual Listener
  • Hello,   i can't buy the family package, it took's me directly to the normal 9,99 payment. Direct debit was active but Spotify did not debit. Now i don't have any subscription. How can i react...
  • osornios
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 231 Views
  • 1 replies
  • 0 likes

I cant sign up

I keep trying to put in the info from the card but it keeps saying the experation date for the card is wrong.

  • Newbie
  • I keep trying to put in the info from the card but it keeps saying the experation date for the card is wrong.
  • osornios
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

subscription changed on its own?

So I fortunately I forgot my password and while I was resetting I thought I check my personally details and it turns out I was subscribed for premium family (last bill was for standalone premium btw) and 3 of my playlist was deleted? I don't understa...

  • Newbie
  • So I fortunately I forgot my password and while I was resetting I thought I check my personally details and it turns out I was subscribed for premium family (last bill was for standalone premium btw)...
  • osornios
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 198 Views
  • 1 replies
  • 0 likes

family premium, subscription and help

Hey,me and my gf we are living togheter and we both already premium but we wanna pass to family the problem that i'm still registered in Italy and now that i tried to change my bill he said that i will pay again in 10 days but i just paid, what I nee...

  • Newbie
  • Hey, me and my gf we are living togheter and we both already premium but we wanna pass to family the problem that i'm still registered in Italy and now that i tried to change my bill he said that i ...
  • Bittencourt
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Don't understand

After giving me the first month free, why spotify charges me the price of 2 months?????????????????

  • Newbie
  • After giving me the first month free, why spotify charges me the price of 2 months?????????????????
  • Bittencourt
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Find out about connected devices

I see this device being used and I'm not sure where it is. I wonder if I can find out the IP address it is coming in from? I tried to logout of all devices but it keeps telling me the "form has expired".

  • Newbie
  • I see this device being used and I'm not sure where it is.  I wonder if I can find out the IP address it is coming in from?  I tried to logout of all devices but it keeps telling me the "fo...
  • Don_Angelo
  • Newbie
  • 470 Views
  • 1 replies
  • 0 likes
  • Other
  • 470 Views
  • 1 replies
  • 0 likes

Mudei o pagamento, me cobraram mas perdi o premium.

Eu atualizei os dados de pagamento do spotify porque havia mudado o cartão, não o número dele, mas somente o código de segurança de 3 dígitos atrás. Chegou o pagamento de 14,90 que me é cobrado todo mês, no nome de EBANX PIN de curitiba, que deve ser...

  • Casual Listener
  • Eu atualizei os dados de pagamento do spotify porque havia mudado o cartão, não o número dele, mas somente o código de segurança de 3 dígitos atrás.  Chegou o pagamento de 14,90 que me é c...
  • Bittencourt
  • Spotify Star
  • 445 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 445 Views
  • 6 replies
  • 0 likes

Superuser Contribution Want to permanently delete Facebook account

Hi,I've got two Spotify account one with Facebook and one with my email. I want to delete my Facebook one as I don't use that email anymore. I'm also be charged twice (4.99 student for Facebook and 9.99 for the one linked to my email) when I'm trying...

  • Newbie
  • Hi, I've got two Spotify account one with Facebook and one with my email. I want to delete my Facebook one as I don't use that email anymore. I'm also be charged twice (4.99 student for Facebook and...
  • Julian
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Premium for Family Invitation

I added a family member last night and he hasn't received the email with his confirmation code. How long does it usually take?

  • Casual Listener
  • I added a family member last night and he hasn't received the email with his confirmation code. How long does it usually take?
  • hathawaymj
  • Casual Listener
  • 236 Views
  • 3 replies
  • 0 likes
  • Premium
  • 236 Views
  • 3 replies
  • 0 likes