HELP! Password Issues with a deactivated email account

Hello. I began using spotify in 2010 and used my then email account. I deactivated that account many years ago and I have now tried to change the email on my account settings. However to change the account I need to put in my current password. I have...

• annadjerfi
• Newbie
• Hello. I began using spotify in 2010 and used my then email account. I deactivated that account many years ago and I have now tried to change the email on my account settings. However to change the a...
• 2017-02-03 1:14:40 AM
• 2017-02-03 1:24:56 AM
• feelikeastrangr
• Community Legend
• 281 Views
• 1 replies
• 0 likes
• Account

Not a member

I do not have an acct but my bank has been charged several times can someone please contact me

• Aeverett36
• Newbie
• I do not have an acct but my bank has been charged several times can someone please contact me
• 2017-02-02 11:56:47 PM
• 2017-02-02 12:32:47 AM
• KatesHere
• Community Legend
• 184 Views
• 1 replies
• 0 likes

Paid for student premium got robbed

I paid for student premium, the site said the payment didn't go through, I tried multiple times and then went to the bank.The bank said I had indeed been charged the first time and that the other times had been refunded. However my account says I'm s...

• azacarp716
• Newbie
• I paid for student premium, the site said the payment didn't go through, I tried multiple times and then went to the bank. The bank said I had indeed been charged the first time and that the other...
• 2017-02-02 10:11:09 PM
• 2017-02-02 12:25:48 AM
• KatesHere
• Community Legend
• 261 Views
• 1 replies
• 0 likes

Plano de teste

Caso eu inicie o plano de testes hoje, dia 02 de fevereiro, a cobrança iniciaria a partir de Março ou em Abril, considerando que tenho 30 dias de teste grátis. Obrigado pela atenção!

• jesseerodrigues
• Newbie
• Caso eu inicie o plano de testes hoje, dia 02 de fevereiro, a cobrança iniciaria a partir de Março ou em Abril, considerando que tenho 30 dias de teste grátis. Obrigado pela atenção!
• 2017-02-02 11:21:41 PM
• 2017-02-02 12:20:45 AM
• Bittencourt
• Spotify Star
• 337 Views
• 1 replies
• 0 likes

How to add family members into family plan when they already use spotify premium account

How do you manage to invite family members to a family plan when they already use spotify premium account?? This seem to be a mission impossible action. I have tried to send e-mail from the family plan as well as only the link. Regardless no one gets...

• itama0
• Casual Listener
• How do you manage to invite family members to a family plan when they already use spotify premium account?? This seem to be a mission impossible action. I have tried to send e-mail from the family pl...
• 2016-06-14 8:54:34 PM
• 2017-02-02 12:17:54 AM
• kmarchi0
• Newbie
• 7017 Views
• 5 replies
• 0 likes
• Premium

Premium for family

Hi, My boyfriend subscribed premium for family and invited me. We're living in the UK but as I have a portuguese account I'm getting an error message 'we couldn't add you to Premium for Family as your account needs to be based in the same country as ...

• artranchete
• Newbie
• Hi,   My boyfriend subscribed premium for family and invited me. We're living in the UK but as I have a portuguese account I'm getting an error message 'we couldn't add you to Premium for Fami...
• 2017-02-02 11:55:21 PM
• 2017-02-02 11:58:06 PM
• Jacob
• Community Legend
• 384 Views
• 1 replies
• 0 likes
• Premium

Familiar account / Impossible to USE

Hello,i had Premium spotify for almost 3 years. About 6 months ago i bought sporify Family account, just for my wife. She is the only one with the invitation. However, its been impossible to use it, and the 6months have been paid without getting the ...

• typo5
• Newbie
• Hello, i had Premium spotify for almost 3 years.  About 6 months ago i bought sporify Family account, just for my wife. She is the only one with the invitation. However, its been impossibl...
• 2017-02-02 11:41:38 PM
• 2017-02-02 11:49:24 PM
• Jacob
• Community Legend
• 431 Views
• 1 replies
• 0 likes
• Account

Deleted my Facebook account - Did I lose everything?

Hello all, I deleted my Facebook account. Didn't need that **bleep** in my life anymore One of the unexpected results of this, was that my Spotify account - that was linked to my Facebook account - was no longer accessible. I had years of playlists &...

• jw1487
• Newbie
• Hello all,   I deleted my Facebook account.  Didn't need that **bleep** in my life anymore 🙂  One of the unexpected results of this, was that my Spotify account - that was linked t...
• 2017-02-02 11:43:57 PM
• 2017-02-02 11:47:16 PM
• ErikG
• Roadie
• 258 Views
• 1 replies
• 0 likes
• Account
  Other
  Subscription

Family premium

I can't listen to different music on different devices. I have read different answers on here but I still don't understand. Please help, having total blonde moment. Thanks x

• Debi15
• Regular
• I can't listen to different music on different devices. I have read different answers on here but I still don't understand. Please help, having total blonde moment. Thanks x
• 2017-02-01 6:54:13 PM
• 2017-02-02 11:18:17 PM
• Debi15
• Regular
• 474 Views
• 11 replies
• 0 likes

Superuser Contribution Spotify Premium Family Not Working

I sent a like to my family member and it was working for about a month then he got kicked off saying he wasnt a family premium member. So i deactivated his account and issued him a new code. And this is what is happening When I first open the app on ...

• arimuca3
• Newbie
• I sent a like to my family member and it was working for about a month then he got kicked off saying he wasnt a family premium member. So i deactivated his account and issued him a new code. And this...
• 2017-01-30 6:36:32 PM
• 2017-02-02 9:10:03 PM
• ZullyB
• Roadie
• 248 Views
• 1 replies
• 0 likes
• Login
  Premium

Tries to connect to fb instead of letting me use my e-mail

I do not have a Facebook associated with my account, however when I try to login with my e-mail and password it pops up "no facebook associated with an account, please sign up". I thought at first my login info was wrong cause it's been a good minute...

• Taylork_93
• Newbie
• I do not have a Facebook associated with my account, however when I try to login with my e-mail and password it pops up "no facebook associated with an account, please sign up". I thought at first my...
• 2017-02-02 6:39:45 PM
• 2017-02-02 8:37:09 PM
• KatesHere
• Community Legend
• 192 Views
• 1 replies
• 0 likes
• Login

Travelled to another country, came back, and all friends and playlists disappeared

I'm Canadian. I travelled to the US. My account country was changed to US. When I returned I had to change the country code back to Canada to continue using my account. When I changed it back to Canada, all of my friends and playlists were gone. What...

• tombielecki
• Newbie
• I'm Canadian.   I travelled to the US. My account country was changed to US.   When I returned I had to change the country code back to Canada to continue using my account.   Whe...
• 2017-02-02 6:44:36 PM
• 2017-02-02 8:26:45 PM
• KatesHere
• Community Legend
• 185 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Spotify free didn't run for 1 month

Hallo,I tryed Spotify for free, but after few days my free account was stopped. I didn't use it on more than 3 devices and I really don't know why it doesn't work anymore.Anyone has ideas?Thank you

• user-removed
• Visitor
• Hallo, I tryed Spotify for free, but after few days my free account was stopped. I didn't use it on more than 3 devices and I really don't know why it doesn't work anymore. Anyone has ideas? T...
• 2017-01-30 9:11:56 AM
• 2017-02-02 7:37:02 PM
• user-removed
• Not applicable
• 240 Views
• 2 replies
• 0 likes

Superuser Contribution Quiero dar de baja mi suscripción premium ya que me han invitado a un plan familiar

• Raquela69
• Newbie
• 2017-01-30 9:30:00 PM
• 2017-02-02 7:04:09 PM
• ZullyB
• Roadie
• 226 Views
• 1 replies
• 0 likes

Superuser Contribution Student Premium

I decided to start using Spotify again, so I switched from the normal Premium account I used to have to Student Premium. I checked my bank account and I have been charged from Spotify however, I still have the basic free Spotify with all of the comme...

• Strawberry5
• Newbie
• I decided to start using Spotify again, so I switched from the normal Premium account I used to have to Student Premium. I checked my bank account and I have been charged from Spotify however, I stil...
• 2017-02-02 5:34:59 PM
• 2017-02-02 6:27:12 PM
• ZullyB
• Roadie
• 239 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution No tengo más premium

Hola! Les comento mi problema:Resulta que yo estoy pagando Spotify premium con una tarjeta X del banco Y. Cambié la tarjeta X por una igual pero nueva. Sigo pagando el premium pero no tengo el servicio.Agradecería mucho que me ayudaran

• HelpMeRNPLZ
• Newbie
• Hola! Les comento mi problema: Resulta que yo estoy pagando Spotify premium con una tarjeta X del banco Y. Cambié la tarjeta X por una igual pero nueva. Sigo pagando el premium pero no tengo el serv...
• 2017-02-01 1:44:44 AM
• 2017-02-02 6:25:28 PM
• ZullyB
• Roadie
• 180 Views
• 1 replies
• 0 likes
• Other
  Premium
  Subscription

Account name

Is it possible to change your account name?? And if it is how can i change this?

• valetino
• Casual Listener
• Is it possible to change your account name?? And if it is how can i change this? 
• 2017-01-25 5:20:16 PM
• 2017-02-02 5:41:38 PM
• valetino
• Casual Listener
• 272 Views
• 2 replies
• 0 likes