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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8748 Views
  • 1 replies
  • 9 likes
  • Security
  • 8748 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478476 Views
  • 979 replies
  • 111 likes
  • Account
  • 478476 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209990 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209990 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120108 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120108 Views
  • 72 replies
  • 12 likes

CANNOT ADD FAMILY MEMBERS

I subscribed to Spotify Premium while in Brazil. Recently, I moved to Canada, and I kept my subscription. My roomate and I wanted to share spotify through Spotify Family.I changed my subscription to Family, invited him to join the plan, but my accoun...

  • Newbie
  • I subscribed to Spotify Premium while in Brazil. Recently, I moved to Canada, and I kept my subscription. My roomate and I wanted to share spotify through Spotify Family. I changed my subscription t...
  • Jacob
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution URGENTE!!

Hola, tengo spotify premium, me lo cobraron el viernes pasado. Resulta que hay una promoción con vodafone en la que te regalan 3 meses de premium pero ahora no se si comenzará el mes que viene o me pueden devolver el recibo. gracias

  • Newbie
  • Hola,   tengo spotify premium, me lo cobraron el viernes pasado. Resulta que hay una promoción con vodafone en la que te regalan 3 meses de premium pero ahora no se si comenzará el mes que vie...
  • JulianA_Bogota
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution No appple subscription but still getting charged

I thought I'd cancelled my subscription a while ago but It seems I'm still being charged. When I attempt to cancel, I'm directed to canceling via iTunes. However when I log into iTunes to manage my subscriptions, there is t one for Spotify. How do I ...

  • Newbie
  • I thought I'd cancelled my subscription a while ago but It seems I'm still being charged. When I attempt to cancel, I'm directed to canceling via iTunes. However when I log into iTunes to manage my s...
  • ZullyB
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted facebook

I deleted my facebook account and cancelled my student discount prior to deleting facebook like instructed to do. I want to restart my spotify subscription but says my student profile is already in use. Will it take time for the process to be complet...

  • Newbie
  • I deleted my facebook account and cancelled my student discount prior to deleting facebook like instructed to do. I want to restart my spotify subscription but says my student profile is already in u...
  • JulianA_Bogota
  • Roadie
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Spotify Family in other countries

I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same country?

  • Visitor
  • I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same cou...
  • Bittencourt
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
  • 225 Views
  • 1 replies
  • 0 likes

Premium

Is anyone else being charged for Spotify Premium directly after their trial period has ended and not being able to use it as Premium? I'm getting charged for Premium, but it keeps saying when I log in that my trial period has ended and I need to upgr...

  • Visitor
  • Is anyone else being charged for Spotify Premium directly after their trial period has ended and not being able to use it as Premium? I'm getting charged for Premium, but it keeps saying when I log i...
  • KatesHere
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Some one is useing my accont

I have charge password on Facebook and Spotify and uset Sign out everywhere on my accont. Still this is happening

  • Visitor
  • I have charge password on Facebook and Spotify and uset Sign out everywhere on my accont. Still this is happening
  • user-removed
  • Not applicable
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! Payment not working

I am getting frustrated.My premium is about to expire and it will not let me renew with my American Express gift card that has sufficient funds. It has been telling me for a week now that my payment provider must be having a bad day and payment has f...

  • Casual Listener
  • I am getting frustrated. My premium is about to expire and it will not let me renew with my American Express gift card that has sufficient funds. It has been telling me for a week now that my paym...
  • Bittencourt
  • Spotify Star
  • 7652 Views
  • 9 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 7652 Views
  • 9 replies
  • 0 likes

I Paid for Spotify Premium and it still says FREE account

Just 30 minutes ago I paid for Spotify Premium. When I went onto my Spotify, it still says free.

  • Newbie
  • Just 30 minutes ago I paid for Spotify Premium. When I went onto my Spotify, it still says free.
  • KatesHere
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con a cuenta familiar

Tengo un familiar que vive en la misma casa intenta registrándose con el código que le doy para estar en mi grupo familiar y le sale un error que no puede verificar que resida en el mismo lugar ,intentamos con email y pagando el encame y sigue salien...

  • Newbie
  • Tengo un familiar que vive en la misma casa intenta registrándose con el código que le doy para estar en mi grupo familiar y le sale un error que no puede verificar que resida en el mismo lugar ,inte...
  • ZullyB
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution still being charged for a premium spotify subscription and i cant access the account....

deletd my facebook account for good... my spotify will not let me log in with the username... im still getting charged and i cant access the account because my facebook doesnt exist anymore and its linked throught that.

  • Newbie
  • deletd my facebook account for good... my spotify will not let me log in with the username... im still getting charged and i cant access the account because my facebook doesnt exist anymore and its l...
  • ZullyB
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Spotify family premium

Hi i am not able to get my daugther in to my premium family. I send her an inviterer and she gets IT. But when she puts in all the information, she still dosent get acsepted

  • Newbie
  • Hi i am not able to get my daugther in to my premium family. I send her an inviterer and she gets IT. But when she puts in all the information, she still dosent get acsepted
  • Bittencourt
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Conflicto cuenta familiar - cuenta premium indivudual

Buenos días, Hasta ahora tenía una suscripcion premium individual, hoy me he unido a una suscripción familiar a la que me han invitado. Veo como en mi perfil ya no aparece mi suscripcion premium individual, pero me gustaría asegurarme de que no me va...

  • Casual Listener
  • Buenos días,   Hasta ahora tenía una suscripcion premium individual, hoy me he unido a una suscripción familiar a la que me han invitado. Veo como en mi perfil ya no aparece mi suscripcion pre...
  • Bittencourt
  • Spotify Star
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

Spotify Premuim Family and Ideal

Hello Spotify Premium, I would like to pay my Spotify Premium Family account, with Ideal.. This is not possible at this moment..Can you arrange that it is possible, please? Thank you very much.. Greets, Nicolas Isa

  • Casual Listener
  • Hello Spotify Premium,   I would like to pay my Spotify Premium Family account, with Ideal..   This is not possible at this moment..Can you arrange that it is possible, please?   ...
  • Kaotika
  • Regular
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Solved!! My song is owned by another artist with the same name!

Hi everyone! A year ago my song "On The Way" was distributed by Kaisen Records. The problem is that Spotify believe that the track was made by another artist called "Etto", that is the same artist name that I choosed years ago (due to my audience, ol...

  • Casual Listener
  • Hi everyone!   A year ago my song "On The Way" was distributed by Kaisen Records. The problem is that Spotify believe that the track was made by another artist called "Etto", that is the same ...
  • Etto
  • Casual Listener
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

Unsubscribe its not possible

Hello, I tried to cancel my subscribe twice and even if there is a confirmation message the account keeps going back to Premium and charging me. I don't have money in my bank account anymore. Please cancel my subscribe and don't automatic debit from ...

  • Casual Listener
  • Hello,   I tried to cancel my subscribe twice and even if there is a confirmation message the account keeps going back to Premium and charging me. I don't have money in my bank accou...
  • Bittencourt
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Problem Logging In

I signed up with Facebook, but have since deactivated my account. However, recently I reactivated my Facebook account, but still cannot log into Spotify. How do i fix this?

  • Newbie
  • I signed up with Facebook, but have since deactivated my account. However, recently I reactivated my Facebook account, but still cannot log into Spotify. How do i fix this?
  • jean3601
  • Community Legend
  • 224 Views
  • 2 replies
  • 0 likes
  • 224 Views
  • 2 replies
  • 0 likes

Solved!! My premium subscription only lasts a few days?

It has happened a few times now, the first few times I chalked it up as a bug and considered it a loss and I didn't pay much attention because I wasn't using spotify much as I simply didn't really have time to listen to much music (I use spotify most...

  • Casual Listener
  • It has happened a few times now, the first few times I chalked it up as a bug and considered it a loss and I didn't pay much attention because I wasn't using spotify much as I simply didn't real...
  • AppleBread
  • Casual Listener
  • 397 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 397 Views
  • 3 replies
  • 0 likes

Resetting my password

I am getting Spotify again after a year but I forgot my password but When I enter my email to reset my password it says that my email not asociated with an account that is active

  • Newbie
  • I am getting Spotify again after a year but I forgot my password but When I enter my email to reset my password it says that my email not asociated with an account that is active
  • jean3601
  • Community Legend
  • 213 Views
  • 2 replies
  • 0 likes
  • 213 Views
  • 2 replies
  • 0 likes

Invite familymember by phone number?

Hi. I just upgraded my premium spotify to a family membership.But one of my soons do not have an e - mail.Is it possible to invite him via the phone number? Using the link? How?B rgds from Monica

  • Newbie
  • Hi. I just upgraded my premium spotify to a family membership. But one of my soons do not have an e -  mail. Is it possible to invite him via the phone number? Using the link? How? B rgds fro...
  • Maxim
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes