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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80636 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654680 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735321 Views
18 replies
29 likes
I tried to sign up for Spotify using the student selection but couldn't get verified after entering the payment information. So, I resubscribed under the $0.99 for 3 month and then $9.99 each month thereafter. I looked at my statement today, and was ...
I tried to sign up for Spotify using the student selection but couldn't get verified after entering the payment information. So, I resubscribed under the $0.99 for 3 month and then $9.99 each m...
Community Legend
367 Views
2 replies
0 likes
i get charged $17.99 for family subscription each month. My September 2016 invoice showed GST 10% $1.64 and then October 2016 and November 2016 both show VAT 0% $0.00. my country is set to Australia so i have no idea why my invoices have changed but ...
i get charged $17.99 for family subscription each month. My September 2016 invoice showed GST 10% $1.64 and then October 2016 and November 2016 both show VAT 0% $0.00. my country is set to Australia ...
Spotify Star
7505 Views
1 replies
0 likes
Hello.Does anyone know how to contact Spotify to let them know that 2 payments has been credited on my Visa Credit Card on the same month (october 2016) ? I don't see anything on their website.Thanks,Ron
Hello. Does anyone know how to contact Spotify to let them know that 2 payments has been credited on my Visa Credit Card on the same month (october 2016) ? I don't see anything on their website. Th...
Community Legend
172 Views
1 replies
0 likes
I have added a family member and sent them a link but they cannot access Spotify. Do they have create an account first and then the link?
I have added a family member and sent them a link but they cannot access Spotify. Do they have create an account first and then the link?
Community Legend
303 Views
3 replies
0 likes
I signed up for student premium and was charged the 4.99 3 times. Where can I get this changed? I am really dissapointed in Spotify right now.
I signed up for student premium and was charged the 4.99 3 times. Where can I get this changed? I am really dissapointed in Spotify right now.
Gig Goer
220 Views
1 replies
0 likes
I tried paying using my Mobile service provider. Load was deducted from my prepaid account, yet I haven't had my premiun privilege. Can anyone help me?
I tried paying using my Mobile service provider. Load was deducted from my prepaid account, yet I haven't had my premiun privilege. Can anyone help me?
Gig Goer
239 Views
1 replies
0 likes
I am a premium user, connected to Spotify through my Facebook account. And as of Saturday I have not been able to log into my Spotify. Saturday morning, I listened to music on my mobile app with no issue. I came home and went on my laptop, and the de...
I am a premium user, connected to Spotify through my Facebook account. And as of Saturday I have not been able to log into my Spotify. Saturday morning, I listened to music on my mobile app with...
Spotify Star
195 Views
1 replies
0 likes
Hello, I'm 16 and a student. I've ordered my NUS discount card and I'm still getting charged £9.99 how can I apply my student discount?!
Hello, I'm 16 and a student. I've ordered my NUS discount card and I'm still getting charged £9.99 how can I apply my student discount?!
Community Legend
2885 Views
1 replies
0 likes
Roadie
1958 Views
1 replies
0 likes
I was unaware that I had two premium accounts running so I am canceling one. I can't figure out how to get a refund from my canceled account. Where do I go to find that information?
I was unaware that I had two premium accounts running so I am canceling one. I can't figure out how to get a refund from my canceled account. Where do I go to find that information?
Community Legend
210 Views
1 replies
0 likes
necesito saber si puedo crear aproximadamente 5-9 spotify familiar con la misma tarjeta de credito, ya que mi familiar es enooormee, y todos ellos desean spotify premium. espero si alguien me puede ayudar, muchas gracias de antemano.
necesito saber si puedo crear aproximadamente 5-9 spotify familiar con la misma tarjeta de credito, ya que mi familiar es enooormee, y todos ellos desean spotify premium. espero si alguien me puede a...
Roadie
3340 Views
1 replies
0 likes
I had to reset my phone and now I can't log on to my Spotify premium account which I'm paying for. Can you help me get back into that account with all my playlists?
I had to reset my phone and now I can't log on to my Spotify premium account which I'm paying for. Can you help me get back into that account with all my playlists?
Community Legend
159 Views
1 replies
0 likes
Roadie
181 Views
1 replies
0 likes
My credit card was compromised. I need to update with new card. Cannot sign into my account. when I try, it says I am signed in through Facebook and to go onto Facebook settings and change password. I just want to update my cc. How do I get signed in...
My credit card was compromised. I need to update with new card. Cannot sign into my account. when I try, it says I am signed in through Facebook and to go onto Facebook settings and chang...
Newbie
212 Views
1 replies
0 likes
Fiz o pagamento(27/11/2016) para ativar minha conta Premium.. O valor foi descontado no meu cartão de crédito; já desinstalei o aplicativo várias vezes e nada; apaguei o cache; verifiquei em minhas duas contas e nada... Não sei o q fazer, como faço p...
Fiz o pagamento(27/11/2016) para ativar minha conta Premium.. O valor foi descontado no meu cartão de crédito; já desinstalei o aplicativo várias vezes e nada; apaguei o cache; verifiquei em minhas d...
Spotify Star
363 Views
5 replies
0 likes
Dear Spotify community,You have been charging me 10 € per month for my spotify premium account from August to November because I forgot to reactivate my student discount with Unidays and somehow didn't see the automatic email. Is there any possibilit...
Dear Spotify community, You have been charging me 10 € per month for my spotify premium account from August to November because I forgot to reactivate my student discount with Unidays and somehow di...
Community Legend
239 Views
1 replies
0 likes
Hey, I cannot use Spotify with my Sonos System anymore. Amazon Music works however. I am told on the Sonos app that authorization of my account failed. It worked for over 1.5 years before. Can somebody help?
Hey, I cannot use Spotify with my Sonos System anymore. Amazon Music works however. I am told on the Sonos app that authorization of my account failed. It worked for over 1.5 years before. Can somebo...
Community Legend
228 Views
1 replies
0 likes
Hi!I logged onto my account on an old friends laptop a while back ago. Now, every time I go to my Spotify, her name pops up with a picture of her, but it is still under my name. There is new music playlist, etc etc, and for some reason it won't rever...
Hi! I logged onto my account on an old friends laptop a while back ago. Now, every time I go to my Spotify, her name pops up with a picture of her, but it is still under my name. There is new music ...
Community Legend
346 Views
3 replies
0 likes
My subscribtion was 9,99 instead of 0,99 €, That was not the price for 3 months
My subscribtion was 9,99 instead of 0,99 €, That was not the price for 3 months
Roadie
180 Views
1 replies
0 likes
I recently upgraded my phone still with same company (EE) and have the same number.I still get charged £9.99 per month from EEBut Spotify have notified me that payment has failed.How do I sort this out? Thanks
I recently upgraded my phone still with same company (EE) and have the same number. I still get charged £9.99 per month from EE But Spotify have notified me that payment has failed. How do I sort ...
Community Legend
356 Views
1 replies
0 likes
