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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81703 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657112 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738275 Views
18 replies
29 likes
Hey guys This is a bit of a long shot. My ex wife passed away last year sadly. I've searched various times to see if I can find her profile/playlists with no joy. Its a complex request but do you think Spotify would assist me?
Hey guys This is a bit of a long shot. My ex wife passed away last year sadly. I've searched various times to see if I can find her profile/playlists with no jo...
Spotify Star
250 Views
1 replies
0 likes
I don't receive the password reset emails. I have access to the email. I looked on every folder, spam... Nothing. Been 2 days since I started trying. I can still access the Spotify account via the Windows application in me desktop PC, but I cannot se...
I don't receive the password reset emails. I have access to the email. I looked on every folder, spam... Nothing. Been 2 days since I started trying. I can still access the Spotify account via the Wi...
Spotify Legend
404 Views
1 replies
0 likes
Spotify randomly logged me out. I tried to log back in but I was unable to get my account back. I tried every possible username/email/password (that I am sure I used in my account) but Spotify just does not want to recognize those as something that i...
Spotify randomly logged me out. I tried to log back in but I was unable to get my account back. I tried every possible username/email/password (that I am sure I used in my account) but Spotify just d...
Moderator
394 Views
1 replies
0 likes
New login to Spotify We noticed you logged in from a new device. If this was you, there’s nothing for you to do right now. Location United States Time November 16, 2022 at 1:59:26 PM NZDT Not you? Take a few minutes to secure your account. Make sure ...
New login to Spotify We noticed you logged in from a new device. If this was you, there’s nothing for you to do right now. Location United States Time November 16, 2022 at 1:59:26 PM NZDT...
Spotify Star
672 Views
1 replies
0 likes
When listening to Spotify in my car, if my husband is listening in his car he can change or control my playlist.
When listening to Spotify in my car, if my husband is listening in his car he can change or control my playlist.
Moderator
223 Views
1 replies
0 likes
When we signed up it said 1st month free but we have only had it for a week and we’re already charged
When we signed up it said 1st month free but we have only had it for a week and we’re already charged
Spotify Legend
193 Views
1 replies
0 likes
Não consigo mais acessar utilizando meu Facebook ( aparece "Ops algo deu errado") fui convidado para um plano familia, mas perdi o acesso ao meu perfil. Simplesmente o Spotify deslogou-se. E agora não consigo mais acessar usando meu Facebook, e as ou...
Não consigo mais acessar utilizando meu Facebook ( aparece "Ops algo deu errado") fui convidado para um plano familia, mas perdi o acesso ao meu perfil. Simplesmente o Spotify deslogou-se. E agora nã...
Spotify Legend
1653 Views
1 replies
0 likes
I created my Spotify premium account in 2016. I'm using the username and password method for logging in, but I'm not 100% sure it was always the case. My concern stems from the fact that on my very, very ancient Facebook account I see 'Spotify' in Ap...
I created my Spotify premium account in 2016. I'm using the username and password method for logging in, but I'm not 100% sure it was always the case. My concern stems from the fact that on my very, ...
Regular
3213 Views
3 replies
0 likes
Duo Plan, Australia, iPhone 11 and XS, iOS I upgraded from Individual Premium to the Duo Plan, sent the invitation link to my partner, opened the login, he forgot his password, we retrieved his username, reset his password, then logged in fine. But t...
Duo Plan, Australia, iPhone 11 and XS, iOS I upgraded from Individual Premium to the Duo Plan, sent the invitation link to my partner, opened the login, he forgot his password...
Moderator
319 Views
1 replies
0 likes
I created a profile for work, spotify free. When I search for it in my own private account it doesn't show up. What's wrong?
I created a profile for work, spotify free. When I search for it in my own private account it doesn't show up. What's wrong?
Spotify Star
324 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceHuawei Honor 8xOperating SystemEMUI 10.0.0 My Question or Issue(I have posted this same thing in the 'subscriptions' help section but it also fits in here too, just trying to increase the likelihood of this issue...
Plan Premium Country United Kingdom Device Huawei Honor 8x Operating System EMUI 10.0.0 My Question or Issue (I have posted this same thing in the 'subscriptions' help section but it...
Spotify Star
338 Views
1 replies
0 likes
How can I move my playlist to my son, if I close my account, and start using other family account?
How can I move my playlist to my son, if I close my account, and start using other family account?
Spotify Star
219 Views
1 replies
0 likes
Quero meu dinheiro de voltaaaaaa
Quero meu dinheiro de voltaaaaaa
Spotify Star
420 Views
1 replies
0 likes
Both of us can log into our Duo account on our computer but only one of us can log into our account on the phone so there are still ads.
Both of us can log into our Duo account on our computer but only one of us can log into our account on the phone so there are still ads.
Moderator
599 Views
1 replies
0 likes
Não encontrei o botão atualizar.
Não encontrei o botão atualizar.
Spotify Star
378 Views
1 replies
0 likes
Spotify blocked my account without explanation. I don't have access to my playlists. what can i do to get it back
Spotify blocked my account without explanation. I don't have access to my playlists. what can i do to get it back
Visitor
824 Views
2 replies
0 likes
Mi cuenta de spotify ha sido deshabilitada por spotify sin explicacion alguna, es posible recuperarla?
Mi cuenta de spotify ha sido deshabilitada por spotify sin explicacion alguna, es posible recuperarla?
Moderator
315 Views
1 replies
0 likes
Just looking to move to the duo plan and need to confirm what address I entered on set up
Just looking to move to the duo plan and need to confirm what address I entered on set up
Moderator
340 Views
1 replies
0 likes
Every time I close the app my facebook account just disconnect itself from my spotify account.
Every time I close the app my facebook account just disconnect itself from my spotify account.
Moderator
315 Views
1 replies
0 likes
I have been logged out of my account and the email associated with my account is deactivated (graduated college). I am not able to log back on since I don't remember my password and can't reset it. However, I am still being charged. I need to cancel ...
I have been logged out of my account and the email associated with my account is deactivated (graduated college). I am not able to log back on since I don't remember my password and can't reset it. H...
Moderator
332 Views
2 replies
0 likes
