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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 381953 Views
  • 918 replies
  • 107 likes
  • Account
  • 381953 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166199 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166199 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96903 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96903 Views
  • 68 replies
  • 10 likes

Maximum number of devices

I have a Premium account with two phones. Last week I dropped and broke one of the phones and ended up replacing it. I was unable to download to my new phone offline as it said I have too many devices. I deleted all my offline devices (3) and reinsta...

  • Casual Listener
  • I have a Premium account with two phones. Last week I dropped and broke one of the phones and ended up replacing it. I was unable to download to my new phone offline as it said I have too many device...
  • PaulDL
  • Casual Listener
  • 8549 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
  • 8549 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify is asking me to update my credit card details every month

Basically what's in the subject. I have to enter my credit card details again every single month. Is anyone else having this problem?

  • Casual Listener
  • Basically what's in the subject. I have to enter my credit card details again every single month. Is anyone else having this problem?
  • sakura08
  • Roadie
  • 1265 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1265 Views
  • 4 replies
  • 0 likes

Premium stop

I can't stop my premium account. I tried it a few times before and now the button is gone. But the premium keeps going ...

  • Newbie
  • I can't stop my premium account. I tried it a few times before and now the button is gone. But the premium keeps going ...
  • sakura08
  • Roadie
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

Free Trial

I got the 7 day free trial through the app then received an email about a 30 day trail. I entered my information in and it said that the trail ends October 12th. Does the 30 day start at the end of the 7 day? Or do they not combine?

  • Newbie
  • I got the 7 day free trial through the app then received an email about a 30 day trail. I entered my information in and it said that the trail ends October 12th. Does the 30 day start at the end of t...
  • sakura08
  • Roadie
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Solved!! Log in via Facebook is not working

I am trying to log in via Facebook and there seem to be an issue with it.Below are the steps:-1. I clicked on either log in or sign up in my iPhone spotify app2. Clicked on Log in/Sign up via Facebook button. This leads me to a page that requires me ...

  • Casual Listener
  • I am trying to log in via Facebook and there seem to be an issue with it. Below are the steps:- 1.  I clicked on either log in or sign up in my iPhone spotify app 2. Clicked on Log in/Sign up...
  • txmagca
  • Newbie
  • 363 Views
  • 3 replies
  • 1 likes
  • 363 Views
  • 3 replies
  • 1 likes

Superuser Contribution Email

Hi, I need some help, I don't remember my password and the email I used when I created the Spotify account is not longer in used, so my question is how do I fix that problem?

  • Newbie
  • Hi,   I need some help, I don't remember my password and the email I used when I created the Spotify account is not longer in used, so my question is how do I fix that problem?    ...
  • sakura08
  • Roadie
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

I LOST all my account information

Hi, my account has disapear, with all my songs, playlist and friends, how can i get it back again? This morning was perfectly ok, but now it´s all in blank Thanks

  • Newbie
  • Hi, my account has disapear, with all my songs, playlist and friends, how can i get it back again?   This morning was perfectly ok, but now it´s all in blank   Thanks
  • sakura08
  • Roadie
  • 136 Views
  • 2 replies
  • 0 likes
  • 136 Views
  • 2 replies
  • 0 likes

Trouble logging in

Ok. So last month I went to Reading festival 2k16, (had a great time btw). I didn't have any more money in my account a couple days before so my Spotify was cancelled. Around the second day into reading my Ma transferred me £20 but my card was left a...

  • Casual Listener
  • Ok. So last month I went to Reading festival 2k16, (had a great time btw). I didn't have any more money in my account a couple days before so my Spotify was cancelled. Around the second day into read...
  • sakura08
  • Roadie
  • 180 Views
  • 3 replies
  • 0 likes
  • 180 Views
  • 3 replies
  • 0 likes

Solved!! Log in problems

Hello i got problem with logging.. got a problem with this "Your account is temporarily unavailable. Regain access by logging in from a web browser." but the problem is i cant log in in a web browser.. my account name is kwasek15@yahoo.com hope u can...

  • Regular
  • Hello i got problem with logging.. got a problem with this    "Your account is temporarily unavailable. Regain access by logging in from a web browser."   but the problem is i ...
  • sakura08
  • Roadie
  • 3670 Views
  • 7 replies
  • 0 likes
  • 3670 Views
  • 7 replies
  • 0 likes

Superuser Contribution Unable to enter my redeem code

Hi there. I have a premium account and I purchased a redeem code,but I am not able to enter it. I go to my profile page and scrool to redeem button on the left. I click it and see "Ops,something went wrong,please try again later". I have ben trying t...

  • Casual Listener
  • Hi there. I have a premium account and I purchased a redeem code,but I am not able to enter it. I go to my profile page and scrool to redeem button on the left. I click it and see "Ops,something went...
  • erenozduzen
  • Casual Listener
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Didn't receive premium even when charged for it

I was charged for my monthly premium subscription but when I open the app it says I haven't paid for it. The charge shows on my bank statement also.

  • Newbie
  • I was charged for my monthly premium subscription but when I open the app it says I haven't paid for it. The charge shows on my bank statement also.
  • sakura08
  • Roadie
  • 154 Views
  • 2 replies
  • 0 likes
  • Account
  • 154 Views
  • 2 replies
  • 0 likes

I dont have money

I tried the free trial and I went to end it at 11:57pm on the night before it charged me and it still continued to charge me and I'm in debt $9.99 and I needed it for my daughter's upcoming tickets which she has to have paid for by friday

  • Newbie
  • I tried the free trial and I went to end it at 11:57pm on the night before it charged me and it still continued to charge me and I'm in debt $9.99 and I needed it for my daughter's upcoming tickets w...
  • Algee
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Subscription Renew

Hello there, I recently just renew my subscription before the due date which is 11/10/16. And canceled my subscription after I renewed it. It says that my subscription will end on 11/10/16. But I have just renewed and payed $12.99 before the due date...

  • Newbie
  • Hello there, I recently just renew my subscription before the due date which is 11/10/16. And canceled my subscription after I renewed it. It says that my subscription will end on 11/10/16. But I hav...
  • sakura08
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Security
    Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Artist Playcount doesn't seem to have updated.

Hi, I am managing a band (Izzy Losi and the Auracles), and have ran a few test to verify whether play counts have been updating/registering through spotify and it doesn't seem like they have been updating. Is there perhaps an issue with the Artist Pa...

  • Gig Goer
  • Hi,    I am managing a band (Izzy Losi and the Auracles), and have ran a few test to verify whether play counts have been updating/registering through spotify and it doesn't seem like the...
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

HELP!

Hello, I just paid my spotify subscription. But am currently having problems effectivly changing passwords and accessing my account with any of my devices, phone 4s, computer, or tablet. Please help. ivy22phone@gmail is my email attached to my accoun...

  • Newbie
  • Hello, I just paid my spotify subscription. But am currently having problems effectivly changing passwords and accessing my account with any of my devices, phone 4s, computer, or tablet. Please help....
  • user-removed
  • Not applicable
  • 156 Views
  • 2 replies
  • 0 likes
  • Login
  • 156 Views
  • 2 replies
  • 0 likes

Switch account to just email

I opened my premium Spotify account with my Facebook account. Now I want to deactivate my Facebook account but then I can't play my music or log in unless it opens my Facebook account, which I don't want. How do I set up another email to my spotify a...

  • Newbie
  • I opened my premium Spotify account with my Facebook account. Now I want to deactivate my Facebook account but then I can't play my music or log in unless it opens my Facebook account, which I don't ...
  • Algee
  • Roadie
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
  • 112 Views
  • 1 replies
  • 0 likes

Premium subscription not as a student

Hello, My credit card recently expired, so I cam on to update my new payment details. However, I used to have a student discount, but no longer do. Therefore, when I click payment details, it automatically takes me to the student page and once I ente...

  • Newbie
  • Hello, My credit card recently expired, so I cam on to update my new payment details.  However, I used to have a student discount, but no longer do.  Therefore, when I click payment details...
  • Algee
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Paying $14.99 a month and $10 a month for the family plan... how do we cancel the old one?

Hello,We were on the original plan that cost $14.99 and when it went to $10 we figured the account would just change automatically. Well, it looks like it didn't and so the question is how do we canel the old $14.99 and keep the $10.00 account. I kno...

  • Newbie
  • Hello, We were on the original plan that cost $14.99 and when it went to $10 we figured the account would just change automatically.  Well, it looks like it didn't and so the question is how do...
  • Algee
  • Roadie
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Reset Account

Hi Guys, Is there a way we can have our accounts completley reset just like a new account ?want to start everything fresh. Thanks in advance.

  • Newbie
  • Hi Guys,   Is there a way we can have our accounts completley reset just like a new account ? want to start everything fresh.   Thanks in advance.
  • Algee
  • Roadie
  • 255 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 255 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ayuda con Spotify Premium

Hola, Buenas.Yo antes tenia el servicio Premium de Spotify con una tarjeta VISA. Ya no tengo este servicio ya que cerre la tarjeta. Ahora quiero tener el servicio Premium con la Tarjeta Diners Club International, pero soy de Ecuador; en la tarjeta di...

  • Casual Listener
  • Hola, Buenas. Yo antes tenia el servicio Premium de Spotify con una tarjeta VISA. Ya no tengo este servicio ya que cerre la tarjeta.  Ahora quiero tener el servicio Premium con la Tarjeta Dine...
  • Alejandro_C
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes