Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
How can I manage my existing artist page on spotify ?
I disabled Spotify Premium on 27.09.2016 since the promotion ended on 09.29.2016 but I was charged the same € 10 monthly with no receipt! how do I get back the money?
During Christmas I subscribed to premium for 99 cents and this morning I woke up and saw that soptify charged me $10 from an auto payment if I unsubscribe do I keep the premium till the end of the month or do I get my money back?
i want to change my credit card details but when i try this, a circle starts to turn on the screen but nothing happens. i cancelled my family account for re-enter details but problem is same. so i lost my account now
Hi, I accidently asked Spotify to permenantly close my account but I do not want this to be closed. How do I cancel this request?! Thanks
I have recently move to Hong Kong from Australia, and i see the premium subscription is cheaper here, however I cannot change my country as Spotify thinks I am in Australia. This is using Wi-Fi based in HK, and never having used proxy servers etc
I have just got a new phone and can't remember my username or password to log in. I took the 30 days free but still not sure if I am going to keep the service. Is there anyway to find out my information by using bank details or can I ring spotify the...
I want to stop my account on my telephone. Please help me how to do this. I pay every month with my visa €9.99.It is not possible to stop it by Visa. The tell me to stop it by spotify. I cannot get in contact with spotify how to stop it.
I have signed up with Spotify and also tried to try out the 30 day free premium trail but never had the access and it kept showing on my account suscribtion FREE and yesterday on 1/10 got charge monthly fees with sending out a receipt or having acces...
I am trying to redeem a Spotify gift card, but Spotify says my account is Premium and I cannot add the gift card. Is there a workaround so that I can add it, or a change I can make to my account so that it will accept the card as payment?
Hi ! Recently I've noticed that my card is being charged twice a month for Spotify subscriptions. I looked into it and found that there's a sort of double subscription, one through iTunes, and one through Spotify itself. I've contacted Apple in order...
I keep getting charged for this app that don't even use anymore and can't cancel the subscription because I had forgotten the login information. What is my other roptions so I don't have to reorder a whole new card ?
high i am kgupta16 and i deleted a song on accident which i dont remember any of the lyrics too nor the title or artist of it. Ironically this is also my favorite song...please help me...i lost this sont late night oct1 up to mid day eveneing oct2 an...
I have a spotify account but dont have premium but still had to pay 12 dollars while i ve never had premium how can i get in contact with them or get my money back?
Hello I recently started noticing that on the devices available there is an Carls Iphone listed there and it keeps on using my account. I have no idea who it is. I need to remove it permenately. I log in through facebook so removed spotify from my fa...
I already paid for student and was approved. It wasnt applied to my account and its asking me to put in my card info aftet they charged me
Im having troubles cancelling my subscription on Spotify as an individual account so I can move into the Family subscription. I already canceled it on iTunes but on Spotify and the website, it says I'm still subscribed for Premium. How can I manually...
I have a Vodafone plan which gives me spotify premium. It has always work perfectly but recently it has stopped when I started using a new phone. I have tried removing and reinstalling but it still doesn't work. Any suggestions??
Recently I noticed that someone was using my account as it came up with a message "You are listening on iPhoneDELCURAWICHA". I used the contact us form on spotify and I jsut got the following email: "Hi there,Thank you for your message. We’re sorry t...
What is spotifys contact number for new zealand?