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I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
Casual Listener
12384 Views
8 replies
0 likes
Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...
Newbie
60663 Views
80 replies
10 likes
My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...
Visitor
60435 Views
9 replies
2 likes
Estou com um problema pra debitar o valor no meu cartão e não acho a possibilidade de emissão do boleto. Não consigo falar com NINGUÉM do spotify pra tentar resolver. Quero pagar, mas tá impossível.
Estou com um problema pra debitar o valor no meu cartão e não acho a possibilidade de emissão do boleto. Não consigo falar com NINGUÉM do spotify pra tentar resolver. Quero pagar, mas tá impossível.
Roadie
505 Views
1 replies
0 likes
Red: I have a spotify free account that was trial with multiple playlists that I have worked on for two years. Now, I have a premium account with the same email address, with no playlists. How do I link these two accounts, a non-premium former trial ...
Red: I have a spotify free account that was trial with multiple playlists that I have worked on for two years. Now, I have a premium account with the same email address, ...
Newbie
32481 Views
14 replies
2 likes
When I go to my subscription to cancel it, the option isn't even there for me. I am hooked through Starbucks premium, also. I'm trying to move my account to get unconnected w Facebook as well, I made a new account to do that with but I can't really d...
When I go to my subscription to cancel it, the option isn't even there for me. I am hooked through Starbucks premium, also. I'm trying to move my account to get unconnected w Facebook as well, I made...
Casual Listener
462 Views
1 replies
0 likes
I requested a premium account and received a torpedo in the cell saying it was charged the amount of 14.90, however I'm not having access to Spotify premium. Please, I'm waiting for solutions.
I requested a premium account and received a torpedo in the cell saying it was charged the amount of 14.90, however I'm not having access to Spotify premium. Please, I'm waiting for solutions.  ...
Newbie
349 Views
1 replies
0 likes
I just canceled my subscription today on 10/18 my premium was drafted from my bank on 10/17. How can I go about getting a refund from Spotify? I don't want to keep my subscription active for the month of October.
I just canceled my subscription today on 10/18 my premium was drafted from my bank on 10/17. How can I go about getting a refund from Spotify? I don't want to keep my subscription active for the mont...
Spotify Star
412 Views
1 replies
0 likes
I want a refund.. how can I get this to happen?
I want a refund.. how can I get this to happen?
Spotify Star
336 Views
1 replies
0 likes
I have a subscription from my mobile phone service provider, but my Spotify shows the free version.
I have a subscription from my mobile phone service provider, but my Spotify shows the free version.
Spotify Star
315 Views
1 replies
0 likes
I want to switch to the student discount, and I already have a premium account. I know you have to cancel your premium account, then sign up for the student discount. My concern is with my saved music. Will all of my playlists and saved music be dele...
I want to switch to the student discount, and I already have a premium account. I know you have to cancel your premium account, then sign up for the student discount. My concern is with m...
Spotify Star
367 Views
1 replies
0 likes
Upgraded cannot access my account, family subscription does not work between different devices, want my money back, want to CONTACT SOMEONE!!!!!! can anyone help, please
Upgraded cannot access my account, family subscription does not work between different devices, want my money back, want to CONTACT SOMEONE!!!!!! can anyone help, please
Spotify Star
424 Views
1 replies
0 likes
Joined the premium for family, and cant nobody log into the account. How do i go about getting them logged on? Cause its not worth it if im the only one using it.....
Joined the premium for family, and cant nobody log into the account. How do i go about getting them logged on? Cause its not worth it if im the only one using it.....
Spotify Star
562 Views
3 replies
0 likes
my email is not linked with my acount wat i supost to do
my email is not linked with my acount wat i supost to do
Casual Listener
358 Views
1 replies
0 likes
All four of us in the family are travelling together through Europe.My son and I had seperate accounts I now want one family account for all of us.Am having trouble with joining family members into the family account as it says we are not all from th...
All four of us in the family are travelling together through Europe. My son and I had seperate accounts I now want one family account for all of us. Am having trouble with joining family members in...
Not applicable
327 Views
1 replies
0 likes
Forgot my password, and my old registered e-mail (everyday.com) is out of business, so I can't access the emails from Spotify. I can't even log out, or install the Spotify app on my phone. Spotify don't seem to communicate with their customers or pro...
Forgot my password, and my old registered e-mail (everyday.com) is out of business, so I can't access the emails from Spotify. I can't even log out, or install the Spotify app on my phone. ...
Casual Listener
380 Views
1 replies
0 likes
I have a spotify premium account which I used to pay by auto-debit monthly payment. I now pay via my mobile phone contract with KPN. I keep getting messages from spotify saying that they have not recieved my payment. KPN confirms that they are making...
I have a spotify premium account which I used to pay by auto-debit monthly payment. I now pay via my mobile phone contract with KPN. I keep getting messages from spotify saying that the...
Roadie
450 Views
1 replies
0 likes
Hello! I need help with this. I shifted from Premium to Family today, 18 Oct. The subscription was successful. But when I checked my account details, it says that my subscription shall automatically renew on 5 Nov (See attached photo). Isn't the coun...
Hello! I need help with this. I shifted from Premium to Family today, 18 Oct. The subscription was successful. But when I checked my account details, it says that my subscription shall automatically ...
Spotify Star
396 Views
1 replies
0 likes
Can't login my because I am in a foreign country for more than 14 days ??
Can't login my because I am in a foreign country for more than 14 days ??
Spotify Star
354 Views
1 replies
0 likes
I am trying to cancel my subsciption and everytime I follow the steps given its a upgrade premium trial which Im not interested in. I just want my card taken off and unsubscribe
I am trying to cancel my subsciption and everytime I follow the steps given its a upgrade premium trial which Im not interested in. I just want my card taken off and unsubscribe
Spotify Star
365 Views
1 replies
0 likes
Hi, Just now I accidentally purchased the Premium for Family but I want only the regular Premium, I cancelled it but on the payment date will I get charged for the Family Premium or for my normal Premium?
Hi, Just now I accidentally purchased the Premium for Family but I want only the regular Premium, I cancelled it but on the payment date will I get charged for the Family Premium or for my norma...
Spotify Star
867 Views
1 replies
0 likes
I changed my Facebook email adress a long time ago but my Spotify account has still the old proxymail facebook adress that never worked. Can you please change my adress. I need a device password and it works only by mail.
I changed my Facebook email adress a long time ago but my Spotify account has still the old proxymail facebook adress that never worked. Can you please change my adress. I need a device password and ...
Casual Listener
448 Views
1 replies
0 likes
