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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4981 Views
  • 1 replies
  • 9 likes
  • Security
  • 4981 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468221 Views
  • 977 replies
  • 111 likes
  • Account
  • 468221 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206533 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206533 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117873 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117873 Views
  • 72 replies
  • 12 likes

Subscription cancelled but paypal -9.99€

Hello, I have cancelled my subscription "premium" and i have received email which confirm that : "Vous avez annulé votre abonnement Spotify Premium. Il expirera le 2016-09-27." But in my bank, my account debited 9.99€ on 22/09/2016 via Paypal. My spo...

  • Casual Listener
  • Hello,   I have cancelled my subscription "premium" and i have received email which confirm that : "Vous avez annulé votre abonnement Spotify Premium. Il expirera le 2016-09-27."   But ...
  • squallinou
  • Casual Listener
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Changing country does not work. I am travelling, can I upgrade?

I am currently travelling and using a free spotify account. I have used my 14 free days abroad and am now locked out of my account. I tried all the suggested steps to resolve this problem without any luck. When I log into my account to change the cou...

  • Casual Listener
  • I am currently travelling and using a free spotify account. I have used my 14 free days abroad and am now locked out of my account. I tried all the suggested steps to resolve this problem withou...
  • rishcastle
  • Casual Listener
  • 375 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 375 Views
  • 3 replies
  • 0 likes

How can i sub with google play acc.

I want to sub but i dont have a credit card i have a money on my google play account but i cant find where i can upload it to spotify to get premium can u help me

  • Casual Listener
  • I want to sub but i dont have a credit card i have a money on my google play account but i cant find where i can upload it to spotify to get premium can u help me 😕
  • Yusuf_Dalli
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

How to get back my music

I had originally a premium account but due to certain circumstances I hadn't for awhile. I just upgraded it but it didn't register on my iPhone that it had been. Logged out, logged back in and all my music is gone. Really not impressed... Is there an...

  • Newbie
  • I had originally a premium account but due to certain circumstances I hadn't for awhile. I just upgraded it but it didn't register on my iPhone that it had been. Logged out, logged back in and all my...
  • Bearfootrecords
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Help

Okay so I just changed network providers today and got a new phone but when I logged into my account it said I didn't have premium but the payment just came out today can someone help please.

  • Newbie
  • Okay so I just changed network providers today and got a new phone but when I logged into my account it said I didn't have premium but the payment just came out today can someone help please.
  • Bearfootrecords
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Premium

I downloaded the free Spotify off App Store but ended up wanting the premium 1 so I wouldn't get the ads and that. But I can't log into the premium 1. I made an account with the free 1 so shouldn't they jus link up **bleep** same account ? When I try...

  • Newbie
  • I downloaded the free Spotify off App Store but ended up wanting the premium 1 so I wouldn't get the ads and that. But I can't log into the premium 1. I made an account with the free 1 so shouldn't t...
  • Bearfootrecords
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • Premium
  • 198 Views
  • 1 replies
  • 0 likes

Premium was disabled

Hi,My friends and I have a family account yesterday our spotify just stopped being premium. It happened for all at a different time. It says that I should update my payment details, however whenever I try to add a payment method and I tried with thre...

  • Newbie
  • Hi, My friends and I have a family account yesterday our spotify just stopped being premium. It happened for all at a different time. It says that I should update my payment details, however whene...
  • Bearfootrecords
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium
  • 214 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Family with Premium already, keep playlists for all?

I bough Premium for Family, but my wife already has Premium and tons of playlists. She'll kill me if she loses them;)Can she join my Family account and keep her playlists as though nothing changed?

  • Casual Listener
  • I bough Premium for Family, but my wife already has Premium and tons of playlists. She'll kill me if she loses them;) Can she join my Family account and keep her playlists as though nothing changed?
  • mrGorion
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

How do I upgrade premium Spotify account to student premium account?

Hello, I have just recieved my NUS extra card and wish to set up my account with my student discount. I already have premium account however and cannot seem to find a way to upgrade it. The webpage to start my student account seems to assume I don't ...

  • Newbie
  • Hello, I have just recieved my NUS extra card and wish to set up my account with my student discount. I already have premium account however and cannot seem to find a way to upgrade it. The webpage t...
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Premium mistake

Today my premium account has became free account suddenly, I could not understand because I use spotify with Vodafone. It did not last one month yet.

  • Casual Listener
  • Today my premium account has became free account suddenly, I could not understand because I use spotify with Vodafone. It did not last one month yet.
  • Tornavidasiz
  • Casual Listener
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Can't change the country

Hi. I created my account in Spain but now I'm living in The Philippines. I tried to change the account country using Philippine bank details as they request but in the last step I get the message "You're in a non Spotify country", which doesn't seems...

  • Casual Listener
  • Hi. I created my account in Spain but now I'm living in The Philippines. I tried to change the account country using Philippine bank details as they request but in the last step I get the messag...
  • jlschulvi
  • Casual Listener
  • 560 Views
  • 4 replies
  • 0 likes
  • 560 Views
  • 4 replies
  • 0 likes

Superuser Contribution Charging Me for a Subscription I Do Not Have

Hello everyone, I signed up for Premium and getting monthly charges for $14.99, which is fine. But I am still receiving a reoccuring charge for $9.99 for regular spotify. This stems from when I enrolled for the 30-day trial. I remember I canceled the...

  • Newbie
  • Hello everyone,    I signed up for Premium and getting monthly charges for $14.99, which is fine.  But I am still receiving a reoccuring charge for $9.99 for regular spotify.  T...
  • Alejandar
  • Spotify
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly Refunded

I got refunded randomly for my spotify yearly subscription... Can't access my account anymore (log in using facebook normally but it doesn't allow that anymore) and I think Ive lost all my music. Any solutions?

  • Newbie
  • I got refunded randomly for my spotify yearly subscription... Can't access my account anymore (log in using facebook normally but it doesn't allow that anymore) and I think Ive lost all my music. Any...
  • Alejandar
  • Spotify
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted (?) account and it keeps charging me

I haven't been able to pay my premium, so Spotify reset the email of my last account into a new account. I didn't think much of it and just made a new account. However, I've realized that despite that, it took 10 dollars from my account just now. I'm...

  • Visitor
  • I haven't been able to pay my premium, so Spotify reset the email of my last account into a new account. I didn't think much of it and just made a new account. However, I've realized that despite tha...
  • Alejandar
  • Spotify
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancel account I have never subscribed to nor have access to

I am and have been receiving charges to Spotify. I never agreed to this and do not have full access to the services. Cannot contact anyone or access account. I want my money back!!!

  • Newbie
  • I am and have been receiving charges to Spotify. I never agreed to this and do not have full access to the services. Cannot contact anyone or access account. I want my money back!!!
  • Alejandar
  • Spotify
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Access Account

I have an old spotify account created through facebook (also linked to my @gmail) years ago that can no longer be accessed, since I created a new premium account through my ISP, they also created it through facebook.I have since changed ISP (no longe...

  • Newbie
  • I have an old spotify account created through facebook (also linked to my @gmail) years ago that can no longer be accessed, since I created a new premium account through my ISP, they also created it ...
  • Alejandar
  • Spotify
  • 258 Views
  • 2 replies
  • 0 likes
  • Account
  • 258 Views
  • 2 replies
  • 0 likes

Superuser Contribution payment

i tried the free trial and ended it a day before it ended.. i dont have the money to be charged 10.99 a month. If its a free trial why did i get charged if i ended it early? i no longer want to have premium.. im unsure if i will still get charged aga...

  • Newbie
  • i tried the free trial and ended it a day before it ended.. i dont have the money to be charged 10.99 a month. If its a free trial why did i get charged if i ended it early? i no longer want to have ...
  • Alejandar
  • Spotify
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
  • 0 likes

Superuser Contribution Subscription fee

Hey Spotify, may I know why I was charged $10.18 (SGD) instead of $9.90 this month?

  • Newbie
  • Hey Spotify, may I know why I was charged $10.18 (SGD) instead of $9.90 this month? 
  • Alejandar
  • Spotify
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems Cancelling Premium

Hey guys. I cancelled a Premium Plan Promo for the last three months. Now, every time I log in to my Spotify Mobile session, there's a red banner saying that my payment hasn't been received. Any recommendations?

  • Newbie
  • Hey guys. I cancelled a Premium Plan Promo for the last three months. Now, every time I log in to my Spotify Mobile session, there's a red banner saying that my payment hasn't been received. Any...
  • Alejandar
  • Spotify
  • 216 Views
  • 2 replies
  • 0 likes
  • 216 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify

Hej jeg forstår ikke hvorfor jeg ikke har Spotify premium når jeg har købt det? Hvad kam grunden være?

  • Newbie
  • Hej jeg forstår ikke hvorfor jeg ikke har Spotify premium når jeg har købt det? Hvad kam grunden være?
  • Alejandar
  • Spotify
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes