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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
77020 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95255 Views
9 replies
2 likes
All of a sudden my music volume goes up and down while playing tracks, whether they're downloaded or streaming. It doesn't do it with Pandora or anything in music library. I'm on a Galaxy s6 and this just started happening in the last couple days. An...
All of a sudden my music volume goes up and down while playing tracks, whether they're downloaded or streaming. It doesn't do it with Pandora or anything in music library. I'm on a Galaxy s6 and this...
Newbie
632 Views
3 replies
0 likes
When i try to start premium for my account this section doesn't loads. I don't have any connection problem. But it happens on my phone and computer.
When i try to start premium for my account this section doesn't loads. I don't have any connection problem. But it happens on my phone and computer.
Spotify Star
1132 Views
11 replies
0 likes
Hola, el día de ayer se me venció los tres meses gratis de 0,99€, Spotify me ha cobrado 9,99€. Como haría yo para que Spotify me hiciera la devolución del dinero ya que me quiero retirar y necesito el dinero que me han cobrado. Muchas gracias
Hola, el día de ayer se me venció los tres meses gratis de 0,99€, Spotify me ha cobrado 9,99€. Como haría yo para que Spotify me hiciera la devolución del dinero ya que me quiero retirar y necesito e...
Newbie
554 Views
4 replies
0 likes
I just joined Spotify for free for the first time today and I like the idea of getting Premium, but I don't like the idea of paying monthly, especially because I don't have a credit card, and I don't always have extra money every month for this kind ...
I just joined Spotify for free for the first time today and I like the idea of getting Premium, but I don't like the idea of paying monthly, especially because I don't have a credit card, and I don't...
Spotify Star
401 Views
1 replies
0 likes
I want to move to my personal account completely because i used this one for work reasons and im going to close it, but i dont want to start saving albums and artists again in my new account because i have so many (nearly 10000 songs saved). Is there...
I want to move to my personal account completely because i used this one for work reasons and im going to close it, but i dont want to start saving albums and artists again in my new account bec...
Spotify Star
296 Views
1 replies
0 likes
I was charged $10.66 on my credit card after I have already cancelled my subscription. I would like a refund
I was charged $10.66 on my credit card after I have already cancelled my subscription. I would like a refund
Spotify Star
228 Views
1 replies
0 likes
Hi there,Thanks for getting in touch. We're sorry to hear that you're having issues resetting your password for a while now. No worries, we're here to help.We can change the email address associated to your account XXXXXXXX if you're not receiving th...
Hi there, Thanks for getting in touch. We're sorry to hear that you're having issues resetting your password for a while now. No worries, we're here to help. We can change the email address ass...
Spotify Star
282 Views
1 replies
0 likes
Spotify Star
338 Views
1 replies
0 likes
Casual Listener
488 Views
1 replies
0 likes
I had no choice but to go back to free as I cannot open the app. Now I am trying to update payments for 3 days straight and the error on the pic just shows up
I had no choice but to go back to free as I cannot open the app. Now I am trying to update payments for 3 days straight and the error on the pic just shows up 😩
Casual Listener
699 Views
5 replies
0 likes
I recently got a new Spotify account using my email only. When I entered my credentials into my phone app, everything worked fine. Howerver, when I entered my credentials into my PC application, I recieved an error stating that I needed to log into t...
I recently got a new Spotify account using my email only. When I entered my credentials into my phone app, everything worked fine. Howerver, when I entered my credentials into my PC application, I re...
Casual Listener
344 Views
2 replies
0 likes
Hey, I have been trying to get a premium account using my paypal but everytime I log in through my paypal it redirects me to the page asking me for my preferred payment method and that's as far as I get.
Hey, I have been trying to get a premium account using my paypal but everytime I log in through my paypal it redirects me to the page asking me for my preferred payment method and that's as far as I ...
Spotify Legend
229 Views
1 replies
0 likes
Hi so my father and I just set up a new spotify family membership and we are trying to register my fathers spotify account with my family membership slot. I have sent a confirmation email to my fathers email account however that did not show up in hi...
Hi so my father and I just set up a new spotify family membership and we are trying to register my fathers spotify account with my family membership slot. I have sent a confirmation email to my fathe...
Spotify Legend
2875 Views
1 replies
1 likes
Hi due to my facebook account being temporarily blocked i cannot acces that account which i pay for each month how can i deactivate that account if i cant log in to do so pleeeeease help.
Hi due to my facebook account being temporarily blocked i cannot acces that account which i pay for each month how can i deactivate that account if i cant log in to do so pleeeeease help.
Casual Listener
566 Views
2 replies
0 likes
Help! I made a account in Dec/Jan (i.e. 9 months ago) and i never logged in or used Spotify after that. I don't remember the email address i used. After trying help guides on the spotify website i still can't find out. The "reset password" page says ...
Help! I made a account in Dec/Jan (i.e. 9 months ago) and i never logged in or used Spotify after that. I don't remember the email address i used. After trying help guides on the spotify web...
Spotify Legend
2004 Views
1 replies
0 likes
Here's an idea, If I pay for a full months subscription, my premium service should not be discontinued until my billing cycle is up; and I cannot find anywhere to cancel the automatic renewal option. This is, to put it mildly: Total **bleep**ing Bull...
Here's an idea, If I pay for a full months subscription, my premium service should not be discontinued until my billing cycle is up; and I cannot find anywhere to cancel the automatic renewal option....
Spotify Legend
256 Views
1 replies
0 likes
I have had a premium account for several years now through my Facebook (email: zachary.harvat@gmail.com), and have even recently been billed for it (on 9.2.16), but today suddenly it has reverted to a free account and I have lost all of my saved musi...
I have had a premium account for several years now through my Facebook (email: zachary.harvat@gmail.com), and have even recently been billed for it (on 9.2.16), but today suddenly it has reverted to ...
Spotify Legend
287 Views
1 replies
0 likes
Trying to get into Spotify account made by girlfriend who forgot the password and account she linked the Spotify too. My pay card is linked to that account and I'd really like to get back into it.
Trying to get into Spotify account made by girlfriend who forgot the password and account she linked the Spotify too. My pay card is linked to that account and I'd really like to get back into it.
Spotify Legend
306 Views
1 replies
0 likes
I have Spotify Premium. The email notifications for new albums, playlist updates, radio, etc is set to ON but I have never got any notifications whatsoever. (My push notifications are set to OFF). Nothing in my spam or junk mail either. Any suggestio...
I have Spotify Premium. The email notifications for new albums, playlist updates, radio, etc is set to ON but I have never got any notifications whatsoever. (My push notifications are set to OFF). No...
Spotify Legend
225 Views
1 replies
0 likes
Hi I was a spotify family user than somehow my payment failed afterwards I upgraded my debit card info. but now my acc. is normal premium acc. need my family settings back. What should I do?
Hi I was a spotify family user than somehow my payment failed afterwards I upgraded my debit card info. but now my acc. is normal premium acc. need my family settings back. What should...
Spotify Legend
213 Views
1 replies
0 likes
