Superuser Contribution Not premium anymore!?!?!

I would like to be explained why I have been getting charged twice a month through psn and you guys on the same account and apparently I am not premium as of this morning. I know I have two accounts and I cant get a hold of any of you guys to fix it....

• user-removed
• Visitor
• I would like to be explained why I have been getting charged twice a month through psn and you guys on the same account and apparently I am not premium as of this morning. I know I have two accounts ...
• 2016-09-13 12:01:10 AM
• 2016-09-15 1:32:54 AM
• user-removed
• Not applicable
• 221 Views
• 2 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution I think I am being charged twice for the service

I am being charged from my bank as well as through my paypal. Please help

• Ambell67
• Newbie
• I am being charged from my bank as well as through my paypal. Please help
• 2016-09-13 12:48:32 AM
• 2016-09-15 1:28:20 AM
• Alejandro_C
• Spotify Legend
• 165 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Chilean Playlist

I live in Lima Peru and everytime I use Spotify, just show me the Playlist of Chilean songs, I'm tired of it, I would prefer a some Peruvian Playlist or other country such as Argentina

• HugoCH
• Newbie
• I live in Lima Peru and everytime I use Spotify, just show me the Playlist of Chilean songs, I'm tired of it, I would prefer a some Peruvian Playlist or other country such as Argentina
• 2016-09-13 11:51:40 PM
• 2016-09-15 1:16:46 AM
• Alejandro_C
• Spotify Legend
• 224 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium

Superuser Contribution Finding Premium owner account

• fitnaholics
• Casual Listener
• 2016-09-06 12:33:41 AM
• 2016-09-15 1:07:05 AM
• fitnaholics
• Casual Listener
• 289 Views
• 2 replies
• 0 likes
• Account

Superuser Contribution Dual-Enrollment/University Internship Student Discount

I am a high-school student with a premium Spotify account. My high-school is located on a university campus, I have a university student ID, and I have a university email. I, however, do not take college classes. I would like to sign up for the stude...

• niggatello
• Casual Listener
• I am a high-school student with a premium Spotify account. My high-school is located on a university campus, I have a university student ID, and I have a university email. I, however, do not take col...
• 2016-09-13 7:34:32 PM
• 2016-09-14 12:36:11 AM
• Alejandro_C
• Spotify Legend
• 419 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution Need Help! My spotify account was related to my past work facebook (they deleted the account)!!

My spotify account is related to my work facebook page. I changed jobs and the company deleted my email now I can't access my spotify. How do I change the login details?? How can I cancel my account?? Urgent!!! Thank you!!

• jonastaragan
• Newbie
• My spotify account is related to my work facebook page. I changed jobs and the company deleted my email now I can't access my spotify.   How do I change the login details?? How can I cancel my...
• 2016-09-13 7:04:52 PM
• 2016-09-14 12:33:14 AM
• Alejandro_C
• Spotify Legend
• 199 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify telling me I don't have Premium, on new laptop

Hi - I just logged into Spotify on a new machine and it's telling me I don't have Premium, but I do! Any thoughts? Toby

• tobystevens75
• Casual Listener
• Hi - I just logged into Spotify on a new machine and it's telling me I don't have Premium, but I do!    Any thoughts?   Toby
• 2016-09-13 7:02:48 PM
• 2016-09-14 12:32:05 AM
• Alejandro_C
• Spotify Legend
• 233 Views
• 1 replies
• 0 likes

Superuser Contribution Added daughter to family plan, she can't save music now

I converted my account to a premium family plan. I invited my daughter to the plan, and after some initial confusion with login, was able to get her set up. However, she does not see her old playlists, and is not able to save music (gets an error mes...

• mpmiller6
• Newbie
• I converted my account to a premium family plan. I invited my daughter to the plan, and after some initial confusion with login, was able to get her set up. However, she does not see her old playlist...
• 2016-09-13 6:49:48 PM
• 2016-09-14 12:18:47 AM
• Alejandro_C
• Spotify Legend
• 219 Views
• 1 replies
• 0 likes

Family account cluster..

Here is the problem. My son signed up originaly using my email address. We just upgraded ot to the Family plan and when we sent out the invites we sent it to my wifes email and my email. No instructions were given, just to send the invite. When my wi...

• puttswellsmart
• Newbie
• Here is the problem. My son signed up originaly using my email address. We just upgraded ot to the Family plan and when we sent out the invites we sent it to my wifes email and my email. No instructi...
• 2016-08-14 9:30:05 AM
• 2016-09-14 11:28:21 PM
• Huntokee
• Newbie
• 190 Views
• 2 replies
• 0 likes

Superuser Contribution Spotify Family Abroad

Hi I use Spotify Family and wanted to add a new family member.But we are at the moment on holiday in France (we originally live in Germany).The new family member opened a new Spotify account to accept the invitation.Now we got a message that a login ...

• Marc38
• Newbie
• Hi I use Spotify Family and wanted to add a new family member. But we are at the moment on holiday in France (we originally live in Germany). The new family member opened a new Spotify account to a...
• 2016-09-09 1:47:42 PM
• 2016-09-14 11:20:14 PM
• Anyk17
• Spotify Star
• 271 Views
• 1 replies
• 0 likes

Superuser Contribution Locked out of Spotify on all platforms

Hi, I'm not sure why, but I have been locked out of my Spotify Premium account on all platforms. Every time I try and log in, the message 'The username or password is incorrect. (Error Code: 3)' comes up. I've tried to reset my password to rectify th...

• lxnguinifoot
• Newbie
• Hi,   I'm not sure why, but I have been locked out of my Spotify Premium account on all platforms. Every time I try and log in, the message 'The username or password is incorrect. (Error Code:...
• 2016-09-09 12:21:09 PM
• 2016-09-14 11:06:39 PM
• Anyk17
• Spotify Star
• 193 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium

Superuser Contribution Won't let me log in

I have been having this problem for a while now. I feel like it is important to know that this problem has been occuring accross all platforms, on my PC, Mac and iPhone. I also have Spotify Premium on the account. The problem I have is that I can't u...

• orcrypt65899
• Newbie
• I have been having this problem for a while now. I feel like it is important to know that this problem has been occuring accross all platforms, on my PC, Mac and iPhone. I also have Spotify Premium o...
• 2016-09-09 11:01:08 AM
• 2016-09-14 11:04:44 PM
• Anyk17
• Spotify Star
• 183 Views
• 1 replies
• 0 likes
• Account
  Login

Superuser Contribution Charged Conversion Fee

I am on a Singapore Spotify premium account and I am paying it with a Singapore credit card. Why am I being charged a conversion fee?

• pritimas
• Newbie
• I am on a Singapore Spotify premium account and I am paying it with a Singapore credit card. Why am I being charged a conversion fee? 
• 2016-09-09 7:07:49 AM
• 2016-09-14 11:02:46 PM
• Anyk17
• Spotify Star
• 701 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution The profile that comes up when I type in my name isn't mine?

Until about two days ago I had been using Spotify to make playlists for my radio show. Then my family got the family premium plan, which has been awesome so far, except that now that I have my own profile, I want my radio listeners to be able to find...

• SmallishG1raffe
• Casual Listener
• Until about two days ago I had been using Spotify to make playlists for my radio show. Then my family got the family premium plan, which has been awesome so far, except that now that I have my o...
• 2016-09-09 6:30:12 AM
• 2016-09-14 10:59:33 PM
• Anyk17
• Spotify Star
• 265 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium

Unlink Facebook account

Hey guys, I've been using Spotify for quite a while now, and I love it, so I've subscribed for premium. Now here is my problem, at the time I didn't realise I linked Spotify through Facebook. I don't want that anymore. Is there a way to disconnect an...

• Ella91
• Newbie
• Hey guys,  I've been using Spotify for quite a while now, and I love it, so I've subscribed for premium. Now here is my problem, at the time I didn't realise I linked Spotify through Facebook. ...
• 2016-09-14 9:48:12 PM
• 2016-09-14 10:39:24 PM
• Maxim
• Spotify Star
• 176 Views
• 1 replies
• 0 likes

End subscription

Hi does any1 kno how I get in touch with Spotify to end my subscription??

• LaviniaKidwell
• Newbie
• Hi does any1 kno how I get in touch with Spotify to end my subscription??
• 2016-09-14 10:11:10 PM
• 2016-09-14 10:38:35 PM
• Maxim
• Spotify Star
• 150 Views
• 1 replies
• 0 likes

HOW TO STOP SUBSCRIPTIONS

I have just started the payment method of Spotify and i habe realised i don't want to lose 10 pounds but i already have. I havent used Spotify yet. But i want to go back to the free music and i want the money back. How do i stop this???

• emilyplaxton
• Newbie
• I have just started the payment method of Spotify and i habe realised i don't want to lose 10 pounds but i already have. I havent used Spotify yet. But i want to go back to the free music and i want ...
• 2016-09-14 10:16:29 PM
• 2016-09-14 10:37:37 PM
• Maxim
• Spotify Star
• 150 Views
• 1 replies
• 0 likes

Superuser Contribution Premium for Family?

Hi, I subscribed to Premium for Family as a member -not the administrator- but it doesn´t allow me to activate it as it says that I am member in another plan.I have subscribed to Spotify Premium again, to try to reset my account but it didn´t work an...

• lmas13
• Casual Listener
• Hi,   I subscribed to Premium for Family as a member -not the administrator- but it doesn´t allow me to activate it as it says that I am member in another plan. I have subscribed to Spot...
• 2016-09-12 10:17:37 AM
• 2016-09-14 10:27:29 PM
• Alejandro_C
• Spotify Legend
• 216 Views
• 3 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

Superuser Contribution Changing country with a gift card

Help! Ive moved to australia from new zealand, my spotify premium has run out so i purchased a $36 gift card to update it, but it wont let me pay using it because my details have the country set as nz. I went to go change them and it says I have to u...

• mastermichaelhu
• Newbie
• Help! Ive moved to australia from new zealand, my spotify premium has run out so i purchased a $36 gift card to update it, but it wont let me pay using it because my details have the country set as n...
• 2016-09-09 4:29:18 AM
• 2016-09-14 10:18:14 PM
• Anyk17
• Spotify Star
• 186 Views
• 1 replies
• 0 likes

Superuser Contribution Lost and replaced my device and no longer have premium

I purchased a new phone but am unable to access my premium features?

• Changeforaten
• Newbie
• I purchased a new phone but am unable to access my premium features?
• 2016-09-09 4:17:40 AM
• 2016-09-14 10:15:20 PM
• Anyk17
• Spotify Star
• 141 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium