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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554953 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131282 Views
74 replies
12 likes
I have emailed sheerID about signing up for spotify student since I'm enrolled into two colleges and I entered my name and home email and have gotten no response. I'm confused on the process of how to sign up and what document the website needs.
I have emailed sheerID about signing up for spotify student since I'm enrolled into two colleges and I entered my name and home email and have gotten no response. I'm confused on the p...
Spotify Star
319 Views
1 replies
0 likes
I'm a high school student and thought I could get student and then I realized it's for college students, so I got premium but I got charged for both?
I'm a high school student and thought I could get student and then I realized it's for college students, so I got premium but I got charged for both?
Spotify Star
176 Views
1 replies
0 likes
So one of my friends mentioned that I had no public playlists which I found weird because I'd made them public... I had another friend check and it turns out I have two accounts. I know that this happened with a facebook change or something like, but...
So one of my friends mentioned that I had no public playlists which I found weird because I'd made them public... I had another friend check and it turns out I have two accounts. I know that this hap...
Spotify Star
180 Views
1 replies
0 likes
Hi,Sportify was charging me every month after I unsubscribed. I never check this card, as I never use it. I checked it and as I saw they were charging me I went to unsubsribe again (??)... how do I get a refund for all the months I didnt use spotify ...
Hi, Sportify was charging me every month after I unsubscribed. I never check this card, as I never use it. I checked it and as I saw they were charging me I went to unsubsribe again (??)... how do I...
Spotify Star
179 Views
1 replies
0 likes
I don't check my email regularly so I wasn't aware that I needed to renew my student discount so it charged me full price. I am still a student and I would like my money back and put back on my student discount
I don't check my email regularly so I wasn't aware that I needed to renew my student discount so it charged me full price. I am still a student and I would like my money back and put back on my stude...
Spotify Star
352 Views
1 replies
0 likes
I have been using Spotify for over 2 years and I was wondering if I had to start a new account in order to get the discount or if there was a way to link it to my university email account so that way I can keep all of my playlists together.
I have been using Spotify for over 2 years and I was wondering if I had to start a new account in order to get the discount or if there was a way to link it to my university email account so that way...
Spotify Star
201 Views
1 replies
0 likes
We have two young kids whom have been with us on Spotify for the last 5+ years. Problem is that they are only 7 & 9, but we would like them to have their own accts. We have been paying for the family plan since you've offered it, alas we cannot figur...
We have two young kids whom have been with us on Spotify for the last 5+ years. Problem is that they are only 7 & 9, but we would like them to have their own accts. We have been paying for...
Spotify Star
1570 Views
1 replies
0 likes
Solved i was using my email for singing in and I was supposed to use my username臘
Solved i was using my email for singing in and I was supposed to use my username🤦♂️
Newbie
215 Views
1 replies
0 likes
Hey all,I have had a student discount for a year now and I got the message about renewing it. I renewed it right when I got the email, but still got charged for a full-priced premuium account. I just renewed it again but is there a way I can get a re...
Hey all, I have had a student discount for a year now and I got the message about renewing it. I renewed it right when I got the email, but still got charged for a full-priced premuium account. I ju...
Newbie
167 Views
1 replies
0 likes
Is there any way me and my dad can share an account but have different music on each device so I don't see his music and he doesn't see mine
Is there any way me and my dad can share an account but have different music on each device so I don't see his music and he doesn't see mine
Community Legend
300 Views
1 replies
0 likes
Hello!My question is: I already have 2 albums on Spotify, and I'm not sure who is managing my account (not my personal account, artist account). So I would like to know if there is a mail which I can send my case to? The thing I want is that I can be...
Hello! My question is: I already have 2 albums on Spotify, and I'm not sure who is managing my account (not my personal account, artist account). So I would like to know if there is a m...
Community Legend
289 Views
1 replies
0 likes
Hi, since yesterday i'm unable to login to the spotify webplayer and also the spotify mobile app. It sais that the password and username are incorrect, but i'm logging in with my facebook account.I already tried to type my facebook login data into th...
Hi, since yesterday i'm unable to login to the spotify webplayer and also the spotify mobile app. It sais that the password and username are incorrect, but i'm logging in with my facebook ac...
Newbie
505 Views
4 replies
0 likes
So, I got this problem, I Have spotify premiun and most memberso of my family where using it adding their musicale preferences and so, now because of that I can´t use the explore tool because I always get to hear music from other people, music that i...
So, I got this problem, I Have spotify premiun and most memberso of my family where using it adding their musicale preferences and so, now because of that I can´t use the explore tool because I alway...
Community Legend
327 Views
1 replies
0 likes
Hello! My sister, who lives in Germany has the family plan and she invited me to join. Earlier I had used Spotify through my facebook but since I live in Estonia, I couldn't join her that way. She then needed to make a new account for me. I logged in...
Hello! My sister, who lives in Germany has the family plan and she invited me to join. Earlier I had used Spotify through my facebook but since I live in Estonia, I couldn't join her that wa...
Community Legend
155 Views
1 replies
0 likes
My bank account was lacking money to pay for next months spotify membership, and a message kept popping up. I didn't know how to cancel my membership at the time and when I deposited money at the bank my spotify account automatically payed for member...
My bank account was lacking money to pay for next months spotify membership, and a message kept popping up. I didn't know how to cancel my membership at the time and when I deposited money at the ban...
Casual Listener
217 Views
2 replies
0 likes
Hello, I have a doubt about the family package, I live on Blumenau, Brazil, and my sister live on Jaraguá do Sul, another place on Brazil.The question is, we can use the family package, even living on two diferent places (on the same country and same...
Hello, I have a doubt about the family package, I live on Blumenau, Brazil, and my sister live on Jaraguá do Sul, another place on Brazil. The question is, we can use the family package, even living...
Spotify Star
311 Views
3 replies
0 likes
Hi all,It won't let me upgrade to premium on my phone or iPad. Under 'Subscription' it says 'Free' but there is not way of changing it. I've tried clicking on the adds and accessing premium features so it will prompt me to upgrade but it hasn't.I did...
Hi all, It won't let me upgrade to premium on my phone or iPad. Under 'Subscription' it says 'Free' but there is not way of changing it. I've tried clicking on the adds and accessing premium featu...
Spotify Star
19272 Views
1 replies
0 likes
I did not create my account using Facebook and at no stage have I made a deliberate, conscious decision to opearate my Spotify account via Facebook (although it's possible that I have chosen an option for sharing my Spotify activity through Facebook ...
I did not create my account using Facebook and at no stage have I made a deliberate, conscious decision to opearate my Spotify account via Facebook (although it's possible that I have chosen an optio...
Newbie
417 Views
2 replies
1 likes
I am currently abroad but have just upgraded my account from free to premium. I am still unable to access Spotify through the app. I have tried changing the country I am in but that has not worked. I have also uninsulated and reinstalled the app. But...
I am currently abroad but have just upgraded my account from free to premium. I am still unable to access Spotify through the app. I have tried changing the country I am in but that has not worked. I...
Roadie
721 Views
8 replies
0 likes
I would like to know how to pay for Spotify premium with iTunes gift cards. I have been paying that way for a year now and I looked every where on how to solve it and it's not working any more.Please tell me soon!
I would like to know how to pay for Spotify premium with iTunes gift cards. I have been paying that way for a year now and I looked every where on how to solve it and it's not working any more. Plea...
Roadie
168 Views
1 replies
0 likes
