Accounts

Not able to reset password

I'm trying to reset my password but I am not receiving the email (not in my Junk foleder) when I enter my user ID. I'm guessing I had a keystroke error when I first signed up. How can this be verified?

Cant remember my other account !

I have my Apple ID my Order ID and my Document No. But i still cant find my other accounts because whenever i put sign in on Facebook it goes on my regular account and not on my premium one that im paying for. How can i retrieve my paying accoun? ple...

Can't log in and not getting emails

I can't log into my account as it is linked to a email that is deactivated so I need toChange my email but I can't log in

Unable to log in

I went into the app on my android tablet to discover I had been logged out. I've tried logging back in and it keeps saying that either my username or password are incorrect. I've tried to reset my password and while it worked and logged me in on the ...

My account

I can't access my account

Premium offer not three months?

Hi, I paid for the three months of premium for .99 cents on the the 18/6/16 but they are asking me to pay the full value on the 18/8/16. this is only two months. anyone know why? also, why are there no contact emails for spotify other than this commu...

Help! Everything is gone

I used spotify this morning on my phone and everything was fine. Then after work i tried to use it (again on my phone) and found that i was logged out, so i logged in with my usual mail (the one that also is connected to the payment of spotify premiu...

Unsubscribe

Hey, I bought 3 months premium for 0.99€. this offer renews at the end and costs 9.99€, which i dont want. "Your subscription will automatically renew on 9/28/16and you'll be charged 9,99 €" BUT: If I click unsubscribe now will I still have my 3 mont...

Can't log in

Hello, I have a problem!I have a spotify account that is premium but it is on a device that recently broke. Due to not being able to access the broken device, I can't get my username or password (which I obviously cant remember). Is there a way to ca...

Registering for Premium

I want to register for Spotify Premium. Spotify offered premium for 99 Cents for the first three months only if registering before the 30th of June.Is it possible to ask for such an offer today as well?

can't log in facebook username and passowrd are wrong

hi i sinds a few day's i am automaticly logged off, but now i try to log on whit my facebook acc. and what i always did but now i keep getting the message that my username and/or password are wrong thats on the app.on the desktop site i can log in an...

Not getting Premium....

I've been subscribed to Premium to awhile now, not too sure when, but I'd say over a year. However, since the recent update, my account is no longer a premium account. The last payment to come out of my account was the 30th June. I've tried reinstall...

Changing to Spotify username so as to use it instead of Facebook

How do I change to a Spotify username? I signed up using Facebook, but I want to be able to sign in using just a Spotify username. How do i switch/create a Spotify username

Just joined and going to be charged in 2 weeks

I have just signed up for Premium Family as a new user this evening 14/7/2016 and my subscription says it will renew automatically on 2/08/2016 and I'll be charged $17.99. That equates to 2 payments per month at this rate!!Which I notice is a common ...

Problem updating my payment info

So I need to update my payment info so I don't loose my premium but when I try to go to edit them i always get an error page. I have tried diffrent browsers and no luck. The problem is not my card it's a problem with the spotify page.

Forgotten premium account

I created a Premium account and Spotify signed me out for some reason. I cannot cancel or access my Spotify account as I have forgotten my username, password, email address and email password, and I must have mistyped the recovery email as it has one...

how to enroll children under 18 years with family account?

Help help help **** cant join spotify premium family ******* help help help

The owner of premium family deleted and added me for several times. The last timd i wsntex to join by both link and email i couldntI all face :oops! Something went wrongPlz i need spotify premium ;(

Superuser Contribution Playlist perdidas y nombre de usuario cambiado

Buenos días, hoy no podía acceder a mi cuenta, cambié la contraseña y al acceder resulta que han cambiado mi nombre de usuario y se han borrado todas mis playlists. ¿como puedo recuperar los datos?