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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84965 Views

9 replies

2 likes

Account
Login
  • 84965 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662244 Views

13 replies

4 likes

Account
  • 662244 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

744421 Views

18 replies

29 likes

  • 744421 Views
  • 18 replies
  • 29 likes

Why is my app paused after I was charged on my account?

My account was paused because I got a new card. Updated info and was charge for this month.... Still won't let me play music. I'm annoyed

Newbie

My account was paused because I got a new card. Updated info and was charge for this month.... Still won't let me play music. I'm annoyed

osornios

Spotify Star

209 Views

1 replies

0 likes

Account
Subscription
  • 209 Views
  • 1 replies
  • 0 likes

plan familiar

saludos tengo un problema con el pago del plan familiar.. al momento de efectuar el pago sale este mensaje,,, Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo ...

Newbie

saludos tengo un problema con el pago del plan familiar.. al momento de efectuar el pago sale este mensaje,,,    Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. ...

osornios

Spotify Star

302 Views

1 replies

0 likes

Premium
Subscription
  • 302 Views
  • 1 replies
  • 0 likes

Payed but not getting premium

why is my account still free but I payed and it successfully pulled the money from my account

Casual Listener

why is my account still free but I payed and it successfully pulled the money from my account

osornios

Spotify Star

389 Views

4 replies

0 likes

Account
Subscription
  • 389 Views
  • 4 replies
  • 0 likes

Reset my password many times still incorrect? Please help!

I forgot my password one time and ever since I try to reset it,It continuously tells me incorrect password or username but I get the emails to my account and try to reset it many many times and without fail every time it tells me it's incorrect passw...

Newbie

I forgot my password one time and ever since I try to reset it,It continuously tells me incorrect password or username but I get the emails to my account and try to reset it many many times and witho...

osornios

Spotify Star

477 Views

1 replies

0 likes

Account
Login
  • 477 Views
  • 1 replies
  • 0 likes

Solved!! Premium to wrong account

I've gotten premium on the wrong account -and I wanted to switch the subscription. I've already emailed Spotify twice & even tweeted but have gotten no response.Help?

Newbie

I've gotten premium on the wrong account -and I wanted to switch the subscription. I've already emailed Spotify twice & even tweeted but have gotten no response. Help?

osornios

Spotify Star

351 Views

1 replies

0 likes

Account
Premium
Subscription
  • 351 Views
  • 1 replies
  • 0 likes

account issue

i changed my password and now i cant get logged in on any other device

Newbie

i changed my password and now i cant get logged in on any other device

178 Views

0 replies

0 likes

Account
Login
  • 178 Views
  • 0 replies
  • 0 likes

Duplicate account

Dear spotify people,i created a spotify account long ago to try it out and decide if i should buy premium.Then i created a new fresh account and went premium but apparently i connected my facebook account to old one . But it seems im also connected t...

Newbie

Dear spotify people, i created a spotify account long ago to try it out and decide if i should buy premium.Then i created a new fresh account and went premium but apparently i connected my facebook ...

beez-kneez

Newbie

287 Views

1 replies

0 likes

Account
  • 287 Views
  • 1 replies
  • 0 likes

Hacker Changed Language

My account was recently taken over by some German guy who basically deleted everything on it, though I recovered the playlists. I spent about two weeks looking for the "Discover Weekly" Playlist until I realized it was there the entire time, only it ...

Newbie

My account was recently taken over by some German guy who basically deleted everything on it, though I recovered the playlists.   I spent about two weeks looking for the "Discover Weekly" Play...

Bittencourt

Spotify Star

369 Views

1 replies

0 likes

Account
Other
Security
  • 369 Views
  • 1 replies
  • 0 likes

Email and Username change, also case number.

I've emailed Spotify via conact forms requesting this change but had no reply (as most people seem too). So I've replied to the non reply email I got when I tried to update my email via the community settings option. Still no relpy. I can see that pe...

Visitor

I've emailed Spotify via conact forms requesting this change but had no reply (as most people seem too). So I've replied to the non reply email I got when I tried to update my email via the community...

LordRollin

Community Legend

241 Views

1 replies

0 likes

Account
  • 241 Views
  • 1 replies
  • 0 likes

I can't upgrade to a premium plan!

So I keep trying to upgrade to a premium plan and it just tells me that I have already subscribed to premium from another source. The thing is, this is a new account that I created seconds before trying to upgrade, so there is no way that I could hav...

Newbie

So I keep trying to upgrade to a premium plan and it just tells me that I have already subscribed to premium from another source. The thing is, this is a new account that I created seconds before try...

Astame

Community Legend

215 Views

1 replies

0 likes

Premium
  • 215 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium on 2 Accounts

Me and my sister use spotify and would like premium on both of our accounts. However, we share the same apple ID account to buy premium on, but different SPOTIFY accounts. Is it possible to have premium on both knowing that you share the same apple I...

Casual Listener

Me and my sister use spotify and would like premium on both of our accounts. However, we share the same apple ID account to buy premium on, but different SPOTIFY accounts. Is it possible to have prem...

Dian

Spotify Legend

47197 Views

7 replies

0 likes

Account
Premium
Subscription
  • 47197 Views
  • 7 replies
  • 0 likes

Charge twice in the same month

Hi, I have been charged twice in the same month. What do I need to do to get a refund? Thanks

Casual Listener

Hi, I have been charged twice in the same month. What do I need to do to get a refund?   Thanks    

LordRollin

Community Legend

518 Views

3 replies

0 likes

Account
  • 518 Views
  • 3 replies
  • 0 likes

Someone else listening to music from my account

Spotify was open on my phone right in front of me when I noticed a song was being played on another device. A song I had never heard before.Looking at the recent playlists, this person had been listening to music on my account for a while, maybe half...

Newbie

Spotify was open on my phone right in front of me when I noticed a song was being played on another device. A song I had never heard before. Looking at the recent playlists, this person had been lis...

LordRollin

Community Legend

4389 Views

2 replies

0 likes

Account
Security
  • 4389 Views
  • 2 replies
  • 0 likes

Paid Premium subscription by mistake

Hi, i just bought a premium month subscription by mistake and i didnt used Spotify. How can i cancel the deal before its charged? I used Paypal. Thanks

Newbie

Hi, i just bought a premium month subscription by mistake and i didnt used Spotify. How can i cancel the deal before its charged? I used Paypal. Thanks

Astame

Community Legend

207 Views

1 replies

0 likes

Account
Premium
Subscription
  • 207 Views
  • 1 replies
  • 0 likes

can't login anymore

i started my one month free trial on may 13, and i ended it on june 13, but however they still debited money from my bank account and i reversed the bill, but now i can't login to my account anymore.because i started spotify family and i paid for tha...

Casual Listener

i started my one month free trial on may 13, and i ended it on june 13, but however they still debited money from my bank account and i reversed the bill, but now i can't login to my account anymore....

LordRollin

Community Legend

217 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 217 Views
  • 1 replies
  • 0 likes

Using iTunes Cards

I usually use iTunes cards to purchase premium , but it's not letting me do it anymore? What do I do? I don't have a credit card that's why I use iTunes cards but it's not working anymore.

Newbie

I usually use iTunes cards to purchase premium , but it's not letting me do it anymore? What do I do? I don't have a credit card that's why I use iTunes cards but it's not working anymore.

Maxim

Spotify Star

283 Views

1 replies

0 likes

Premium
  • 283 Views
  • 1 replies
  • 0 likes

Playlists löschen sich von Selbst

Ich habe Spotify Premium! Ich habe mir diverse Playlists runter geladen. Seit einer Geraumen Zeit löschen sich meine Playlists von selbst. Was soll ich machen. Ich habe Sporify auch schon mal Deinstalliert und wieder Installiert. Hat nichts gebracht.

Newbie

Ich habe Spotify Premium! Ich habe mir diverse Playlists runter geladen. Seit einer Geraumen Zeit löschen sich meine Playlists von selbst. Was soll ich machen. Ich habe Sporify auch schon mal Deinsta...

518 Views

0 replies

0 likes

Premium
  • 518 Views
  • 0 replies
  • 0 likes

Family Premium Plan

Last week I subscribed for a Family Premium Plan, and today I got a mail saying that because they couldn't get the payment they've put my subscription at pause, now me and my family have free accounts again.I wonder why are they trying to charge the ...

Newbie

Last week I subscribed for a Family Premium Plan, and today I got a mail saying that because they couldn't get the payment they've put my subscription at pause, now me and my family have free account...

EthanS1

Community Legend

306 Views

1 replies

0 likes

Account
Premium
Subscription
  • 306 Views
  • 1 replies
  • 0 likes

three "cuts" under one

When I search the band "Cuts" I found one artist with some albums as usual. But when I research about albums, I found three different artist.. For example the album "rrradarrr" is belong to a band named "c.u.t.s." Their web page is https://www.facebo...

Newbie

When I search the band "Cuts" I found one artist with some albums as usual. But when I research about albums, I found three different artist..   For example the album "rrradarrr...

EthanS1

Community Legend

342 Views

1 replies

0 likes

Other
  • 342 Views
  • 1 replies
  • 0 likes

Forgot password AND email

I have been using spotify on my phone fkt over a year, with premium. Recently i opened the app to find myself logged out, and I have tried every password I know I use and can't get back in. I've also tried every email I have, but can't seem to find a...

Visitor

I have been using spotify on my phone fkt over a year, with premium. Recently i opened the app to find myself logged out, and I have tried every password I know I use and can't get back in. I've also...

Astame

Community Legend

187 Views

1 replies

0 likes

Account
Login
  • 187 Views
  • 1 replies
  • 0 likes