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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553838 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131189 Views
74 replies
12 likes
hello, I have been trying to re log into the desktop spotify app on my macbook pro, and I am getting the message “error 15” I have checked firewall, and spotify is not blocked, as well as the hosts page, where I didn’t see any “ spotify” code. no oth...
hello, I have been trying to re log into the desktop spotify app on my macbook pro, and I am getting the message “error 15” I have checked firewall, and spotify is not blocked, as well as the hosts p...
Casual Listener
672 Views
2 replies
0 likes
PlanPremiumCountryItalyDeviceRedmi noteOperating SystemAndroid 11 My Question or Issue I've been having this bug for like a couple of years now.Every time i tried so see my account info spotify gives me an error (see the attachment). On pc i dont hav...
Plan Premium Country Italy Device Redmi note Operating System Android 11 My Question or Issue I've been having this bug for like a couple of years now. Every time i tried so...
Spotify Legend
874 Views
6 replies
0 likes
I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following the Correct Person so Verification Would Be Nice. m...
I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following ...
Spotify Legend
4808 Views
9 replies
0 likes
Hi so I recently closed my spotify account because I was informed that when I did, my profile would be deleted (as in it wouldn't show up anymore at all and my followers and following would be cleared) but when I checked on my new account it was stil...
Hi so I recently closed my spotify account because I was informed that when I did, my profile would be deleted (as in it wouldn't show up anymore at all and my followers and following would be cleare...
Spotify Star
506 Views
1 replies
0 likes
I have a Premium account and have had it since the early days of this service. Today, for the first time ever, Spotify played an ad for me. I am logged in with my Premium account. What's going on? I have an Android phone.
I have a Premium account and have had it since the early days of this service. Today, for the first time ever, Spotify played an ad for me. I am logged in with my Premium account. What's going on? &...
Moderator
355 Views
3 replies
0 likes
Hi, so what's up with discover weekly? It's been pure garbage for the last 4 months for me, having only bad music in it. I've disliked songs, stopped doing that now as it had 0 impact, like none. it's also recommending rap and electro to me which is ...
Hi, so what's up with discover weekly? It's been pure garbage for the last 4 months for me, having only bad music in it. I've disliked songs, stopped doing that now as it had 0 ...
Casual Listener
3884 Views
12 replies
7 likes
PlanPremiumCountryUAEDeviceOnePlus6Operating SystemAndroid My Question or IssueI recently moved from UAE to Germany. Although I am able to listen to music and have been successful in changing payment method, I can't change my location to Germany.I ha...
Plan Premium Country UAE Device OnePlus6 Operating System Android My Question or Issue I recently moved from UAE to Germany. Although I am able to listen to music and have been succe...
Spotify Star
644 Views
5 replies
0 likes
PlanFreeCountryTurkeyDevice(Xiaomi Redmi 5 Plus)Operating System(MIUI 11.0.2, Windows 10) My Question or IssueI realised Discord doesn't show my status as "Listening to Spotify" and checked if I turned off "Show as my status" but it was on. Then I re...
Plan Free Country Turkey Device (Xiaomi Redmi 5 Plus) Operating System (MIUI 11.0.2, Windows 10) My Question or Issue I realised Discord doesn't show my status as "Listening to Spoti...
Newbie
4112 Views
9 replies
0 likes
Hello I'm going somewhere that i cannot use my spotify account for a few months. Can i pause my payments and keep all my saved music?
Hello I'm going somewhere that i cannot use my spotify account for a few months. Can i pause my payments and keep all my saved music?
Visitor
22624 Views
3 replies
0 likes
Hi, Spotify community,may someone tell me how to have a verification badge for the account I use for my record label to create playlists?There are many accounts which have it and they are not linked to an artist account, for example, the Disciple's a...
Hi, Spotify community, may someone tell me how to have a verification badge for the account I use for my record label to create playlists? There are many accounts which have it and the...
Moderator
4146 Views
5 replies
0 likes
Hello,I receive an email "Please update your Spotify password." from no-reply-spotify. I don't change my password each time, I can't even log into my account. Can you fix it? This mess has been going on for over half a year. I'm tired of coming up wi...
Hello, I receive an email "Please update your Spotify password." from no-reply-spotify. I don't change my password each time, I can't even log into my account. Can you fix it? This mess has been goi...
Casual Listener
2301 Views
4 replies
4 likes
himy account has hacked when I go online , automatically it make me log out And the hacker changed the email and password that make me can’t to login sorry English isn’t my first language hope you get it thank you for help
hi my account has hacked when I go online , automatically it make me log out And the hacker changed the email and password that make me can’t to login sorry English isn’t my fir...
Spotify Legend
650 Views
3 replies
0 likes
How do you disable the automatic login and start up of Spotify when you start your computer? I am not sure which version I have but there is no 'Edit' on my spotify, only a settings icons (gears) and nothing about preferences. It only shows 'Account'...
How do you disable the automatic login and start up of Spotify when you start your computer? I am not sure which version I have but there is no 'Edit' on my spotify, only a settings icons (gears) and...
Visitor
8474 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
454 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 16My Question or IssueAccount disabledAs I was listening to music I get kicked off thinking someone logged me out across all platforms and that I got hacked. As soon as I check...
Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 16 My Question or Issue Account disabled As I was listening to music I get kicked off thinking som...
Spotify Legend
457 Views
3 replies
0 likes
PlanPremiumCountrySaudi ArabiaDeviceHonor 20Operating SystemAndroid 10 My Question or Issuei subscribed to premium when i was in egypt using payment by mobile carrier and i came to saudi and bought a reedem card and it does not work because the regio...
Plan Premium Country Saudi Arabia Device Honor 20 Operating System Android 10 My Question or Issue i subscribed to premium when i was in egypt using payment by mobile carrier and i c...
Spotify Star
554 Views
1 replies
0 likes
I changed bank and credit card this month and now Spotify reacted when they were not able to have their payment. I've now tried to change my payment details but it doesn't work. The answer I get is that my payment method seems to have problem at the ...
I changed bank and credit card this month and now Spotify reacted when they were not able to have their payment. I've now tried to change my payment details but it doesn't work. The answer I get is t...
Moderator
1267 Views
4 replies
0 likes
I've set up a new premium account, separate from my old original account, so I can use it on my smart TV, iPhone, iPad, but there's nowhere on my account settings to see what devices my new account is registered to? What if I want to switch devices o...
I've set up a new premium account, separate from my old original account, so I can use it on my smart TV, iPhone, iPad, but there's nowhere on my account settings to see what devices my new account i...
Spotify Legend
11198 Views
7 replies
0 likes
I had insufficient funds when Spotify attempted to take the monthly payment at the weekend, but updated my details and paid for this a few days later. Does anyone know if this will have any impact on my credit rating as a late payment? Not sure how i...
I had insufficient funds when Spotify attempted to take the monthly payment at the weekend, but updated my details and paid for this a few days later. Does anyone know if this will have any ...
Spotify Star
908 Views
1 replies
0 likes
How does 2 devices listen to the same Liked Songs at the same time? We are both on the same account.
How does 2 devices listen to the same Liked Songs at the same time? We are both on the same account.
Spotify Star
1081 Views
1 replies
0 likes
