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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 226307 Views
  • 733 replies
  • 71 likes
  • Account
  • 226307 Views
  • 733 replies
  • 71 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1113529 Views
  • 118 replies
  • 106 likes
  • Account
  • 1113529 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 59544 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 59544 Views
  • 61 replies
  • 8 likes

Paying for 2 accounts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello today I was checking my bank account since I have started paying also for my little bro...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello t...
  • Luan
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Cant sing onto family plan main account

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 10 My Question or IssueMy main account for spotify premium family plan, is my fathers and he claims he had changed the password to something and that it works on his phone. But when I try sign...

  • Visitor
  • Plan Premium Country Canada Device iPhone 8 Operating System iOS 10   My Question or Issue My main account for spotify premium family plan, is my fathers and he claims he had changed ...
  • Luan
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • Login
  • 451 Views
  • 1 replies
  • 0 likes

My spotify plan changed without asking

PlanPremiumCountryTurkeyDevice( Samsung Galaxy S10)Operating System(Android Oreo, Windows 10) My Question or IssueI was previously subscribed to the student plan. I've realized that I am no longer subscribed to the student plan. I was paying for a re...

  • Visitor
  •   Plan Premium Country Turkey Device ( Samsung Galaxy S10) Operating System (Android Oreo, Windows 10)   My Question or Issue I was previously subscribed to the student plan...
  • Luan
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Premium Family Uitgeschakeld

PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuevorige week betaald voor Premium Familyen nu is iedereen afgekoppeld tevens ik zelf en A...

  • Visitor
  •       Plan Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...
  • Luan
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 327 Views
  • 1 replies
  • 0 likes

Spotify w/ Hulu

I cannot connect my Spotify premium with Hulu it keeps telling me the page is not found when I click on the "I have a Hulu account" option

  • Visitor
  •   I cannot connect my Spotify premium with Hulu it keeps telling me the page is not found when I click on the "I have a Hulu account" option  
  • Luan
  • Spotify Star
  • 592 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 592 Views
  • 1 replies
  • 0 likes

Music stops being played, and shows that it is being played somewhere else

PlanPremiumCountryNorway DeviceSamsung Galaxy S10+ Operating SystemWindows10 My Question or Issue:Having issues with music being stopped on my spotify account, and then I get up an indication that there is someone listening to the account. As of now,...

  • Visitor
  • Plan Premium Country Norway     Device Samsung Galaxy S10+  Operating System Windows10   My Question or Issue: Having issues with music being stopped on my spotify a...
  • Luan
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Can't change country

PlanFreeCountrySouth Korea DeviceiPhone XrOperating SystemWindows 10 My Question or IssueCannot change country. Have a free account and it says i cannot change unless i'm in the country. i've been here for months and still only the USA shows up when ...

  • Visitor
  • Plan Free Country South Korea   Device iPhone Xr Operating System Windows 10   My Question or Issue Cannot change country. Have a free account and it says i cannot change unless ...
  • user-removed
  • Not applicable
  • 572 Views
  • 8 replies
  • 0 likes
  • Free
  • 572 Views
  • 8 replies
  • 0 likes

My wrapped is just showing me playlists

PlanFreeCountryCanadaDeviceIphone 6s, and PCOperating SystemIOS 12.3 / Windows 10 My Question or IssueMy wrapped is only showing playlists of the years, it shows 2019 2017 and 2016, but it wont show me any stats at all. I saw a similar topic but the ...

  • Newbie
  • Plan Free Country Canada Device Iphone 6s, and PC Operating System IOS 12.3 / Windows 10   My Question or Issue My wrapped is only showing playlists of the years, it shows 2019 2017 an...
  • wtfichigo
  • Casual Listener
  • 872 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
  • 872 Views
  • 1 replies
  • 1 likes

Superuser Contribution lost Spotify plays

i changed my digital distributor and my songs are in Spotify normally,but the play count zeroed and started from beginning.In the Spotify for Artists i can see the previous plays, but they are not seen in actual Spotify...how could i get my plays bac...

  • Newbie
  • i changed my digital distributor and my songs are in Spotify normally, but the play count zeroed and started from beginning. In the Spotify for Artists i can see the previous plays, but they  ...
  • Browny17
  • Casual Listener
  • 2626 Views
  • 3 replies
  • 1 likes
  • 2626 Views
  • 3 replies
  • 1 likes

Payment charged against paypal account

PlanPremiumCountryAustraliaDeviceAndroid, Win 10Operating SystemAndroid, Win 10 My Question or IssueMy account has been set to debit my credit card, however for the last 3 months I'm continuing to receive charges against my paypal account. This is wh...

  • Newbie
  • Plan Premium Country Australia Device Android, Win 10 Operating System Android, Win 10   My Question or Issue My account has been set to debit my credit card, however for the last 3 mo...
  • OneByBoo
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
  • 229 Views
  • 1 replies
  • 0 likes

Gehackt account

Mijn account is gehackt. Ik heb mijn wachtwoord gewijzigd, maar onwetend heb ik een betaald abonnement en is mijn playlist e.d verpest met muziek die ik absoluut niet wil luisteren. Hoe kom ik van deze ongewenste muziek af? Wie is er verantwoordelijk...

  • Casual Listener
  • Mijn account is gehackt. Ik heb mijn wachtwoord gewijzigd, maar onwetend heb ik een betaald abonnement en is mijn playlist e.d verpest met muziek die ik absoluut niet wil luisteren. Hoe kom ik van de...
  • OneByBoo
  • Community Legend
  • 1291 Views
  • 1 replies
  • 0 likes
  • Account
  • 1291 Views
  • 1 replies
  • 0 likes

Facebook email adress doesn't change

Hi, A couple of months ago I changed my Facebook email adress. My Spotify email adress, however, never changed. I cannot log in into my old email adress any more and all communication of Spotify (including the helpdesk) goes via my old emailadress. D...

  • Visitor
  • Hi,    A couple of months ago I changed my Facebook email adress. My Spotify email adress, however, never changed. I cannot log in into my old email adress any more and all communication ...
  • OneByBoo
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
  • 388 Views
  • 1 replies
  • 0 likes

Changing profile picture

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issue I have my spotify account created using facebook, until now i could change my profile picture, but now when i click change and i upload picture it changes but when i clos...

  • Visitor
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue   I have my spotify account created using facebook, until now i could change my profile p...
  • user-removed
  • Not applicable
  • 320 Views
  • 4 replies
  • 1 likes
  • Account
  • 320 Views
  • 4 replies
  • 1 likes

Superuser Contribution Family premium

PlanPremium Family CountryPortugal DeviceHuawei P20 LiteOperating SystemaAndroid EMUI 9.1My Question or IssueI access my profile and try to manage the family members page and it doesn't load up. I've tried it on several devices, browsers, on incognit...

  • Casual Listener
  •   Plan Premium Family  Country Portugal  Device Huawei P20 Lite Operating Systema Android EMUI 9.1 My Question or Issue I access my profile and try to manage the family membe...
  • gudonorbas
  • Casual Listener
  • 360 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 360 Views
  • 4 replies
  • 0 likes

Superuser Contribution Will doing a "clean reinstallation" reset/wipe my Spotify Wrapped 2019 data?

PlanPremiumCountryUsaDeviceMacbook, Iphone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy name on Spotify is currently my facebook name and i would prefer it to be my username. I disconnected facebook but the name is...

  • Visitor
  • Plan Premium Country Usa Device Macbook, Iphone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My name on Spotify is currently my facebook nam...
  • Petya
  • Community Legend
  • 2654 Views
  • 2 replies
  • 0 likes
  • Account
  • 2654 Views
  • 2 replies
  • 0 likes

Link Spotify to new Facebook account

PlanPremiumCountryNetherlands Device(iphonexr)Operating System(iOS) My Question or Issue I created my account with Facebook, so my user id is super weird, I created new facebook account, changed the password for Spotify so I don't link with old faceb...

  • Casual Listener
  • Plan Premium Country Netherlands   Device (iphonexr) Operating System (iOS)   My Question or Issue   I created my account with Facebook, so my user id is super weird, I cre...
  • olko
  • Casual Listener
  • 426 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 426 Views
  • 2 replies
  • 0 likes

Solved!! Can't verify Spotify for Artist via Instagram - Something went wrong

PlanPremiumCountryItaly DeviceMacbook Pro mid 2012Operating Systemosx 10.11 Hi, I'm trying to claim an artist profile on Spotify for Artists. Everything it's ok but when I try to synch my instagram account I have this "something went wrong" message a...

  • Casual Listener
  • Plan Premium Country Italy   Device Macbook Pro mid 2012 Operating System osx 10.11   Hi, I'm trying to claim an artist profile on Spotify for Artists. Everything it's ok but when...
  • GoodFollow
  • Visitor
  • 9054 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 9054 Views
  • 7 replies
  • 0 likes

Hacked account via customer support?

Hello, My account was hacked a few days ago.The hacker made a Paypal payment on my account. So he received a Paypal receipt.To recover an account via customer support, you must send a PayPal receipt.Is it possible that he uses this way to recover my ...

  • Casual Listener
  • Hello,   My account was hacked a few days ago. The hacker made a Paypal payment on my account. So he received a Paypal receipt. To recover an account via customer support, you must send a Pa...
  • Maxim
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 297 Views
  • 1 replies
  • 0 likes

Enrolled in Wrong Subscription

Hello. I'm having trouble with my Spotify Premium account. My account page currently says I'm enrolled in a Spotify Premium Family Plan. I wish to be enrolled in a Premium Student Account, and was under the impression that I had been for a while. Eve...

  • Visitor
  • Hello. I'm having trouble with my Spotify Premium account. My account page currently says I'm enrolled in a Spotify Premium Family Plan. I wish to be enrolled in a Premium Student Account, and w...
  • OneByBoo
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Problem with subscription

I've got a problem with my subscription. I wanna start a premium student account and every time I try this, it says that I already had a free version and I need to start to pay. It's not true (I verified in the payment list) but even if I'm willing t...

  • Visitor
  • I've got a problem with my subscription. I wanna start a premium student account and every time I try this, it says that I already had a free version and I need to start to pay. It's not true (I veri...
  • DanielTham
  • Composer
  • 475 Views
  • 1 replies
  • 0 likes
  • Premium
  • 475 Views
  • 1 replies
  • 0 likes