Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello I cancelled my subscription and was still charged i was trying to get my money refunded .I have not used the sevices either.
Hello so i have a qeustion. I bought 3month of premium, and i just want to listen music for only that 3month and i dont want to be charged when it expires, so can i cancel my subscribtion and still be able listen to music for that 3month i payed? or ...
just renewed my subscription on the app store, but my premium account is still not active. how long does it take???
I am having problems getting soundtouch to work with spotify, i am a premium member and have succesfully linked my premium account but when i go to play a song and error appear in soundtouch saying "Requires a premium account". This is really frustra...
As a Premium user I have upgraded my account to Premium for Family because I experienced that my family members were using my account on the home PC, when I was about to use the same account on my work address... I've now upgraded to Premium for Fami...
BUenas tarde ayer publique dos veces que al suscribirme a premium me mando error del banco pero si me hizo el cargo la tarjeta quisiera saber quepuedo hacer, ya desinstale y reinstale en compu y cel y no paso nada graciias
does anyone know why spotify needs unrestricted acess to every thing i do,every call, every place i go?
So, I lived one year abroad (in the US) and now I'm back to my native country, in the case, Brazil. As I used to buy gift cards to use premium in the US, my account is set as an american one. But in Brazil, my family has a family Spotify account, and...
HiI Want to change free spotify to Premium but when i introduce my credit card said that my Bank have a bad day.The credit card that i want to use, i used before to pay
Hello!I live in iran and I've problem to get premium.Can you tell me how can I get premium?(We dont have any international payment service)Please hlp me.
Like the title says, website login works fine. Phone app says account doesn't exist.
Hi I am being charged on my credit card $9.99 since April 1, 2016 four time including that time ( 4-1-16, 4-30-16, 5-31-16, 6-30-16) and i haven't been upgraded. I found out about this trying to put specific songs and couldn't. I am being charged for...
Hi, I tried to buy the .99 cents for the first three months summer promo yesterday, the last day. I used paypal, it took me to the pay pal site but after paying I was bounced back to the payment page and a notice flashed in red saying there was a pro...
Hi everyone,i'm Nico. I have a problem with my premium account. I joined premium 1 year ago using a Vodafone promo in Italy. Now, i would like to upgrade to Family to share the service with my wife and i'm not able to do it because my account is conn...
The person that had spotify premium wanted to become owner on spotify family but when she paid i ended up being the owner so the person that paid for spotify family now has to pay twice. I would like to change the owner of this account.
I have never signed up for Spotify. I started receiving spam emails from Spotify. At the bottom of the emails are always links to "unsubscribe". I click these links. The emails keep coming. I go to the other link at the bottom of the emails -- to cha...
I bought a premium subscription through iTunes with my iPod this morning, but when I go to the subscription tab, it still says FREE. I have logged out and back in, uninstalled and reinstalled the app several times, and I have tried the same things on...
Hola, mi plan familiar puede incluir a 3 miembros adicionales ?
Hello,My problems started a few days ago, I e-mailed about it twice but got an automated reply that didn't provide any answers. There is a topic on the forums about this problem here but it is for users that have a username and password, I don't have...