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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080427 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080427 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49941 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49941 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146390 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146390 Views
  • 4840 replies
  • 118 likes

Student Discount problem

I signed up for Spotify premium with a gift card and then realized that I wasn't using my student email since I was signing in with Facebook. So I changed my email on my Facebook to my school one and now on Spotify it also says my school email and th...

  • Newbie
  • I signed up for Spotify premium with a gift card and then realized that I wasn't using my student email since I was signing in with Facebook. So I changed my email on my Facebook to my school one and...
  • kbrooksc
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 126 Views
  • 1 replies
  • 0 likes

Fix my account

Please fix my account thanks

  • Newbie
  • Please fix my account thanks
  • Maxim
  • Spotify Star
  • 983 Views
  • 5 replies
  • 0 likes
  • Account
  • 983 Views
  • 5 replies
  • 0 likes

How to end family subscription and keep your one premium subscription?

Hi guys! Someone here that who konws how to end family subscription and keep your one premium subscription? Doesn't all accounts become deleted if you end your subscription?

  • Newbie
  • Hi guys!   Someone here that who konws how to end family subscription and keep your one premium subscription? Doesn't all accounts become deleted if you end your subscription?
  • kbrooksc
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 104 Views
  • 1 replies
  • 0 likes

Email, date of birth are wrong and can't find friends from facebook.

Hi, The profile information on my Spotify is not right, this has been so for a while now. I thought it would update but it never has. Also, i can't find my facebook friends. It says I have no facebook friends who use spotify, which isn't right. I hav...

  • Newbie
  • Hi,   The profile information on my Spotify is not right, this has been so for a while now. I thought it would update but it never has. Also, i can't find my facebook friends. It says I have n...
  • Steph_B
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Spotify in Curaçao

Spotify has not been rolled out in Curaçao yet. Can I still use all Spotify functionalities there? I have a Premium account.

  • Newbie
  • Spotify has not been rolled out in Curaçao yet. Can I still use all Spotify functionalities there? I have a Premium account.
  • MattSuda
  • Spotify Star
  • 2437 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2437 Views
  • 3 replies
  • 0 likes

Canceling subscription

I got the 3 months Spotify premium, but don't want to get charged 12$ when it expires, if I cancel subscriptionwill premium be canceled then, or will it still expire when it should? Thanks.

  • Newbie
  • I got the 3 months Spotify premium, but don't want to get charged 12$ when it expires, if I cancel subscriptionwill premium be canceled then, or will it still expire when it should? Thanks.
  • kbrooksc
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • Premium
  • 119 Views
  • 1 replies
  • 0 likes

Premium charging twice?

I reupgraded to premium a few months ago after a year of use and I've just had an email saying I have to extend it again for another year after only 3 months, and ideas?

  • Newbie
  • I reupgraded to premium a few months ago after a year of use and I've just had an email saying I have to extend it again for another year after only 3 months, and ideas?
  • kbrooksc
  • Community Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 91 Views
  • 1 replies
  • 0 likes

Where is the $0.99?

I saw spotify giving a $0.99 for 3 month subsciption so i went to apply for it. Why did it deduct $9.90 and only giv me a 1 month subsciption?May i know what has happened? I need an answer

  • Newbie
  • I saw spotify giving a $0.99 for 3 month subsciption so i went to apply for it. Why did it deduct $9.90 and only giv me a 1 month subsciption? May i know what has happened? I need an answer
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 106 Views
  • 1 replies
  • 0 likes

Solved!! Didnt want my spotify to renew.

who do i contact if i want a refund from an automatic renewal?

  • Newbie
  • who do i contact if i want a refund from an automatic renewal?
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Reembolso, me cobraron cuando ya habia cancelado mi cuenta

como dice el titulo, habia ya cancelado mi cuenta de prueba por un mes antes de que se me cobrara, hoy me encuentro con que me han cobrado por el servicio premium y yo ni siquiera he ingresado a ni a la aplicacion ni a la pagina de spotify, ya he ent...

  • Newbie
  • como dice el titulo, habia ya cancelado mi cuenta de prueba por un mes antes de que se me cobrara, hoy me encuentro con que me han cobrado por el servicio premium y yo ni siquiera he ingresado a ni a...
  • jiajp
  • Casual Listener
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Deleting account and recreating

I signed up for Spotify using Facebook but when I deactivate FB I can't use Spotify. How do I go about having my playlists backed up and my account deleted so I can recreate using my email? I'd like to get Premium again but not if it requires FB.

  • Newbie
  • I signed up for Spotify using Facebook but when I deactivate FB I can't use Spotify. How do I go about having my playlists backed up and my account deleted so I can recreate using my email? I'd like ...
  • Maxim
  • Spotify Star
  • 667 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 667 Views
  • 1 replies
  • 0 likes

I deleted Facebook and I lost my account

I had the account dsb26@live.com and after I permanently deleted Facebook I lost it, and I had my followed musicians and everything, now I am desperate. I already sent a message on the spotify support.

  • Newbie
  • I had the account dsb26@live.com and after I permanently deleted Facebook I lost it, and I had my followed musicians and everything, now I am desperate. I already sent a message on the spotify suppor...
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes

Cant cancel my subscription!

im trying to cancel my subscription before it renews on the 29th. However when i get to the cancel options, and choose my reason etc, on the final step of entering my password to confirm, it just goes back to the beginging of the questions. Not allow...

  • Newbie
  • im trying to cancel my subscription before it renews on the 29th.   However when i get to the cancel options, and choose my reason etc, on the final step of entering my password to confirm, it...
  • driveflanger
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
  • 165 Views
  • 1 replies
  • 0 likes

Account was hacked, want to get all music back

I woke up this morning and found a bunch of new music on my account. It turns out someone was able to get onto my account and basically hijacked it. I have changed the password and got my account back into my possesion but all my music is gone. Is th...

  • Casual Listener
  • I woke up this morning and found a bunch of new music on my account. It turns out someone was able to get onto my account and basically hijacked it. I have changed the password and got my account bac...
  • Maxim
  • Spotify Star
  • 282 Views
  • 3 replies
  • 0 likes
  • Account
  • 282 Views
  • 3 replies
  • 0 likes

My account email was changed

I have gotten an email today from spotify saying my email has changed but it wasn't me i submitted a email to the account details. how long does it normally take for them to read emails and respond back?

  • Casual Listener
  • I have gotten an email today from spotify saying my email has changed but it wasn't me i submitted a email to the account details.  how long does it normally take for them to read emails and re...
  • jamsterkid
  • Newbie
  • 205 Views
  • 2 replies
  • 0 likes
  • Account
  • 205 Views
  • 2 replies
  • 0 likes

Trying to become premium

I'm trying to become premium, bu it keep showing this message: "The CSRF token is invalid. Please try to resubmit the form." I don't know how to preceed.

  • Newbie
  • I'm trying to become  premium, bu it keep showing this message: "The CSRF token is invalid. Please try to resubmit the form." I don't know how to preceed.
  • jtroxell3957
  • Regular
  • 100 Views
  • 2 replies
  • 0 likes
  • Premium
  • 100 Views
  • 2 replies
  • 0 likes

Trying to remove members from family plan

I have a family plan under my account with 4 other members. After the free trial, two of them were uninterested in pursuing it further. So I followed the steps I've found in these boards to cancel my whole subscription (ridiculously round about), but...

  • Newbie
  • I have a family plan under my account with 4 other members. After the free trial, two of them were uninterested in pursuing it further. So I followed the steps I've found in these boards to cancel my...
  • KatesHere
  • Community Legend
  • 270 Views
  • 4 replies
  • 1 likes
  • Premium
  • 270 Views
  • 4 replies
  • 1 likes

Had to change my country and now my premium stopped working as it logged me out

I moved to turkey was using premium all fine until 1 day went to listen to music and I was signed up. Had a look what the problem was then I had to change my country and now I'm on free.What had happened?Thanks in advance:)

  • Newbie
  • I moved to turkey was using premium all fine until 1 day went to listen to music and I was signed up. Had a look what the problem was then I had to change my country and now I'm on free. What had ha...
  • Steph_B
  • Roadie
  • 90 Views
  • 1 replies
  • 0 likes
  • Premium
  • 90 Views
  • 1 replies
  • 0 likes

Solved!! Deleted my Facebook & now can't access my Spotify

Hey, I recently deleted my Facebook account which than kicked me out of my spotify account...and now I can't log back into that account. I'm still getting charged for that account... Does anyone have an idea how I may be able to access that account o...

  • Casual Listener
  • Hey, I recently deleted my Facebook account which than kicked me out of my spotify account...and now I can't log back into that account. I'm still getting charged for that account... Does anyone have...
  • xMVPxSicario
  • Casual Listener
  • 268 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 268 Views
  • 4 replies
  • 0 likes

Solved!! Link my Spotify account to another Facebook profile

Hello, everybody! My Spotify is linked to an old Facebook account I don't use anymore and I'd like to link it to the new account I actually use everyday so I can delete the old account. Does any of you know if this is possible? I don't want to lose a...

  • Newbie
  • Hello, everybody!   My Spotify is linked to an old Facebook account I don't use anymore and I'd like to link it to the new account I actually use everyday so I can delete the old account. &nb...
  • Maxim
  • Spotify Star
  • 458 Views
  • 1 replies
  • 0 likes
  • Account
  • 458 Views
  • 1 replies
  • 0 likes