Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1634 Views
0 replies
7 likes
Security

1634 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
446214 Views
970 replies
108 likes
Account

446214 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199171 Views
119 replies
116 likes
Account

1199171 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
yesterday
Maria
Moderator
108401 Views
72 replies
11 likes
Account
Login
Premium

108401 Views
72 replies
11 likes

Missing Premium Service

My Account status says I am on the Free Trial, but my Bank Account reflects that I have a Premium Service $9.99 for the past 2 months and I have had no access to the Premium service since January. I have tried Logging Off and then Logging in with no ...

kadki
Regular
My Account status says I am on the Free Trial, but my Bank Account reflects that I have a Premium Service $9.99 for the past 2 months and I have had no access to the Premium service since January.&nb...
2012-02-17 10:31:30 PM
2021-04-18 8:31:23 AM
Dreamwastaken
Casual Listener
1817 Views
6 replies
0 likes

1817 Views
6 replies
0 likes

Can't change my country (United States of America not available)

PlanPremiumCountryUnited States of AmericaOperating SystemWindows 10 My Question or IssueHello,I would like to change my account's country (I used to live in France, but now I live in the United States of America). It seems that the USA is not availa...

lenaraynaud
Visitor
Plan Premium Country United States of America Operating System Windows 10 My Question or Issue Hello, I would like to change my account's country (I used to live in France, but now I ...
2021-04-16 7:19:27 PM
2021-04-18 8:26:59 AM
Dreamwastaken
Casual Listener
2200 Views
2 replies
1 likes
Account

2200 Views
2 replies
1 likes

Superuser Contribution Profile changes made on Spotify for Artists not showing up on spotify?

I made a Spotify for Artists account a few months ago, and none of the changes i have made in their have showed up on spotify yet. On top of this, when i go into Spotify for Artists, when i go to my stats, it tells me i have no releases, and no liste...

Lamerak
Newbie
I made a Spotify for Artists account a few months ago, and none of the changes i have made in their have showed up on spotify yet. On top of this, when i go into Spotify for Artists, when i go to my ...
2021-04-16 7:25:22 PM
2021-04-17 4:57:51 PM
Elena
Moderator
529 Views
1 replies
0 likes
Account

529 Views
1 replies
0 likes

Superuser Contribution Woke up to my account hacked. again. this is a spotify security breach or session hijacking.

PlanPremiumCountryUSADevicePC onlyOperating Systemw10 My Question or Issue Ok so im going to get a few things out of the way. One; i only use spotify on my computer and the only authorized device is my computer, no third party apps that can play musi...

kaydiechii
Casual Listener
Plan Premium Country USA Device PC only Operating System w10 My Question or Issue Ok so im going to get a few things out of the way. One; i only use ...
2021-03-27 4:02:40 PM
2021-04-16 11:59:23 PM
andmpel
Casual Listener
1990 Views
5 replies
0 likes
Account
Login
Other
Security

1990 Views
5 replies
0 likes

Do not share listening activities

I disabled the "Share my listening activity on Spotify" option.Still people following me can see what I am listening to and I don't want that.How can I fully disable this? And how can I prevent somebody from follow me?

harmod
Regular
I disabled the "Share my listening activity on Spotify" option. Still people following me can see what I am listening to and I don't want that. How can I fully disable this? And how can I prevent...
2021-04-16 10:47:36 AM
2021-04-16 2:03:37 PM
Luan
Spotify Star
733 Views
1 replies
1 likes
Security

733 Views
1 replies
1 likes

Superuser Contribution I can't remove songs from my library

My Question or Issue I try to remove 2 specific songs from my library but they keep coming back after a few hours, it happens every time I try to remove them

ss113
Casual Listener
My Question or Issue I try to remove 2 specific songs from my library but they keep coming back after a few hours, it happens every time I try to remove them
2018-12-28 5:15:30 PM
2021-04-15 9:29:47 PM
nihilist_8
Visitor
2389 Views
9 replies
0 likes
Other

2389 Views
9 replies
0 likes

Can’t listen to any podcast

PlanPremiumCountryBangladesh DeviceSamsung Galaxy S20 UOperating SystemAndroid 11 My Question or IssueHi, ever since I converted to premium account I can’t listen to any podcast. Furthermore, Podcast menu is also gone from my account. When I find the...

Sabab
Visitor
Plan Premium Country Bangladesh Device Samsung Galaxy S20 U Operating System Android 11 My Question or Issue Hi, ever since I converted to premium account I can’t listen to any...
2021-04-14 1:10:03 PM
2021-04-15 7:44:16 AM
Billy-J
Spotify Star
459 Views
1 replies
0 likes
Account
Premium

459 Views
1 replies
0 likes

Have my account back

My Question or IssueI do not have an email synchronized with my Spotify Account. Neither I remember my password. I had opened my account ONLY in my phone. Now my phone is broken, it doesn't work AT ALL. I want my Spotify Account back, could you help ...

Synthia
Newbie
My Question or Issue I do not have an email synchronized with my Spotify Account. Neither I remember my password. I had opened my account ONLY in my phone. Now my phone is broken, it doesn't work A...
2021-04-14 9:18:28 PM
2021-04-15 7:41:29 AM
Billy-J
Spotify Star
472 Views
1 replies
0 likes
Account
Premium

472 Views
1 replies
0 likes

[Mobile][Search] Add Friends From Search Bar (No Facebook)

The new update making it no longer possible to follow your friends without Facebook should be changed. Allowing the Facebook feature but not limiting users to it would be a better approach. My little brother can't follow me on Spotify and he doesn't ...

lagler09
Newbie
The new update making it no longer possible to follow your friends without Facebook should be changed. Allowing the Facebook feature but not limiting users to it would be a better approach. My little...
2021-04-05 12:48:12 AM
2021-04-14 11:58:43 AM
OneByBoo
Roadie
537 Views
1 replies
1 likes
Mobile
Search

537 Views
1 replies
1 likes

How to get my User Account verified

Hey guys,I have an artist account and an user account where I created all the playlist to support my artist page. Unfortunately someone is flagging my playlist all the time and that causes the cover to disappear all the time.I've heard that if your u...

Kato1995
Newbie
Hey guys, I have an artist account and an user account where I created all the playlist to support my artist page. Unfortunately someone is flagging my playlist all the time and that causes the co...
2021-04-13 12:01:36 AM
2021-04-14 2:51:00 AM
Luan
Spotify Star
673 Views
1 replies
0 likes
Account

673 Views
1 replies
0 likes

Solved!!Superuser Contribution I have connection problems

PlanPremiumCountryTurkeyDevice(iPad 6, Samsung Galaxy M11, Samsung Galaxy J7 Prime and 2 other my laptops)Operating System(iOS, Android, Windows 10) My Question or IssueI have problem about connect to Spotify even though connected to wifi i tried you...

emreasci
Casual Listener
Plan Premium Country Turkey Device (iPad 6, Samsung Galaxy M11, Samsung Galaxy J7 Prime and 2 other my laptops) Operating System (iOS, Android, Windows 10) My Question or Issue I hav...
2021-04-12 3:19:47 PM
2021-04-13 7:23:42 PM
Eni
Moderator
729 Views
3 replies
0 likes
Account
Login
Premium
Subscription

729 Views
3 replies
0 likes

Solved!!Superuser Contribution Can Login With Mobile Hotspot but Not With Wifi

PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueI can login with a mobile hotspot on desktop app and in phone but when i try to login with my home network it is saying Firewall may be blocking spotify.... (Error code: accesspoi...

ulasozcan78
Regular
Plan Premium Country Turkey Operating System Windows 10 My Question or Issue I can login with a mobile hotspot on desktop app and in phone but when i try to login with my home network ...
2021-04-11 11:53:58 AM
2021-04-13 1:37:49 AM
Eni
Moderator
2168 Views
9 replies
0 likes
Premium

2168 Views
9 replies
0 likes

Superuser Contribution What happens to my Spotify Premium Duo/Family account when I move out of the country?

Hello all, My brother will pay for a premium Spotify account (duo/family), and he'll stay in our home country. However, I'll move out and won't be back for a year or so. Will I still be able to listen to music online/offline? Or will I encounter any ...

user-removed
Visitor
Hello all, My brother will pay for a premium Spotify account (duo/family), and he'll stay in our home country. However, I'll move out and won't be back for a year or so. Will I still be able...
2021-04-10 12:58:20 PM
2021-04-12 6:20:47 PM
Eni
Moderator
865 Views
2 replies
0 likes
Account
Other
Premium
Subscription

865 Views
2 replies
0 likes

Claiming artist profile with a release on the way

I plan to release a song via distrokid and I timed the release for roughly 4 weeks from now, but since I don't have live music yet I can't seem to claim my artist profile, which is needed for the pitching. Is there a workaround this, or do I miss pit...

kyyper
Casual Listener
I plan to release a song via distrokid and I timed the release for roughly 4 weeks from now, but since I don't have live music yet I can't seem to claim my artist profile, which is needed for the pit...
2021-04-12 3:17:24 PM
2021-04-12 3:26:43 PM
Billy-J
Spotify Star
304 Views
1 replies
0 likes
Account
Other

304 Views
1 replies
0 likes

[Desktop] Why is my profile red?

PlanFamily PremiumCountryItaly It's not really an issue, but I can't get my head over this thing. Why is my profile red? I asked a friend of mine if he sees it like I do, and he does. While every other profile I searched they're always grey. This is ...

Dokujuju98
Casual Listener
Plan Family Premium Country Italy It's not really an issue, but I can't get my head over this thing. Why is my profile red? I asked a friend of mine if he sees it like I do, and he does. ...
2021-04-10 1:47:00 PM
2021-04-11 11:53:02 PM
EthanS1
Community Legend
2651 Views
4 replies
0 likes
Account
Other

2651 Views
4 replies
0 likes

Wrong country name in Account settings

My Question or Issue Hi, In my profile, setting for "Country or region" is wrong. There is no country on this earth that is called Bosnia, there is only Bosnia and Herzegovina. And if you counting on the region that is Bosnia, that is wrong too.The c...

MC75
Visitor
My Question or Issue Hi, In my profile, setting for "Country or region" is wrong. There is no country on this earth that is called Bosnia, there is only Bosnia and Herzegovina.&nbsp...
2021-04-08 10:51:48 PM
2021-04-11 11:21:57 PM
Maxim
Spotify Star
535 Views
1 replies
0 likes
Account

535 Views
1 replies
0 likes

Superuser Contribution impossible de se réabonner a premium avec ma carte bleue

bonjour, j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas recu de demande de debit de spotify). aujourd'hui je recois un 2e m...

hlb
Newbie
bonjour, j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas rec...
2014-08-27 9:49:19 AM
2021-04-11 10:00:15 PM
Novy
Moderator
4619 Views
6 replies
2 likes

4619 Views
6 replies
2 likes

Why pay two bill ??

PlanPremiumCountryTurkey My Question or Issue I get two payments from my phone bill, but I have only one account. What is the reason for this and how can I change it?

Cagatayyucel
Newbie
Plan Premium Country Turkey My Question or Issue I get two payments from my phone bill, but I have only one account. What is the reason for this and how c...
2021-04-11 4:08:02 PM
2021-04-11 8:23:48 PM
Billy-J
Spotify Star
558 Views
1 replies
0 likes
Account

558 Views
1 replies
0 likes

Solved!! Why can’t I use two accounts at once?

PlanFree &PremiumCountryU.K. Device(iPhones) My Question or IssueI have premium and my wife a free account. When one of us starts playing music, the other one’s account stops playing. This happens whether we’re both on WiFi or one on 4g. We have sepa...

Ol12
Casual Listener
Plan Free &Premium Country U.K. Device (iPhones) My Question or Issue I have premium and my wife a free account. When one of us starts playing music, the other one’s account ...
2021-04-11 11:39:06 AM
2021-04-11 1:50:04 PM
Ol12
Casual Listener
798 Views
6 replies
0 likes
Account
Premium

798 Views
6 replies
0 likes

[Desktop][Friend Feed]

Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck still uses Facebook

Muhammadrios38
Casual Listener
Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck stil...
2021-04-09 6:16:09 AM
2021-04-10 12:42:00 AM
Muhammadrios38
Casual Listener
525 Views
2 replies
0 likes
Desktop
Friend Feed

525 Views
2 replies
0 likes

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