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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8448 Views
  • 1 replies
  • 9 likes
  • Security
  • 8448 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475420 Views
  • 978 replies
  • 111 likes
  • Account
  • 475420 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207944 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207944 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119134 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119134 Views
  • 72 replies
  • 12 likes

Premium account via partner, add Premium Duo on same address

Hi,We have a Premium Spotify account via a partner (xs4all) which we want to keep. We want to add a Premium Duo account for my daughters on the same address.Is this possible as the documentation is unclear about that?Thanks for your support,William

  • Newbie
  • Hi, We have a Premium Spotify account via a partner (xs4all) which we want to keep. We want to add a Premium Duo account for my daughters on the same address. Is this possible as the documentation ...
  • Luan
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 430 Views
  • 1 replies
  • 0 likes

Can't log in with email + password

Hello, I can't log into my account with email + password. I reset my password, tried it with the new one but failed again. The reset email stated my username (many numbers) and I used that with my new password. It worked but problem is, it is hard to...

  • Casual Listener
  • Hello,   I can't log into my account with email + password. I reset my password, tried it with the new one but failed again. The reset email stated my username (many numbers) and I used that w...
  • Luan
  • Spotify Star
  • 535 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't advertise to me in Spanish. I don't speak Spanish.

Just because I listen to music with Spanish lyrics does not mean you should send me advertising in Spanish. You are losing your opportunity to market to me, because I don't speak Spanish.

  • Newbie
  • Just because I listen to music with Spanish lyrics does not mean you should send me advertising in Spanish.    You are losing your opportunity to market to me, because I don't speak Spani...
  • MafeG
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution i cant redeem my code

@Spotify hello spotify please help me I'm from germany I bought spotify code and I don't know how to redeem it please help

  • Regular
  • @Spotify hello spotify please help me I'm from germany I bought spotify code and I don't know how to redeem it please help❤️
  • Jeremy
  • Spotify Legend
  • 4637 Views
  • 18 replies
  • 0 likes
  • Premium
    Subscription
  • 4637 Views
  • 18 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Too many commercials, not enough music

Spotify is only playing 4 to 5 songs, less that 15 minutes of music, then multiple commercials. I don't mind the commercials but play the 30 minutes of music that is advertised please

  • Newbie
  • Spotify is only playing 4 to 5 songs, less that 15 minutes of music, then multiple commercials.  I don't mind the commercials but play the 30 minutes of music that is advertised please
  • MafeG
  • Spotify Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 285 Views
  • 1 replies
  • 0 likes

Not getting recommendations acoording to preferences

Hi, I am a fan of Funk-Jazz-Fusion music. I spend my time on Spotify listening to the above 30% of the time and the rest between podcasts and quiet music (traditional or smooth jazz). While I het many recommendations on podcasts and the quiet music, ...

  • Newbie
  • Hi, I am a fan of Funk-Jazz-Fusion music. I spend my time on Spotify listening to the above 30% of the time and the rest between podcasts and quiet music (traditional or smooth jazz). While I het man...
  • 232 Views
  • 0 replies
  • 0 likes
  • Account
  • 232 Views
  • 0 replies
  • 0 likes

Removing credit card info

I have two days left on my 30 day free premium trial on my PC. I have the Android app as well. I must have gave spotify my credit card info, in case I decided to pay for premium after that. I want to remove that information so I won't get charged. I ...

  • Newbie
  • I have two days left on my 30 day free premium trial on my PC. I have the Android app as well. I must have gave spotify my credit card info, in case I decided to pay for premium after that. I want to...
  • G73
  • Casual Listener
  • 5529 Views
  • 2 replies
  • 1 likes
  • 5529 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Unable to log out of unwanted devices

Plan - PremiumCountry - USDevice - Amazon Echo Dot Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my account. At least two or three times I have clicked the "Sign out everyw...

  • Newbie
  • Plan - Premium Country - US Device - Amazon Echo Dot   Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my acc...
  • Elena
  • Moderator
  • 1241 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Russian Spotify Premium but I'm Polish :(

Good morning,I recently purchased Spotify Premium for 4 months from "G2A.COM" website. I went into the Spotify app, and there I see Russian playlists. I'm Polish, so I was a bit surprised. It turned out that my country was changed from Poland to Russ...

  • Newbie
  • Good morning, I recently purchased Spotify Premium for 4 months from "G2A.COM" website. I went into the Spotify app, and there I see Russian playlists. I'm Polish, so I was a bit surprised. It turne...
  • Maxim
  • Spotify Star
  • 372 Views
  • 2 replies
  • 0 likes
  • Account
  • 372 Views
  • 2 replies
  • 0 likes

Superuser Contribution Impossible to connect Spotify to 3rd-party app

Hi Spotify community! PlanPremiumCountryFranceDeviceiPhone 7Operating SystemiOS 15.1 My Question or IssueI have no issue connecting to the Spotify app. But when any third-party app (like Shazam or any statistics/playlist organizer apps that I like to...

  • Regular
  • Hi Spotify community!   Plan Premium Country France Device iPhone 7 Operating System iOS 15.1   My Question or Issue I have no issue connecting to the Spotify app. But when any ...
  • Eni
  • Moderator
  • 3053 Views
  • 10 replies
  • 1 likes
  • Account
    Login
    Premium
  • 3053 Views
  • 10 replies
  • 1 likes

Superuser Contribution Buy an account for another country.

Hello folks, I want to pay a premium account to my mother in law as a gift, the problem she lives in another country, is there a possibility to do it? I tried but says payment and location needs to be the same, thanks a lot for your help!

  • Newbie
  • Hello folks, I want to pay a premium account to my mother in law as a gift, the problem she lives in another country, is there a possibility to do it? I tried but says payment and location needs to b...
  • Jeremy
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution No User Interface

DevicePCOperating SystemWindows 10 My Question or IssueThere is no user interface in Spotify after I restarted my computer several times (As below). I have tried to delete everything and reinstall it and tried to turn off the Hardware Acceleration op...

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  • Newbie
  •   Device PC Operating System Windows 10   My Question or Issue There is no user interface in Spotify after I restarted my computer several times (As below). I have tried to delete ev...
  • Alex
  • Spotify Legend
  • 438 Views
  • 1 replies
  • 1 likes
  • Other
  • 438 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Keeping my Spotify playlists after permanently deleting FB account

Hey guys, I am intending to delete (not deactivate, but permanently and irreversibly delete) my FB account. However, the tricky thing is I signed up for Spotify with my FB account and I am worried that deleting the latter would mean losing my playlis...

  • Regular
  • Hey guys, I am intending to delete (not deactivate, but permanently and irreversibly delete) my FB account. However, the tricky thing is I signed up for Spotify with my FB account and I am worried th...
  • Alex
  • Spotify Legend
  • 1120 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 1120 Views
  • 5 replies
  • 0 likes

Superuser Contribution username

I want to be able to change my current username or choose my own one and no I don't mean display name, I specifically mean username on my account. Is that possible and if yes ,how?

  • Visitor
  • I want to be able to change my current username or choose my own one and no I don't mean display name, I specifically mean username on my account. Is that possible and if yes ,how?
  • Jeremy
  • Spotify Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
  • 352 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Missing Friend Activity Feed

The friend activity feed panel, normally on the panel to the right of the Windows desktop app (Windows 10), is completely missing. I have "Show Friend Activity" toggled on in "Display Settings." So where the heck is it? Anyone else have this problem?...

  • Casual Listener
  •   The friend activity feed panel, normally on the panel to the right of the Windows desktop app (Windows 10), is completely missing.  I have "Show Friend Activity" toggled on in "Display S...
  • Mihail
  • Spotify Legend
  • 18577 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 18577 Views
  • 8 replies
  • 0 likes

Why I'm getting spanish ads and this community has complaining about it since 2016!!!!!!!!!!!!!

I am brazilian and in the past two weaks the spanish ads started and it's sooo annoying, the portuguese ones I could tolerate, but this is just random, I don't speak spanish and I almost don't listen to spanish music, mostly english ones and I don't ...

  • Newbie
  • I am brazilian and in the past two weaks the spanish ads started and it's sooo annoying, the portuguese ones I could tolerate, but this is just random, I don't speak spanish and I almost don't listen...
  • OneByBoo
  • Roadie
  • 821 Views
  • 1 replies
  • 1 likes
  • Other
  • 821 Views
  • 1 replies
  • 1 likes

Autoplay only works sometimes

PlanPremiumCountryUnited StatesDevice(AT&T Radiant Max)Operating System My Question or IssueAutoplay often doesn't work after playlist is over. It's an issue that only seems to occur on my phone but not my laptop

  • Casual Listener
  •   Plan Premium Country United States Device (AT&T Radiant Max) Operating System     My Question or Issue Autoplay often doesn't work after playlist is over. It's an issu...
  • OneByBoo
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • Premium
  • 293 Views
  • 1 replies
  • 0 likes

Solved!! Lirycs

PlanPremiumCountryRussiaDeviceRealme gt neo 2Operating SystemAndroid 11 My Question or IssueI have the last version of app, but I don't have lirycs feature on my account. I've tried reinstalling app, but it didn't help. Also app looks a bit different...

  • Newbie
  • Plan Premium Country Russia Device Realme gt neo 2 Operating System Android 11   My Question or Issue I have the last version of app, but I don't have lirycs feature on my account. I'v...
  • OneByBoo
  • Roadie
  • 550 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution My accounts seems to be not up-to-date even tho my app is

Hi there, I just wanted to make a quick post here to show an issue that I noticed days ago. It's been a long time since I have had issues with the Spotify app, I missed some features like canvas and lyrics (I somehow got the lyrics back but I'm still...

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  • Regular
  • Hi there, I just wanted to make a quick post here to show an issue that I noticed days ago.  It's been a long time since I have had issues with the Spotify app, I missed some features like canv...
  • MafeG
  • Spotify Legend
  • 706 Views
  • 5 replies
  • 1 likes
  • Account
  • 706 Views
  • 5 replies
  • 1 likes

Superuser Contribution App on landline has no option to connect to FB

I don't see how to do this on the account even on the landline. How do I do it? There is nothing in the Apps tab to add apps.

  • Casual Listener
  • I don't see how to do this on the account even on the landline.  How do I do it?  There is nothing in the Apps tab to add apps.
  • MafeG
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes