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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 165163 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 165163 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11088 Views
  • 6 replies
  • 11 likes
  • Security
  • 11088 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513711 Views
  • 986 replies
  • 112 likes
  • Account
  • 513711 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125479 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125479 Views
  • 74 replies
  • 12 likes

Superuser Contribution Maximum playlists allowed

Hello all, is there a maximum number of playlists allowed per user? There is nothing I can find on the subject. To be clear, I am not referring to the maximum number of songs per playlist, but a maximum number of playlists in your library. I have bee...

  • Gig Goer
  • Hello all, is there a maximum number of playlists allowed per user? There is nothing I can find on the subject. To be clear, I am not referring to the maximum number of songs per playlist, but a maxi...
  • SonicPaul
  • Gig Goer
  • 1325 Views
  • 5 replies
  • 1 likes
  • 1325 Views
  • 5 replies
  • 1 likes

On a premium family plan, can I have 2 accounts with the same email address? How do I set that up?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 624 Views
  • 1 replies
  • 0 likes
  • Account
  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got a new phone and I can't get into my old Spotify account.

I have a premium account, but I can't get into it on my new phone. I had to create this account just to be able to get on here and try to get in contact with someone.

  • Visitor
  • I have a premium account, but I can't get into it on my new phone. I had to create this account just to be able to get on here and try to get in contact with someone.
  • Monicadonio
  • Visitor
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Account

Hello there, I’ve been using Spotify for about a year now. Just last week or two weeks ago perhaps I started experiencing problems logging into my account. At first I didn’t think much of it because Spotify usually kicks me out of my account but afte...

  • Visitor
  • Hello there, I’ve been using Spotify for about a year now. Just last week or two weeks ago perhaps I started experiencing problems logging into my account. At first I didn’t think much of it because ...
  • Luan
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta duplicada

Por favor! Necesito que me den una solución. Mi cuenta se duplicó y contacté por correo al soporte pero tardan mucho. Llevo 4 días esperando y no pueden ayudarme. Comienzo a ponerme nervioso e insisto en que su atención es pésima. Me están decepciona...

  • Visitor
  • Por favor! Necesito que me den una solución. Mi cuenta se duplicó y contacté por correo al soporte pero tardan mucho. Llevo 4 días esperando y no pueden ayudarme. Comienzo a ponerme nervioso e insist...
  • AndresM
  • Moderator
  • 1735 Views
  • 6 replies
  • 0 likes
  • 1735 Views
  • 6 replies
  • 0 likes

Account deactivated for no reason

I have a student premium account. On Monday night, I got 2 emails, one saying that my account was deactivated for "fraudulent activity" (???) and one saying that I cancelled my premium subscription. This isn't the first time this has happened- it als...

  • Regular
  • I have a student premium account. On Monday night, I got 2 emails, one saying that my account was deactivated for "fraudulent activity" (???) and one saying that I cancelled my premium subscription. ...
  • 275 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 275 Views
  • 0 replies
  • 0 likes

Superuser Contribution more than one account I have 2 accounts paid for by Spark telecom in NZ

I have 2 accounts paid for by Spark telecom in New Zealand (my wife and myself phone accounts), as a promotion - BUT I am also being charged monthly for that (or another) Premium account? the full price directly by Spotify?Please advise how I can get...

  • Visitor
  • I have 2 accounts paid for by Spark telecom in New Zealand (my wife and myself phone accounts), as a promotion - BUT I am also being charged monthly for that (or another) Premium account? the full pr...
  • Alex
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Card expired and restarted my family account, but all accounts have been deleted

Hi, My credit card expired and I restarted my family account, but the other linked accounts are deleted. How do I get these back so I don't have to recreate playlists, etc?

  • Newbie
  • Hi,   My credit card expired and I restarted my family account, but the other linked accounts are deleted. How do I get these back so I don't have to recreate playlists, etc?
  • Keaskin
  • Newbie
  • 1075 Views
  • 7 replies
  • 0 likes
  • 1075 Views
  • 7 replies
  • 0 likes

Solved!! Changing my current email address to my previous email

PlanPremium FamilyCountryCanada Device(iPhone 12 Pro Max, MacBook Air 2019)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had two account before,Free Spotify (with email address 1.0)Premium Family (with email address 2....

  • Newbie
  • Plan Premium Family Country Canada   Device (iPhone 12 Pro Max, MacBook Air 2019) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had two a...
  • syatestc
  • Casual Listener
  • 1237 Views
  • 6 replies
  • 0 likes
  • Account
  • 1237 Views
  • 6 replies
  • 0 likes

I'm trying to add my current account to my crome book.

I keep getting Infomation on starting a new account. I had this issue when I switched cell phones. I did get the help I needed. However, I do not recall what I needed to do.

  • Visitor
  • I keep getting Infomation on starting a new account. I had this issue when I switched cell phones. I did get the help I needed. However, I do not recall what I needed to do.
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

How do I change my name on my account?

I need to change from my married name back to my maiden name and will be wanting to change my bank payment details when get my new account.

  • Visitor
  • I need to change from my married name back to my maiden name and will be wanting to change my bank payment details when get my new account.
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Hi i changed my country settings, but spotify still says that i didnt

I changed my location cuz i moved, but it still says that i didnt n i need to go to spotify.com. I went there n location is changed there. Then i went to spotify app n it still says the same. Please help

  • Visitor
  • I changed my location cuz i moved, but it still says that i didnt n i need to go to spotify.com. I went there n location is changed there. Then i went to spotify app n it still says the same. Please ...
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Cant login into my account

I've created my account somewhere in 2018 - 2019. It uses this email scorpion.valder@yahoo.com.But since april 17th of this year i cannot acces it. Even when i press "forgot your password?" and write email i wrote above, it says that user with this e...

  • Visitor
  • I've created my account somewhere in 2018 - 2019. It uses this email scorpion.valder@yahoo.com. But since april 17th of this year i cannot acces it. Even when i press "forgot your password?" and wri...
  • Maxim
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution February Royalties

Hello EverybodyI'm Label Owner and i want to ask a question. Don't know where to really ask that question.Spotify haven't paid yet royalties for febrauary , march and april.Anybody have idea why and when they will pay royalties?Are here any Label Own...

  • Casual Listener
  • Hello Everybody I'm Label Owner and i want to ask a question.   Don't know where to really ask that question. Spotify haven't paid yet royalties for febrauary , march and april. Anybody hav...
  • Alex
  • Spotify Legend
  • 2848 Views
  • 15 replies
  • 0 likes
  • 2848 Views
  • 15 replies
  • 0 likes

Superuser Contribution premium still playing adds

I have changed countries and changed account to premium, yet my laptop says that I am still on free and when I play music it still plays adds

  • Casual Listener
  • I have changed countries and changed account to premium, yet my laptop says that I am still on free and when I play music it still plays adds
  • AndresM
  • Moderator
  • 284 Views
  • 3 replies
  • 0 likes
  • 284 Views
  • 3 replies
  • 0 likes