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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88847 Views

9 replies

2 likes

Account
Login
  • 88847 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

758771 Views

18 replies

29 likes

  • 758771 Views
  • 18 replies
  • 29 likes

Superuser Contribution Receiving advertisments even though spotify premium subscriber

PlanPremiumCountry Device Operating SystemWindows My Question or IssueHi,I've been a Spotify Premium subscriber for a while now, and I keep getting ads even though the premium sign up page says that Spotify Premium is ad-free.Examples of these includ...

Music Fan

Plan Premium Country   Device   Operating System Windows   My Question or Issue Hi, I've been a Spotify Premium subscriber for a while now, and I keep getting ads even t...

adamamiejones

Visitor

3650 Views

14 replies

6 likes

Premium
  • 3650 Views
  • 14 replies
  • 6 likes

Superuser Contribution Cancelling my account on my death

My wife is concerned ( we are both elderly ) that she would need to cancel my Spotify Premium account and subscription on my death. She does not do Facebook or Twitter and cannot cancel the bank payment as it's neither a Direct Debit of Standing Orde...

Casual Listener

My wife is concerned ( we are both elderly ) that she would need to cancel my Spotify Premium account and subscription on my death.   She does not do Facebook or Twitter and cannot cancel t...

Mihail

Spotify Legend

708 Views

1 replies

0 likes

Account
  • 708 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Other] Spotify and Facebook

For those of us that created our Spotify account when you had to use Facebook, you should be able to unlink Facebook. I want to log in with my email now without losing all of my playlists. The only reason I have Facebook still is because I need it to...

Newbie

For those of us that created our Spotify account when you had to use Facebook, you should be able to unlink Facebook. I want to log in with my email now without losing all of my playlists. The only r...

Novy

Moderator

622 Views

1 replies

1 likes

Other
  • 622 Views
  • 1 replies
  • 1 likes

Superuser Contribution Have Duo, but message saying upgrade to premium

Plan DuoCountry New Zealand DeviceGalaxy Watch Active 2 & Galaxy s21 My Question or IssueDuo works fine on my phone, but once synced with my watch, will not let me go into standalone mode. It tells me that I need to upgrade to premium. Have rebooted ...

Newbie

Plan Duo Country New Zealand    Device Galaxy Watch Active 2 & Galaxy s21   My Question or Issue Duo works fine on my phone, but once synced with my watch, will not let me g...

CarlosE

Spotify Legend

518 Views

1 replies

0 likes

Account
  • 518 Views
  • 1 replies
  • 0 likes

How do you remove a speaker from your Spotify account even after signing out on all devices?

I have tried numerous times to remove my family speakers from my account. I believe they are Alexa speakers. I have signed out of all devices numerous times and put only show local devices, however I still see them as devices to connect too. Also, at...

Casual Listener

I have tried numerous times to remove my family speakers from my account. I believe they are Alexa speakers. I have signed out of all devices numerous times and put only show local devices, however I...

OneByBoo

Roadie

2419 Views

1 replies

0 likes

  • 2419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify 3-month Free Trial Error

My Question or IssueOn Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I clicked on the link to the 3-month trial sign-up page provid...

Regular

My Question or Issue On Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I clicked...

shvzal

Visitor

2477 Views

10 replies

1 likes

Account
Free
Premium
  • 2477 Views
  • 10 replies
  • 1 likes

i cannot login via facebook

i cant login at all when pressing the login with facebook the site wont load either on my phone or via the browser and if i try clicking account on the spotify that is installed on my pc nothing happends just opens browser and does not load anything ...

Music Fan

i cant login at all when pressing the login with facebook the site wont load either on my phone or via the browser and if i try clicking account on the spotify that is installed on my pc nothing happ...

MattSuda

Spotify Star

776 Views

2 replies

0 likes

Account
Login
  • 776 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Remove "special character" from username

Not sure when this started (I believe it was after the update which allows you to see top monthly artists on your profile) but the problem I seem to have is the "see all" option on my profile fails to load for anything - followers, following, public ...

Casual Listener

Not sure when this started (I believe it was after the update which allows you to see top monthly artists on your profile) but the problem I seem to have is the "see all" option on my profile fails t...

avsiojiwefniows

Casual Listener

1631 Views

5 replies

1 likes

Account
  • 1631 Views
  • 5 replies
  • 1 likes

Superuser Contribution How do you find your own user ID?

I saw a post about how you have to share the profile link and that it will have the user ID in it but it doesn't work that way anymore.

Newbie

I saw a post about how you have to share the profile link and that it will have the user ID in it but it doesn't work that way anymore.    

CarlosE

Spotify Legend

9132 Views

1 replies

0 likes

  • 9132 Views
  • 1 replies
  • 0 likes

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Visitor

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Maxim

Spotify Star

920 Views

3 replies

0 likes

Other
  • 920 Views
  • 3 replies
  • 0 likes

Superuser Contribution Originals and Exclusives

Why do I have to see those Spotify Originals & Exklusives I would never listen to? They are OVER my own lists and artists. Please deactivate it.I pay for premium so I dont want to see your ads.SincerelyAll Spotify Users.

Casual Listener

Why do I have to see those Spotify Originals & Exklusives I would never listen to? They are OVER my own lists and artists. Please deactivate it. I pay for premium so I dont want to see your ads....

Mihail

Spotify Legend

597 Views

1 replies

0 likes

Premium
  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to edit artist page. Account duplication - two instances of artist pages

PlanPremiumCountrySweden My Question or IssueGreetings everyone. I am using distrokid as a distributor to have my music put on spotify. I have since changed my original artist name from XEUDONYM to XEU. In doing this, when I am trying to change my pr...

Newbie

Plan Premium Country Sweden   My Question or Issue Greetings everyone. I am using distrokid as a distributor to have my music put on spotify. I have since changed my original artist name f...

MafeG

Spotify Legend

901 Views

1 replies

0 likes

Account
  • 901 Views
  • 1 replies
  • 0 likes

Music Scheduling

PlanFreeCountry DeviceWindowsOperating SystemWindows 10 My Question or IssueWith the free version of Spotify, are you able to schedule playlists to play during specific times of the day? Or is this a paid feature only? Thanks!

Newbie

Plan Free Country   Device Windows Operating System Windows 10   My Question or Issue With the free version of Spotify, are you able to schedule playlists to play during specific ...

Lev7

Visitor

16551 Views

2 replies

0 likes

Account
  • 16551 Views
  • 2 replies
  • 0 likes

Ipad app says account doesn't match

PlanPremiumCountryUnited KingdomDeviceiPad 4th genOperating SystemiOS 10 My Question or IssueI'm trying to log in on my old iPad but it says the account doesn't match even when I copy and paste my username. I'm using the app and that is the only plac...

Newbie

Plan Premium Country United Kingdom Device iPad 4th gen Operating System iOS 10   My Question or Issue I'm trying to log in on my old iPad but it says the account doesn't match even wh...

Maxim

Spotify Star

3483 Views

3 replies

0 likes

Account
Login
Other
  • 3483 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recommended songs

Hello everyone! I am irritated about my recommended songs. I used to listen to them, and I do not want to listen to them anymore, but they are still on my recommended section. So how can I reset my listening history? Thanks for your replies.

Casual Listener

Hello everyone! I am irritated about my recommended songs. I used to listen to them, and I do not want to listen to them anymore, but they are still on my recommended section. So how can I reset my l...

Laety_31

Newbie

813 Views

5 replies

0 likes

Account
Other
  • 813 Views
  • 5 replies
  • 0 likes

Superuser Contribution Reinstalled Spotify and now the app won't open

I uninstalled Spotify (following instructions to do it correctly) and, I did this because it kept giving me the error message "No Internet Connection" yet Im always on WiFi at my home, and, so there's no reason for it,and my Internet connections were...

Visitor

I uninstalled Spotify (following instructions to do it correctly) and, I did this because it kept giving me the error message "No Internet Connection" yet Im always on WiFi at my home, and, so there'...

CarlosE

Spotify Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email address changing

Will changing my email on Spotify delete any playlists of mine or any on the other family members accounts? Will it in anyway effect our current accounts?

Newbie

Will changing my email on Spotify delete any playlists of mine or any on the other family members accounts? Will it in anyway effect our current accounts?

Alex

Spotify Legend

2972 Views

2 replies

0 likes

Account
  • 2972 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Premium duo

Plan PremiumCountry - Ireland DevicePC/iphone 11Operating System(iOS 10, Windows 10) My Question or IssueI have a Premium Subscription and I am currently living in France with my partner for at least the next 12 months. I've tried to add my partner o...

Newbie

Plan Premium Country - Ireland   Device PC/iphone 11 Operating System (iOS 10, Windows 10)   My Question or Issue I have a Premium Subscription and I am currently living in Fr...

BettyAlora

Casual Listener

822 Views

2 replies

1 likes

Account
Premium
Subscription
  • 822 Views
  • 2 replies
  • 1 likes

Please let us block followers already!

This feature request has been "under consideration" for 8.5 years. Please prioritize it!

Casual Listener

This feature request has been "under consideration" for 8.5 years.   Please prioritize it!

Brunelicia

Community Legend

572 Views

1 replies

0 likes

Account
Other
  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paying for Spotify Duo

I was paying for Spotify premium for a couple years and enjoyed it, and now I’m looking to subscribe to the Spotify duo so my girlfriend can use Spotify as well. However I would prefer to pay using a Visa Mastercard gift card and I’m not sure if that...

Newbie

I was paying for Spotify premium for a couple years and enjoyed it, and now I’m looking to subscribe to the Spotify duo so my girlfriend can use Spotify as well. However I would prefer to pay using a...

Elena

Moderator

1251 Views

1 replies

1 likes

Premium
  • 1251 Views
  • 1 replies
  • 1 likes