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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396309 Views
  • 943 replies
  • 107 likes
  • Account
  • 396309 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170452 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170452 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98834 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98834 Views
  • 68 replies
  • 10 likes

Superuser Contribution You're offline. Connect to a network to log in.

Hello, I was logged out of the Spotify app on my Note20 Ultra and it will not let me log back in. Saying I am offline and cannot connect to a network. I have tried logging in with my username and my email and have even deleted the app multiple times ...

  • Casual Listener
  •   Hello, I was logged out of the Spotify app on my Note20 Ultra and it will not let me log back in. Saying I am offline and cannot connect to a network. I have tried logging in with my username...
  • Elena
  • Moderator
  • 714 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 714 Views
  • 4 replies
  • 0 likes

Superuser Contribution How to submit home-adress not via Google (Familiy account)

It's now required to submit your home-adres to Spotify in order to check whether the family really lives together. Ok, fair enough. The form however runs through Google Maps and therefore the data I submit goes to Google and is subjected to their pri...

  • Visitor
  • It's now required to submit your home-adres to Spotify in order to check whether the family really lives together. Ok, fair enough.   The form however runs through Google Maps and therefore th...
  • Jeremy
  • Spotify Legend
  • 721 Views
  • 1 replies
  • 0 likes
  • Account
  • 721 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changed country but can't log in

PlanFreeCountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueI recently moved to Germany from the UKI changed my profile country to Germany via the website. Yet when I try to log in via...

  • Casual Listener
  •   Plan Free Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue I recently moved to Germany from the UK ...
  • Elena
  • Moderator
  • 586 Views
  • 3 replies
  • 3 likes
  • Account
  • 586 Views
  • 3 replies
  • 3 likes

Solved!! my account dosn't exist

Some years ago i've created a spotify account which I recently tried to log into with my phone, however none of my passwords worked/I've forgotten my password, so after that I got the email to reset my password but when i tapped on it, it instantly s...

  • Visitor
  • Some years ago i've created a spotify account which I recently tried to log into with my phone, however none of my passwords worked/I've forgotten my password, so after that I got the email to reset ...
  • Billy-J
  • Spotify Star
  • 523 Views
  • 2 replies
  • 0 likes
  • 523 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution No puedo eliminar una playlist

PlanPremiumPaísMéxicoSistema operativoAndroid y Windows Mi pregunta o problemaTrato de eliminar una playlist y no puedo del todo porque la elimino y se crea otra vez automáticamente.Hoy cheque esa playlist y tenía 3 canciones que yo no puse (no compa...

  • Casual Listener
  • Plan Premium País México Sistema operativo Android y Windows   Mi pregunta o problema Trato de eliminar una playlist y no puedo del todo porque la elimino y se crea otra vez automáticame...
  • Ivan
  • Spotify Legend
  • 2981 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 2981 Views
  • 1 replies
  • 0 likes

Payment declined

PlanPremiumCountryPhilippines DeviceSamsung Galaxy A50sOperating SystemAndroid Version 10 My Question or IssueFor some reason, Spotify is declining payment, even if the correct card details are used, and the account has sufficient funds. I receive SM...

  • Casual Listener
  • Plan Premium Country Philippines   Device Samsung Galaxy A50s Operating System Android Version 10   My Question or Issue For some reason, Spotify is declining payment, even if th...
  • Billy-J
  • Spotify Star
  • 1180 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1180 Views
  • 3 replies
  • 0 likes

Kein Wechsel von Free zu Premium Duo zulässig

PlanFree/PremiumCountryDeutschland / GermanyDevice(Samsung Galaxy S20)Operating System(Android 7) Hallo liebe Community, ich war im Familien Account bei meiner Exfreundin dabei, da ich bei ihr gewohnt habe. Jetzt habe ich Spotify Free. Jetzt ziehe ic...

  • Visitor
  •   Plan Free/Premium Country Deutschland / Germany Device (Samsung Galaxy S20) Operating System (Android 7)   Hallo liebe Community,    ich war im Familien Account bei ...
  • Maxim
  • Spotify Star
  • 754 Views
  • 3 replies
  • 0 likes
  • Free
    Premium
  • 754 Views
  • 3 replies
  • 0 likes

Misplaced profile picture and possible data leakage

Spoiler (Highlight to read)UnUnPlanPremiumCountryUSA and TaiwanDevicePhone and laptop Operating SystemiOS and Windows 10 My Question or IssueThe weekly discover album made for me was misplaced to my friend’s Spotify account. The musics made for me ar...

  • Casual Listener
  • Un Plan Premium Country USA and Taiwan Device Phone and laptop  Operating System iOS and Windows 10   My Question or Issue The weekly discover album made for me was misplaced to ...
  • CosmoAdamari_YT
  • Casual Listener
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 Accounts and one user

PlanPremiumCountrySpainDeviceMobile: HUAWEI P Smart 2019, OS Android.Laptop: ASUS, Intel core i5, OS Windows 10My Question or Issue Hi, I'm Juanjo, and I created the Spotify account through my old Facebook account. On August I delated the facebook ac...

  • Visitor
  • Plan Premium Country Spain Device Mobile: HUAWEI P Smart 2019, OS Android. Laptop: ASUS, Intel core i5, OS Windows 10 My Question or Issue   Hi,  I'm Juanjo, and I created the Spo...
  • Peter
  • Spotify Legend
  • 827 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 827 Views
  • 5 replies
  • 0 likes

Superuser Contribution How can I change recommendations and most listened to?

Hi! My husband has used my account for years, before I managed to send him off to his own within my family account (where the kids since long have their own). His music taste is mixed into mine, and its quite different. Can I reset my preferences? Ca...

  • Visitor
  • Hi! My husband has used my account for years, before I managed to send him off to his own within my family account (where the kids since long have their own).  His music taste is mixed into mine...
  • Alex
  • Spotify Legend
  • 1276 Views
  • 1 replies
  • 1 likes
  • Account
  • 1276 Views
  • 1 replies
  • 1 likes

Solved!! Usar Google en vez de Facebook

PlanPremiumPaizPanamáDispositivo(Xiaomi Redmi 6A)Sistema Operativo(Android Oreo) Mi Pregunta Quisiera entrar a mi cuenta con Google sin tener que usar Facebook, quisiera cambiar este método para entrar a mi cuenta

  • Visitor
  • Plan Premium Paiz Panamá Dispositivo (Xiaomi Redmi 6A) Sistema Operativo (Android Oreo)   Mi Pregunta  Quisiera entrar a mi cuenta con Google sin tener que usar Facebook, qui...
  • OneByBoo
  • Roadie
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 430 Views
  • 1 replies
  • 0 likes

In menu missing "Podcasts & Shows" item

PlanPremiumCountryMoldova DevicePCOperating SystemWindows 10 My Question or IssueHi,Why "Podcasts & Shows" page is disabled in Moldova? Thanks,Mihail.

  • Casual Listener
  • Plan Premium Country Moldova   Device PC Operating System Windows 10   My Question or Issue Hi, Why "Podcasts & Shows" page is disabled in Moldova?   Thanks, Mi...
  • OneByBoo
  • Roadie
  • 451 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 451 Views
  • 3 replies
  • 0 likes

lost all saved music etc. by switching from free to premium duo

PlanFree/Premium DuoCountrygermanyDevice(iPhone 6S)Operating System(.) My Question or Issueswitched from my own premium to free to a premium duo account now all my personalized library, saved music, playlists etc is gone. IPhone and webplayer show th...

  • Visitor
  • Plan Free/Premium Duo Country germany Device (iPhone 6S) Operating System (.)   My Question or Issue switched from my own premium to free to a premium duo account now all my personaliz...
  • Billy-J
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Two-Factor-Authentication

I use Spotify on a Huawei phone (running on Android 10/EMUI 10.0.0) as well as on a MacBook Pro 2017 (on Catalina 10.15.6). A few days ago, I received an email about a new login to my Spotify account coming from the USA, whereas I am situated in Euro...

  • Casual Listener
  • I use Spotify on a Huawei phone (running on Android 10/EMUI 10.0.0) as well as on a MacBook Pro 2017 (on Catalina 10.15.6).    A few days ago, I received an email about a new login to my ...
  • Luan
  • Spotify Star
  • 4190 Views
  • 1 replies
  • 6 likes
  • Security
  • 4190 Views
  • 1 replies
  • 6 likes

Superuser Contribution My Student Discount Premium subscription won't work

PlanStudent Premium CountryPhilippinesDeviceHuawei Matebook D15Operating SystemWindows 10 My Question or IssueI've already subscribed to student discount premium through mobile payment however I still couldn't access the premium features. I have alre...

Screenshot (148).png Screenshot_20201017-175055.jpg
  • Casual Listener
  • Plan Student Premium  Country Philippines Device Huawei Matebook D15 Operating System Windows 10   My Question or Issue I've already subscribed to student discount premium through...
  • Ivan
  • Spotify Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 459 Views
  • 1 replies
  • 0 likes

I can’t add my playlist to my artist profile

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve been trying to add my creates playlist to my artist profile for a couple of days now. It sim...

  • Visitor
  • Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’ve been tryin...
  • Billy-J
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Premium
  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Trouble with premium login

PlanFree/PremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a premium account, how to log in after logging out, by default they direct me to...

  • Casual Listener
  • Plan Free/Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Billy-J
  • Spotify Star
  • 555 Views
  • 5 replies
  • 0 likes
  • Premium
  • 555 Views
  • 5 replies
  • 0 likes

Student Discount Premium Subscription won't work

PlanStudent Premium CountryPhilippinesDeviceHuawei Matebook D15Operating SystemWindows 10 My Question or IssueI've already subscribed to student discount premium through mobile payment however I still couldn't access the premium features. I have alre...

  • Casual Listener
  • Plan Student Premium  Country Philippines Device Huawei Matebook D15 Operating System Windows 10   My Question or Issue I've already subscribed to student discount premium through...
  • Billy-J
  • Spotify Star
  • 574 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 574 Views
  • 5 replies
  • 0 likes

Vote Popup

Hello this is where Spotify sent me so I guess I'll type it here. I understand if Spotify would like to encourage voting in the election, you do you. However if I pay for premium can I not be asked this constantly with popups. It is considerably anno...

  • Casual Listener
  • Hello this is where Spotify sent me so I guess I'll type it here. I understand if Spotify would like to encourage voting in the election, you do you. However if I pay for premium can I not be asked t...
  • Billy-J
  • Spotify Star
  • 927 Views
  • 3 replies
  • 2 likes
  • Voting
  • 927 Views
  • 3 replies
  • 2 likes

Problems updating artist profile images

Hello! i´m having problems trying to update my avatar and header image on my artist profile. (Sebastián Henríquez). I already tried to install the apps, and log out to log in again. I am using the suggested image sizes and formats.I always get a mess...

  • Visitor
  • Hello! i´m having problems trying to update my avatar and  header image on my artist profile. (Sebastián Henríquez). I already tried to install the apps, and log out to log in again. I...
  • Billy-J
  • Spotify Star
  • 679 Views
  • 1 replies
  • 0 likes
  • 679 Views
  • 1 replies
  • 0 likes