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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414385 Views
  • 965 replies
  • 108 likes
  • Account
  • 414385 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181190 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181190 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101436 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101436 Views
  • 68 replies
  • 10 likes

Superuser Contribution Security breach in Spotify premium accounts

Last tuesday, for the second time in 1 year i believe, someone hacked into my spotify premium account and changed the email adress. For the second time, Spotify suggested this was a problem of mine (security issues). I have many accounts in different...

  • Newbie
  •   Last tuesday, for the second time in 1 year i believe, someone hacked into my spotify premium account and changed the email adress. For the second time, Spotify suggested this was a problem o...
  • Pauldonnachie
  • Casual Listener
  • 11980 Views
  • 22 replies
  • 6 likes
  • Security
  • 11980 Views
  • 22 replies
  • 6 likes

No "See How You Listened in 2020" Playlist.

I never got a "See how you listened in 2020" Playlist. This makes me sad because I love music and Spotify is my main platform for listening. Can Spotify please recognize this and if other people have the same problem then vote.

  • Casual Listener
  • I never got a "See how you listened in 2020" Playlist. This makes me sad because I love music and Spotify is my main platform for listening. Can Spotify please recognize this and if other people have...
  • STLBatman
  • Gig Goer
  • 584 Views
  • 5 replies
  • 1 likes
  • 584 Views
  • 5 replies
  • 1 likes

Superuser Contribution Premium Individual to Family upgrade?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, we have one sibling in the family with a Premium Individual account. Now someone else ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...
  • Jeremy
  • Spotify Legend
  • 652 Views
  • 3 replies
  • 0 likes
  • Account
  • 652 Views
  • 3 replies
  • 0 likes

Why is there no link to 'Ask the Community' anywhere in the main pages of community.spotify.com?

Why did I have to google "Spotify answers, post a question" to get to the link? And why is it a 'mobile' link?https://community.spotify.com/t5/mobile/askaquestionpage?search_community=true

2020-12-22_103403_ksnip.png
  • Regular
  • Why did I have to google "Spotify answers, post a question" to get to the link?   And why is it a 'mobile' link? https://community.spotify.com/t5/mobile/askaquestionpage?search_community=...
  • Billy-J
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Help! I cannot log in

Hi! Today I used Spotify(free not premium) in the afternoon. When I tried to listen to music at night, it had logged me out of my phone, iPad and my laptop. I tried to log in but it said my email/username or password was incorrect. Then I tried to us...

  • Newbie
  • Hi! Today I used Spotify(free not premium) in the afternoon. When I tried to listen to music at night, it had logged me out of my phone, iPad and my laptop. I tried to log in but it said my email/use...
  • Billy-J
  • Spotify Star
  • 639 Views
  • 1 replies
  • 0 likes
  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family prem - missed payment has now deleted all playlists

I recently moved from Canada to Ireland with my family. It asked me to update my payment plans which I failed to do before it logged me and all my family out. I have set up the account again but 1) will not let me add any of the same family members b...

  • Casual Listener
  • I recently moved from Canada to Ireland with my family. It asked me to update my payment plans which I failed to do before it logged me and all my family out. I have set up the account again but 1) w...
  • CarlosE
  • Moderator
  • 1223 Views
  • 3 replies
  • 0 likes
  • 1223 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Issue connecting to Sonos Speakers from one particular Spotify account

PlanPremium FamilyCountryUKDeviceiPhone 11 Pro Max, MacBook Pro 2020, Dell Laptop, Sonos (circa 12 speakers over 2 locations, home and office, plus tested on a friend’s system).Operating SystemiOS 14, Mac OS, Windows 10 My Question or IssueFundamenta...

  • Casual Listener
  • Plan Premium Family Country UK Device iPhone 11 Pro Max, MacBook Pro 2020, Dell Laptop, Sonos (circa 12 speakers over 2 locations, home and office, plus tested on a friend’s system). Operating ...
  • Jeremy
  • Spotify Legend
  • 1007 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1007 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs do not appear on playlist

So whenever I want to move my liked songs to new playlist manually, they just do not appear in my playlist, the song count does go up whenever I add it and whenever in shuffle they do appear and play but I cant see them whenever I go on.

  • Visitor
  • So whenever I want to move my liked songs to new playlist manually, they just do not appear in my playlist, the song count does go up whenever I add it and whenever in shuffle they do appear and play...
  • Ivan
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution What is the best way to use premium on shared device (like TV)

PlanPremiumCountryCroatiaDevicePhilips Android TV My Question or IssueI have premium account, and I am really careful about teaching spotify about my music taste (it is currently almost perfect).I am using spotify connect to listen on my TV.However, ...

  • Casual Listener
  • Plan Premium Country Croatia Device Philips Android TV   My Question or Issue I have premium account, and I am really careful about teaching spotify about my music taste (it is currently...
  • Eni
  • Moderator
  • 397 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 397 Views
  • 3 replies
  • 0 likes

Cannot remember password, E-mail doesn't exist, still logged in some devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello!Right now i am having this problem that i forgot my password. I also cannot login with ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello! ...
  • AdamDam
  • Spotify Star
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account was deleted, can I Recover it?

PlanFree DeviceiPad Mini 5 Operating SystemiOS 13 My Question or IssueMy account, Legendarykomodo, suddenly got deleted today. I can't access it at all. Is there a way I can recover it? Thanks

  • Casual Listener
  • Plan Free   Device iPad Mini 5   Operating System iOS 13   My Question or Issue My account, Legendarykomodo, suddenly got deleted today. I can't access it at all. Is there a ...
  • Alex
  • Spotify Legend
  • 653 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 653 Views
  • 3 replies
  • 0 likes

Spotify Account Registration

When I got to claim a Spotify account, it does not seem to work or register correctly, does anyone know the issue of how I can fix this problem. Thank you

  • Newbie
  • When I got to claim a Spotify account, it does not seem to work or register correctly, does anyone know the issue of how I can fix this problem.   Thank you     
  • Billy-J
  • Spotify Star
  • 637 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Unlimited
  • 637 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Just moved abroad and use Spotify Free - Now I have to update payment but I don't want to upgrade

I just moved to Spain from the US and use the free version of Spotify. Now it says the only way I can change my country settings to use Spotify is by updating my payment details, but I don't want to upgrade to Spotify premium, and it seems like that'...

  • Newbie
  • I just moved to Spain from the US and use the free version of Spotify. Now it says the only way I can change my country settings to use Spotify is by updating my payment details, but I don't want to ...
  • Novy
  • Moderator
  • 609 Views
  • 5 replies
  • 0 likes
  • 609 Views
  • 5 replies
  • 0 likes

Solved!! Paying for old account -- Spotify won't refund

Have had a Premium subscription for two and a half years, and found out yesterday that an old account I had through Spotify that I tried to cancel and thought I had has been enrolled in auto-pay (also for a Premium subscription) and I've been paying ...

  • Casual Listener
  • Have had a Premium subscription for two and a half years, and found out yesterday that an old account I had through Spotify that I tried to cancel and thought I had has been enrolled in auto-pay (als...
  • pdurrance
  • Visitor
  • 1544 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 1544 Views
  • 4 replies
  • 0 likes

Can't remember email address

I need to log in but I can't remember my email address . This account I am using now is n99ot one usually used. How long does it take for a reply from customer service?.

  • Visitor
  • I need to log in but I can't remember my email address . This account I am using now is n99ot one usually used. How long does it take for a reply from customer  service?.  
  • AdamDam
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms] Spotify Pausing On Every Device/Browser. Account Issue?

A week ago spotify would continuously pause music every 10-30 seconds and initially I thought the problem was with my phone, so I uninstalled and reinstalled. It continued to not work, but I shrug it off. I open the PC version of spotify and the issu...

  • Visitor
  • A week ago spotify would continuously pause music every 10-30 seconds and initially I thought the problem was with my phone, so I uninstalled and reinstalled. It continued to not work, but I shrug it...
  • Alex
  • Spotify Legend
  • 481 Views
  • 2 replies
  • 1 likes
  • All Platforms
  • 481 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify refuses to contact me regarding my disabled account.

PlanPremiumCountrySingaporeMy Question or IssueI've contacted Spotify at least 5 times over 2.5 months regarding my disabled account. Each time they tell me they need a specialist to review my case, but close to 3 months later, I have yet to receive ...

  • Regular
  • Plan Premium Country Singapore My Question or Issue I've contacted Spotify at least 5 times over 2.5 months regarding my disabled account. Each time they tell me they need a specialist to revi...
  • allie95
  • Regular
  • 740 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 740 Views
  • 5 replies
  • 0 likes

[Desktop][Friend Feed] the same three friends show in friend activity

I am following quite a lot of friends on Spotify. I keep seeing activity of only three people in my "Friend Activity" tab. I want to see what my other friends are listening to. Spotify - there have been other similar threads and on some threads its t...

  • Casual Listener
  • I am following quite a lot of friends on Spotify. I keep seeing activity of only three people in my "Friend Activity" tab. I want to see what my other friends are listening to. Spotify - there have b...
  • OneByBoo
  • Roadie
  • 862 Views
  • 1 replies
  • 1 likes
  • Desktop
    Friend Feed
  • 862 Views
  • 1 replies
  • 1 likes

Artist profile not displayed in search option

Hello I have an Artist Profile, but it normal users cannot find it through the search option.What can I do? Any ideas?I'm releasing my first single, so happy for any response. Thanks in advance, Faidy

  • Visitor
  • Hello   I have an Artist Profile, but it normal users cannot find it through the search option. What can I do? Any ideas? I'm releasing my first single, so happy for any response.   T...
  • OneByBoo
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Unable to login

PlanFamily PremiumCountryUnited KingdomMy Question or IssuesHey, I have a family premium plan but my mother's email address was hacked so she is now unable to login or reset the password, is there anyway we can get the Spotify account back, we think ...

  • Newbie
  •   Plan Family Premium Country United Kingdom My Question or Issues Hey,  I have a family premium plan but my mother's email address was hacked so she is now unable to login or reset ...
  • Maxim
  • Spotify Star
  • 490 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 490 Views
  • 1 replies
  • 0 likes