Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1550 Views
0 replies
7 likes
Security

1550 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445566 Views
970 replies
108 likes
Account

445566 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198907 Views
119 replies
116 likes
Account

1198907 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108200 Views
70 replies
11 likes
Account
Login
Premium

108200 Views
70 replies
11 likes

Solved!!Superuser Contribution I have connection problems

PlanPremiumCountryTurkeyDevice(iPad 6, Samsung Galaxy M11, Samsung Galaxy J7 Prime and 2 other my laptops)Operating System(iOS, Android, Windows 10) My Question or IssueI have problem about connect to Spotify even though connected to wifi i tried you...

emreasci
Casual Listener
Plan Premium Country Turkey Device (iPad 6, Samsung Galaxy M11, Samsung Galaxy J7 Prime and 2 other my laptops) Operating System (iOS, Android, Windows 10) My Question or Issue I hav...
2021-04-12 3:19:47 PM
2021-04-13 7:23:42 PM
Eni
Moderator
729 Views
3 replies
0 likes
Account
Login
Premium
Subscription

729 Views
3 replies
0 likes

Solved!!Superuser Contribution Can Login With Mobile Hotspot but Not With Wifi

PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueI can login with a mobile hotspot on desktop app and in phone but when i try to login with my home network it is saying Firewall may be blocking spotify.... (Error code: accesspoi...

ulasozcan78
Regular
Plan Premium Country Turkey Operating System Windows 10 My Question or Issue I can login with a mobile hotspot on desktop app and in phone but when i try to login with my home network ...
2021-04-11 11:53:58 AM
2021-04-13 1:37:49 AM
Eni
Moderator
2166 Views
9 replies
0 likes
Premium

2166 Views
9 replies
0 likes

Superuser Contribution What happens to my Spotify Premium Duo/Family account when I move out of the country?

Hello all, My brother will pay for a premium Spotify account (duo/family), and he'll stay in our home country. However, I'll move out and won't be back for a year or so. Will I still be able to listen to music online/offline? Or will I encounter any ...

user-removed
Visitor
Hello all, My brother will pay for a premium Spotify account (duo/family), and he'll stay in our home country. However, I'll move out and won't be back for a year or so. Will I still be able...
2021-04-10 12:58:20 PM
2021-04-12 6:20:47 PM
Eni
Moderator
865 Views
2 replies
0 likes
Account
Other
Premium
Subscription

865 Views
2 replies
0 likes

Claiming artist profile with a release on the way

I plan to release a song via distrokid and I timed the release for roughly 4 weeks from now, but since I don't have live music yet I can't seem to claim my artist profile, which is needed for the pitching. Is there a workaround this, or do I miss pit...

kyyper
Casual Listener
I plan to release a song via distrokid and I timed the release for roughly 4 weeks from now, but since I don't have live music yet I can't seem to claim my artist profile, which is needed for the pit...
2021-04-12 3:17:24 PM
2021-04-12 3:26:43 PM
Billy-J
Spotify Star
304 Views
1 replies
0 likes
Account
Other

304 Views
1 replies
0 likes

[Desktop] Why is my profile red?

PlanFamily PremiumCountryItaly It's not really an issue, but I can't get my head over this thing. Why is my profile red? I asked a friend of mine if he sees it like I do, and he does. While every other profile I searched they're always grey. This is ...

Dokujuju98
Casual Listener
Plan Family Premium Country Italy It's not really an issue, but I can't get my head over this thing. Why is my profile red? I asked a friend of mine if he sees it like I do, and he does. ...
2021-04-10 1:47:00 PM
2021-04-11 11:53:02 PM
EthanS1
Community Legend
2649 Views
4 replies
0 likes
Account
Other

2649 Views
4 replies
0 likes

Wrong country name in Account settings

My Question or Issue Hi, In my profile, setting for "Country or region" is wrong. There is no country on this earth that is called Bosnia, there is only Bosnia and Herzegovina. And if you counting on the region that is Bosnia, that is wrong too.The c...

MC75
Visitor
My Question or Issue Hi, In my profile, setting for "Country or region" is wrong. There is no country on this earth that is called Bosnia, there is only Bosnia and Herzegovina.&nbsp...
2021-04-08 10:51:48 PM
2021-04-11 11:21:57 PM
Maxim
Spotify Star
535 Views
1 replies
0 likes
Account

535 Views
1 replies
0 likes

Superuser Contribution impossible de se réabonner a premium avec ma carte bleue

bonjour, j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas recu de demande de debit de spotify). aujourd'hui je recois un 2e m...

hlb
Newbie
bonjour, j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas rec...
2014-08-27 9:49:19 AM
2021-04-11 10:00:15 PM
Novy
Moderator
4611 Views
6 replies
2 likes

4611 Views
6 replies
2 likes

Why pay two bill ??

PlanPremiumCountryTurkey My Question or Issue I get two payments from my phone bill, but I have only one account. What is the reason for this and how can I change it?

Cagatayyucel
Newbie
Plan Premium Country Turkey My Question or Issue I get two payments from my phone bill, but I have only one account. What is the reason for this and how c...
2021-04-11 4:08:02 PM
2021-04-11 8:23:48 PM
Billy-J
Spotify Star
556 Views
1 replies
0 likes
Account

556 Views
1 replies
0 likes

Solved!! Why can’t I use two accounts at once?

PlanFree &PremiumCountryU.K. Device(iPhones) My Question or IssueI have premium and my wife a free account. When one of us starts playing music, the other one’s account stops playing. This happens whether we’re both on WiFi or one on 4g. We have sepa...

Ol12
Casual Listener
Plan Free &Premium Country U.K. Device (iPhones) My Question or Issue I have premium and my wife a free account. When one of us starts playing music, the other one’s account ...
2021-04-11 11:39:06 AM
2021-04-11 1:50:04 PM
Ol12
Casual Listener
798 Views
6 replies
0 likes
Account
Premium

798 Views
6 replies
0 likes

[Desktop][Friend Feed]

Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck still uses Facebook

Muhammadrios38
Casual Listener
Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck stil...
2021-04-09 6:16:09 AM
2021-04-10 12:42:00 AM
Muhammadrios38
Casual Listener
525 Views
2 replies
0 likes
Desktop
Friend Feed

525 Views
2 replies
0 likes

cant login to my account

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueSo yesterday i updated my client. It was a little bit buggy but was ok then it automatically logged off me from my account and i couldnt log on for like 10 times but in th...

user-removed
Visitor
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue So yesterday i updated my client. It was a little bit buggy but was ok then it automatically lo...
2021-04-10 12:09:49 PM
2021-04-10 8:00:00 PM
Luke
Spotify Star
552 Views
1 replies
0 likes
Account
Premium

552 Views
1 replies
0 likes

2x geld van de rekening ook al heb ik een Gratis abonnement?

Geen van de onderstaande informatie is vereist. Hoe meer u biedt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen.Plan GratisHet land BelgiëHet apparaatSamsung Galaxy HarddiskAndroid Mijn vraag van probleem: al 2x geld van de rekenin...

rolandandrea
Visitor
Geen van de onderstaande informatie is vereist. Hoe meer u biedt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen. Plan Gratis Het land België Het apparaat Samsung Galaxy ...
2021-04-10 2:39:08 PM
2021-04-10 2:53:54 PM
Hubo
Community Legend
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Another person's account information on my account

PlanFreeCountryUSDeviceSamsung Galaxy 10+, LaptopOperating SystemAndroid 11, Windows 10 My Question or IssueA long time ago I signed up for a Spotify account, which I would occasionally listen to. One day I noticed someone else's account information ...

Raydurz
Visitor
Plan Free Country US Device Samsung Galaxy 10+, Laptop Operating System Android 11, Windows 10 My Question or Issue A long time ago I signed up for a Spotify account, which I...
2021-04-10 2:08:09 AM
2021-04-10 2:33:30 AM
Billy-J
Spotify Star
1280 Views
1 replies
0 likes
Account
Login
Security

1280 Views
1 replies
0 likes

[Desktop][Browse] Si pago por cuenta sin publicidad, por qué aparece Facebook?

Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz. Cómo se elimina definitivamente esa publicidad?

Palomowin
Visitor
Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz. Cómo se elimina definitivamente esa publicidad?
2021-04-08 6:15:35 AM
2021-04-09 10:53:24 PM
Luan
Spotify Star
436 Views
1 replies
0 likes
Browse
Desktop

436 Views
1 replies
0 likes

Superuser Contribution Someone hacked my account and started listening to new artists

Hello everyone,In these few days I noticed a strange device in Spotify Connect that was listening to music of some new artists because on Last.FM they have something like 4-5 scrobbles.I started investigating and I realized that this person was liste...

SyriasSerj
Casual Listener
Hello everyone, In these few days I noticed a strange device in Spotify Connect that was listening to music of some new artists because on Last.FM they have something like 4-5 scrobbles. I started ...
2020-04-10 11:08:19 PM
2021-04-08 2:27:00 PM
Jeremy
Spotify Legend
3832 Views
7 replies
0 likes
Account
Premium

3832 Views
7 replies
0 likes

Superuser Contribution "Why go Premium?...... No ad interruptions"

Good morning!I am a long time premium member, and continue to the enjoy the service while listening to my favorite artists, or the recommended artists that you guys suggest. This experience is far and above better than ANY other music streaming servi...

lafaver14
Casual Listener
Good morning! I am a long time premium member, and continue to the enjoy the service while listening to my favorite artists, or the recommended artists that you guys suggest. This experience is far ...
2021-03-15 4:05:39 PM
2021-04-08 2:25:14 PM
lafaver14
Casual Listener
1751 Views
3 replies
2 likes
Premium

1751 Views
3 replies
2 likes

German User Interface orthographic and grammar errors

Since a few month my user interface is showing more and more orthographic errors with lots of special characters in words. Mainly asterisks. When is this bug finally fixed? It is getting more and more annoying to deal with the UI. If there is a probl...

user-removed
Visitor
Since a few month my user interface is showing more and more orthographic errors with lots of special characters in words. Mainly asterisks. When is this bug finally fixed? It is getting more and mor...
2021-03-31 2:35:32 AM
2021-04-08 2:23:49 PM
user-removed
Not applicable
728 Views
6 replies
0 likes
Account

728 Views
6 replies
0 likes

Can't Reset Password

PlanFree/Premium My Question or Issue The email account that was linked to my Spotify account was deleted (not this account I'm using right now, a separate account). I have forgotten my password for that account, so I cannot change it to my new email...

clover95
Visitor
Plan Free/Premium My Question or Issue The email account that was linked to my Spotify account was deleted (not this account I'm using right now, a separate account). I hav...
2021-04-08 4:12:07 AM
2021-04-08 6:43:49 AM
AdamDamon
Spotify Star
614 Views
1 replies
0 likes
Account
Other

614 Views
1 replies
0 likes

Superuser Contribution Display name is not giving search results

This might sound weird but I'm doing a scavenger hunt that has a part that leads me to Spotify. The clue/hint that we were given was that the display name is one very specific word (I know the word I just don't want to dox the account) but we aren't ...

Rm102301
Newbie
This might sound weird but I'm doing a scavenger hunt that has a part that leads me to Spotify. The clue/hint that we were given was that the display name is one very specific word (I know the word I...
2021-04-07 9:21:33 AM
2021-04-07 9:47:15 PM
Novy
Moderator
510 Views
1 replies
0 likes
Account
Other

510 Views
1 replies
0 likes

[Desktop][Podcasts] Sexual Adverts

What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comfortable to listen to music with your parents and silbli...

jeembo
Visitor
What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comforta...
2021-03-31 3:50:32 PM
2021-04-07 10:05:00 AM
OneByBoo
Roadie
703 Views
1 replies
0 likes
Desktop
Podcasts

703 Views
1 replies
0 likes

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