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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88126 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
734431 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
755221 Views
18 replies
29 likes
Greetings,I've been using spotify family plan (me + 1 other person) for the past month and now I want to completely cancel my premium. I don't want neither the family plan or normal Premium but I can't seem to find the option to do it. I tried going ...
Greetings, I've been using spotify family plan (me + 1 other person) for the past month and now I want to completely cancel my premium. I don't want neither the family plan or normal Premium but I c...
Community Legend
438 Views
3 replies
0 likes
Hey there, I was just wondering whether it's possible to pay for my spotify subcription on the spotify website by using an apple giftcard. I don't want to subcribe through apple store because it charges me extra money and would rather subscribe throu...
Hey there, I was just wondering whether it's possible to pay for my spotify subcription on the spotify website by using an apple giftcard. I don't want to subcribe through apple store because it char...
Newbie
311 Views
2 replies
0 likes
I accidentally reversed my payment for spotify premium on the 5th of may. Since the 14th of may I can't log into spotify on my laptop and on my android phone, nor on the webplayer. I don't get any error message, so I don't know what the problem is. I...
I accidentally reversed my payment for spotify premium on the 5th of may. Since the 14th of may I can't log into spotify on my laptop and on my android phone, nor on the webplayer. I don't ge...
Spotify Star
870 Views
3 replies
0 likes
My wife just has premium Spotify family, and then invite me as family member, but the trouble is, i can't accept the invitation, its written that i am not in same country with my wife, any solution?
My wife just has premium Spotify family, and then invite me as family member, but the trouble is, i can't accept the invitation, its written that i am not in same country with my wife, any solution?
Music Fan
457 Views
3 replies
0 likes
I am having problems changing my location. I have just come from New Zealand and cannot change my location back to the uk, when I try to edit my location I simply cannot click on the country option. I try to change my card details to my uk card but o...
I am having problems changing my location. I have just come from New Zealand and cannot change my location back to the uk, when I try to edit my location I simply cannot click on the country option. ...
Roadie
250 Views
1 replies
0 likes
I cant logon and chance My country since the spotify webside loope everytime i try to acces account settings?
I cant logon and chance My country since the spotify webside loope everytime i try to acces account settings?
Casual Listener
262 Views
2 replies
0 likes
How can I change the language of spotify web to English if I'm in Germany?
How can I change the language of spotify web to English if I'm in Germany?
Community Legend
1268 Views
1 replies
0 likes
I can't cancel subscription, when I go and enter my password it says it is not correct, but it is I also tried to change password but the problem remain.Tomorrow I will be charged for the month but I don't want to continue use it, do I have to send t...
I can't cancel subscription, when I go and enter my password it says it is not correct, but it is I also tried to change password but the problem remain. Tomorrow I will be charged for the month b...
Community Legend
349 Views
1 replies
0 likes
Hey spotify, I try to get spotify premium, but I noticed there was a special discount for students. I didn't knew it was only referring for college students you see I'm a high school student . By the time I noticed the transaction have already took p...
Hey spotify, I try to get spotify premium, but I noticed there was a special discount for students. I didn't knew it was only referring for college students you see I'm a high school student . By the...
Not applicable
344 Views
1 replies
0 likes
I was randomly charged $11.29 on my debit card from spotify when i cancelled it mid way through the trial period.I was simply wondering how i can go about getting a refund for this money that was taken from my account.
I was randomly charged $11.29 on my debit card from spotify when i cancelled it mid way through the trial period. I was simply wondering how i can go about getting a refund for this money that was t...
Not applicable
365 Views
1 replies
0 likes
Hello Spotify Customer Service, I subscribed to Spotify Premium service in December last year, $13.99 for the first three months then $13.99/month. I remember having some trouble subscribing at the time and tried a couple of sites. I now find I am be...
Hello Spotify Customer Service, I subscribed to Spotify Premium service in December last year, $13.99 for the first three months then $13.99/month. I remember having some trouble subscribing...
Casual Listener
393 Views
2 replies
0 likes
So i am From the Netherlands and live in Aruba. I've got spotify premium for 2 years and paid through my Aruba credit card. NowMy card expired and when I change my payment details it states that my card is registered in a country that is not supporte...
So i am From the Netherlands and live in Aruba. I've got spotify premium for 2 years and paid through my Aruba credit card. Now My card expired and when I change my payment details it states that my...
Spotify Star
1202 Views
1 replies
0 likes
I have a Facebook linked account which specifically says that I am Spotify FREE - however $11.99 is being debited from my account every month. I have tried to log in using the only 3 email addresses that I have and Spotify doesn't recognise them - I ...
I have a Facebook linked account which specifically says that I am Spotify FREE - however $11.99 is being debited from my account every month. I have tried to log in using the only 3 email addresses ...
Not applicable
599 Views
1 replies
0 likes
My account was frozen due to insufficient funds, I then re-subscribed(updated my funds)through my apple acount, my apple acount tells me my subscription is verified, but my acount is still frozen. I payed and I want my acount unfrozen please.
My account was frozen due to insufficient funds, I then re-subscribed(updated my funds)through my apple acount, my apple acount tells me my subscription is verified, but my acount is still frozen. I ...
Community Legend
445 Views
1 replies
0 likes
I need help someone hacked my account and changed my email and password the only way I have to access now is with my facebook account
I need help someone hacked my account and changed my email and password the only way I have to access now is with my facebook account
Regular
1068 Views
9 replies
0 likes
I had a Samsung galaxy tab 4, it stopped working completly because it overheated and the las thing that played was the middle of an ad. So now I'm on my new phone and whenever I go to spotify, that ad shows up and I play it and it says "This song is ...
I had a Samsung galaxy tab 4, it stopped working completly because it overheated and the las thing that played was the middle of an ad. So now I'm on my new phone and whenever I go to spotify, that a...
Casual Listener
363 Views
2 replies
0 likes
I'm not quite sure if this is the right place to put this, but I don't know anywhere else it would fit. I apologize if this isn't the right place. I've been on Spotify for a long time and haven't had any issues with the program at all until now. It s...
I'm not quite sure if this is the right place to put this, but I don't know anywhere else it would fit. I apologize if this isn't the right place. I've been on Spotify for a long time ...
Community Legend
797 Views
1 replies
0 likes
Help please . got a link for family premium and clicked use Facebook as login and it used the wrong account. It used someone else's account and I need to get it to mine and off the family premium !!!
Help please . got a link for family premium and clicked use Facebook as login and it used the wrong account. It used someone else's account and I need to get it to mine and off the family premium !!!
Spotify Star
319 Views
1 replies
0 likes
Hey, my spotify account has been hacked, which is this one, but the guy doesn't know how to sign out of all devices I guess, because I'm still logged into my spotify account on the website, and on my desktop client. My login username is Phoenixion, a...
Hey, my spotify account has been hacked, which is this one, but the guy doesn't know how to sign out of all devices I guess, because I'm still logged into my spotify account on the website, and on my...
Not applicable
457 Views
1 replies
0 likes
Hey there, Been having this issue for months now and I'm a bit exhausted. I like spotify so help me sort this out. It's quite weird cause some songs will always showed up as "song not available" and will never ever play. I'm running el capitan on a m...
Hey there, Been having this issue for months now and I'm a bit exhausted. I like spotify so help me sort this out. It's quite weird cause some songs will always showed u...
Casual Listener
573 Views
2 replies
0 likes
