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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398404 Views
  • 948 replies
  • 107 likes
  • Account
  • 398404 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171480 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171480 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99099 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99099 Views
  • 68 replies
  • 10 likes

Can't remember the password.. can't reset password because email no longer exists.. HELP!

Hey! I ordered Spotify Premium to a wrong Spotify - account! I have two different accounts, because I can't remember password from the first account and I can't reset the password, because I don't have access to accounts email any more. I ordered Pre...

  • Newbie
  • Hey!   I ordered Spotify Premium to a wrong Spotify - account! 😕 I  have two different accounts, because I can't remember password from the first account and I can't reset the password, ...
  • osornios
  • Spotify Star
  • 401 Views
  • 2 replies
  • 1 likes
  • Account
  • 401 Views
  • 2 replies
  • 1 likes

$0.99 for the 3 months

I was recently charged $9.99 when I attempted to to try the trial for $0.99 for three months. Is there a way I can get my money back? Who do I contact to do this?

  • Newbie
  • I was recently charged $9.99 when I attempted to to try the trial for $0.99 for three months. Is there a way I can get my money back? Who do I contact to do this?
  • osornios
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 123 Views
  • 1 replies
  • 0 likes

country on account not changing

I'm having issues with the country listed in my spotify account. I am subscribed to premium and the payment method has a billing address in the USA, but for some reason, although I have put in the payment details numerous times, the country in my pro...

  • Newbie
  • I'm having issues with the country listed in my spotify account. I am subscribed to premium and the payment method has a billing address in the USA, but for some reason, although I have put in the pa...
  • osornios
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • Premium
  • 116 Views
  • 1 replies
  • 0 likes

I can not cancel my subscription because it says my status is free

Even though my Spotify tells me my subscription status is "free", I was still charged for the last 3 months. Ironically because it says I am free, so I can not cancle this subscription that I have been unknowingly paying for either. What kind of game...

  • Newbie
  •   Even though my Spotify tells me my subscription status is "free", I was still charged for the last 3 months. Ironically because it says I am free, so I can not cancle this subscription that I...
  • osornios
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Canceling subscription

I have a bit of a dilemma. When i use the app, its logged in with my Facebook account. When i came to the spotify site, my Facebook account was not registered. Once i registered it, it doesn't recognize i already have Premium through the app (purchas...

  • Casual Listener
  • I have a bit of a dilemma. When i use the app, its logged in with my Facebook account. When i came to the spotify site, my Facebook account was not registered. Once i registered it, it doesn't recogn...
  • osornios
  • Spotify Star
  • 227 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 227 Views
  • 4 replies
  • 0 likes

Upgraded to premium still on free!

Hi I just upgraded to premium yet still showing free account. Tried everything suggested!!! Uninstalled, changed password etc etc

  • Visitor
  • Hi I just upgraded to premium yet still showing free account. Tried everything suggested!!! Uninstalled, changed password etc etc
  • user-removed
  • Not applicable
  • 208 Views
  • 4 replies
  • 0 likes
  • Premium
  • 208 Views
  • 4 replies
  • 0 likes

Solved!! Try Premium for 3 month - 0,99€ does not work

Hello,I have never tried premium and now there is this offer (3 month premium for only 0,99€), so i wanna give it a try.When i click on the "get premium"-button a browser window opens and under the displayed payment-methods (right on the top)the load...

  • Casual Listener
  • Hello, I have never tried premium and now there is this offer (3 month premium for only 0,99€), so i wanna give it a try. When i click on the "get premium"-button a browser window opens and und...
  • watzi3
  • Casual Listener
  • 247 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 247 Views
  • 2 replies
  • 0 likes

help me

my spotify keeps saying Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.

  • Casual Listener
  • my spotify keeps saying  Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.
  • kerwin123kp
  • Casual Listener
  • 168 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 168 Views
  • 2 replies
  • 0 likes

Being charged for premium now for one year and can't cancel

I signed up over a year ago have never received premium and have done everything they say but I am still being charged every month. How can I stop this? I'm am ready to sue spotify

  • Newbie
  • I signed up over a year ago have never received premium and have done everything they say but I am still being charged every month. How can I stop this? I'm am ready to sue spotify
  • LordRollin
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
  • 139 Views
  • 1 replies
  • 0 likes

Cancelled in December, Still Being Charged

I cancelled my premium subscription back in December 2015 after my 3 month subscription had ended and I was charged for another month. I'm not overly upset with that charge because it was my fault I hadn't gone in to change the automatic renewal stat...

  • Newbie
  • I cancelled my premium subscription back in December 2015 after my 3 month subscription had ended and I was charged for another month.  I'm not overly upset with that charge because it was my fa...
  • user-removed
  • Not applicable
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 105 Views
  • 1 replies
  • 0 likes

Need to delete account

How can I delete my Spotify account?Thanks

  • Visitor
  • How can I delete my Spotify account? Thanks
  • Raphaelberaldo
  • Newbie
  • 156 Views
  • 2 replies
  • 0 likes
  • Account
  • 156 Views
  • 2 replies
  • 0 likes

Can't reset password

Hello , I can't reset my password because I have given a worng E-Mail address on my Registration.Now I want to change my Mail and I contacted the Support by E-Mail but there is no respond after 4 days .... I don't know what to do because I can't logi...

  • Casual Listener
  • Hello ,   I can't reset my password because I have given a worng E-Mail address on my Registration. Now I want to change my Mail and I contacted the Support by E-Mail but there is no respond ...
  • user-removed
  • Not applicable
  • 220 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 220 Views
  • 3 replies
  • 0 likes

i cant use my Virtual card

Hi i am from Turkey. I want to purchase premium but i cant use my virtual card. Please help me.

  • Visitor
  • Hi i am from Turkey. I want to purchase premium but i cant use my virtual card. Please help me.
  • user-removed
  • Not applicable
  • 770 Views
  • 2 replies
  • 0 likes
  • Account
  • 770 Views
  • 2 replies
  • 0 likes

Solved!! Premium not working on iphone

Hi I have had to restore my iPhone and now when I try to log back in to Spotify it's not recognising that I have a premium account. I have tried logging in and out, both my username and email address and deleting the app altogether and restoring. Ple...

  • Casual Listener
  • Hi I have had to restore my iPhone and now when I try to log back in to Spotify it's not recognising that I have a premium account. I have tried logging in and out, both my username and email address...
  • Jordtenbulte
  • Casual Listener
  • 367 Views
  • 4 replies
  • 0 likes
  • Premium
  • 367 Views
  • 4 replies
  • 0 likes

German Help pls

Hey i need German Support, My Facebook Account is locked and no Therefore Spotify because of this Accoint is so connected.

  • Newbie
  • Hey i need German Support, My Facebook Account is locked and no Therefore Spotify because of this Accoint is so connected.  
  • 79 Views
  • 0 replies
  • 0 likes
  • Account
  • 79 Views
  • 0 replies
  • 0 likes

Susbect my Account has been hacked

All started yesterday when I was using Spotify and it poped up saying listening on ps3-111 I just clicked continue listening on my phone and did not think twice about it then aboult an hour later I had an email come through saying my email address ha...

  • Visitor
  • All started yesterday when I was using Spotify and it poped up saying listening on ps3-111 I just clicked continue listening on my phone and did not think twice about it then aboult an hour later I h...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 156 Views
  • 1 replies
  • 0 likes

PayPal failed

Hello,today i saw the offer "3Month for 0,99,-" made a try directly.But when i had to make a hook at the box that they can book money after the 3 month, i continued.But at the moment the Money had to go to Spotify the App sends me to the Box from the...

  • Casual Listener
  • Hello, today i saw the offer "3Month for 0,99,-"  made a try directly. But when i had to make a hook at the box that they can book money after the 3 month, i continued. But at the moment the ...
  • juliuss334
  • Newbie
  • 185 Views
  • 1 replies
  • 0 likes
  • Premium
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! I bye premium om 3 months

I bye 3 months for 9 dkkbut I have not got it. Help me please

  • Casual Listener
  • I bye 3 months for 9 dkk but I have not got it. Help me please
  • anjieeeeeeeeee
  • Roadie
  • 475 Views
  • 7 replies
  • 0 likes
  • Premium
    Subscription
  • 475 Views
  • 7 replies
  • 0 likes

HELP

So I tried to buy premium for a new account with the same card as my previous account. It told me I couldn't use the same card (?) and then I checked my bank account and saw that Spotify had charged me for the service, and I do not have premium.

  • Casual Listener
  • So I tried to buy premium for a new account with the same card as my previous account. It told me I couldn't use the same card (?) and then I checked my bank account and saw that Spotify had charged ...
  • Rawrrahina
  • Casual Listener
  • 193 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 193 Views
  • 2 replies
  • 0 likes

99 Cents/3 Months Deal Not Working

I attempted to get the 99 cents for 3 months deal with a gift card, but it's telling me that I've already gotten it. I think it's because a member of my family used the same gift card last year to get the deal, but on a different account. I understan...

  • Newbie
  • I attempted to get the 99 cents for 3 months deal with a gift card, but it's telling me that I've already gotten it. I think it's because a member of my family used the same gift card last year to ge...
  • anjieeeeeeeeee
  • Roadie
  • 253 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 253 Views
  • 1 replies
  • 1 likes