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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9774 Views
  • 3 replies
  • 9 likes
  • Security
  • 9774 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491302 Views
  • 981 replies
  • 111 likes
  • Account
  • 491302 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213208 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213208 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122296 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122296 Views
  • 72 replies
  • 12 likes

Premium

I paid the $.99 for the 3 months of Spotify premium for my sister's account, but since I already have a Spotify premium account on my card it will not let her account activate the premium features. I was still charged the $.99 and I was wondering if ...

  • Newbie
  • I paid the $.99 for the 3 months of Spotify premium for my sister's account, but since I already have a Spotify premium account on my card it will not let her account activate the premium features. I...
  • 143 Views
  • 0 replies
  • 0 likes
  • Premium
  • 143 Views
  • 0 replies
  • 0 likes

Paid for premium but it won't upgrade me

My premium subscription expired a couple days ago from lack of funds but then I added money to my card and tried to pay, but it said my card was having a bad day? Then I get a receipt saying Spotify did charge my card but still won't upgrade me for s...

  • Casual Listener
  • My premium subscription expired a couple days ago from lack of funds but then I added money to my card and tried to pay, but it said my card was having a bad day? Then I get a receipt saying Spotify ...
  • 129 Views
  • 0 replies
  • 0 likes
  • Premium
  • 129 Views
  • 0 replies
  • 0 likes

Have the same problem with premium account

Heey hello !! .. i have the same problem .. paid for premium account and the app says "free" i tried evething what you said but anything fixed my problem .. can you really help me?? .. this is my order number 118128668129

  • Newbie
  • Heey hello !! .. i have the same problem .. paid for premium account and the app says "free" i tried evething what you said but anything fixed my problem .. can you really help me?? .. this is my ord...
  • 127 Views
  • 0 replies
  • 0 likes
  • Free
  • 127 Views
  • 0 replies
  • 0 likes

Bought Premium deal 3 months, But it only gave me 1?

Hello, it's pretty much in the subject, bought the deal and it wants to renew in a month. Is there a way to get my extra 2 months :)?

  • Newbie
  • Hello, it's pretty much in the subject, bought the deal and it wants to renew in a month. Is there a way to get my extra 2 months :)?
  • 126 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 126 Views
  • 0 replies
  • 0 likes

Can't log in

I downloaded for desktop, tired logging in and got the message "The email address you entered has already been registered, but your account hasn't been confirmed yet. You'll get an email soon with details on how to confirm your account." I never rece...

  • Newbie
  • I downloaded for desktop, tired logging in and got the message "The email address you entered has already been registered, but your account hasn't been confirmed yet. You'll get an email soon with de...
  • 166 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 166 Views
  • 0 replies
  • 0 likes

Account hacked???

Hi, Something appears to be wrong with my Spotfy Premium Account. I was charged on May 8th, so payments are still coming out. I was using my gmail email address to log in, but 2 weeks ago that stopped working. I am now no longer able to log in using ...

  • Newbie
  • Hi,   Something appears to be wrong with my Spotfy Premium Account.  I was charged on May 8th, so payments are still coming out.  I was using my gmail email address to log in, but 2 ...
  • 136 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 136 Views
  • 0 replies
  • 0 likes

Unable to login

Hey,I can't login to my account on both my desktop and my iOS devices. When i try to reset the password the page times out. I recently bought 2 years worth of premium subscription on ebay that was later added to my account. I haven't had access to th...

  • Casual Listener
  • Hey, I can't login to my account on both my desktop and my iOS devices. When i try to reset the password the page times out. I recently bought 2 years worth of premium subscription on ebay th...
  • anjieeeeeeeeee
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 213 Views
  • 1 replies
  • 0 likes

I am on a premium subscription ($0.99 for 3 months), and i want to apply for family plan

How will the billing be done...will it finish my 3 months for $0.99 first then proceed with the payment under the spotify family?

  • Newbie
  • How will the billing be done...will it finish my 3 months for $0.99 first then proceed with the payment under the spotify family?
  • anjieeeeeeeeee
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Payment details

I had a payment fail, because I had to cancel my card. I have a new card and am trying to change my payment details, but the page where you are suppossed to do that always gets stuck in a loading screen.

  • Newbie
  • I had a payment fail, because I had to cancel my card. I have a new card and am trying to change my payment details, but the page where you are suppossed to do that always gets stuck in a loading scr...
  • anjieeeeeeeeee
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
  • 169 Views
  • 1 replies
  • 0 likes

I cannot connect my Facebook to my Spotify.

So, I cannot connect my Facebook because it is connected to another Spotify that accidentally got created, and I want to connect it to the one I have.

  • Newbie
  • So, I cannot connect my Facebook because it is connected to another Spotify that accidentally got created, and I want to connect it to the one I have.
  • 127 Views
  • 0 replies
  • 0 likes
  • Other
  • 127 Views
  • 0 replies
  • 0 likes

He pagado premium y sigo siendo free

He pagado Spotify premium el sábado 04 de Junio y sigo con la conexión free. El cargo de 0.99€ me lo han realizado y tampoco he recibido ningún correo de activación o respuesta a mi activación. Ya es la segunda vez que escribo y no tengo respuesta. M...

  • Newbie
  • He pagado Spotify premium el sábado 04 de Junio y sigo con la conexión free. El cargo de 0.99€ me lo han realizado y tampoco he recibido ningún correo de activación o respuesta a mi activación. Ya es...
  • osornios
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Premium
  • 283 Views
  • 1 replies
  • 0 likes

3 months premium at £9.99 end date

Hi, I was confused about when the end date is for the Spotify Premium for £9.99 for 3 months. On the Spotify website it says that the offer is available up until the 30th June. I, however, just got an advert saying that this week is the last to sign ...

  • Newbie
  • Hi,  I was confused about when the end date is for the Spotify Premium for £9.99 for 3 months. On the Spotify website it says that the offer is available up until the 30th June. I, however, jus...
  • osornios
  • Spotify Star
  • 577 Views
  • 1 replies
  • 0 likes
  • Premium
  • 577 Views
  • 1 replies
  • 0 likes

Linking to Spotify Family

As a current premium individual member, if I join a currently established premium family account will my current playlists, saved music, etc. tranfer over to the family account I would be joining?

  • Casual Listener
  • As a current premium individual member, if I join a currently established premium family account will my current playlists, saved music, etc. tranfer over to the family account I would be joining?
  • 206 Views
  • 0 replies
  • 0 likes
  • Account
  • 206 Views
  • 0 replies
  • 0 likes

Payment issues

I bought the 3 months discount for 1 months price and now it says on my account details that it will charge me the same amount, next month.

  • Newbie
  • I bought the 3 months discount for 1 months price and now it says on my account details that it will charge me the same amount, next month.
  • osornios
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 207 Views
  • 1 replies
  • 0 likes

where is available offline i only see download

i dowloaded my music in songs and then it doesnt show offline and i just payed for that why isnt it showing do i need to put all my sings in a playlist

  • Newbie
  • i dowloaded my music in songs and then it doesnt show offline and i just payed for that why isnt it showing do i need to put all my sings in a playlist
  • osornios
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Other
  • 158 Views
  • 1 replies
  • 0 likes

Phone Number

What phone number can I call to actually talk to someone who can answer my questions?

  • Casual Listener
  • What phone number can I call to actually talk to someone who can answer my questions?
  • 156 Views
  • 0 replies
  • 0 likes
  • Other
  • 156 Views
  • 0 replies
  • 0 likes

Unable to update country setting

Hi, My account is based in US, now I'm in Australia but it is locked and does not allow me to update it under my account settings.I've messaged support and did not hear anything back. How else would I be able to change my country settings when there ...

  • Casual Listener
  • Hi,   My account is based in US, now I'm in Australia but it is locked and does not allow me to update it under my account settings. I've messaged support and did not hear anything back. How ...
  • longtruongholle
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • Account
  • 207 Views
  • 2 replies
  • 0 likes

Family Premium

I have had spotify premium for some months using gift cards ,I do not want use any other bank card ,I have a suscription ending on December this year ,if I want to upgrade my account to family premium ,will you use this credit I have ?can I keep usin...

  • Newbie
  • I have had spotify premium for some months using gift cards ,I do not want use any other bank card ,I have a suscription ending on December this year ,if I want to upgrade my account to family premiu...
  • osornios
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Premium
  • 189 Views
  • 1 replies
  • 0 likes

My account

I signed up with Spotify using my facebook account. My facebook page was reported and now I dont have access to that particular spotify account. Is there a way that I can retrieve that account? If not, I need to to stop payment for music I cant liste...

  • Newbie
  • I signed up with Spotify using my facebook account. My facebook page was reported and now I dont have access to that particular spotify account. Is there a way that I can retrieve that account? If no...
  • osornios
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
  • 158 Views
  • 1 replies
  • 0 likes

Solved!! premium problem kreditkarten daten aktualisirung nicht möglich

kann kreditkarte nicht aktualisieren, lädt nur stumpfsinnig und es passiert nichts. siehe bild anbeinein, ich nehme keine andere Zahlungsart.ich wurde jezt auf free zurückgestellt, habe bisher keine info dazu bekommen - wieso?????nein, ich will kein ...

  • Casual Listener
  • kann kreditkarte nicht aktualisieren, lädt nur stumpfsinnig und es passiert nichts. siehe bild anbei nein, ich nehme keine andere Zahlungsart. ich wurde jezt auf free zurückgestellt, habe bisher ke...
  • MartinPi
  • Casual Listener
  • 363 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 363 Views
  • 2 replies
  • 0 likes