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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4284 Views
  • 0 replies
  • 9 likes
  • Security
  • 4284 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463032 Views
  • 974 replies
  • 110 likes
  • Account
  • 463032 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204905 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204905 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112798 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112798 Views
  • 72 replies
  • 12 likes

Changed card to USA, country still hasn't changed under settings

I clicked "Change country" under the 'Edit Payment Settings' page, and it still says im In Germany?Getting kind of annoying, none of my family members can use the family premium because it says we aren't in the same darn country but I'm pretty sure.....

  • Casual Listener
  • I clicked "Change country" under the 'Edit Payment Settings' page, and it still says im In Germany? Getting kind of annoying, none of my family members can use the family premium because it says we ...
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 106 Views
  • 1 replies
  • 0 likes

Close my account

Hello, I want to close my Spotify account and don't know how to do it.Can somebody help me ? I'm french so sorry for my english. Sebi_67

  • Casual Listener
  • Hello,   I want to close my Spotify account and don't know how to do it. Can somebody help me ?   I'm french so sorry for my english.   Sebi_67
  • Sebi_67
  • Casual Listener
  • 396 Views
  • 2 replies
  • 0 likes
  • Account
  • 396 Views
  • 2 replies
  • 0 likes

HELP, why did Spotify delete my premium account??

I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...

  • Casual Listener
  • I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 188 Views
  • 1 replies
  • 0 likes

Solved!! Can't change subscription to Spotify Family

So here's the thing. I had a premium subscription, that I had to cancel because an unrelated problem with my credit card. I decided to upgrade again, but to a family plan, so my parents and brother could add to that plan and cancel their own subscrip...

  • Visitor
  • So here's the thing. I had a premium subscription, that I had to cancel because an unrelated problem with my credit card.    I decided to upgrade again, but to a family plan, so my parent...
  • user-removed
  • Not applicable
  • 2368 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 2368 Views
  • 2 replies
  • 0 likes

Solved!! Spotify deleted my premium account?

I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...

  • Casual Listener
  • I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
  • laurasssds123
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 353 Views
  • 2 replies
  • 0 likes

Accidently switched to family premium.

I was going to click on an offer as I tought that my Spotify subscription was cancelled.I then clicked and found out that I accidently have paid for a month of family premium when I was going for premium only.Is there any way that I can get my accoun...

  • Newbie
  • I was going to click on an offer as I tought that my Spotify subscription was cancelled. I then clicked and found out that I accidently have paid for a month of family premium when I was going for...
  • user-removed
  • Not applicable
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

2 problems, how to disconnect an unknown unit and why does music start playing automatically?

Hey,I have 2 problems. 1. There is a unit connected to my account that I have know idea of who or what it is and I would like to disconnect it, how do I do? (it is called "Spotiamb 0.2.1".)2. Music starts playing suddenly and automatically without me...

  • Newbie
  • Hey, I have 2 problems.   1. There is a unit connected to my account that I have know idea of who or what it is and I would like to disconnect it, how do I do? (it is called "Spotiamb 0.2.1"....
  • Bittencourt
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Other
  • 185 Views
  • 1 replies
  • 0 likes

" This song is not available , if the file is located on your computer , you can import it. "

Hi , I have the following problem . I can not play music . It happens this message " This song is not available , if the file is located on your computer , you can import it. " Each song and each artist . Sry my English is very bad .. ; )

  • Newbie
  •   Hi , I have the following problem . I can not play music . It happens this message " This song is not available , if the file is located on your computer , you can import it. " Each song...
  • user-removed
  • Not applicable
  • 154 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 154 Views
  • 2 replies
  • 0 likes

Changing Country Setting

Can somebody help me change my current country setting to Malta? The only available country when I try to change it is the UK. Thank you

  • Casual Listener
  • Can somebody help me change my current country setting to Malta? The only available country when I try to change it is the UK.    Thank you
  • Bittencourt
  • Spotify Star
  • 570 Views
  • 6 replies
  • 0 likes
  • Account
  • 570 Views
  • 6 replies
  • 0 likes

Plan Familiar

Plan Familiar He cambiado mi plan individual por uno familiar, he invitado a un amigo y no puede acceder a spotify premium, desinstalo la aplicacin del iphone la instalo nuevamente, pero el user me dice que ya existe (obvio), como la puedo eliminar??...

  • Newbie
  • Plan Familiar   He cambiado mi plan individual por uno familiar, he invitado a un amigo y no puede acceder a spotify premium, desinstalo la aplicacin del iphone la instalo nuevamente, pero el ...
  • 251 Views
  • 0 replies
  • 0 likes
  • Premium
  • 251 Views
  • 0 replies
  • 0 likes

My account email was changed

My account email was changed and someone stole my account! Can anyone pleaseFrom Spotify please help me!?

  • Newbie
  • My account email was changed and someone stole my account! Can anyone please From Spotify please help me!?
  • user-removed
  • Not applicable
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Solved!! Subscription Promotion the day after I subscribed

I was offered by email a 6.99€ per 3 months of subscription which I thought was a good price and proceeded to purchase. The next day, I was online and found out that there is a promotion offering 3 months for 0.99€ only! The email that was sent with ...

  • Newbie
  • I was offered by email a 6.99€ per 3 months of subscription which I thought was a good price and proceeded to purchase. The next day, I was online and found out that there is a promotion offerin...
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Family

I am willing to join the Premium for Family plan but i have some questions that i didn't found the answer here or in the website. I have two question:1 - Currently i live in a different state than my family, but i still go visit them frequently. The ...

  • Newbie
  • I am willing to join the Premium for Family plan but i have some questions that i didn't found the answer here or in the website. I have two question: 1 - Currently i live in a different state than ...
  • user-removed
  • Not applicable
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Premium in other countries

I'm thinking about purchasing the $.99 offer for the 3 months this summer but I'm traveling to Brazil. Will I be able to use it over there? Thanks!

  • Newbie
  • I'm thinking about purchasing the $.99 offer for the 3 months this summer but I'm traveling to Brazil. Will I be able to use it over there?   Thanks!  
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Premium
  • 114 Views
  • 1 replies
  • 0 likes

Solved!! Liked from radio... Where is it? Newbie needs help. Please!

A few days ago I accidently found out that I can play all the liked songs from my radio stations. I love that feature, I was so happy, but today I can't find those songs anywhere. I'm not sure if it was a playlist, and I don't remember where I could ...

  • Casual Listener
  • A few days ago I accidently found out that I can play all the liked songs from my radio stations. I love that feature, I was so happy, but today I can't find those songs anywhere....
  • ferpb
  • Newbie
  • 10057 Views
  • 5 replies
  • 0 likes
  • Account
  • 10057 Views
  • 5 replies
  • 0 likes

Paypal loop

I keep trying to dot the 99 cents deal and everytime i put my paypal in it loops me back to the zipcode part, i saw people had this problem before but none of them helped me. any help ? thanks.

  • Newbie
  • I keep trying to dot the 99 cents deal and everytime i put my paypal in it loops me back to the zipcode part,  i saw people had this problem before but none of them helped me. any help ?  t...
  • user-removed
  • Not applicable
  • 2344 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 2344 Views
  • 2 replies
  • 1 likes

Refund/mistake

On the 28th I think I got a new phone and Mistakenly sat up a new account until davemc0924 then I figured out how to get into my old account davemc5875 I was charged 14.99 for the new account then yesterday I was charged 9.99 for my older regular acc...

  • Casual Listener
  • On the 28th I think I got a new phone and Mistakenly sat up a new account until davemc0924 then I figured out how to get into my old account davemc5875 I was charged 14.99 for the new account then ye...
  • user-removed
  • Not applicable
  • 236 Views
  • 2 replies
  • 0 likes
  • Account
  • 236 Views
  • 2 replies
  • 0 likes

Solved!! Can't join family plan because my country is glitched

I just tried joining a family plan and was unable to because my country is showing up as "br" instead of Brazil in my account page. Spotify won't let me use the voucher because of that and I can't change my country because it keeps asking me to resub...

  • Casual Listener
  • I just tried joining a family plan and was unable to because my country is showing up as "br" instead of Brazil in my account page. Spotify won't let me use the voucher because of that and I can't ch...
  • peaceandpizza
  • Casual Listener
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! Unable to login after changing passwords

Hi, I recently changed my spotify account password. I am able to log in to my account on the spotify website but i am unable to log in into the spotify app both on my PC and phone. The app says "the username and password is incorrect. (error code: 3)...

  • Casual Listener
  • Hi, I recently changed my spotify account password. I am able to log in to my account on the spotify website but i am unable to log in into the spotify app both on my PC and phone. The app says "the ...
  • tonyadorsey50
  • Casual Listener
  • 402 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 402 Views
  • 4 replies
  • 0 likes

Deleted facebook with Premium membership, don't want to get billed

I just want to make sure I am not going to get billed for the premium membership since I can not access the account I had premium memership since it was linked to my facebook, and i decdied to delete my facebook yesterday. Any help/suggestions? I alr...

  • Newbie
  • I just want to make sure I am not going to get billed for the premium membership since I can not access the account I had premium memership since it was linked to my facebook, and i decdied to delete...
  • Bittencourt
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 232 Views
  • 1 replies
  • 0 likes