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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332215 Views
  • 889 replies
  • 104 likes
  • Account
  • 332215 Views
  • 889 replies
  • 104 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147217 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147217 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85625 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85625 Views
  • 68 replies
  • 9 likes

cancelling spotify

I cancelled spotify premium and it shows that i cancelled but they are still charging me. Who do I contact to stop payments?

  • Newbie
  • I cancelled spotify premium and it shows that i cancelled but they are still charging me. Who do I contact to stop payments?
  • LordRollin
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 206 Views
  • 1 replies
  • 0 likes

Another Hacked Account

well 3rd day in a row and it is very difficult to impossible to get help from Spotify. Instead of my username on the app it is some one else's .Name is Stephen Yau comes up instead of my username. Spotify said yes someone has taken over the account. ...

  • Visitor
  • well 3rd day in a row and it is very difficult to impossible to get help from Spotify.  Instead of my username on the app it is some one else's .Name is Stephen Yau comes up instead of my userna...
  • Ron101
  • Newbie
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

Your country does not match the one set in your profile

I logged out of spotify just now to log back in to check my password as I wanted to sign in on a new phone. I am now receiving the message "Your country does not match the one set in your profile..." I am in the UK, my IP is showing as in the UK, I d...

  • Newbie
  • I logged out of spotify just now to log back in to check my password as I wanted to sign in on a new phone.   I am now receiving the message "Your country does not match the one set in your pr...
  • osornios
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 208 Views
  • 1 replies
  • 0 likes

My favorite album have been removed!!!

High Spotify,I need to listing my favorite album. "Reflexions" from Metric but isn't again available. Why did you have removed that?!

  • Casual Listener
  • High Spotify, I need to listing my favorite album. "Reflexions" from Metric but isn't again available. Why did you have removed that?!
  • osornios
  • Spotify Star
  • 407 Views
  • 2 replies
  • 0 likes
  • Premium
  • 407 Views
  • 2 replies
  • 0 likes

Upgrade to Family Account but still pay via Mobile Phone

Hi Ive had my Spotify Premium account for 4 months now, which I pay via my phone contract. I'd like to upgrade to the Family Account to add another user but still pay via my phone. Ive looked online and the app but theres nothing that allows me to do...

  • Newbie
  • Hi   Ive had my Spotify Premium account for 4 months now, which I pay via my phone contract. I'd like to upgrade to the Family Account to add another user but still pay via my phone.  &n...
  • osornios
  • Spotify Star
  • 3056 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 3056 Views
  • 1 replies
  • 1 likes

Account

My premium account is not working... I am Premium but it is working on Free, why?

  • Casual Listener
  • My premium account is not working... I am Premium but it is working on Free, why?
  • TalithaLima
  • Casual Listener
  • 206 Views
  • 4 replies
  • 0 likes
  • Premium
  • 206 Views
  • 4 replies
  • 0 likes

How do I change my subscription?

I have a Premium Subscripton. I would like to upgrade to the family plan: https://www.spotify.com/us/family/ The only option I can find under my account are to cancel my subscription. How do i change or upgrade my subscription to a family plan?

  • Casual Listener
  • I have a Premium Subscripton.  I would like to upgrade to the family plan: https://www.spotify.com/us/family/ The only option I can find under my account are to cancel my subscription. &n...
  • cheyfry
  • Newbie
  • 14369 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 14369 Views
  • 4 replies
  • 0 likes

How to get a refund

How do I get my refund from Spotify? Because they charged me for Student Premium but I still don't have access to premium features.

  • Casual Listener
  • How do I get my refund from Spotify? Because they charged me for Student Premium but I still don't have access to premium features.
  • osornios
  • Spotify Star
  • 274 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 274 Views
  • 7 replies
  • 0 likes

Solved!! Charged twice

I signed up for the spirit student discount and got curved in the process , I go in to my spotify account and it still says Free and if I want to use my student discount account it wants to charge me again.

  • Newbie
  • I signed up for the spirit student discount and got curved in the process , I go in to my spotify account and it still says Free and if I want to use my student discount account it wants to charge me...
  • fatimah18
  • Newbie
  • 423 Views
  • 7 replies
  • 0 likes
  • Account
  • 423 Views
  • 7 replies
  • 0 likes

Solved!! validate student details

Hi When I try to subscribe to student discount it says "We were unable to validate your student details. Please check your status and try again." Although I'm using my university email address.

  • Casual Listener
  • Hi   When I try to subscribe to student discount it says "We were unable to validate your student details. Please check your status and try again."   Although I'm using my university em...
  • osornios
  • Spotify Star
  • 77008 Views
  • 5 replies
  • 0 likes
  • Premium
  • 77008 Views
  • 5 replies
  • 0 likes

Can´t log in, FB account deleted

So, I deleted my Facebook account and now I can´t access my Spotify Why can´t I login with the email adress as I could in the beginning?

  • Casual Listener
  • So, I deleted my Facebook account and now I can´t access my Spotify 😞 Why can´t I login with the email adress as I could in the beginning?
  • Maxim
  • Spotify Star
  • 1164 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 1164 Views
  • 5 replies
  • 0 likes

They charged me twice for a subscription that won't even let me verify!!!!

They have charged me TWICE for a Student account, that won't even let me verify that I am a student!! So, I have been charged BOTH times I tried to set it up, but still do not have Premium. I want a refund.

  • Newbie
  • They have charged me TWICE for a Student account, that won't even let me verify that I am a student!! So, I have been charged BOTH times I tried to set it up, but still do not have Premium. I want a ...
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 117 Views
  • 1 replies
  • 0 likes

Solved!! Overcharged

I was overcharged 2x by Spotify for 35.00 plus 9.99 and they don't reply to emails,fb,tweeter or instagram bull**bleep** COMPANY

  • Regular
  • I was overcharged 2x by Spotify for 35.00 plus 9.99 and they don't reply to emails,fb,tweeter or instagram bull**bleep** COMPANY
  • Kejuana2005
  • Regular
  • 724 Views
  • 12 replies
  • 0 likes
  • Premium
  • 724 Views
  • 12 replies
  • 0 likes

MyUniDays-Account bereits verknüpft.

Guten Tag, ich würde gerne meinen MyuniDays-Account mit meinem Spotify-Account verknüpfen, jedoch bekomme ich folgende Fehlermeldung: "Deine Angaben zum Studenten-Berechtigungsnachweis sind bereits mit einem anderen Spotify Konto verknüpft." Wäre es ...

  • Newbie
  • Guten Tag, ich würde gerne meinen MyuniDays-Account mit meinem Spotify-Account verknüpfen, jedoch bekomme ich folgende Fehlermeldung: "Deine Angaben zum Studenten-Berechtigungsnachweis sind bereits m...
  • Maxim
  • Spotify Star
  • 3776 Views
  • 4 replies
  • 2 likes
  • Account
  • 3776 Views
  • 4 replies
  • 2 likes

Free 30 days not working

Hi Spotify teamI am a little bit confused and I need your help!I recently signed up for 7 days free access, which expires yesterday accord to the email notification. Currently there is an offer for $0.99/month for 3 months. Why not. I was going to su...

  • Newbie
  • Hi Spotify team I am a little bit confused and I need your help! I recently signed up for 7 days free access, which expires yesterday accord to the email notification. Currently there is an off...
  • Steph_B
  • Roadie
  • 270 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 270 Views
  • 3 replies
  • 0 likes

Is my account being hacked?

I'm a premium account user. Sportify on my desktop crashed and corrupted a few days ago forcing me to reinstall. Upon opening it today, all my old playlists are gone and I become a free user instead of a premium user. Some of my account info are wron...

  • Visitor
  • I'm a premium account user. Sportify on my desktop crashed and corrupted a few days ago forcing me to reinstall. Upon opening it today, all my old playlists are gone and I become a free user instead ...
  • kbrooksc
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

[WP8] Bring Spotify Free to Windows Phone

rogers gives 3 free spotify accounts but I have 4 lines. I want to move the free spotify from one line to the other but rogers is telling me that they can't do it from their end. How can I reach tech help at spotify to get the Rogers sponsored accoun...

  • Newbie
  • rogers gives 3 free spotify accounts but I have 4 lines.  I want to move the free spotify from one line to the other but rogers is telling me that they can't do it from their end.   How c...
  • gnovella16
  • Roadie
  • 116 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 116 Views
  • 1 replies
  • 0 likes

NO PUEDO LOGEAR

Hola, no puedo logear ya cambie la clave dos veces y no me deja logear. Me sale codigo de error 3Por favor ayuda Gracias

  • Newbie
  • Hola, no puedo logear ya cambie la clave dos veces y no me deja logear. Me sale codigo de error 3 Por favor ayuda   Gracias
  • gnovella16
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
  • 172 Views
  • 1 replies
  • 0 likes

Bestellung des Studentenrabatt von Premium geht nicht

Hallo Leute,ich wollte mir gerade Spotify-Premium für den Studentenrabatt holen und habe als Zahlungsmethode Klarna gewählt. Bei der Eingabemaske zu den persönlichen Daten habe ich alle Felder ausgefüllt, doch leider wird mir beim Bestätigen nur ange...

  • Visitor
  • Hallo Leute, ich wollte mir gerade Spotify-Premium für den Studentenrabatt holen und habe als Zahlungsmethode Klarna gewählt. Bei der Eingabemaske zu den persönlichen Daten habe ich alle Felder au...
  • Maxim
  • Spotify Star
  • 1627 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1627 Views
  • 1 replies
  • 0 likes

Refunding this month's subscription

Hello, because my headphones broke I decided I was going to cancel my subscription until next month. But I didn't know the subscription renewed on the 27th, instead of the end of the month. Since its only been one day, how do I request a refund from ...

  • Newbie
  • Hello, because my headphones broke I decided I was going to cancel my subscription until next month. But I didn't know the subscription renewed on the 27th, instead of the end of the month. Since its...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 148 Views
  • 1 replies
  • 0 likes