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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383550 Views
  • 918 replies
  • 107 likes
  • Account
  • 383550 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166581 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166581 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97182 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97182 Views
  • 68 replies
  • 10 likes

Deregister payment option for an old account from a past friend

So, a previously close friend and I love Spotify, I had it, showcased it to him, he loved it. We had a deal setout, where essentially I would pay his spotify bill in return. Now I havent talked to him in a while and having cleared my credit card debt...

  • Newbie
  • So, a previously close friend and I love Spotify, I had it, showcased it to him, he loved it. We had a deal setout, where essentially I would pay his spotify bill in return. Now I havent talked to hi...
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled Family Plan Package

Hello!I have a problem related to my country. Normally, I was living in Turkey and using Spotify there, and I have purchased Premium package there. I have been living in the UK for 4 months and I've been using a family plan premium package with someo...

  • Casual Listener
  • Hello! I have a problem related to my country. Normally, I was living in Turkey and using Spotify there, and I have purchased Premium package there. I have been living in the UK for 4 months and I'v...
  • Maxim
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 286 Views
  • 1 replies
  • 0 likes

Cannot listen on multiple devices

Hello, I have a spotify family account, when I send the link to a family member, and they try to log in, it says they are already logged in, and we cannot all use the account at the same time.

  • Newbie
  • Hello, I have a spotify family account, when I send the link to a family member, and they try to log in, it says they are already logged in, and we cannot all use the account at the same time.&n...
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
  • 117 Views
  • 1 replies
  • 0 likes

Accidentally deleted my songs from my playlist

Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing. Thanks in advance!

  • Casual Listener
  • Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing.   T...
  • user-removed
  • Not applicable
  • 691 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 691 Views
  • 5 replies
  • 0 likes

Solved!! Login issue - error code 3

Hi guys, I can log in to my user account at spotify.com, but when I try to log in to the app on PC or Andorid, or using the web player, I'm getting error code 3: incorrect username or password. I'm using FB to log in. When I want to reset password it...

  • Newbie
  • Hi guys, I can log in to my user account at spotify.com, but when I try to log in to the app on PC or Andorid, or using the web player, I'm getting error code 3: incorrect username or password. &nbs...
  • user-removed
  • Not applicable
  • 1974 Views
  • 2 replies
  • 0 likes
  • Login
  • 1974 Views
  • 2 replies
  • 0 likes

Premium subscription payment problem

Hi,I had a premium subscription with an offer from my phone carrier for a while but it's over now. I wanted to subscribe again but I'm facing some problems. I currently have a Swiss credit card but I'm studying in Germany.I want to benefit from the U...

  • Casual Listener
  • Hi, I had a premium subscription with an offer from my phone carrier for a while but it's over now. I wanted to subscribe again but I'm facing some problems. I currently have a Swiss cre...
  • EvilAngel00
  • Casual Listener
  • 316 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 316 Views
  • 2 replies
  • 0 likes

I applied for the student discount but it says I'm not eligible. Still charged $5 but no premium??

I had premium for a short period, when the promotion was .99 for three months. Just now applied for the student discount and says I'm not qualified but I am a student .. They also charged me $4.99 but I am not still premium? Please help! I want to ha...

  • Newbie
  • I had premium for a short period, when the promotion was .99 for three months. Just now applied for the student discount and says I'm not qualified but I am a student .. They also charged me $4.99 bu...
  • Lilrayarroyo
  • Newbie
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Conta

Gostaria urgente de cancelar minha contaObrigada

  • Casual Listener
  • Gostaria urgente de cancelar minha conta Obrigada
  • spsullinha
  • Casual Listener
  • 187 Views
  • 3 replies
  • 0 likes
  • Account
  • 187 Views
  • 3 replies
  • 0 likes

Getting charged even though I cancelled

My account got automatically charged after using the free trial and as I no longer want to make use of these services, I want to receieve my money back. I have cancelled but apparently that will not end until the 15th of june.

  • Casual Listener
  • My account got automatically charged after using the free trial and as I no longer want to make use of these services, I want to receieve my money back. I have cancelled but apparently that will not ...
  • Ambivalence
  • Community Legend
  • 216 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 216 Views
  • 5 replies
  • 0 likes

My Spotify account just won't delete

I've sent three emails through the contact form. I haven't received an email or anything, I just want it deleted!!!!

  • Casual Listener
  • I've sent three emails through the contact form. I haven't received an email or anything, I just want it deleted!!!!
  • Ambivalence
  • Community Legend
  • 162 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 162 Views
  • 3 replies
  • 0 likes

How do I permanently delete my Spotify account?

I want to delete my Spotify account as soon as possible, please. I have sent emails before without no answer, so I hope you can do it. Thank you.

  • Visitor
  • I want to delete my Spotify account as soon as possible, please. I have sent emails before without no answer, so I hope you can do it. Thank you.
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

Needing general help with everything

Ok, so I've been using free spotify for a while, and just got a new ipod for Christmas. I just signed up to premium under the impression that this meant I could download music onto my computer, to then put on to my ipod. Is this not correct? There se...

  • Regular
  • Ok, so I've been using free spotify for a while, and just got a new ipod for Christmas. I just signed up to premium under the impression that this meant I could download music onto my computer, to th...
  • th621
  • Newbie
  • 330 Views
  • 10 replies
  • 0 likes
  • Premium
  • 330 Views
  • 10 replies
  • 0 likes

Charged for Student Premium even though website couldn't verify student status

I was charged for a month of student premium ($4.99) even though my student credentials couldn't be verified by the website. I had to enter my credit card information before even getting to the student verification page, which honestly should be chan...

  • Casual Listener
  • I was charged for a month of student premium ($4.99) even though my student credentials couldn't be verified by the website. I had to enter my credit card information before even getting to the stude...
  • Ngonzalez91898
  • Newbie
  • 405 Views
  • 7 replies
  • 1 likes
  • Account
  • 405 Views
  • 7 replies
  • 1 likes

I cancelled subscription but charged

Who do I contact I have been charged when I cancelled my subscription want refund

  • Casual Listener
  • Who do I contact I have been charged when I cancelled my subscription want refund
  • user-removed
  • Not applicable
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Can not log in

Can not log inGetting message: "Oops! Something went wrong, please try again or check out our help area" when i'm trying to log in. can not renew password, message says: "The username or email you provided is not associated with an active Spotify acc...

  • Newbie
  • Can not log in Getting message: "Oops! Something went wrong, please try again or check out our help area"  when i'm trying to log in. can not renew password, message says: "The username or ema...
  • Taylor
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 164 Views
  • 1 replies
  • 0 likes

Spotify + Amazon Dot

Hello, I am thinking about buying the Amazon Dot for the reason that I could use Spotify on it. I do not have a premium Spotify account, but I want to know if only premium users can link their account. If you could help me with this it would be great...

  • Visitor
  • Hello, I am thinking about buying the Amazon Dot for the reason that I could use Spotify on it. I do not have a premium Spotify account, but I want to know if only premium users can link their accoun...
  • Maxim
  • Spotify Star
  • 443 Views
  • 1 replies
  • 0 likes
  • Premium
  • 443 Views
  • 1 replies
  • 0 likes

Bad Service

I signed up for premium and you guys took $10.63 off my card and didn't give me premium even after I emailed you guys 3 days in a row ! I want my money back !

  • Casual Listener
  • I signed up for premium and you guys took $10.63 off my card and didn't give me premium even after I emailed you guys 3 days in a row ! I want my money back !
  • Maxim
  • Spotify Star
  • 104 Views
  • 2 replies
  • 0 likes
  • Premium
  • 104 Views
  • 2 replies
  • 0 likes

Lost Spotify!

Can anyone help me? I have my spotify account liked to a sonos system. Tried to access music and I had the 'upgrade your account' message. I have been a premium member for two years so checked my bank account and the last payment was taken out in Mar...

  • Regular
  • Can anyone help me?   I have my spotify account liked to a sonos system.  Tried to access music and I had the 'upgrade your account' message.  I have been a premium member for two ye...
  • user-removed
  • Not applicable
  • 490 Views
  • 9 replies
  • 0 likes
  • Account
  • 490 Views
  • 9 replies
  • 0 likes

Free 3 month premium

I heard Starbucks offers 3 months free spotify premium for members. Due to I am already signed up for spotify premium, am I still able to receive 3 months free premium? Also, am I able to receive 125 starbucks points?

  • Newbie
  • I heard Starbucks offers 3 months free spotify premium for members. Due to I am already signed up for spotify premium, am I still able to receive 3 months free premium? Also, am I able to receive 125...
  • Maxim
  • Spotify Star
  • 5582 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 5582 Views
  • 1 replies
  • 0 likes

Unable to set device password on account

Hey guys, I was wondering if anyone has run into the same problem that I am. I am currently trying (and have tried before) to set a Device Password to my Spotify account through Spotify's user portal, but can't seem to get it to work on Chrome or Int...

DevicePassword.PNG
  • Casual Listener
  • Hey guys,   I was wondering if anyone has run into the same problem that I am.   I am currently trying (and have tried before) to set a Device Password to my Spotify account throug...
  • BlazingArdor
  • Casual Listener
  • 409 Views
  • 5 replies
  • 0 likes
  • Premium
  • 409 Views
  • 5 replies
  • 0 likes