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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88431 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
746766 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757100 Views
18 replies
29 likes
Does anyone know how long Spotify will keep premium once payment fails to go through? Also, if premium expires, will the student discount still work when I am able to pay again? Backstory: Recently I lost my debit card and had to cancel the card. Bec...
Does anyone know how long Spotify will keep premium once payment fails to go through? Also, if premium expires, will the student discount still work when I am able to pay again? Back...
Spotify Star
388 Views
1 replies
0 likes
Last year around October or so, I cancelled spotify premium, but I realized today after join with sparks to get my spotify premium back I have been charged all this months without knowing, and using the premium. I would like to know what happened, an...
Last year around October or so, I cancelled spotify premium, but I realized today after join with sparks to get my spotify premium back I have been charged all this months without knowing, and using ...
Casual Listener
710 Views
7 replies
0 likes
I've been using spotify for over a year and up until last week, I have not been able to log in via my facebook account (the only way I've EVER logged in/registered). When I click on the app and attempt to log in w facebook, it tells me incorrect user...
I've been using spotify for over a year and up until last week, I have not been able to log in via my facebook account (the only way I've EVER logged in/registered). When I click on the app and attem...
Spotify Star
1189 Views
4 replies
0 likes
I can not open my message function in the Spotify software (for PC, latest update, Premium) the `thinking' cirkel just spins around. It's been like this for a while now. Apreciate your help, awaiting a important chat thru that function so I would be ...
I can not open my message function in the Spotify software (for PC, latest update, Premium) the `thinking' cirkel just spins around. It's been like this for a while now. Apreciate y...
Community Legend
296 Views
1 replies
0 likes
My payment was a day late and I went to enter info and not only did it take that payment but also took second payment need one of them back
My payment was a day late and I went to enter info and not only did it take that payment but also took second payment need one of them back
Spotify Star
203 Views
1 replies
0 likes
My friend was logged into Spotify on my Safari App. I wasn't aware and I put my premium subscription on his account.What should I do? Who do I contact?
My friend was logged into Spotify on my Safari App. I wasn't aware and I put my premium subscription on his account. What should I do? Who do I contact?
Spotify Star
224 Views
2 replies
0 likes
[email snipped for security reasons] has hacked my account as of 4/13/2016. I have sent an email in requesting that this be corrected before they start messing with my stuff. How do I get customer service on the phone to take care of this ASAP.
[email snipped for security reasons] has hacked my account as of 4/13/2016. I have sent an email in requesting that this be corrected before they start messing with my stuff. How do I get custo...
Spotify Star
712 Views
5 replies
0 likes
My account has been recently hacked. I got it back thanks to the very helpful people from the Customer Support. I have now put in a complex and long password to protect it and planning to change it on a regular basis. Are there other things you guy k...
My account has been recently hacked. I got it back thanks to the very helpful people from the Customer Support. I have now put in a complex and long password to prot...
Casual Listener
2245 Views
2 replies
0 likes
Heya everyone, so I have a Premium Account and it alöso says Premium on top of Spotify. I have only my Laptop as offline device connected to my Spotify. I can see all my playlists aswell, but when i click on the they don't have this headbit anymore w...
Heya everyone, so I have a Premium Account and it alöso says Premium on top of Spotify. I have only my Laptop as offline device connected to my Spotify. I can see all my playlists aswell, bu...
Spotify Star
1367 Views
3 replies
0 likes
“Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.”What can i do
“Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.” What can i do
Community Legend
394 Views
5 replies
0 likes
No tengo acceso a la.sucripcion premium por la cual ya pagué
No tengo acceso a la.sucripcion premium por la cual ya pagué
Spotify Star
238 Views
1 replies
0 likes
My premium account is about to expire because I cannpt update my card payment to a USA card. I have followed the steps detailed on how to do this but something isn't updating because it just keep getting the same message. I clicked change country to ...
My premium account is about to expire because I cannpt update my card payment to a USA card. I have followed the steps detailed on how to do this but something isn't updating because it just...
Community Legend
340 Views
3 replies
0 likes
I checked my account transactions and it says i payed for spotify 9.99 euro , i called my bank they said im subscribed , i check two on my spotify accounts and my card details arent even entered, how could someone have my card details to pay for spot...
I checked my account transactions and it says i payed for spotify 9.99 euro , i called my bank they said im subscribed , i check two on my spotify accounts and my card details arent even entered, how...
Newbie
871 Views
4 replies
1 likes
Hi, i used to login via facebook and somehow someone got into my account and changed my email and password and now i cant lock them out or recover my account. I already sent an email to premium @spotify.com and the contact form doesnt help beacusae t...
Hi, i used to login via facebook and somehow someone got into my account and changed my email and password and now i cant lock them out or recover my account. I already sent an email t...
Community Legend
332 Views
1 replies
0 likes
Dear Friends, I am trying to upgrade to family membership my premium accoung but system doesn't accept the credit card. I have created an account from facebook and the name on the facebook and credit card is different. I think that because of this it...
Dear Friends, I am trying to upgrade to family membership my premium accoung but system doesn't accept the credit card. I have created an account from facebook and the name ...
Community Legend
285 Views
1 replies
0 likes
Hi I am trying to get spotify premium with my student discount from unidays but every time I try it says 'oops something went wrong, try again.'
Hi I am trying to get spotify premium with my student discount from unidays but every time I try it says 'oops something went wrong, try again.'
Spotify Star
281 Views
1 replies
0 likes
I clicked on the link on spotify's website to get 3 months of premium for 9 pesos and it charged me the regular 129 for just one month.
I clicked on the link on spotify's website to get 3 months of premium for 9 pesos and it charged me the regular 129 for just one month.
Community Legend
505 Views
3 replies
0 likes
Can someone please just remove my Samsung Galaxy S5 from my offline device list please, the settings arent working on the website and im going on holidays tommorow and want to put music onto my new S7.
Can someone please just remove my Samsung Galaxy S5 from my offline device list please, the settings arent working on the website and im going on holidays tommorow and want to put music onto my new S...
Community Legend
606 Views
1 replies
0 likes
Sujet déjà evoqué des dizaines de fois, mais aucune reponse claire...Impossible après avoir annulé mon abonnement spotify family de souscrire a spotify premium normal.Il m'est toujours proposé dès lors que je me connecte avec mon identifiant, de sous...
Sujet déjà evoqué des dizaines de fois, mais aucune reponse claire... Impossible après avoir annulé mon abonnement spotify family de souscrire a spotify premium normal. Il m'est toujours proposé dè...
Community Legend
291 Views
1 replies
0 likes
I recentely recieved 2 giftcards, today 13-04-2016 I tried to redeem one of those cards and it wont let me. I keep getting the following msg:Helaas kun je deze Premium-code niet op je account toepassen. Dit komt waarschijnlijk omdat je een bestaand a...
I recentely recieved 2 giftcards, today 13-04-2016 I tried to redeem one of those cards and it wont let me. I keep getting the following msg: Helaas kun je deze Premium-code niet op je acco...
Community Legend
472 Views
3 replies
0 likes
