Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
338 Views
0 replies
6 likes
Security

338 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Thursday
Faithless2o
Regular
437100 Views
970 replies
108 likes
Account

437100 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194557 Views
119 replies
116 likes
Account

1194557 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106554 Views
70 replies
11 likes
Account
Login
Premium

106554 Views
70 replies
11 likes

Confused about when I should sign up for Spotify Family Plan

Hi all. I apologize in advance if this post is confusing. I'm thinking of signing up for a family plan with some friends, but I'm not sure about when would be the best time for us to sign up and who should be the admin user. Here are the people who w...

naijakitsch
Casual Listener
Hi all. I apologize in advance if this post is confusing. I'm thinking of signing up for a family plan with some friends, but I'm not sure about when would be the best time for us to sign up and...
2016-04-21 5:26:49 PM
2016-04-21 8:55:57 PM
Maxim
Spotify Star
347 Views
5 replies
0 likes
Account
Premium
Subscription

347 Views
5 replies
0 likes

Solved!! How much is my payment and when is it due

Johnny5048
Regular
2016-04-21 8:32:33 PM
2016-04-21 8:45:30 PM
Jayb72
Community Legend
270 Views
3 replies
0 likes
Account

270 Views
3 replies
0 likes

How to change from Spotify Premium to Sportify Student

Hey everybody, i am using Spotify since a couple of years as a premium member. Since I am now a student it would be nice to pay now 50% less.Do you now how to change that in the account? Thanks a lot for your help! Best regardsMarius

maschwarz
Newbie
Hey everybody, i am using Spotify since a couple of years as a premium member. Since I am now a student it would be nice to pay now 50% less. Do you now how to change that in the account? ...
2016-04-21 11:41:18 AM
2016-04-21 7:13:27 PM
Maxim
Spotify Star
350 Views
1 replies
0 likes
Account
Premium

350 Views
1 replies
0 likes

Spotify Promo

Hi.. Does spotify 3months promo needed you to pay regular first?It is stated there that first 3months is only 9php But I cant buy it?Im using PayMaya with 100php.. Please reply ASAP.

Euvrounin
Newbie
Hi.. Does spotify 3months promo needed you to pay regular first? It is stated there that first 3months is only 9php But I cant buy it? Im using PayMaya with 100php.. Please reply ...
2016-04-21 12:11:44 PM
2016-04-21 7:07:33 PM
Maxim
Spotify Star
205 Views
1 replies
0 likes
Account
Premium

205 Views
1 replies
0 likes

Spotify customer support

I am in car sales and one of my customers is having trouble playing Spotify over Bluetooth. She has a Samsung Galaxy running the current version of Android and is having no problem connecting her phone to her 2016 Equinox, however, there is no audio ...

Firedrake23
Casual Listener
I am in car sales and one of my customers is having trouble playing Spotify over Bluetooth. She has a Samsung Galaxy running the current version of Android and is having no problem connecting her pho...
2016-04-20 12:26:01 AM
2016-04-21 7:01:18 PM
Firedrake23
Casual Listener
239 Views
4 replies
0 likes
Other

239 Views
4 replies
0 likes

Fake messages on payment

Does anybody get these fake messages as well? They state that the payment did not come clean and they are sorry that I will leave Spotify, then a strange link you shall click on. I never click them. Since I can see that everything is on order on the ...

linlasj
Music Fan
Does anybody get these fake messages as well? They state that the payment did not come clean and they are sorry that I will leave Spotify, then a strange link you shall click on. I never click them. ...
2016-04-21 12:09:12 PM
2016-04-21 6:54:34 PM
Maxim
Spotify Star
170 Views
1 replies
0 likes
Account
Subscription

170 Views
1 replies
0 likes

Subscription- payments

Hi I pay month by Direct Debit on the 14th of each month there abouts. I've realised today that the payment has'nt left my account today and it's saying i'm on free spotify and to upgrade! nothing has changed so why have my payments stopped?

Clairelou123456
Casual Listener
Hi I pay month by Direct Debit on the 14th of each month there abouts. I've realised today that the payment has'nt left my account today and it's saying i'm on free spotify and to upgrade! nothing ha...
2016-04-15 12:08:24 PM
2016-04-21 4:38:54 PM
user-removed
Not applicable
455 Views
5 replies
1 likes
Account
Subscription

455 Views
5 replies
1 likes

Account hacked

Hello,Someone hacked my account this morning. First they highjacked while I was listenting under the name "Liam Reeve's iPad". I email'd tech support and they told me to reset my password, which I did. Now the hacker has cancelled my subsrcipion and ...

Krosemm
Newbie
Hello, Someone hacked my account this morning. First they highjacked while I was listenting under the name "Liam Reeve's iPad". I email'd tech support and they told me to reset my password, which I ...
2016-04-21 6:22:09 AM
2016-04-21 2:37:25 PM
user-removed
Not applicable
288 Views
2 replies
0 likes
Account

288 Views
2 replies
0 likes

Got a phishing mail from "Spotify"..

Got a mail from (false) "accountsupdate@spotify.com" Tråkigt att du lämnar ossVi kunde inte behandla din betalning och har därför pausat prenumerationen tillfälligt.Nu kommer reklam spelas upp och du kan inte lyssna på dina favoritlåtar offline längr...

Nywestin
Newbie
Got a mail from (false) "accountsupdate@spotify.com" Tråkigt att du lämnar oss Vi kunde inte behandla din betalning och har därför pausat prenumerationen tillfälligt. Nu kommer reklam sp...
2016-04-21 2:20:09 PM
2016-04-21 2:33:26 PM
user-removed
Not applicable
584 Views
1 replies
0 likes
Security

584 Views
1 replies
0 likes

Cannot cancel Spotify Premium

When I try to cancel the subscription for my fathers account (he doesn't want it anymore). On the last step of the cancel I get this: This site can’t be reachedThe webpage at https://www.spotify.com/nl/account/cancel/cancel-without-reauth/might be te...

Raalders
Newbie
When I try to cancel the subscription for my fathers account (he doesn't want it anymore). On the last step of the cancel I get this: This site can’t be reached The webpage at http...
2016-04-20 11:08:26 AM
2016-04-21 10:46:14 AM
ufoneq
Casual Listener
652 Views
4 replies
0 likes
Account
Premium
Subscription

652 Views
4 replies
0 likes

Problem with notifications feature

Hi! The notifications feature on my Spotify account is not working. My settings indicate that it should be working, but for some annoying reason it's not, and it hasn't been for a while (maybe 3 weeks - 1 month) - please help me. I'm using a Macbook ...

Arwed
Newbie
Hi! The notifications feature on my Spotify account is not working. My settings indicate that it should be working, but for some annoying reason it's not, and it hasn't been for a...
2016-04-21 10:13:16 AM
2016-04-21 10:40:48 AM
Nico
Community Legend
159 Views
1 replies
0 likes
Account

159 Views
1 replies
0 likes

Invalid email

I have an account under the name of Tiegsy10 which I pay premium for every month. I want to add in my student discount but I can't log in as I don't remember the password and the email has become no longer of use so I can't access the change password...

tieganmitchell
Casual Listener
I have an account under the name of Tiegsy10 which I pay premium for every month. I want to add in my student discount but I can't log in as I don't remember the password and the email has become no ...
2016-04-20 11:34:23 PM
2016-04-21 10:34:50 AM
hy4
Newbie
442 Views
3 replies
0 likes
Login

442 Views
3 replies
0 likes

Spotify Student Premium Payment method Problem

Hello,I want to subscribe as a premium student on spotify. Since Im from Germany and i don't have a credit Card , i am forced to pay with klarna. I registered on klarna but i can't confirm the formular on spotify , it always tells me that there has b...

Julez45
Casual Listener
Hello, I want to subscribe as a premium student on spotify. Since Im from Germany and i don't have a credit Card , i am forced to pay with klarna. I registered on klarna but i can't confirm the form...
2016-04-20 12:13:25 PM
2016-04-21 9:08:52 AM
Julez45
Casual Listener
250 Views
2 replies
0 likes
Account
Premium
Subscription

250 Views
2 replies
0 likes

Solved!! Payment Method Error

Hi there friends, I updated my new VISA card in PayPal and Spotify interfaces but there is a problem when I want link it. It is the same issue if I choose PayPal or VISA card payment methods. I want to keep alive my PREMIUM subscription! Kindly regar...

afontancortes
Regular
Hi there friends, I updated my new VISA card in PayPal and Spotify interfaces but there is a problem when I want link it. It is the same issue if I choose PayPal or VISA card...
2016-04-20 2:48:19 PM
2016-04-21 7:46:01 AM
Vilma75
Casual Listener
1668 Views
3 replies
0 likes
Premium
Subscription

1668 Views
3 replies
0 likes

my account

I had subscribed for the free 30 day premium, I tried cancelling from my iphone the day it expired and spotify wuld not give me a confirmation. It only took me to tha page that asked why I wanted to cancel. Finally a few days later when I tried again...

DDFED
Casual Listener
I had subscribed for the free 30 day premium, I tried cancelling from my iphone the day it expired and spotify wuld not give me a confirmation. It only took me to tha page that asked why I wanted to ...
2016-04-21 4:30:34 AM
2016-04-21 6:24:30 AM
Maxim
Spotify Star
142 Views
1 replies
0 likes
Account
Free
Subscription

142 Views
1 replies
0 likes

Wont let me log in

I can't log into the spotify player on my phone or on my computer. I can log into the website to check my account but I cannot log into the player to listen to music. I do not use facebook so I am just logging in with my email. I signed up for premiu...

wilkesdane
Casual Listener
I can't log into the spotify player on my phone or on my computer. I can log into the website to check my account but I cannot log into the player to listen to music. I do not use faceboo...
2014-08-14 7:16:44 PM
2016-04-21 4:36:45 AM
goshenambulance
Newbie
502 Views
4 replies
2 likes

502 Views
4 replies
2 likes

Discounts for Students

Hello, I have been paying $10 per month while I have been a student in college and I would like to change that to pay $5 per month instead. When I go to show that I am a college student (give my name, University name, and DOB) it keeps telling me tha...

paulyfranco
Newbie
Hello, I have been paying $10 per month while I have been a student in college and I would like to change that to pay $5 per month instead. When I go to show that I am a college student (give my name...
2016-04-21 2:18:36 AM
2016-04-21 4:20:05 AM
Maxim
Spotify Star
195 Views
1 replies
0 likes
Subscription

195 Views
1 replies
0 likes

Premium Spotify for Rm2.00

Hi there , i saw the premium spotify offer rm2.00 for 3 months . Recently i already subscribed but now within one month they send me an email told that my premium account is stopped and changed to free account because they cant recieve the payment . ...

wafijailani10
Casual Listener
Hi there , i saw the premium spotify offer rm2.00 for 3 months . Recently i already subscribed but now within one month they send me an email told that my premium account is stopped and changed to fr...
2016-04-20 12:49:41 PM
2016-04-21 1:45:52 AM
osornios
Spotify Star
557 Views
1 replies
0 likes
Account
Premium
Subscription

557 Views
1 replies
0 likes

Public Playlist Helpppp

I logged into a friend's account for the first time to help him put together some playlists. The local music option was click in and it read all of my Itunes playlists (all of them!). I unchecked the option and deleted the playlists, and only had the...

Merkaela
Newbie
I logged into a friend's account for the first time to help him put together some playlists. The local music option was click in and it read all of my Itunes playlists (all of them!). I unchecked the...
2016-04-20 7:13:25 PM
2016-04-21 1:02:41 AM
osornios
Spotify Star
234 Views
1 replies
0 likes
Free

234 Views
1 replies
0 likes

Suggestion: Allow Subscriptions to be paid via notification, not automatically

Hi Spotify Community and Admins, I am and have been an avid user of Spotify for the past several months. After the automatic charge today overdrafted my debit card, I am being forced to go on a spotify hiatus for a while due to the overdraft fee. I'm...

jesseluo711
Casual Listener
Hi Spotify Community and Admins, I am and have been an avid user of Spotify for the past several months. After the automatic charge today overdrafted my debit card, I am being forced to go o...
2013-05-15 8:01:51 PM
2016-04-20 12:57:21 AM
osornios
Spotify Star
1104 Views
4 replies
0 likes
Subscription

1104 Views
4 replies
0 likes

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