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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83339 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104316 Views
10 replies
3 likes
Hi,I received an email saying that the account email had been changed and I imediately freaked out as this wasnt me and I have had a couple of recent account Hijacks,I quickly went to try and access my account to which I found I couldnt log in with m...
Hi, I received an email saying that the account email had been changed and I imediately freaked out as this wasnt me and I have had a couple of recent account Hijacks, I quickly went to try and acc...
Spotify Star
454 Views
1 replies
0 likes
I would need a subscription for me an one other familiy member. But on the support pagehttps://support.spotify.com/us/account_payment_help/spotify_family/spotify-family/I can only find me +2 as the smallest option. Is there also a me +1 option? For w...
I would need a subscription for me an one other familiy member. But on the support page https://support.spotify.com/us/account_payment_help/spotify_family/spotify-family/ I can only find me +2 as t...
Spotify Star
322 Views
1 replies
0 likes
Today, while overviewing my Spotify Account settings, I noticed my account has been using a "fake" e-mail address that I probably used a very long time ago to set up my account for test purposes. So I decided to change my e-mail address to my real on...
Today, while overviewing my Spotify Account settings, I noticed my account has been using a "fake" e-mail address that I probably used a very long time ago to set up my account for test purposes. So ...
Spotify Star
612 Views
1 replies
0 likes
Hello I hope someone reads this...wanting to unlink my facebook account ,delete spotify app of facebook I try logging in to spotify .and I see that I take my account as a new account ,this is horrible because I have very many playlist and it was prem...
Hello I hope someone reads this...wanting to unlink my facebook account ,delete spotify app of facebook I try logging in to spotify .and I see that I take my account as a new account ,this...
Spotify Star
2654 Views
16 replies
1 likes
Hello! At the moment I can not manage to subscribe to the paid plan of Spotify, because the button highlighted in the picture below does not forward me to anywhere, no matter how often I click onto it.I neither can change the payment method to paypal...
Hello! At the moment I can not manage to subscribe to the paid plan of Spotify, because the button highlighted in the picture below does not forward me to anywhere, no matter how often I cli...
Spotify Star
761 Views
1 replies
0 likes
Hello Spotify community,I am a US citizen but download the Spotify app while away in Germany. The app will not let me log on to my account even after a password reset so I can not change my country in the the app. Is there any way to remove my accoun...
Hello Spotify community, I am a US citizen but download the Spotify app while away in Germany. The app will not let me log on to my account even after a password reset so I can not change my country...
Spotify Star
537 Views
3 replies
0 likes
I cancelled my free trial on 4/24/16. Then I was charged $9.99? Can anyone help me with this problem?
I cancelled my free trial on 4/24/16. Then I was charged $9.99? Can anyone help me with this problem?
Spotify Star
276 Views
1 replies
0 likes
Hello I receive the offer of 60 days premium free, I pay a month in advanced but my account says that i only have 7 days left, what about my 60 days free as premium?
Hello I receive the offer of 60 days premium free, I pay a month in advanced but my account says that i only have 7 days left, what about my 60 days free as premium?
Spotify Star
280 Views
1 replies
0 likes
Hi,I made a mistake by linking my facebook account to my spotify account. I would like to kill this link and be able to connect with my email. Is it possible and how ? Thank you Pierre
Hi, I made a mistake by linking my facebook account to my spotify account. I would like to kill this link and be able to connect with my email. Is it possible and how ? Th...
Community Legend
524 Views
3 replies
0 likes
Buenas tardes, Spotify me realizo el cargo por 99.00 MXN sin embargo mi cuenta sigue siendo free tengo mi recibo directamente en la página de spotify pero como puedo reclamar mi pago ??
Buenas tardes, Spotify me realizo el cargo por 99.00 MXN sin embargo mi cuenta sigue siendo free tengo mi recibo directamente en la página de spotify pero como puedo reclamar mi pago ??
Spotify Star
404 Views
3 replies
0 likes
HI, My spotify continuously connects to other peoples play lists. When Im teaching bootcamp it shuts off and plays on the random people using spotify on the track for example. It will connect to my daughters at home. And the downstairs tennant when I...
HI, My spotify continuously connects to other peoples play lists. When Im teaching bootcamp it shuts off and plays on the random people using spotify on the track for example. It will con...
Spotify Star
741 Views
1 replies
0 likes
Hi someone has hacked my account and changed the email address on my account so i cant reset my password or gain access. ive contacted spotify by twitter and email since 11am and noone is fixing this issue. how on earth do you get in contact with spo...
Hi someone has hacked my account and changed the email address on my account so i cant reset my password or gain access. ive contacted spotify by twitter and email since 11am and noone...
Casual Listener
393 Views
2 replies
0 likes
How do I get ahold of someone from Spotify? I have tried emailing customer support and I have used the contact form and I can't get a response. I'm being charged for account and my wife's account. The problem is that I upgraded my Premuim account to ...
How do I get ahold of someone from Spotify? I have tried emailing customer support and I have used the contact form and I can't get a response. I'm being charged for account and my wife's account. Th...
Spotify Star
424 Views
1 replies
0 likes
Hey,I changed my a Account from Premium to a family Account one and a half week ago. Why takes it until the 18 th of May that this New account takes place? Thats Pretty long..?Kind RegardsJan-Erik
Hey, I changed my a Account from Premium to a family Account one and a half week ago. Why takes it until the 18 th of May that this New account takes place? Thats Pretty long..? Kind Regards Jan-E...
Spotify Star
452 Views
3 replies
0 likes
Hey dear Community, I can´t get access to my Account ... if i try to log in with facebook i get an Error message ...i got this problem since i deleted the account from my cell phone ... If i try to log in @website i got an error too but if i reload t...
Hey dear Community, I can´t get access to my Account ... if i try to log in with facebook i get an Error message ... i got this problem since i deleted the account from my cell phone ...
Community Legend
440 Views
3 replies
0 likes
Hello everybody. I had some problems with the payment for my basic subscription at 9,99 euros. Now that I'm trying to pay it to restore it, spotify just gives me the family option, that I DON'T want. What can I do to have again the 9,99 euros option?
Hello everybody. I had some problems with the payment for my basic subscription at 9,99 euros. Now that I'm trying to pay it to restore it, spotify just gives me the family option, that I DO...
Roadie
1471 Views
1 replies
0 likes
I tried to switch to Spotify for students (Germany) last month, but this month I was still charged the full Premium price. HOw can I change that?
I tried to switch to Spotify for students (Germany) last month, but this month I was still charged the full Premium price. HOw can I change that?
Casual Listener
355 Views
2 replies
0 likes
Whether its in the 'Your Music' category or its on the 'Main' category the "This song is not available. If you have the file on your comptuter you can import it." popup shows itself. I have used spotify for a long time and this now randomly happens. ...
Whether its in the 'Your Music' category or its on the 'Main' category the "This song is not available. If you have the file on your comptuter you can import it." popup shows itself. I have used spot...
Newbie
2440 Views
2 replies
1 likes
I have premium and should be able to stream offline music from three devices. In my account it says that I have no offline devices; how do I add offline devices?
I have premium and should be able to stream offline music from three devices. In my account it says that I have no offline devices; how do I add offline devices?
Community Legend
1321 Views
1 replies
0 likes
I was kicked off my Premium subscription today, something went wrong with my payment info and so I reverted back to free this morning (unknowingly). I'm trying to resubscribe but my only options are the family plan (don't have anyone to buy in on tha...
I was kicked off my Premium subscription today, something went wrong with my payment info and so I reverted back to free this morning (unknowingly). I'm trying to resubscribe but my only options are ...
Community Legend
372 Views
1 replies
0 likes
