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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9766 Views
  • 3 replies
  • 9 likes
  • Security
  • 9766 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491155 Views
  • 981 replies
  • 111 likes
  • Account
  • 491155 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213165 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213165 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122281 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122281 Views
  • 72 replies
  • 12 likes

trying to invite a family member, but spotify claims she has an account in a different country

My wife originally opened a spotify account in france, but has not used it. We currently live in the US, and I have a family account and want to invite her to that so that she can enjoy spotify premium. However, spotify won't allow her to accept the ...

  • Newbie
  • My wife originally opened a spotify account in france, but has not used it. We currently live in the US, and I have a family account and want to invite her to that so that she can enjoy spotify premi...
  • Steph_B
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Delete my account linked by facebook

How can i delete my free account created with facebook? I've already tried to contact support, but i've received nothing.Thank you

  • Newbie
  • How can i delete my free account created with facebook? I've already tried to contact support, but i've received nothing. Thank you
  • Steph_B
  • Roadie
  • 181 Views
  • 1 replies
  • 1 likes
  • Account
  • 181 Views
  • 1 replies
  • 1 likes

fb account

How do I delete my Facebook spotify accounts so I can link it to my other spotify account??

  • Visitor
  • How do I delete my Facebook spotify accounts so I can link it to my other spotify account??
  • Steph_B
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

Gift Card Purchases in Large Quantities

I would like to purchase Spotify gift cards for a girl's weekend as a "Thank You" gift since I love music. How can I purchase (12) of these one month premium packages and would you offer me a discount like you do with your family offer. Thanks

  • Newbie
  • I would like to purchase Spotify gift cards for a girl's weekend as a "Thank You" gift since I love music. How can I purchase (12) of these one month premium packages and would you offer me a discoun...
  • Steph_B
  • Roadie
  • 1187 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 1187 Views
  • 1 replies
  • 0 likes

Student Subscription

So I have been using spotify premium for a year now with the student discount, but I recently got charged $9.99 when it should be $4.99. Do I have to sign up for the student discount again?

  • Newbie
  • So I have been using spotify premium for a year now with the student discount, but I recently got charged $9.99 when it should be $4.99. Do I have to sign up for the student discount again?
  • niva87
  • Casual Listener
  • 233 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 233 Views
  • 2 replies
  • 0 likes

Premium account

I'm a student but it charged me for the normal premium account how do I get my money back?

  • Newbie
  • I'm a student but it charged me for the normal premium account how do I get my money back?
  • Steph_B
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • Premium
  • 229 Views
  • 1 replies
  • 0 likes

Playlist won't donwload on laptop and pc

Hallo, I have spotify premium and I can't donwload my playlist on my laptop and pc so i can't listen offline. But when i want to download it on my phone its no problem. I hope someone can help me so I can download my music on my laptop and pc. Greeti...

  • Regular
  • Hallo,   I have spotify premium and I can't donwload my playlist on my laptop and pc so i can't listen offline. But when i want to download it on  my phone its no problem. I hope someone ...
  • Steph_B
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Premium
  • 166 Views
  • 1 replies
  • 0 likes

gift card delivery time

Hello im italian user and i want aks you a question...Today i bought the gift card to send it via email...but my girlfriend does not see the emal gift...why? thanks

  • Newbie
  • Hello im italian user and i want aks you a question...Today i bought the gift card to send it via email...but my girlfriend does not see the emal gift...why? thanks  
  • Steph_B
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 246 Views
  • 1 replies
  • 0 likes

PayPal option not present when updating Payment Method

Hi, So I'm a little confused - I just added my NUS card for the student discount on Premium, which while being a bit fiddly has now gone through fine. However when I was selecting my payment method, the "PayPal" option was missing (which up until now...

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  • Newbie
  • Hi,   So I'm a little confused - I just added my NUS card for the student discount on Premium, which while being a bit fiddly has now gone through fine. However when I was selecting my payment...
  • Steph_B
  • Roadie
  • 323 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 323 Views
  • 1 replies
  • 1 likes

Identity Theft Help?

I recently had my checking account card number stolen. One of the charges was a Spotify charge for $119.88 with reference number of 26547281608. Can anyone help with a number or email address that I can contact to see about this charge? I know it's p...

  • Casual Listener
  • I recently had my checking account card number stolen. One of the charges was a Spotify charge for $119.88 with reference number of 26547281608. Can anyone help with a number or email address that I ...
  • Steph_B
  • Roadie
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
  • 553 Views
  • 1 replies
  • 0 likes

Album of artist gone

Hey there, My problem is if i go to the artist his profile it says no musics.I first had a account called Riduan but it wasn't premium anymore and i made a new account this one. Made it premium but now i can't find any albums of that artist on this a...

  • Casual Listener
  • Hey there, My problem is if i  go to the artist his profile it says no musics. I first had a account called Riduan but it wasn't premium anymore and i made a new account this one. Made it premi...
  • Steph_B
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • Other
  • 158 Views
  • 1 replies
  • 0 likes

Unable to complete signing up for Premium

I wanted to sign up for the premium. When I first entered my credit card information and clicked on the "sign up and start my free trial" button I received an error message. I tried this a couple of times with the same result. I then reloaded the pag...

  • Newbie
  • I wanted to sign up for the premium. When I first entered my credit card information and clicked on the "sign up and start my free trial" button I received an error message. I tried this a couple of ...
  • Steph_B
  • Roadie
  • 402 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 402 Views
  • 1 replies
  • 0 likes

TRANSFER MY PLAYLISTS TO A FAMILY SUBSCRIPTION

My partner has a premium subscription and I have recently started a family subscription for myself and the kids. My partner wants to join the family subscription but doesnt want to lose his play lists he has built up over a long period of time. How c...

  • Newbie
  •   My partner has a premium subscription and I have recently started a family subscription for myself and the kids.  My partner wants to join the family subscription but doesnt want to lose...
  • Steph_B
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 264 Views
  • 1 replies
  • 0 likes

Cancelar cuenta con facebook

Quiero cancelar una cuenta vieja que tengo linkeada con mi facebook para mi cuenta nueva de spotify poderla linkear con mi facebook como le hago?

  • Casual Listener
  • Quiero cancelar una cuenta vieja que tengo linkeada con mi facebook para mi cuenta nueva de spotify poderla linkear con mi facebook como le hago?
  • Steph_B
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 220 Views
  • 1 replies
  • 0 likes

Adding music from my pc to Spotify

Im trying to add some music from my laptop to Spotify but no joy. Have clicked local files but it does nothing. Also tried importing playlist from itunes and it does nothing. Is there any way I can listen to none spotify artists through Spotify? Sure...

  • Newbie
  • Im trying to add some music from my laptop to Spotify but no joy.   Have clicked local files but it does nothing. Also tried importing playlist from itunes and it does nothing.   Is the...
  • Steph_B
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Premium
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Not showing on timeline

I have upgraded my acc to premium and also did connected to facebook but it's not showing on my timeline what im listening to,even when i've turn on "show activity". Any idea why?

  • Newbie
  • I have upgraded my acc to premium and also did connected to facebook but it's not showing on my timeline what im listening to,even when i've turn on "show activity". Any idea why?
  • Steph_B
  • Roadie
  • 440 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 440 Views
  • 1 replies
  • 0 likes

Redeem code

I bought 2 redeem code 30$ each.After I used first of them everything was ok.But after success used second I got a message:Your subscription payment failed. Order IDs966592707014966585370010

  • Visitor
  • I bought 2 redeem code 30$ each. After I used first of them everything was ok. But after success used second I got a message: Your subscription payment failed.   Order IDs 966592707014 96...
  • Steph_B
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Spotify Gift Card

So I wanted to gift 3 months of spotify membership to someone, I filled in the web form my email and his/hers selected card layout after submitting form there was no confirmation message.gift card, Premium, Subscription So the question is did he/she ...

  • Newbie
  • So I wanted to gift 3 months of spotify membership to someone, I filled in the web form my email and his/hers selected card layout after submitting form there was no confirmation message.gift card, P...
  • Steph_B
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes

On 3 month for 99p and want to start with student spotify?

as above i am on a 3 month for 99p and want to start with student spotify? How do I set this up so it goes from 3 month @ 99p to £4.99 student rate? TIA

  • Newbie
  • as above i am on a 3 month for 99p and want to start with student spotify? How do I set this up so it goes from 3 month @ 99p to £4.99 student rate? TIA
  • Steph_B
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 199 Views
  • 1 replies
  • 0 likes

move playlist from one account to another

i created a new account and want to move my playlists to the new account. how can i do that?

  • Newbie
  • i created a new account and want to move my playlists to the new account. how can i do that?
  • Steph_B
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes