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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76799 Views

28 replies

0 likes

  • 76799 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

95011 Views

9 replies

2 likes

Account
Login
  • 95011 Views
  • 9 replies
  • 2 likes

Vodafone premium

Hey.I have been a Vodafone customer with Spotify since may 2014, all was ok yesterday and this morning however this evening I find I'm on free, subscription says free and ive traced my emails to confirm I'm good till may.Any ideas why it's reverted?

Newbie

Hey. I have been a Vodafone customer with Spotify since may 2014, all was ok yesterday and this morning however this evening I find I'm on free, subscription says free and ive traced my emails to ...

kbrooksc

Community Legend

325 Views

1 replies

0 likes

Security
Subscription
  • 325 Views
  • 1 replies
  • 0 likes

Forced to Banned Spotify from Pay Pal to unsubscribe

Spotifys of stoping of payment for premium is VERY buggy so use the paper version insteed.they kept trying to make Pay Pal every month even thow i've ended it and taking it fore a restart of my Premium !!!?Folled me 5 time's from mid november to 1:e ...

Newbie

Spotifys of stoping of payment for premium is VERY buggy so use the paper version insteed. they kept trying to make Pay Pal every month even thow i've ended it and taking it fore a restart of my Pre...

185 Views

0 replies

0 likes

Account
Premium
Security
Subscription
  • 185 Views
  • 0 replies
  • 0 likes

Haven't received chromecast voucher

Hi, I haven't received my chromecast voucher and it's been 7 days. What should I do?

Newbie

Hi, I haven't received my chromecast voucher and it's been 7 days. What should I do?

kbrooksc

Community Legend

344 Views

1 replies

0 likes

Premium
  • 344 Views
  • 1 replies
  • 0 likes

Amına koyayım.

Siktiğim orospu çocukları şubat 29 çekiyor ama ayın birinden birine yenilendiği için tüm şarkılarım silindi vodafone ayın 2 sinde yenilenecek diyor. 200 şarkıyı ne sikime geri yükleyeyim kan emici orospy çocukları 1 yıllık kullanıcınıza 1 günün hesab...

Casual Listener

Siktiğim orospu çocukları şubat 29 çekiyor ama ayın birinden birine yenilendiği için tüm şarkılarım silindi vodafone ayın 2 sinde yenilenecek diyor. 200 şarkıyı ne sikime geri yükleyeyim kan emici or...

Safak1641

Casual Listener

317 Views

1 replies

0 likes

Account
Premium
  • 317 Views
  • 1 replies
  • 0 likes

Can't pay!!

Woke up this morning to an email saying payment failed, tried to sort it, but spotify won't take my card! I've been on the phone to my bank asking why it failed and whats happend etc. There is funds in my account and my card isn't blocked. The card i...

Newbie

Woke up this morning to an email saying payment failed, tried to sort it, but spotify won't take my card!   I've been on the phone to my bank asking why it failed and whats happend etc. There ...

kbrooksc

Community Legend

312 Views

1 replies

0 likes

Subscription
  • 312 Views
  • 1 replies
  • 0 likes

Change country and payment method

Hi, I subscribed to Spotify Premium when I was in UK. I am currently living in Spain and wish to change the payment to a Spanish card. I have followed the instructions from the Help page literally now over 10 times and I don't get anywhere near the o...

Newbie

Hi,   I subscribed to Spotify Premium when I was in UK. I am currently living in Spain and wish to change the payment to a Spanish card.   I have followed the instructions from the Help...

kbrooksc

Community Legend

412 Views

1 replies

0 likes

Premium
Subscription
  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Sound problems from android devices

Over the last few weeks, I have had this problem,When I play from one of my playlists, from any of my android devices, the sound stops after 4-5 songs, but the music runs clearly through (the play indicator continues) after stopping and starting the ...

Casual Listener

Over the last few weeks, I have had this problem, When I play from one of my playlists, from any of my android devices, the sound stops after 4-5 songs, but the music runs clearly through (the play ...

Bittencourt

Spotify Star

395 Views

3 replies

0 likes

Other
  • 395 Views
  • 3 replies
  • 0 likes

Problems changing to Vodafone Package

Hi there.I recently got a new phone contract which includes Spotify Premium being covered by my provider (Vodadone).I already have Spotify Premium, and Vodafone advised that this would not be an issue, that if I connect my account it will cover the m...

Newbie

Hi there. I recently got a new phone contract which includes Spotify Premium being covered by my provider (Vodadone). I already have Spotify Premium, and Vodafone advised that this would not be an ...

kbrooksc

Community Legend

375 Views

1 replies

0 likes

Premium
  • 375 Views
  • 1 replies
  • 0 likes

Joining a Spotify family account from premium.

Is it right that Spotify is blocking me from joining my girlfriends spotify family account because I've up until now been a paying premium customer?

Newbie

Is it right that Spotify is blocking me from joining my girlfriends spotify family account because I've up until now been a paying premium customer?

kbrooksc

Community Legend

516 Views

1 replies

0 likes

Account
Premium
Subscription
  • 516 Views
  • 1 replies
  • 0 likes

Spotify skips songs iMac

This week suddenly Spotify skips tracks in playlist and in albums that are listed in Spotify.This happened on my iPhone and iMac.I reinstalled on both devices, the iPhone problem is solved but the iMac keeps skipping certain songs.Any solutions?Spoti...

Casual Listener

This week suddenly Spotify skips tracks in playlist and in albums that are listed in Spotify. This happened on my iPhone and iMac. I reinstalled on both devices, the iPhone problem is solved but th...

kbrooksc

Community Legend

388 Views

2 replies

0 likes

Premium
  • 388 Views
  • 2 replies
  • 0 likes

Payment Paused

I recieved a message that said Premium pausedYour last payment didn't work. Continue listening with Premium by adding a new payment method.Even though I was still charged on my end, any help?

Newbie

I recieved a message that said  Premium paused Your last payment didn't work. Continue listening with Premium by adding a new payment method. Even though I was still charged on my end, any he...

kbrooksc

Community Legend

375 Views

1 replies

0 likes

Subscription
  • 375 Views
  • 1 replies
  • 0 likes

Subscription

I forgot my account username but I'm still being charged 9.99 a month. I don't really use it anymore is there anyway to delete my subscription?The email I thought I used isn't working. And I have like 3 different spotify accounts because I kept forge...

Newbie

I forgot my account username but I'm still being charged 9.99 a month. I don't really use it anymore is there anyway to delete my subscription? The email I thought I used isn't working. And I have...

kbrooksc

Community Legend

214 Views

1 replies

0 likes

Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Un-able to access my Facebook which got hacked and now no longer able to access to Spotify

Okay so not long ago, my Facebook account was hacked and I had my paid Spotify premium account linked through it as I went "login with Facebook" now I am not able to access it at all as the hackers has changed the email and sercirity questions and no...

Newbie

Okay so not long ago, my Facebook account was hacked and I had my paid Spotify premium account linked through it as I went "login with Facebook" now I am not able to access it at all as the hackers h...

kbrooksc

Community Legend

244 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Weird thiings after switching country.

Hi! I`ve subsribed to Spotify in Hungary a while ago and saved a lot of tracks to my songs folder by hitting the plus sign, but after I moved to London, UK and switched my account to a UK account all of my songs are gone and wierder than that I`ve go...

Newbie

Hi!   I`ve subsribed to Spotify in Hungary a while ago and saved a lot of tracks to my songs folder by hitting the plus sign, but after I moved to London, UK and switched my account to a UK ac...

kbrooksc

Community Legend

239 Views

1 replies

0 likes

Account
Other
Subscription
  • 239 Views
  • 1 replies
  • 0 likes

Upgraded with Spotify Student Discount

Hey, can somebody from the Spotify team help me out with this? -This past weekend, as I saw my three months of Spotify Premium coming to an end, I decided to subscribe for a year after seeing the Spotify Student Discount. I went through with the subs...

Newbie

Hey, can somebody from the Spotify team help me out with this? - This past weekend, as I saw my three months of Spotify Premium coming to an end, I decided to subscribe for a year after seeing the...

kbrooksc

Community Legend

299 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 299 Views
  • 1 replies
  • 0 likes

Unlink fb account

I've looked at posts here for unlinking a facebook account and I saw in the help section about how to unlink... the only problem is that there's not an unlink button when I go into Edit Preferences. I think I created my spotify account with my facebo...

Newbie

I've looked at posts here for unlinking a facebook account and I saw in the help section about how to unlink... the only problem is that there's not an unlink button when I go into Edit Preferen...

kbrooksc

Community Legend

228 Views

1 replies

0 likes

Account
Login
  • 228 Views
  • 1 replies
  • 0 likes

MY ACCOUNT COMPROMISED

My account was compromised and they deleted some playlists and I got logged off. I can't save offline anymore because 3 other users are on from different countries. My account was definitely leaked. I changed the password but I still can't recover pl...

Newbie

My account was compromised and they deleted some playlists and I got logged off. I can't save offline anymore because 3 other users are on from different countries. My account was definitely leaked. ...

159 Views

0 replies

0 likes

Account
Premium
Subscription
  • 159 Views
  • 0 replies
  • 0 likes

My creditcard has been high jacked - waiting for new one but my payment to Spotify can't go through

I get the messade that you can't get debut me of my monthly payment. My creditcard has Bern high jacked and I'm waiting on my new vars. Also,I'm abroad and I won't be able to change creditcard nr until I'm home (earliest 20160306). Ok to wait with ch...

Casual Listener

I get the messade that you can't get debut me of my monthly payment. My creditcard has Bern high jacked and I'm waiting on my new vars. Also,I'm abroad and I won't be able to change creditcard nr unt...

massingbrass

Casual Listener

189 Views

1 replies

0 likes

Account
  • 189 Views
  • 1 replies
  • 0 likes

My account has been hacked/blocked

Hello, I was using Spotify normally just yesterday, but when I tried to start the app on my phone today it prompted my login credentials. But the app gave me an error number 3 and said that the login information was wrong, which were just working yes...

Newbie

Hello, I was using Spotify normally just yesterday, but when I tried to start the app on my phone today it prompted my login credentials. But the app gave me an error number 3 and said that the login...

284 Views

0 replies

0 likes

Login
Security
  • 284 Views
  • 0 replies
  • 0 likes