Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
He tratado de renovar mi suscripción dos veces... y las dos veces me han generado el cargo a mi tarjeta pero recibo un error diciendo que hay problemas con mi banco y no se ha relizado el cargo cuando si lo han hecho... que hago?
Hi - Please help! My original account has been hacked and email reassigned to a chinese email address 126.com I received an email from account-details-changed@spotify.com and tried to respond but have received no response. I had to set up a new accou...
Dear Spotify, It's been more than 2 weeks since I last used spotify. I've e-mailed 5 times and didn't get any response so far. The problem is I can't login to spotify. I get an error saying that the username or password is incorrect. I've tried every...
Hi,Already for a while I'm not getting any notifications from Spotify.I have double (triple actually) checked settings from desktop player and notifications are endabled, also from account settings I have basically all e-mail and push notifications e...
I am so tired of Justin Bieber and I would love to NOT hear all his songs 200000 times every day.So is it possible to ban music? My gf uses my Spotify at home from time to time and when she starts playing either Spotify radio or Bustin Jieber there i...
I wanted to do the upgrade 3months for .99 but it only says i have a subscription for a month.
I'm from Turkey, I use a prepaid card named ininal and i used it for a year for spotify subscription, now i cant use it for the payment it says my card is having a bad day but my friends' cards don't work too i cant use anything for paying and I dont...
I'm trying to cancel old account because they r still charging me 9.99 a month for it n want to keep my new one don't know old password but I know my old email address
I subscribed to the $4.99 student premium and it will not load. I've deleted the app and reinstalled it and it still won't load. I've also tried getting on the Internet and logging in but that also says I still have the free account. What do I do?
Hi, I want to gift a Spotify Premium Account to a family member. So far so easy, but I'd also like prepare a few playlists on their account to personalize the gift a bit. To do that I would have to log in on their account, which means I would have to...
Hi. I just upgrade from family +2 members to family +3 members. But one of the members I already had on my account can not subscribe to my family again. I have tried to eliminate her and invite her again, but it says there is a trouble. What can I do...
I have managed to change payment from New Zealand dollars to Australia dollars, but my country is still set to New Zealand. I am unable to change to Australia.
I have premium Spotify with my phone contract but since I lost my phone on Friday, I cannot get premium with my new phone just keeps saying upgrade
Currently for Spotify NZ there is a deal which is 3 months of premium for $0.99.You cant sign up for it if you've never used premium before. I've only had spotify for a month now and I was looking purchase this package, but when i go to click purchas...
Immer wenn ich das aktuelle Angebot nutzen will werde ich auf den Paypal Screen weitergeleitet, dort zahleich dann die 99ct für den ersten Monat, wenn ich die Zahlung bestätige werde ich zurück auf den Angebots Screen von Spotify weitergeleitet.Das G...
I have paid for student spotify premium however i am ony receving the fre version currently. It says that my student details are linked with another account?? could this be why?? and if so how would i go about correcting it ?? Thankyou
Hi, Im trying to take up the amazing offer of a 99c trial for 3 months only I cannot load the website. Ive tried to click upgrade from my spotify window, opening a new window & tried on various devices. The only way I can get to it is through itunes ...
I'm trying to sync my spotify account with a Sonos sound system but when I attempt to "set the device password" it tells me there's an issue because i have previously signed in using Facebook. So it doesn't appear i'm able to login directly using a u...
Friends,i can't log into my Onkyo Reciever. I didnt connect my Account with Facebook (and dont want to) and when i try to login into spotify with my onkyo, there comes the message "login not possible" . but when i click on "back", it seems that i am ...
I signed up for Spotify on my Hudl 2, downloaded app and made a short playlist - wasn't asked for payment details - I can log into my account on my windows 7 internet explorer 11 browser now. When I try to find the app on Hudl 2, it's not on the desk...
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