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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407703 Views
  • 959 replies
  • 107 likes
  • Account
  • 407703 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177251 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177251 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100297 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100297 Views
  • 68 replies
  • 10 likes

Cant pay for spotify

Ive been trying for a few weeks now to try and subscribe but it keeps saying my card is having a bad day. this goes for regular and student. with student i have gone through the verification process as well. anyone else with this problem????

  • Regular
  • Ive been trying for a few weeks now to try and subscribe but it keeps saying my card is having a bad day. this goes for regular and student. with student i have gone through the verification process ...
  • MaryS
  • Roadie
  • 241 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 241 Views
  • 5 replies
  • 0 likes

Using Spotify Abroad

I am currently living in Denmark for an extended period of time and I'd like to re-subscribe to Spotify. I am having the issue in that to use Spotify I have had to change my country to Denmark, I can't however pay for Spotify because I do not have a ...

  • Newbie
  • I am currently living in Denmark for an extended period of time and I'd like to re-subscribe to Spotify. I am having the issue in that to use Spotify I have had to change my country to Denmark, I can...
  • LordRollin
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Move country

Can any manager please move my account to UK? I have a gift card that i would like to redeem but it won't work hence my country is set to Sweden and i cannot change it. Thanks.

  • Newbie
  • Can any manager please move my account to UK? I have a gift card that i would like to redeem but it won't work hence my country is set to Sweden and i cannot change it.   Thanks.
  • driveflanger
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
  • 147 Views
  • 1 replies
  • 0 likes

All Playlists Wiped and Possible Account Hack

Please help!I have been using Spotify in the offline mode for the last week as I was fed up of having other users names appear whilst online and asking me if I wanted to control their device (this I get when using the train to work and in itself soun...

  • Casual Listener
  • Please help! I have been using Spotify in the offline mode for the last week as I was fed up of having other users names appear whilst online and asking me if I wanted to control their device (this ...
  • Gozzers
  • Casual Listener
  • 174 Views
  • 1 replies
  • 0 likes
  • Security
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Change login from Facebook to regular account

I've a count using my Facebook profile, but I would like to cancel this login and use without Facebook. Is it possible ?I don't want to lose my things on Spotify.

  • Visitor
  • I've a count using my Facebook profile, but I would like to cancel this login and use without Facebook. Is it possible ? I don't want to lose my things on Spotify.
  • kbrooksc
  • Community Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 321 Views
  • 1 replies
  • 0 likes

MY ACCOUNT HAS BEEN HACKED

hI , I currently use spotify with my husband , we have the family subscription and he noticed today he couldn't use it , he is the main account - today we noticed someone has changed the details , deleted my husbands email address and put their own a...

  • Newbie
  • hI ,   I currently use spotify with my husband , we have the family subscription and he noticed today he couldn't use it , he is the main account - today we noticed someone has changed the det...
  • kbrooksc
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 194 Views
  • 1 replies
  • 0 likes

How to connect Rogers to Spotify account?

I have signed up for the 24 month subscription through my cell phone provider, i'm trying to activate it and it says I need to log into Spotify to authorize Rogers. It specifically says to "connect Rogers to your Spotify account". I don't see that op...

  • Casual Listener
  • I have signed up for the 24 month subscription through my cell phone provider, i'm trying to activate it and it says I need to log into Spotify to authorize Rogers. It specifically says to "connect R...
  • kbrooksc
  • Community Legend
  • 559 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 559 Views
  • 1 replies
  • 0 likes

Cost of Family plan

What is the cost for the family plan? Right now we have 2 separate accounts but am looking into the family plan so that our kids can have their own accounts.

  • Newbie
  • What is the cost for the family plan? Right now we have 2 separate accounts but am looking into the family plan so that our kids can have their own accounts.
  • Bittencourt
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 221 Views
  • 1 replies
  • 0 likes

Can I unsubscribe from premium to subscribe again and get a free chromecast?

I'm talking about this promotion: https://www.spotify.com/us/chromecast-offer/ When I try to get it it says I'm not eligible, probably because I already have a premium account. That makes me sad because I've been on spotify premium for 6 months and I...

  • Newbie
  • I'm talking about this promotion: https://www.spotify.com/us/chromecast-offer/   When I try to get it it says I'm not eligible, probably because I already have a premium account. That mak...
  • user-removed
  • Not applicable
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 298 Views
  • 1 replies
  • 0 likes

Why does spotify keep asking me to pay?

I updated my billing info and my payment has been processed but every time I try to log in Spotify says my premium account has failed and asks for another $9.99 payment... Again my payment has been processed so why do I keep getting this message?Very...

  • Casual Listener
  • I updated my billing info and my payment has been processed but every time I try to log in Spotify says my premium account has failed and asks for another $9.99 payment... Again my payment has been p...
  • kbrooksc
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Premium
  • 240 Views
  • 1 replies
  • 0 likes

My account was hacked too!

I doubt spotify will even care about this but i wanted to report it. My account was hacked! some idiot was using my account I have a unique username / pwd for spotify it doesnt link to google or fb and is only used on 3 devices (2 iphone and 1 Mac) e...

  • Newbie
  • I doubt spotify will even care about this but i wanted to report it. My account was hacked! some idiot was using my account  I have a unique username / pwd for spotify it doesnt link to google ...
  • kbrooksc
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 197 Views
  • 1 replies
  • 0 likes

Forgot password - email account no longer in use - how to reset password?!

I have been aan happy spotify premium user for few years now. I use it both on my laptop(macbook) and iphone (5s)Recently I needed to reinstall my iphone and thus needed to reinstall my spotify app as well.This is where my problem started: I forgot m...

  • Casual Listener
  • I have been aan happy spotify premium user for few years now. I use it both on my laptop(macbook) and iphone (5s) Recently I needed to reinstall  my iphone and thus needed to reinstall my spoti...
  • kbrooksc
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 341 Views
  • 1 replies
  • 0 likes

Just created account and have been getting bill for the pass year.

Hello. I have never used this spotlify but have just notice in my bank transaction I have had spotlify deducting $13.99 NZD every month. How do I stop this as I have never use spotify. ??Please help...

  • Newbie
  • Hello. I have never used this spotlify but have just notice in my bank transaction I have had spotlify deducting $13.99 NZD every month. How do I stop this as I have never use spotify. ?? Please hel...
  • kbrooksc
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 155 Views
  • 1 replies
  • 0 likes

Solved!! Premium in PC

I have Premium already in my iPhone, do I have to PAY AGAIN for Premium in my PC?

  • Newbie
  • I have Premium already in my iPhone, do I have to PAY AGAIN for Premium in my PC?
  • kbrooksc
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 216 Views
  • 1 replies
  • 0 likes

Free Chromecasts for new members? Guess I'm cancelling

Thanks for Spotify for rewarding your longstanding paid subscribers. Wait, not. Absolutely ridiculous that this promotion is only available to users who have never been premium members before. https://news.spotify.com/uk/2016/02/17/get-a-free-chromec...

  • Newbie
  • Thanks for Spotify for rewarding your longstanding paid subscribers.  Wait, not.  Absolutely ridiculous that this promotion is only available to users who have never been premium members be...
  • goldie112299
  • Newbie
  • 156 Views
  • 1 replies
  • 1 likes
  • Premium
  • 156 Views
  • 1 replies
  • 1 likes

Re

I paid for the premium for college students and it charged me but couldn't verify my college I go to Tyler junior college

  • Newbie
  • I paid for the premium for college students and it charged me but couldn't verify my college I go to Tyler junior college
  • kbrooksc
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium
  • 112 Views
  • 1 replies
  • 0 likes

Paid via iTunes but Spotify app claims I haven't bc credit card info has changed.

Long story short: lost my debit card last night, canceled it this morning. Haven't updated Spotify payment info, so now Spotify app is telling me that my premium is going to end. HOWEVER, I already paid for Spotify via iTunes yesterday, so this card ...

  • Newbie
  • Long story short: lost my debit card last night, canceled it this morning. Haven't updated Spotify payment info, so now Spotify app is telling me that my premium is going to end.   HOWEVER, I ...
  • kbrooksc
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 157 Views
  • 1 replies
  • 0 likes

I need a phone number for customer support!

I am being charged for 3 accounts I don't have access to. Your numbers online are bogus. I just want my money back! I am about to file fraudulent charges with my bank! Frustrated beyond words!!!!!

  • Newbie
  • I am being charged for 3 accounts I don't have access to. Your numbers online are bogus. I just want my money back! I am about to file fraudulent charges with my bank! Frustrated beyond words!!!!!
  • kbrooksc
  • Community Legend
  • 264 Views
  • 1 replies
  • 1 likes
  • Premium
  • 264 Views
  • 1 replies
  • 1 likes

Living on SBA in Cyprus.......

Hello, i I have been unable to log into Spotify for the past few days as it says I am abroad. I currently live in Cyprus on SBA, and having done a bit of research I can see that Sovereign Base Areas come under the UK. I therefore should be able to ac...

  • Regular
  • Hello,   i I have been unable to log into Spotify for the past few days as it says I am abroad.  I currently live in Cyprus on SBA, and having done a bit of research I can see that Sovere...
  • Mrsappleton
  • Regular
  • 569 Views
  • 7 replies
  • 0 likes
  • Account
    Free
  • 569 Views
  • 7 replies
  • 0 likes

Facebook Disconnect

I accidentally connected my FB to my Spotify, and then I disconnected it. However, on the app on my laptop, my FB profile picture and name is still there. How do I remove this?

  • Newbie
  • I accidentally connected my FB to my Spotify, and then I disconnected it. However, on the app on my laptop, my FB profile picture and name is still there. How do I remove this?
  • djmikeystrange
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 204 Views
  • 1 replies
  • 0 likes