Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hola. Que tal ? Hace meses tengo un problema con spotify. Cambie el equipo de celular y no me acordaba la cuenta ,cuando entró me aparecía que era free y no premium. Me dijieron que tenía que volver a poner los datos de la tarjeta de crédito lo cual ...
I got my premium Spotify acct through sprint and I have another phone with T-Mobile but when I sign in on the T-Mobile for my Spotify acct is the free version,why?
At first I thought there was an issue with my card because there had been trouble with that card but then I got a new card today and it wasn't working. I keep trying and trying and literally nothing is working I don't know what to do.
So recently I updated the Spotify app on my iPhone, and now I can't find any of my playlists under "playlists" on the phone. They're there on my Spotify on my Mac, but when I'm on my phone and try to add music to my playlists I'm told they don't exis...
I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada
Can't log in to the app because the email I use was used to sign in with an old Facebook account.What should I do, this is so annoying
Hey, everyone. I have a question, about the application updates, in reference, to our ideas. I noticed, that someone's idea status is posted, as "implemented". (https://community.spotify.com/t5/Implemented-Ideas/Shuffle-all-music-on-mobile-device/idi...
I am trying to set a device password so my spotify premium account will work without facebook. I follow the link and the email and delete it tells me there is an error without an explanation or a link for help. I am about to just cancel spotify all t...
Did anyone find this commercial very noisy and annoying? Please don't play noise for listeners !
I already have used a December's promotion in the 2014 and this year it showed that I could use the 3mo. for $99MXN and took the oportunity.Now, one month later, I'm a free subscriptor again.
I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(which I don't) I don't have any playlists. Yes, I am c...
So i signed up for the 99p deal for three months not that long ago (Just before christmas) All was well, and i thought i was getting a good deal until i received my bank statement, and i was charged £9.99 I am a student and before signing up to the 9...
Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options. I already have premium and am logged in. Does family plan not exist in Canada yet?
Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek: Γεια χαρά. Εδώ Spotify.Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση email στο λογαριασμό σου στο Spotify άλλαξε πρόσφατα.Η προηγο...
Hi Everybody, Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook Spotify application : Since there the unchecked option has juste disapeared and I can't get it back !The checkbox is juste missing... And I Can'...
When I try to change my country of residence from US to Canada, the process never succeeds. I suspect it has to do with the fact that it is automatically selecting Euros (which is not the right currency for Canada): Change payment details9.99 EUR + t...
I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently.I could create a new account, but I only have one email address, and I am not intereste...
I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version
Hi so I'm with Rogers and got the Spotify offer that lets me use Spotify premium on 3 devices. My two daughters are using it with me but when we try to listen to our music someone's will stop and only play on of the devices. Is there a way we can all...
Yeah so I bought premium for my account recently... When I tried to play a song offline on my computer today it came up and said "This action is not possible in offline mode"... Did I misunderstand something when I read the following on the "company'...
