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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 305421 Views
  • 870 replies
  • 97 likes
  • Account
  • 305421 Views
  • 870 replies
  • 97 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1139930 Views
  • 119 replies
  • 107 likes
  • Account
  • 1139930 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81043 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81043 Views
  • 64 replies
  • 9 likes

Username password change

I always log in with my facebook account but now I want to log in with my spotify account number. At my account you can ask spotify to send an email to set the password for your spotify account not facebook account. When I click on that button they s...

  • Newbie
  • I always log in with my facebook account but now I want to log in with my spotify account number.  At my account you can ask spotify to send an email to set the password for your spotify accoun...
  • Taylor
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
  • 112 Views
  • 1 replies
  • 0 likes

HOW TO CANCEL MY SUSCRIPTION

Please! I need help, How to cancell my suscription, I don't see where I have to click. Thanks!

  • Visitor
  • Please! I need help, How to cancell my suscription, I don't see where I have to click. Thanks!
  • Ox1
  • Roadie
  • 88 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 88 Views
  • 1 replies
  • 0 likes

Stolen premium account

Two day ago I couln't log in to my account on Spotify. I have Premium subscription.When I tried to reset password and filled form there are no mail in my inbox.I thought I will try to create new account with the same mail - if my mail is still in spo...

  • Visitor
  • Two day ago I couln't log in to my account on Spotify. I have Premium subscription. When I tried to reset password and filled form there are no mail in my inbox. I thought I will try to create new ...
  • wmodzelewski
  • Newbie
  • 155 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Security
  • 155 Views
  • 2 replies
  • 1 likes

Someone Else is using My account

Hey. I recently found out that someone was using my Spotify account. This person have changed The email, so I can't change The password. I'm connected to Facebook, so I log in that way. What can you do to solve this kind of problem?

  • Newbie
  • Hey. I recently found out that someone was using my Spotify account. This person have changed The email, so I can't change The password. I'm connected to Facebook, so I log in that way. What can you ...
  • jean3601
  • Community Legend
  • 76 Views
  • 1 replies
  • 0 likes
  • Login
    Other
    Premium
  • 76 Views
  • 1 replies
  • 0 likes

Can't change password

Hi I have a quetsion that I hope someone can help me with. I was unable to log on to my Spotify account (I thought that I might have forgotten the password), so I requested a new password that was sent to the e-mail address connected with my Spotify ...

  • Newbie
  • Hi   I have a quetsion that I hope someone can help me with.    I was unable to log on to my Spotify account (I thought that I might have forgotten the password), so I requested a ...
  • jean3601
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 110 Views
  • 1 replies
  • 0 likes

Solved!! Paid for premium then unsubscribing

Hi there, I've recently paid for my Premium membership and I've seen this new, cheaper deal that's available. I would very much like to unsubscribe until I run out of premium membership and then resubscribe. While I'm unsubscribed, will I still get t...

  • Casual Listener
  • Hi there,   I've recently paid for my Premium membership and I've seen this new, cheaper deal that's available. I would very much like to unsubscribe until I run out of premium membership and ...
  • jean3601
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Change of Username and how to dissociate a Spotify account from Facebook?

Hi, I have 2 accounts, "blanchegonzalez" and the other where I misspelled my name: "blanchegonzalalez". I purchased the premium subsciption on the misspelled account. Now, I want to change the username for that account, how will I be able to do so? S...

  • Newbie
  • Hi,    I have 2 accounts, "blanchegonzalez" and the other where I misspelled my name: "blanchegonzalalez". I purchased the premium subsciption on the misspelled account. Now, I want to ch...
  • jean3601
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 202 Views
  • 1 replies
  • 0 likes

Family Plan - Forcing me to pay for an entire year??

Hi,subscription account family plan I am trying to get the spotify family plan so i can get a second account... However, when i go to spotify.com/family and try to buy another account it tries to sell me a family plan for $120... I don't want to pay ...

  • Casual Listener
  • Hi,subscription account family plan   I am trying to get the spotify family plan so i can get a second account... However, when i go to spotify.com/family and try to buy another account i...
  • frankrom
  • Casual Listener
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 285 Views
  • 1 replies
  • 0 likes

Solved!! Can I combine offers? (Spotify Premium + 1 Year Offer)

Hello, I'm from Argentina and I'd like to know about this. For example, I'd like to join in Spotify Family with one familiar. (ARS 54 per month) + 1-year offer (ARS 432 per year).In any case, can I have a deal with Spotify to combine these offers? Th...

  • Casual Listener
  • Hello, I'm from Argentina and I'd like to know about this.   For example, I'd like to join in Spotify Family with one familiar. (ARS 54 per month) + 1-year offer (ARS 432 per year). In any ca...
  • laspark
  • Casual Listener
  • 401 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 401 Views
  • 2 replies
  • 0 likes

Solved!! Contact Spotify Support?

How do I contact someone working for Spotify support?

  • Regular
  • How do I contact someone working for Spotify support?
  • jean3601
  • Community Legend
  • 203275 Views
  • 284 replies
  • 21 likes
  • 203275 Views
  • 284 replies
  • 21 likes

Spotify wont let me cancel

My password is used to log in perfectly fine but when I try to cancel my account it tells me to verify password and once I do, it says its incorrect. Why is it doing this? How can I cancel my premium account?

  • Newbie
  • My password is used to log in perfectly fine but when I try to cancel my account it tells me to verify password and once I do, it says its incorrect. Why is it doing this? How can I cancel my premium...
  • nmujanov
  • Newbie
  • 254 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 254 Views
  • 1 replies
  • 0 likes

Linked through payment provider not working

I have Spotify Premium on two accounts, linked to my wireless provider, since they pay for up to 3 Spotify accounts for 2 years. One of them appears to be fine. But The other account isn't. I click on Subscriptions and it has no payment provider list...

  • Newbie
  • I have Spotify Premium on two accounts, linked to my wireless provider, since they pay for up to 3 Spotify accounts for 2 years.  One of them appears to be fine.  But The other account isn'...
  • 84 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 84 Views
  • 0 replies
  • 0 likes

Spotify not sharing anything on facebook

Hi,I can't find a way to enable spotify sharing on my Facebook account. "Show activity" is turn on on settings and the spotify Facebook app has write access but sharing still not working.I tried to create a new spotify account with a fake Facebook ac...

  • Casual Listener
  • Hi, I can't find a way to enable spotify sharing on my Facebook account. "Show activity" is turn on on settings and the spotify Facebook app has write access but sharing still not working. I tr...
  • 132 Views
  • 0 replies
  • 1 likes
  • Account
    Other
  • 132 Views
  • 0 replies
  • 1 likes

Charged for unwanted Premium

So I got a 60 day trial for Premium. It was nearing the end of the trial and I didn't wish to continue with Premium, so I cancelled. I then got an email saying that I would switch to Free once the trial was up, it also says that (and still does) on m...

  • Casual Listener
  • So I got a 60 day trial for Premium. It was nearing the end of the trial and I didn't wish to continue with Premium, so I cancelled. I then got an email saying that I would switch to Free once the tr...
  • taralee94
  • Casual Listener
  • 148 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 148 Views
  • 2 replies
  • 0 likes

Free trial payment

I tried the 1 month free trial and cancelled it way before the free trial ended and removed my card details off the site now I have been charged £9.99 and I want my money back and as their is no number I can ring can someone please help

  • Newbie
  • I tried the 1 month free trial and cancelled it way before the free trial ended and removed my card details off the site now I have been charged £9.99 and I want my money back and as their is no numb...
  • KatesHere
  • Community Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 99 Views
  • 1 replies
  • 0 likes

I'm a student now: how to change from 10€ premium account to 5€?

Hi there! I'm a student now: how to change from 10€ premium account to 5€? I successfully validated my university email adress. how can I add this information to my existing account?

  • Regular
  • Hi there!   I'm a student now: how to change from 10€ premium account to 5€?   I successfully validated my university email adress. how can I add this information to my existing account...
  • Nico
  • Community Legend
  • 165 Views
  • 3 replies
  • 0 likes
  • 165 Views
  • 3 replies
  • 0 likes

Spotify holding payments

Spotify, please stop the hold on my American express bluebird...I am not a student and want my full service reconnected,,,

  • Casual Listener
  • Spotify, please stop the hold on my American express bluebird...I am not a student and want my full service reconnected,,,
  • 75 Views
  • 0 replies
  • 0 likes
  • Account
  • 75 Views
  • 0 replies
  • 0 likes

I am a student why doesnt the link work

I am a student who is trying to apply for the discounted spotify everytime it says it cant verify or the link to verify is broken. Ive tried 8 times and im extremely frustrated. Please help i cant find instrunctions on how to manually verify.

  • Newbie
  • I am a student who is trying to apply for the discounted spotify everytime it says it cant verify or the link to verify is broken. Ive tried 8 times and im extremely frustrated. Please help i cant fi...
  • 103 Views
  • 0 replies
  • 0 likes
  • Security
  • 103 Views
  • 0 replies
  • 0 likes

Commercials - Artist suggestions make no sense

Hi, When I'm listening to what I usually do, say Classic Rock or Classical, I keep getting commercials for new R&B Drake-produced type garbage that has no correlation with what I listen to. Is there a way to change this behavior? Thanks

  • Newbie
  • Hi, When I'm listening to what I usually do, say Classic Rock or Classical, I keep getting commercials for new R&B Drake-produced type garbage that has no correlation with what I listen to. ...
  • 62 Views
  • 0 replies
  • 0 likes
  • Free
  • 62 Views
  • 0 replies
  • 0 likes

Solved!! Account hijacked

Hello dear spotify community,it seems yesterday someone got access to my spotify account,probably due to my weak password and also changed the email address of the account. I tried contacting spotify support not long ago by filling a form, but the fo...

  • Casual Listener
  • Hello dear spotify community, it seems yesterday someone got access to my spotify account, probably due to my weak password and also changed the email address of the account.   I tried conta...
  • aw3i
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 255 Views
  • 2 replies
  • 0 likes