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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84658 Views

9 replies

2 likes

Account
Login
  • 84658 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661232 Views

13 replies

4 likes

Account
  • 661232 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743053 Views

18 replies

29 likes

  • 743053 Views
  • 18 replies
  • 29 likes

¿Spotify ya no acepta pagos en OXXO?

Hace algunos meses pude contratar Spotify gracias a la función de pagar en OXXO. Después, pagué algunos meses con una tarjeta mi guardían legal (era menor de edad), el cual opto por cancelar su funcionalidad en internet. Por ende, quisiera seguir dis...

Newbie

Hace algunos meses pude contratar Spotify gracias a la función de pagar en OXXO. Después, pagué algunos meses con una tarjeta mi guardían legal (era menor de edad), el cual opto por cancelar su funci...

Adgy

Casual Listener

990 Views

1 replies

1 likes

Subscription
  • 990 Views
  • 1 replies
  • 1 likes

Premium

Hola,tengo cuenta premium pero no puedo agregar canciones que tengo guardadas en mi dispositivo

Newbie

Hola,tengo cuenta premium pero no puedo agregar canciones que tengo guardadas en mi dispositivo

150 Views

0 replies

0 likes

Premium
  • 150 Views
  • 0 replies
  • 0 likes

alldica1012

Pagué tres meses y al segundo mes recibí un email notificándome del cargo por mes...

Newbie

Pagué tres meses y al segundo mes recibí un email notificándome del cargo por mes...

134 Views

0 replies

0 likes

  • 134 Views
  • 0 replies
  • 0 likes

All info lost

Hi! I just got a notification about privacy update, I accepted it, now that I log in, all my information is lost! By this I mean, followers, followings, favorites, liked, song list, everything, I linked again my facebook account and nothing happened,...

Newbie

Hi! I just got a notification about privacy update, I accepted it, now that I log in, all my information is lost! By this I mean, followers, followings, favorites, liked, song list, everything, I lin...

user-removed

Not applicable

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Account doesn't exist after premium account credit card is cancelled.

It says my Account "doesn't exist" after I've cancelled my premium credit card axadentally, but yet I can get onto the spotify website with the same abbount. How do I get my accout back, and re-pay for it again? I'd hate to loose all of my songs.Than...

Casual Listener

It says my Account "doesn't exist" after I've cancelled my premium credit card axadentally, but yet I can get onto the spotify website with the same abbount.  How do I get my accout back, and re...

162 Views

0 replies

0 likes

Account
Premium
Subscription
  • 162 Views
  • 0 replies
  • 0 likes

Spotify login question... signed up with facebook.

When I downloaded Spotify, I made my profile with facebook since it's quick and easy. Well, I'm under the username Matthew Isin Thegarage, and they are grumpy that I'm some fraud. Policy is policy, so before they kill off my account, is there a way t...

Casual Listener

When I downloaded Spotify, I made my profile with facebook since it's quick and easy.  Well, I'm under the username Matthew Isin Thegarage, and they are grumpy that I'm some fraud.  Policy ...

MattIsinThegrge

Casual Listener

294 Views

1 replies

0 likes

Login
  • 294 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Log in with Windows Desktop Client

I am having an issue where I can log in to spotify online but when I try to log in with the WIndows client, it says that I am using the wrong user name and password. I am using Windows 10 Home. Thanks, Dracko67

Casual Listener

I am having an issue where I can log in to spotify online but when I try to log in with the WIndows client, it says that I am using the wrong user name and password.   I am using Windows 10 Ho...

dracko67

Casual Listener

311 Views

1 replies

0 likes

Login
  • 311 Views
  • 1 replies
  • 0 likes

Falla suscripción tarjeta crédito

Por qué todos los meses tengo q rellenar el mismo dato de mi tarjeta de crédito? Cada mes me sale q no proceso y q vuelva a mandar mis datos.

Newbie

Por qué todos los meses tengo q rellenar el mismo dato de mi tarjeta de crédito? Cada mes  me sale q no proceso y q vuelva a mandar mis datos. 

172 Views

0 replies

0 likes

Account
Subscription
  • 172 Views
  • 0 replies
  • 0 likes

Spotify premium charged differently from the actual price.

The price for spotify premium in Malaysaia is Rm. 14.90. I started using the premium since January this year. From what I have seen in the receipts in the spotify page, I had been charged USD 6.99 (around Rm 30) from January until June. And from Augu...

Newbie

The price for spotify premium in Malaysaia is Rm. 14.90. I started using the premium since January this year. From what I have seen in the receipts in the spotify page, I had been charged USD 6.99 (a...

334 Views

0 replies

0 likes

Account
Other
Premium
Subscription
  • 334 Views
  • 0 replies
  • 0 likes

Thanks for the nightmares lads!

Pull up the Spotify service on a pleasant Friday, as you do. Spotify works fine, I start playing my lovely sleep playlist entitled "don't rage fam" and drift soundly into dreamland...And awaken to hear the beautiful sound of a paranormal activity adv...

Newbie

Pull up the Spotify service on a pleasant Friday, as you do. Spotify works fine, I start playing my lovely sleep playlist entitled "don't rage fam" and drift soundly into dreamland... And awaken to ...

170 Views

0 replies

1 likes

Free
  • 170 Views
  • 0 replies
  • 1 likes

Can't Login with Facebook on OSX

Hello, I can't log in into Spotify with Facebook. Sometimes there is a red Message "Service is temporiary unavailable" and sometimes there isn't even a message. I installed Spotify new but that doesn't work. On iPhone and iPad it's the same problem. ...

Visitor

Hello, I can't log in into Spotify with Facebook. Sometimes there is a red Message "Service is temporiary unavailable" and sometimes there isn't even a message. I installed Spotify new but that doesn...

227 Views

0 replies

0 likes

Login
  • 227 Views
  • 0 replies
  • 0 likes

No email from Spotify telling me my username and password?

I log into Spotify through my Facebook account and would like a normal account username and password so I can log in without Facebook. I have pressed the 'sent email to set password' button in the 'set device password' section of my account, but no e...

Newbie

I log into Spotify through my Facebook account and would like a normal account username and password so I can log in without Facebook. I have pressed the 'sent email to set password' button in the 's...

157 Views

0 replies

0 likes

Account
  • 157 Views
  • 0 replies
  • 0 likes

Other user when i copy playlist url.??

When i copy my playlist URL and my friends try it, it comes another user then myself ? What is wrong?

Newbie

When i copy my playlist URL and my friends try it, it comes another user then myself ? What is wrong?

Ox1

Roadie

333 Views

2 replies

0 likes

Other
  • 333 Views
  • 2 replies
  • 0 likes

Charges

I have a charge for something I didn't even buy for 10.71 I need to know what I am paying for here.

Newbie

I have a charge for something I didn't even buy for 10.71 I need to know what I am paying for here.

166 Views

0 replies

0 likes

Account
  • 166 Views
  • 0 replies
  • 0 likes

I was suppose to have my account activated on the 21st. It is still not working

So I was suppose to renew 2 days ago and it's still not letting me access my premium account. I've logged out and Uninstalled spotify on my phone and put it back on but still nothing. What can I do to fix it?

Casual Listener

So I was suppose to renew 2 days ago and it's still not letting me access my premium account. I've logged out and Uninstalled spotify on my phone and put it back on but still nothing. What can I do t...

MattSuda

Spotify Star

295 Views

3 replies

0 likes

  • 295 Views
  • 3 replies
  • 0 likes

Charged 3 times and still not on premium

I'm trying to get premium and I'm still on trial version. My credit card got charged 3 times. M I updated my phone, reinstalled the app, logged out, signed back in. I literally tried everything but I still don't get premium.

Newbie

I'm trying to get premium and I'm still on trial version. My credit card got charged 3 times. M I updated my phone, reinstalled the app, logged out, signed back in. I literally tried everything but I...

MattSuda

Spotify Star

216 Views

1 replies

0 likes

Premium
  • 216 Views
  • 1 replies
  • 0 likes

Can't start 30 day trial

All I get is "You need to enable Javascript in order to proceed through the purchase flow." im not going to put my secuirty at risk no other site has ever asked me to do so to subscribe to something... Fix this please its 2015 not 2000. Thanks.

Casual Listener

All I get is "You need to enable Javascript in order to proceed through the purchase flow." im not going to put my secuirty at risk no other site has ever asked me to do so to subscribe to something....

javascripterror

Casual Listener

2200 Views

15 replies

2 likes

Subscription
  • 2200 Views
  • 15 replies
  • 2 likes

Connect playback issues tied to premium account

Hi all, My premium account has become unusable via spotify connect. Connecting to any device, ps4, pc or tablet causes significant playback issues. Upon connecting music will not start playing until I press play/pause 20 or so times, I am then unable...

Casual Listener

Hi all,   My premium account has become unusable via spotify connect. Connecting to any device, ps4, pc or tablet causes significant playback issues. Upon connecting music will not start playi...

the-end

Casual Listener

1051 Views

8 replies

1 likes

Account
Premium
  • 1051 Views
  • 8 replies
  • 1 likes

Still not getting premium

Last night I signed up for the student subscription of Spotify. It charged the 4.99$ to my account but never sent me a receipt or changed my account to premium.

Newbie

Last night I signed up for the student subscription of Spotify. It charged the 4.99$ to my account but never sent me a receipt or changed my account to premium.

Ox1

Roadie

196 Views

1 replies

0 likes

Account
  • 196 Views
  • 1 replies
  • 0 likes

Can I recover deleted songs from a playlist?

Today I noticed that my "song of the day" playlist had all it's songs deleted. I don't know if I accidentally clicked something to make this happen, but I noticed at Friday 10:55am. I was using this playlist yesterday night and all the songs were sti...

Newbie

Today I noticed that my "song of the day" playlist had all it's songs deleted. I don't know if I accidentally clicked something to make this happen, but I noticed at Friday 10:55am. I was using this ...

227 Views

0 replies

0 likes

Account
Free
Other
  • 227 Views
  • 0 replies
  • 0 likes