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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83488 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104625 Views
10 replies
3 likes
Hello!I have got Spotify Premium but I cannot understand why I pay € 12,99 instead of € 9,99...Moreover from my account I cannot modify, change or delete the subscription.Is this the only way to contact Spotify and get helped?? ThanksFrancesca
Hello! I have got Spotify Premium but I cannot understand why I pay € 12,99 instead of € 9,99... Moreover from my account I cannot modify, change or delete the subscription. Is this the only way t...
Community Legend
621 Views
3 replies
0 likes
It says here that first time premium subscribers can enjoy three months of Premium for €0.99:https://support.spotify.com/lt/learn-more/faq/#!/article/spotify-new-subscriber-offers/?in=search I was Unlimited subscriber, but never Premium. Now I've tri...
It says here that first time premium subscribers can enjoy three months of Premium for €0.99: https://support.spotify.com/lt/learn-more/faq/#!/article/spotify-new-subscriber-offers/?in=search  ...
Roadie
449 Views
1 replies
0 likes
My Spotify subscription has been canceled due to insufficient funds but my account has been charged. If I'm paying for service I should be receiving it.
My Spotify subscription has been canceled due to insufficient funds but my account has been charged. If I'm paying for service I should be receiving it.
Roadie
387 Views
1 replies
0 likes
Hi!I just bought premium with the discount 3 months for 0.99 and then it goes on for 9.99€but i still payed 9.99, is this because i am an old member or did i do somethign wrong? Thanks Tim
Hi! I just bought premium with the discount 3 months for 0.99 and then it goes on for 9.99€ but i still payed 9.99, is this because i am an old member or did i do somethign wrong? Thanks �...
Community Legend
251 Views
1 replies
0 likes
I just updated the app on my phone and lost over 500 songs in my starred playlist. can you help me get them back?
I just updated the app on my phone and lost over 500 songs in my starred playlist. can you help me get them back?
Spotify Legend
253 Views
1 replies
0 likes
Hello. I need help. I miss too songs. First song kiss from prince. and the other song is Ich liebe dich from Clowns und Helden. There is the proplem, that you have the live version and not the normal version, which is the best.
Hello. I need help. I miss too songs. First song kiss from prince. and the other song is Ich liebe dich from Clowns und Helden. There is the proplem, that you have the live version and not the normal...
Spotify Legend
251 Views
1 replies
0 likes
I tried to delete my account and it keeps sending me back to the same page. Which is very frustrating. Also spotify preauthoeized a payment of 5.09 somethin on my account after tell me that I was not eligible for the student offer. I want my account ...
I tried to delete my account and it keeps sending me back to the same page. Which is very frustrating. Also spotify preauthoeized a payment of 5.09 somethin on my account after tell me that I was not...
Spotify Legend
756 Views
6 replies
1 likes
As unlink my Spotify Account of My Facebook Account?
As unlink my Spotify Account of My Facebook Account?
Not applicable
342 Views
2 replies
0 likes
I was sent an email from Spotify about being able to receive 30 days of free premium Spotify but was never given these 30 days.
I was sent an email from Spotify about being able to receive 30 days of free premium Spotify but was never given these 30 days.
Casual Listener
423 Views
2 replies
0 likes
I tried the one month free premium trial, but barely used spotify during that time and then I deleted my premium subscription a few days ago. Then today on the 9th of december they took 10 euros off my account.. Went back to the spotify website, sudd...
I tried the one month free premium trial, but barely used spotify during that time and then I deleted my premium subscription a few days ago. Then today on the 9th of december they took 10 euro...
Roadie
292 Views
1 replies
0 likes
Hi. I have a premium account and i travel a lot. i have been out of my country for couple of months and i am still abroad. tried to login and get an error saying i can only use spotify 14 days abroad. i thought that limit was for Free accounts not Pr...
Hi. I have a premium account and i travel a lot. i have been out of my country for couple of months and i am still abroad. tried to login and get an error saying i can only use spotify 14 days abroad...
Roadie
483 Views
2 replies
0 likes
I haven't an account premium but in my postepay card results 2 payments in 2 different days of 2 different months. I know what I'm paying spotify premium account and I can claim compensation?
I haven't an account premium but in my postepay card results 2 payments in 2 different days of 2 different months. I know what I'm paying spotify premium account and I can claim compensation?
Community Legend
314 Views
1 replies
0 likes
Hi all, I've tried using a different browser, logging out of facebook and logging in again, reseting my password (from the app), re-installing and re-starting spotify. I've also looked in the board and found someone with a very similar problem as me ...
Hi all, I've tried using a different browser, logging out of facebook and logging in again, reseting my password (from the app), re-installing and re-starting spotify. I've also loo...
Casual Listener
304 Views
1 replies
0 likes
Hi There I have a family account with 4 members. But I don't use 2 members anymore. So I've deleted two of them. But how can I delete the 2 subscriptions? I don't want to pay 4 accounts when I just need 2... Best Regards
Hi There I have a family account with 4 members. But I don't use 2 members anymore. So I've deleted two of them. But how can I delete the 2 subscriptions? I don't want to pay ...
Casual Listener
743 Views
2 replies
0 likes
I'm interested in upgrading to spotify premium and it seems like a great time to join because of the first 3 months for .99 cents. I was wondering, since I'm a student will i get the student discount after my three .99 cent months?
I'm interested in upgrading to spotify premium and it seems like a great time to join because of the first 3 months for .99 cents. I was wondering, since I'm a student will i get the student discount...
Community Legend
766 Views
3 replies
0 likes
Hey, Me and my gf are both using the same spotify. This results in one of us being offline alot. We were wondering - does the offline hours etc count in the registerd hours you have on spotify? https://yearinmusic.spotify.com/ Thanks
Hey, Me and my gf are both using the same spotify. This results in one of us being offline alot. We were wondering - does the offline hours etc count in the registerd hours y...
Spotify Star
423 Views
1 replies
0 likes
I signed up for the 7 day premium but can't use any premium features I can't play anything on demand and quite frankly it's posing me off
I signed up for the 7 day premium but can't use any premium features I can't play anything on demand and quite frankly it's posing me off
Community Legend
381 Views
1 replies
0 likes
I accidentally subscribe to the premium 7-day free trial. But don't have any card/PayPal information. When the trial is over will my account go back to being a free account. Or do I have to unsubscribe a day earlier.
I accidentally subscribe to the premium 7-day free trial. But don't have any card/PayPal information. When the trial is over will my account go back to being a free account. Or do I have to unsubscri...
Community Legend
285 Views
1 replies
0 likes
Hi guys,The price changes when I try to get the premium promotion.Starts with $11.499.00 next it changes to $17.921,03 when I enter bank gateway.What can be occurring?Thanks for your support
Hi guys, The price changes when I try to get the premium promotion. Starts with $11.499.00 next it changes to $17.921,03 when I enter bank gateway. What can be occurring? Thanks for your support
Community Legend
224 Views
1 replies
0 likes
I have recently had the 7 day free trial and it was due to end on Sunday.However, my device has been broke for a week and I haven't been able to cancel it and it has now charged me £9.99. So I was wondering if there is a chance for a refund, seeing a...
I have recently had the 7 day free trial and it was due to end on Sunday. However, my device has been broke for a week and I haven't been able to cancel it and it has now charged me £9.99. So I was ...
Community Legend
261 Views
1 replies
0 likes
