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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 400788 Views
  • 953 replies
  • 107 likes
  • Account
  • 400788 Views
  • 953 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1172223 Views
  • 119 replies
  • 112 likes
  • Account
  • 1172223 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99265 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99265 Views
  • 68 replies
  • 10 likes

Solved!! i paid spotify premium twice this month

Hi I'm premium for some months and this month of august I have been charged twice. I have read that if cancel one of the payments my premium account would be stopped. I wanna continue being premium but I don't wanna pay twice. How i can get my money ...

  • Casual Listener
  • Hi I'm premium for some months and this month of august I have been charged twice. I have read that if cancel one of the payments my premium account would be stopped. I wanna continue being premium b...
  • lalolita
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • Account
  • 291 Views
  • 2 replies
  • 0 likes

Solved!! Redeem Code Hasn't Worked.

Hello, I have just entered a redeem code I have purchased via a physical gift card. I entered the code and chose 1 month Premium. It sent me to a page and said I had upgraded and had Premium for 1 month. However, I went to my Spotify libray and it ap...

  • Casual Listener
  • Hello, I have just entered a redeem code I have purchased via a physical gift card. I entered the code and chose 1 month Premium. It sent me to a page and said I had upgraded and had Premium for 1 mo...
  • dd9
  • Newbie
  • 10440 Views
  • 33 replies
  • 1 likes
  • 10440 Views
  • 33 replies
  • 1 likes

Facebook spotify account

I made an account using facebook a few months ago.. About a week ago I switched to premium but with a new account. Since both accounts have the same email now i can't link my new premium account to facebook because the old one is already linked.. How...

  • Newbie
  • I made an account using facebook a few months ago.. About a week ago I switched to premium but with a new account. Since both accounts have the same email now i can't link my new premium account to f...
  • Dreadlord
  • Community Legend
  • 163 Views
  • 1 replies
  • 1 likes
  • Account
  • 163 Views
  • 1 replies
  • 1 likes

Solved!! unable to update card details!

This is unbelievably frustrating and time consuming!!!!! After finally establishing the reason why I am now down graded to the free version of spotify. I have been trying to change my card payment details as my other card has expired. I have been pay...

  • Casual Listener
  • This is unbelievably frustrating and time consuming!!!!! After finally establishing the reason why I am now down graded to the free version of spotify. I have been trying to change my card payment de...
  • daveolds
  • Casual Listener
  • 363 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 363 Views
  • 2 replies
  • 0 likes

Spotify Premium

Hello,I did the payment for 3 months for 1,99BRL from spotify premium service but i got a error on the payment page, after that i got a message from my credit card about the debit amount of 1,99BRL from spotify, but my user has not got the premium st...

  • Newbie
  • Hello, I did the payment for 3 months for 1,99BRL from spotify premium service but i got a error on the payment page, after that i got a message from my credit card about the debit amount of 1,99BRL...
  • Dreadlord
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Solved!! Move current account to college one

Hello, I currently have Spotify linked to my Facebook with playlists saved and want to link my college email account so that I may use Spotify premium ($4.99) with my student email id. Can this be done? Please help. Regards,Derrick

  • Newbie
  • Hello,   I currently have Spotify linked to my Facebook with playlists saved and want to link my college email account so that I may use Spotify premium ($4.99) with my student email id. ...
  • Dreadlord
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 221 Views
  • 1 replies
  • 0 likes

Credit Card charged incorrectly

I had to sign up for a community account because there seems to be a lack of a direct contact with Spotify. My company's credit card was charged for $11.99 (AUD) by Spotify. Charge back will be the next step if I can't resolve it here, but does anyon...

  • Casual Listener
  • I had to sign up for a community account because there seems to be a lack of a direct contact with Spotify.   My company's credit card was charged for $11.99 (AUD) by Spotify. Charge back will...
  • Rossosso
  • Casual Listener
  • 169 Views
  • 2 replies
  • 0 likes
  • Other
  • 169 Views
  • 2 replies
  • 0 likes

Move/Merge two spotify accounts together?

Hello There. Back in the early middle school days I had 2 facebooks (One for adults and such, one for friends so the adults didn't see my stuff). And my (premium) spotify account is hooked up to the old facebook account (the one I had for friends). I...

  • Visitor
  • Hello There. Back in the early middle school days I had 2 facebooks (One for adults and such, one for friends so the adults didn't see my stuff). And my (premium) spotify account is hooked up to the ...
  • Dreadlord
  • Community Legend
  • 309 Views
  • 3 replies
  • 0 likes
  • Account
  • 309 Views
  • 3 replies
  • 0 likes

Student Discount Not Working, Now Card Not Working Either

My credit card was stolen last month, so I got a new one, and I've had problems ever since. Last month, I changed the card in my account, but it didn't renew my student subscription, so I lost $5 there. No big deal, all I needed to do is renew it wit...

  • Casual Listener
  • My credit card was stolen last month, so I got a new one, and I've had problems ever since.   Last month, I changed the card in my account, but it didn't renew my student subscription, so I lo...
  • JDC1995
  • Newbie
  • 404 Views
  • 7 replies
  • 0 likes
  • Premium
    Subscription
  • 404 Views
  • 7 replies
  • 0 likes

Spotify Student Upgrade

Hi there!I've had a Spotify Premium account for a little bit over two years. I'm heading off to university next week and I forgot to ask about the Student discount earlier in the summer as I've been busy. My questions:-Can an EXISTING Premium account...

  • Newbie
  • Hi there! I've had a Spotify Premium account for a little bit over two years. I'm heading off to university next week and I forgot to ask about the Student discount earlier in the summer as I've bee...
  • Dreadlord
  • Community Legend
  • 629 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 629 Views
  • 2 replies
  • 0 likes

Refund?

My account was charged the same day i cancelled it, will i be refunded eventually?

  • Newbie
  • My account was charged the same day i cancelled it, will i be refunded eventually?
  • Jonahman10
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • Premium
  • 236 Views
  • 1 replies
  • 0 likes

hidden song from playlist

Hi, can someone advise me how to get "I feel for you" by Chaka Khan back as it has disappeared from my playlist and I now can't find it on Spotify either? Thanks

  • Casual Listener
  • Hi, can someone advise me how to get "I feel for you" by Chaka Khan back as it has disappeared from my playlist and I now can't find it on Spotify either? Thanks
  • stewartjennifer
  • Casual Listener
  • 179 Views
  • 1 replies
  • 0 likes
  • Free
  • 179 Views
  • 1 replies
  • 0 likes

My student discount from last year is finished

I paid 4.99 all last year because I'm a student. I guess my student discount is finished because it's a new year, which is understandable. Do I need to re-subscribe for the student discount? Because I'm currently paying full price for premium. Would ...

  • Casual Listener
  • I paid 4.99 all last year because I'm a student. I guess my student discount is finished because it's a new year, which is understandable. Do I need to re-subscribe for the student discount? Because ...
  • rudenotginger
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • Premium
  • 223 Views
  • 2 replies
  • 0 likes

Solved!! Spotify web working but destop app isn't (FIXED)

Ok, so this only happens at work. I'm guessing because of network restrictions. However, I don't understand why the web player works and the desktop app doesn't (I'm on mac btw). Isn't data coming from the same sercer or what? Any light on this issue...

  • Casual Listener
  • Ok, so this only happens at work. I'm guessing because of network restrictions. However, I don't understand why the web player works and the desktop app doesn't (I'm on mac btw). Isn't data coming fr...
  • emeforero
  • Casual Listener
  • 4360 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 4360 Views
  • 5 replies
  • 0 likes

E-mail connected to Spotify

I can't remember what email adress is connected to my spotify account.. Where can I find this information? Need some help!

  • Casual Listener
  • I can't remember what email adress is connected to my spotify account.. Where can I find this information? Need some help!
  • JoeThomas
  • Community Legend
  • 450 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 450 Views
  • 5 replies
  • 0 likes

Solved!! No option to cancel my Spotify Premium subscription?

Hi, I recently bought Spotify premium and I want to cancel my Spotify premium subscription as I don't want the $15 to reoccur after the one month subscription ends. But the fact is I can NOT cancel my subscription as there is no option to cancel it. ...

  • Casual Listener
  • Hi, I recently bought Spotify premium and I want to cancel my Spotify premium subscription as I don't want the $15 to reoccur after the one month subscription ends. But the fact is I can NOT c...
  • Ali16anne
  • Newbie
  • 3844 Views
  • 6 replies
  • 0 likes
  • 3844 Views
  • 6 replies
  • 0 likes

Playstation Network connect issues - past 2 days....

I use my PS3 to listen to Spotify and for the past 2 days I get an error that says that there is an error logging onto Playstation network and to try again later - my other playstation apps work fine

  • Newbie
  • I use my PS3 to listen to Spotify and for the past 2 days I get an error that says that there is an error logging onto Playstation network and to try again later - my other playstation apps work fine
  • 143 Views
  • 0 replies
  • 0 likes
  • Login
  • 143 Views
  • 0 replies
  • 0 likes

Using Spotify Premium Account in Canada, Vancouver

Hello, In October 2015 I am moving to Vancouver/Whistler for 2 years. I am currently a premium Spotify member. I was wondering 2 things.... 1. Can I use Spotify in Canada?2. If I can use Spotify in Canada should I keep my English account? Or perhaps ...

  • Casual Listener
  • Hello, In October 2015 I am moving to Vancouver/Whistler for 2 years. I am currently a premium Spotify member. I was wondering 2 things....   1. Can I use Spotify in Canada? 2. If I can use S...
  • kbrooksc
  • Community Legend
  • 323 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 323 Views
  • 3 replies
  • 0 likes

What Happened to the Browse feature on Iphone Menu?

I logged onto spotify looking for the browse feature on my iphone app (the one where you can see trending playlists) and it has disappeared. I do have premium. So i looked on my friends accounts who also have premium and the same iphone app update (v...

  • Casual Listener
  • I logged onto spotify looking for the browse feature on my iphone app (the one where you can see trending playlists) and it has disappeared. I do have premium. So i looked on my friends accounts who ...
  • 162 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 162 Views
  • 0 replies
  • 0 likes