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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80609 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654578 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735156 Views
18 replies
29 likes
Alright so a person paid me to to use my computer via teamviewer to make to google cloud and he entered in some credit card number. He told me that it was a VCC number and that it was already destroyed however I believed that he was lying. Next I tes...
Alright so a person paid me to to use my computer via teamviewer to make to google cloud and he entered in some credit card number. He told me that it was a VCC number and that it was alr...
Community Legend
268 Views
1 replies
0 likes
Yesterday I paid for the recent offer, $9.00 MXN for 3 months (I'm from México) and cancelled the auto renewal, but there was a message that said I could still have the premium features for the 3 months I paid for (until August). So, today I logged i...
Yesterday I paid for the recent offer, $9.00 MXN for 3 months (I'm from México) and cancelled the auto renewal, but there was a message that said I could still have the premium features for the 3 mon...
Spotify Star
387 Views
5 replies
0 likes
I signed up for the $.99 3 month trial. it said it was going to charge me $9.99 the next day so I canceled it because that is not right and now it says I am unable to qualify for the trial because I used it already. I also can not contact the company...
I signed up for the $.99 3 month trial. it said it was going to charge me $9.99 the next day so I canceled it because that is not right and now it says I am unable to qualify for the trial because I ...
Newbie
422 Views
4 replies
0 likes
Hello all, Using my wife's username to post this as I cannot log in whatsoever. I always login with Facebook, be it on my phone or on my desktop. Today, in the middle of listening to Spotify, the player logged me out. I thought that was weird... so I...
Hello all, Using my wife's username to post this as I cannot log in whatsoever. I always login with Facebook, be it on my phone or on my desktop. Today, in the middle of listening to Spotify...
Newbie
589 Views
6 replies
0 likes
Hello, I have followed the steps listed in Spotify's help section, as well as the advice listed here in the community help forum. I have disconnected Facebook from my account, waited 24 hours, and my profile picture and name are still listed as the s...
Hello, I have followed the steps listed in Spotify's help section, as well as the advice listed here in the community help forum. I have disconnected Facebook from my account, waited 24 hour...
Community Legend
1270 Views
8 replies
1 likes
I cancelled my account several days before it was due to renew, but I was charged anyway.I want my account cancelled ASAP and I want to be refunded for the charge. Someone, PLEASE HELP !
I cancelled my account several days before it was due to renew, but I was charged anyway. I want my account cancelled ASAP and I want to be refunded for the charge. Someone, PLEASE HELP !
Composer
192 Views
1 replies
0 likes
Spotify has taken $10.94 out of my account twice but my spotify is not working. I created a new one a few months ago for free but have never paid on it or set it up to pay. My original spotify has not had a payment withdrawal in 2 months. Which then ...
Spotify has taken $10.94 out of my account twice but my spotify is not working. I created a new one a few months ago for free but have never paid on it or set it up to pay. My original spotify has no...
Community Legend
220 Views
1 replies
0 likes
Buenas noches.He intentado crearme una suscripcion premium de 3 meses por 0.99€ y al poner mi tarjeta bancaria me salta una ventana donde me informa que ya he disfrutado de esa promocion y de prueba gratuita cuando no es correcto, la cuenta la acabo ...
Buenas noches. He intentado crearme una suscripcion premium de 3 meses por 0.99€ y al poner mi tarjeta bancaria me salta una ventana donde me informa que ya he disfrutado de esa promocion y de prueb...
Spotify Star
304 Views
1 replies
0 likes
Edit: It looks like it is fixed now. However now I cannot find the delete post button. Lol. Hey! I wanted to use the 3 month for $1 trial offer. After I created my account and added the offer it charged me $1 and gave me Premium. So I wouldn't forget...
Edit: It looks like it is fixed now. However now I cannot find the delete post button. Lol. Hey! I wanted to use the 3 month for $1 trial offer. After I created my account and...
251 Views
0 replies
0 likes
Sorry for my english, im spanish. A few months ago a friend gift me Spotify premium 6 months. But after this, account changed to United States, but im on Spain. I have tried a lot of times to change it, but the text box its grey and locked, cant chan...
Sorry for my english, im spanish. A few months ago a friend gift me Spotify premium 6 months. But after this, account changed to United States, but im on Spain. I have tried a lot of times t...
Regular
575 Views
7 replies
0 likes
I've seen other's have this same problem and although followed advice I can't cancel premium. When I get to the sparce spotify web page, go to subscriptions, press canel subscription, then choose 'why' the cancel button doesn't work, leaving only 'ke...
I've seen other's have this same problem and although followed advice I can't cancel premium. When I get to the sparce spotify web page, go to subscriptions, press canel subscription, then choose 'wh...
Casual Listener
557 Views
3 replies
0 likes
I was approved for the student discount for the US but when I click on the link it doesnt give me the option to pay with paypal. Is this suppose to be this way?
I was approved for the student discount for the US but when I click on the link it doesnt give me the option to pay with paypal. Is this suppose to be this way?
Newbie
46332 Views
78 replies
8 likes
Hi All, After using your ticketing system which seems to just send back automated emails I'd like to try here. My Account has become unavailable these last couple of days and any attempts to recover it through email password reset or otherwise never ...
Hi All, After using your ticketing system which seems to just send back automated emails I'd like to try here. My Account has become unavailable these last couple of days and any at...
Spotify Star
169 Views
1 replies
0 likes
Hello, I've had spotify since April 23rd when i bought premium, and before my month even ended my subscription did. Take a lookie. I already sent some emails and some tweets out to the support team but had no help and I've now lost a day of my prem
Hello, I've had spotify since April 23rd when i bought premium, and before my month even ended my subscription did. Take a lookie. I already sent some emails and some tweets out to the support team b...
Spotify Star
434 Views
2 replies
3 likes
I signed up for a free subscription in March. I tried it for a month and then canceled it, but not quite in time. I was charged in April. That's fine. But then I cancelled my account through the Spotify app. I looked back and it said my subscription ...
I signed up for a free subscription in March. I tried it for a month and then canceled it, but not quite in time. I was charged in April. That's fine. But then I cancelled my account through the Spot...
Spotify Star
184 Views
1 replies
0 likes
This is related to Case: 02866042, support request: 00DDpxIW.500DuZ7RP I joined around 3/30 with a free 1 month premium subscription. I canceled before 4/28 and verified by going back into the Spotify desktop app. Now when I access my account online ...
This is related to Case: 02866042, support request: 00DDpxIW.500DuZ7RP I joined around 3/30 with a free 1 month premium subscription. I canceled before 4/28 and verif...
Spotify Star
238 Views
1 replies
0 likes
I have been charged twice, but keep getting this message when trying to verify if I am student(and yes I am, but it turns out I have to wait till my next term starts to send proof in for validation, so I will wait next month to try again):We were una...
I have been charged twice, but keep getting this message when trying to verify if I am student(and yes I am, but it turns out I have to wait till my next term starts to send proof in for validation, ...
Newbie
539 Views
3 replies
0 likes
Like a few other people on here, I'm having a lot of trouble re subscribing to premium. I tried doing it through SheerID which says I'm enrolled, but when I continue to Spotify it tells me I don't qualify for the promotion. Tried with different brows...
Like a few other people on here, I'm having a lot of trouble re subscribing to premium. I tried doing it through SheerID which says I'm enrolled, but when I continue to Spotify it tells me I don't qu...
Community Legend
1652 Views
4 replies
0 likes
So I am using Spotify for about a year now (I think), but I always paid 9.99€/month despite being a student. So I wanted to switch to the student version because I don't have as much money at the moment and 4.99€/month is too awesome. I unsubscribed ...
So I am using Spotify for about a year now (I think), but I always paid 9.99€/month despite being a student. So I wanted to switch to the student version because I don't have as much money at the mom...
Spotify Star
590 Views
1 replies
0 likes
Curently inbetween premium memberships and get a headache and complaints when the adds start playing.. I'm listening to my music at a decent level, and then all of a sudden the advertisement comes on, 2 to 3 times louder then my music!Even people acr...
Curently inbetween premium memberships and get a headache and complaints when the adds start playing.. I'm listening to my music at a decent level, and then all of a sudden the advertisement c...
Newbie
947 Views
7 replies
2 likes
