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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414413 Views
  • 965 replies
  • 108 likes
  • Account
  • 414413 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181217 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181217 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101457 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101457 Views
  • 68 replies
  • 10 likes

Solved!! Cant find the search bar

After downlaoding the new spotify, I can't find the find bar anywhere. I'm on a mac and it keeps messing up but i'm pretty sure that this is a spotify thing. I used to be able to press cmd + F and it would pop up but now i cant find it anywhere, I ha...

  • Newbie
  • After downlaoding the new spotify, I can't find the find bar anywhere. I'm on a mac and it keeps messing up but i'm pretty sure that this is a spotify thing. I used to be able to press cmd + F and it...
  • MattSuda
  • Spotify Star
  • 1253 Views
  • 1 replies
  • 2 likes
  • Free
    Other
  • 1253 Views
  • 1 replies
  • 2 likes

Solved!! Signed up with Facebook 3 years ago on an account I no longer use now I can't cancel

I started using Spotify in 2012 and I did the simple "log in with Facebook" one click option. Well, it had the "remember me" option and I have been using that for the past 3 years. I wanted to cancel my premium subscription and got through all of the...

  • Casual Listener
  • I started using Spotify in 2012 and I did the simple "log in with Facebook" one click option. Well, it had the "remember me" option and I have been using that for the past 3 years. I wanted to cancel...
  • empyrean1985
  • Casual Listener
  • 436 Views
  • 3 replies
  • 0 likes
  • Account
  • 436 Views
  • 3 replies
  • 0 likes

Solved!! Premium

Hello community, I am creating a new account to try something on premium. If I want to upgrade, I need to fill in my bank account and stuff. Can I cancel the subscription while I got the 30 test days? Hope to come with answers! Kind regards, Antonie

  • Newbie
  • Hello community,   I am creating a new account to try something on premium. If I want to upgrade, I need to fill in my bank account and stuff. Can I cancel the subscription while I got the 30 ...
  • Jordi
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Help me change country settings

I've recently moved to Turkey, from Denmark. After 14 days, I can no longer use spotify, before I have changed my country settings. But when I do that, it doesn't have any effect. I am still registered as a user in Denmark. I change my country settin...

  • Newbie
  • I've recently moved to Turkey, from Denmark. After 14 days, I can no longer use spotify, before I have changed my country settings. But when I do that, it doesn't have any effect. I am still reg...
  • Taylor
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 129 Views
  • 1 replies
  • 0 likes

Spotify stuck in offline mode

Spotify doesn't work on my home wi-fi network. Whenever I open it on either my android phone or windows pc, I am stuck in offline mode, and am not able to do anything. This makes no sense as I am able to use the Internet as normal and it is fully fun...

  • Casual Listener
  • Spotify doesn't work on my home wi-fi network. Whenever I open it on either my android phone or windows pc, I am stuck in offline mode, and am not able to do anything. This makes no sense as I am abl...
  • Taylor
  • Community Legend
  • 267 Views
  • 1 replies
  • 1 likes
  • Other
  • 267 Views
  • 1 replies
  • 1 likes

Forgot my password and email

Hi, I'm an active user on Spotify and I honestly love using it. But I stupidly logged out of my account and couldn't get back in as I've forgotten my password. And when I pressed "Forgot my password" They asked me to key in the email/spotify user tha...

  • Newbie
  • Hi, I'm an active user on Spotify and I honestly love using it. But I stupidly logged out of my account and couldn't get back in as I've forgotten my password. And when I pressed "Forgot my password"...
  • MattSuda
  • Spotify Star
  • 4343 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 4343 Views
  • 2 replies
  • 0 likes

Paid for premium yesterday, was charged a second time today. What gives?

I've already made a contact form thing but have yet to recieve a response as to what's going to happen with that extra charge. Should I just dispute the charge with the bank?

  • Newbie
  • I've already made a contact form thing but have yet to recieve a response as to what's going to happen with that extra charge. Should I just dispute the charge with the bank?
  • MattSuda
  • Spotify Star
  • 240 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 240 Views
  • 3 replies
  • 0 likes

muss 7tage premium test gekündigt werden?

Wird der 7tage premium test automatisch zum Abo ?Oder muss dieser von mir gekündigt werden ?

  • Newbie
  • Wird der 7tage premium test automatisch zum Abo ? Oder muss dieser von mir gekündigt werden ?
  • MattSuda
  • Spotify Star
  • 296 Views
  • 2 replies
  • 0 likes
  • Account
  • 296 Views
  • 2 replies
  • 0 likes

NUS Extra, Account chance

So i just made a new facebook account, my old facebook account was linked to my spotify premium with an active subscription, but i cancelled that one as i couldnt log in anymore because i used facebook to log in with. I tried to re-purchase premium o...

  • Casual Listener
  • So i just made a new facebook account, my old facebook account was linked to my spotify premium with an active subscription, but i cancelled that one as i couldnt log in anymore because i used facebo...
  • MattSuda
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

Have paid for Premium, but still on ad supported Spotify

I had an issue with my bank on the day my subscription was due to be debited (yesterday). I received an email from spotify saying you are no longer a premium user. Today, I receive an email from itunes saying I've been charged 14.99 for my subscripti...

  • Newbie
  • I had an issue with my bank on the day my subscription was due to be debited (yesterday). I received an email from spotify saying you are no longer a premium user. Today, I receive an email from itun...
  • MattSuda
  • Spotify Star
  • 700 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 700 Views
  • 2 replies
  • 0 likes

Premium Cancelled

I canceled my Spotify Premium Subscription but was not given a refund. If anything, I'd like to change my subscription to a student discount but I was charged $9.99. How can I get my money back?

  • Newbie
  • I canceled my Spotify Premium Subscription but was not given a refund. If anything, I'd like to change my subscription to a student discount but I was charged $9.99. How can I get my money back?
  • MattSuda
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! no conection with any device

I have a premium suscription but my spotify doen t connect to internet through any of my devices.

  • Casual Listener
  • I have a premium suscription but my spotify doen t connect to internet through any of my devices.
  • beltrandeagueda
  • Casual Listener
  • 434 Views
  • 4 replies
  • 0 likes
  • Other
  • 434 Views
  • 4 replies
  • 0 likes

Need Help With Student Discount

Trying to upgrade to premium using my already registered school email. I paid for a month of premium withouth the student discount. I will not pay for another month without the discount and will stop using the service. When I follow the instructions,...

  • Newbie
  • Trying to upgrade to premium using my already registered school email. I paid for a month of premium withouth the student discount. I will not pay for another month without the discount and will stop...
  • MattSuda
  • Spotify Star
  • 574 Views
  • 2 replies
  • 0 likes
  • 574 Views
  • 2 replies
  • 0 likes

Double payment

Hi, iam sry for my low english experience.I have a big Problem.I have a premium account for 2 years, last year i changed my phone operator and got 1 year free premium account.so i follow the instructions and changed it, but i dont start a new acc. Th...

  • Newbie
  • Hi, iam sry for my low english experience. I have  a big Problem. I have a premium account for 2 years, last year i changed my phone operator and got 1 year free premium account. so i follow ...
  • MattSuda
  • Spotify Star
  • 394 Views
  • 2 replies
  • 0 likes
  • Premium
  • 394 Views
  • 2 replies
  • 0 likes

student Discount UNIDAYS

HI I have contacted spotify regarding my account but they havent got back to be and was just wondering if anyone could help. I have had spotify premium for a while now and have had student discount through UNIDAYS and spotify is now asking for me to ...

  • Casual Listener
  • HI   I have contacted spotify regarding my account but they havent got back to be and was just wondering if anyone could help. I have had spotify premium for a while now and have had student d...
  • MattSuda
  • Spotify Star
  • 496 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 496 Views
  • 3 replies
  • 0 likes

iOS 8.2 upgrade issues

Since downloading iOS 8.2 on iPhone and iPad, spotify allows you to login but won't connect. Is anyone else having this issue. Was fine this morning before upgrade.

  • Casual Listener
  • Since downloading iOS 8.2 on iPhone and iPad, spotify allows you to login but won't connect. Is anyone else having this issue. Was fine this morning before upgrade.
  • leesmith28
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • Premium
  • 305 Views
  • 2 replies
  • 0 likes

Change Family Plan

How do I change my membership from Family Plan of 5 to Family Plan of 3? Please advise ASAP! I've tried to find it on the website and it's nowhere, and I just got rebilled yesterday for $9.98 more than I need. I also need that refunded.

  • Casual Listener
  • How do I change my membership from Family Plan of 5 to Family Plan of 3? Please advise ASAP! I've tried to find it on the website and it's nowhere, and I just got rebilled yesterday for $9.98 more th...
  • MattSuda
  • Spotify Star
  • 867 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 867 Views
  • 3 replies
  • 1 likes

Error 410

Hi! ive tried contacting spotify customer service several times, through twitter, through email, and am still having issues logging in. I subscribe to premium service and use my facebook login to have access. It does not let me log in! I have changed...

  • Casual Listener
  • Hi! ive tried contacting spotify customer service several times, through twitter, through email, and am still having issues logging in. I subscribe to premium service and use my facebook login to hav...
  • MattSuda
  • Spotify Star
  • 251 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 251 Views
  • 4 replies
  • 0 likes

Facebook Deactivation Problem

So I deactivated my facebook recently, and reactivated again.Now when I log back on spotify, it treats me like a new user with Spotify Free, but my card just got charged for the premium fee, too. How to fix it ?

  • Newbie
  • So I deactivated my facebook recently, and reactivated again. Now when I log back on spotify, it treats me like a new user with Spotify Free, but my card just got charged for the premium fee, too.&n...
  • MattSuda
  • Spotify Star
  • 182 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 182 Views
  • 2 replies
  • 0 likes

Change username

I used my Spotify account whilst in my friends car and now my account is using his name instead of mine! How do I change it from his name to my name? Thanks

  • Newbie
  • I used my Spotify account whilst in my friends car and now my account is using his name instead of mine! How do I change it from his name to my name?   Thanks
  • MattSuda
  • Spotify Star
  • 264 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 264 Views
  • 2 replies
  • 0 likes