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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81343 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656160 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737126 Views
18 replies
29 likes
Hi! I'm trying to log in to my Spotify account on my MAC but get this error message in a new window: "Spotify desktop client communication failed". Any ideas of what I should do? Thanks!
Hi! I'm trying to log in to my Spotify account on my MAC but get this error message in a new window: "Spotify desktop client communication failed". Any ideas of what I should do...
Casual Listener
776 Views
5 replies
0 likes
i just want to try spotify free for one month, and Then i login on facebook, and logind by facebook on your website.. Then i wrote my paymemt, and done... But i didnt get a mail from you... Tjen my sister Said, that she Got a mail, that says: thaks f...
i just want to try spotify free for one month, and Then i login on facebook, and logind by facebook on your website.. Then i wrote my paymemt, and done... But i didnt get a mail from you... Tjen my s...
Spotify Star
321 Views
1 replies
0 likes
Being charged for premium but not getting it
Being charged for premium but not getting it
Spotify Star
241 Views
1 replies
0 likes
I've been a preimum subscriber for some time. For the last three months I've paid via a gift card redeem code via http://www.spotify.com/redeem My Mac app said I was expired today (1/11/2015) but on the web it says "You are registered for Spotify Pre...
I've been a preimum subscriber for some time. For the last three months I've paid via a gift card redeem code via http://www.spotify.com/redeem My Mac app said I was expired today (1/...
Spotify Star
251 Views
1 replies
0 likes
I have a premium plan and when I have tried to repeatedly upgrade to the family plan, it bounces my request saying there's an error. The credit card is coreect, so what's the issue? Help! Thanks
I have a premium plan and when I have tried to repeatedly upgrade to the family plan, it bounces my request saying there's an error. The credit card is coreect, so what's the issue? Help! Thanks
Spotify Star
324 Views
3 replies
0 likes
I've just been charged £9.99 3 days after paying my £9.99 subscription for the month for cancelling. Is this right? Can't find anywhere in the term and conditions where it says you get charged for ending subscription
I've just been charged £9.99 3 days after paying my £9.99 subscription for the month for cancelling. Is this right? Can't find anywhere in the term and conditions where it says you get charged for en...
Spotify Star
235 Views
1 replies
0 likes
Hi all, 3 months premium for 0,99 offer changes to 9,99 a month when i click on the link is this misleading advertisement?
Hi all, 3 months premium for 0,99 offer changes to 9,99 a month when i click on the link is this misleading advertisement?
Casual Listener
253 Views
2 replies
0 likes
Problem solved. Please delete this message
Problem solved. Please delete this message 🙂
Casual Listener
475 Views
2 replies
0 likes
I created a spotify premium account in August/September with the free trial but the spotify on my iPod didn't let me log into that account again, my new account is free and is linked to the Facebook account I used for my old account but my card is st...
I created a spotify premium account in August/September with the free trial but the spotify on my iPod didn't let me log into that account again, my new account is free and is linked to the Facebook ...
Spotify Star
566 Views
1 replies
0 likes
Hi I was just wondering if anyone could help me out. I recently checked my bank statement to find that my spotify account had charged my the price of £9.99, and i assumed that my NUS Extra discount had expired or something of that nature. I went back...
Hi I was just wondering if anyone could help me out. I recently checked my bank statement to find that my spotify account had charged my the price of £9.99, and i assumed that my NUS Extra...
Community Legend
384 Views
1 replies
0 likes
There are two payments of $29 that were taken from my account. As a single working mother I make sure I know where my money is going. Two payments if $29 is a lot to me, especially when they are just days apart and surrounding my monthly fee. That mo...
There are two payments of $29 that were taken from my account. As a single working mother I make sure I know where my money is going. Two payments if $29 is a lot to me, especially when they are just...
Community Legend
317 Views
1 replies
0 likes
Hey Guys! I did this about three months ago so I don't remember what exactly hapenned but this is the situation now. I had a premium account for spotify with all my playlists before and now with the same facebook profile I have a brand new account th...
Hey Guys! I did this about three months ago so I don't remember what exactly hapenned but this is the situation now. I had a premium account for spotify with all my playlists before and no...
Community Legend
260 Views
1 replies
0 likes
I've just upgraded to Spotify Family for four additional users, but now want to downgrade that to just three additional users. Can anyone tell me how I do this?
I've just upgraded to Spotify Family for four additional users, but now want to downgrade that to just three additional users. Can anyone tell me how I do this?
Spotify Legend
12278 Views
11 replies
0 likes
First off all. Sry for my bad English. I´ve just bought Spotify Premium and wanted to download my starred playist with the Offline Modus. But no one of my 18 Songs i can Hear offline or marked as a Offline Song. What can i do?
First off all. Sry for my bad English. I´ve just bought Spotify Premium and wanted to download my starred playist with the Offline Modus. But no one of my 18 Songs i can Hear offl...
Casual Listener
471 Views
2 replies
0 likes
i had to deactivate facebook for reason that i cant disclose but i paid for premium before i deleted facebook ... is there any way at all i can transfer everything to an account instad of facebook account ? when i opened my account through facebook i...
i had to deactivate facebook for reason that i cant disclose but i paid for premium before i deleted facebook ... is there any way at all i can transfer everything to an account instad ...
Community Legend
242 Views
1 replies
0 likes
I am being charged $9.99 / month by Spotify over the last 2 months. My account does not show any premium services and I did not sign up for anything. Who do I contact to have this removed?
I am being charged $9.99 / month by Spotify over the last 2 months. My account does not show any premium services and I did not sign up for anything. Who do I contact to have this removed?
Community Legend
494 Views
1 replies
0 likes
My username shows up as numbers but is linked to facebook, how do I solve for this?
My username shows up as numbers but is linked to facebook, how do I solve for this?
Community Legend
267 Views
1 replies
0 likes
I tried to follow the instructions here: https://support.spotify.com/uk/learn-more/faq/#!/article/How-to-cancel-your-subscription/?in=search It says: "Under Subscription, click Cancel Subscription." Under Subscription there's no 'Cancel Subscription'...
I tried to follow the instructions here: https://support.spotify.com/uk/learn-more/faq/#!/article/How-to-cancel-your-subscription/?in=search It says: "Under Subscription, click Cancel...
Newbie
29860 Views
3 replies
0 likes
Dear Spotify community, I am a happy Spotify customer now but have hopped on an off the premium scheme for a while. Last time I have upgraded to premium about two months ago (and stayed on ever since) the monthly price was shown as 12.99 EUR. Well, I...
Dear Spotify community, I am a happy Spotify customer now but have hopped on an off the premium scheme for a while. Last time I have upgraded to premium about two months ago (and...
Casual Listener
1004 Views
4 replies
0 likes
Hey Im trying to cancel my subscription on spotify, but when i go to the subsciption page i can't find the "Cancel Subscription" What do i do, please help Thanks
Hey Im trying to cancel my subscription on spotify, but when i go to the subsciption page i can't find the "Cancel Subscription" What do i do, please help Thanks
Spotify Star
394 Views
3 replies
0 likes
