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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414707 Views
  • 965 replies
  • 108 likes
  • Account
  • 414707 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181441 Views
  • 119 replies
  • 116 likes
  • Account
  • 1181441 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102104 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102104 Views
  • 68 replies
  • 10 likes

Solved!! Tender: 3 month premium account for 0,99€

I bought 3 month spotify with a gift card. But my premium account already ends after only 1 month! What can I do?

  • Casual Listener
  • I bought 3 month spotify with a gift card. But my premium account already ends after only 1 month! What can I do?
  • MattSuda
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Solved!! Wrong expiration dates for Spotify Premium

I purchased a €30 giftcard and used it on dec. 24 2014. This should buy me 3 months of Spotify Premium, however, in my account I see 2 expiration dates and both are WRONG. One says it expires on 24-01-2015 and the other says 19-02-2015 (see attacheme...

  • Casual Listener
  • I purchased a €30 giftcard and used it on dec. 24 2014.   This should buy me 3 months of Spotify Premium, however, in my account I see 2 expiration dates and both are WRONG.   One s...
  • Pete
  • Roadie
  • 632 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 632 Views
  • 4 replies
  • 0 likes

ACCOUNT PROBLEM! HELP! Severing Facebook deleted account playlists and details...

After unlinking Facebook with my Spotify account I noticed that ALL my songs and playlists had been deleted. As if this wasn't enough, I completely lost access to the account and have since resorted to using *this* account (the one I am posting in no...

  • Casual Listener
  • After unlinking Facebook with my Spotify account I noticed that ALL my songs and playlists had been deleted. As if this wasn't enough, I completely lost access to the account and have since resorted ...
  • Pete
  • Roadie
  • 332 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 332 Views
  • 6 replies
  • 0 likes

Solved!! Account disabled

Hey, I ve contacted spotify 2 days ago but still got no response from the team, it was not the best weekend, without music. Then i saw some people getting help here, just making things run faster, i only want to have a response to my ticket on why my...

  • Casual Listener
  • Hey,   I ve contacted spotify 2 days ago but still got no response from the team, it was not the best weekend, without music. Then i saw some people getting help here, just making thi...
  • kinggenseric01
  • Casual Listener
  • 391 Views
  • 4 replies
  • 0 likes
  • Account
  • 391 Views
  • 4 replies
  • 0 likes

Facebookname takes over Spotify-username and can't revert

Hi there, I tried to link the spotify-account of a website I run to the facebookpage of the site, and in doing so I connected it with my personal facebook-account. In doing so the displayed name of our spotify-account changed to my personal name. I d...

  • Casual Listener
  • Hi there,   I tried to link the spotify-account of a website I run to the facebookpage of the site, and in doing so I connected it with my personal facebook-account. In doing so the displaye...
  • MattSuda
  • Spotify Star
  • 386 Views
  • 6 replies
  • 1 likes
  • 386 Views
  • 6 replies
  • 1 likes

Why is there no funktion to extend members to my Spotify Family account.

Hi. I have add my doughter on spotify to my spotify family. Great! When I one month tater wants to add my son there is no alternative to do it. Can only disconnect my doughters account. Contacted support and they instruct me to delete family account ...

  • Casual Listener
  • Hi.   I have add my doughter on spotify to my spotify family. Great! When I one month tater wants to add my son there is no alternative to do it. Can only disconnect my doughters account...
  • Robert_D
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • Account
  • 330 Views
  • 2 replies
  • 0 likes

Student Discount

Hello all, I have been paying the full price for premium (9.99/month), but I just learned that there is a student discount which I would like to take advantage of. Is there anyway to get the discount without cancelling my subscription and then resubs...

  • Visitor
  • Hello all, I have been paying the full price for premium (9.99/month), but I just learned that there is a student discount which I would like to take advantage of. Is there anyway to get the discount...
  • MattSuda
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling subscription question.

I just subscribed to premium, 99p for 3 months. I don't want it to renew after these 3 months. If I cancel now will I be reverted to free again or will it continue until the end of the 3 months?

  • Newbie
  • I just subscribed to premium, 99p for 3 months. I don't want it to renew after these 3 months. If I cancel now will I be reverted to free again or will it continue until the end of the 3 months?
  • MattSuda
  • Spotify Star
  • 363 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
  • 363 Views
  • 3 replies
  • 0 likes

Student Renewal

I was wondering if someone knew if the student discount was able to be renewed or would you need to re susbscribe and then sort out all your playlists again

  • Newbie
  • I was wondering if someone knew if the student discount was able to be renewed or would you need to re susbscribe and then sort out all your playlists again
  • MattSuda
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Solved!! Convert premium free to family member

Hi, I have an active Premium account. My girlfriend is in the last days of her free premium trail. Now I upgraded my premium account to a family account and sent her an invite. When she tries to use the invite, she gets the response: 'je komt niet in...

  • Regular
  • Hi, I have an  active Premium account. My girlfriend is in the last days of her free premium trail. Now I upgraded my premium account to a family account and sent her an invite. When she tries...
  • MattSuda
  • Spotify Star
  • 3145 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 3145 Views
  • 7 replies
  • 0 likes

Impossible to solve

Created a spotify account with facebbok. Went premium to give account to friend. Friend didn't like spotify, I Loved spotify. Bored with facebook. Deleted facebook account. Tried to reset password for premium account using my emails. Didn't work. Wan...

  • Newbie
  • Created a spotify account with facebbok. Went premium to give account to friend. Friend didn't like spotify, I Loved spotify. Bored with facebook. Deleted facebook account. Tried to reset passwo...
  • MattSuda
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family with Unlimited Account

2 Questions acutally. 1) I canceld my Unlimited (not Premium) Account, which runs out on Feb-11. Can i get invited into a Family Account b4 that? 2) The Family account currently runs without including me and is cancled to run out on Feb-07. When and ...

  • Casual Listener
  • 2 Questions acutally. 1) I canceld my Unlimited (not Premium) Account, which runs out on Feb-11. Can i get invited into a Family Account b4 that? 2) The Family account currently runs without incl...
  • MattSuda
  • Spotify Star
  • 491 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 491 Views
  • 1 replies
  • 0 likes

Help!!! I cannot login to my spotify account

Hi, I cannot login into my account, I have sent several messages to the spotify support team and have had no response apart from the auto reply case# 02323547 and #02305830 I am a premuim user error message is: Spotify desktop client communication fa...

  • Casual Listener
  • Hi, I cannot login into my account, I have sent several messages to the spotify support team and have had no response apart from the auto reply case# 02323547 and #02305830 I am a premuim user error...
  • MattSuda
  • Spotify Star
  • 295 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 295 Views
  • 3 replies
  • 0 likes

Gift card problem

Hi! 2 days ago i bought a spotify gift card that would last 6 months with spotify premium. But when I wrote the PIN code off the card a text pops up that says "Unfortunately, it seems like this Premium entered is invalid. Please try again or contact ...

  • Newbie
  • Hi! 2 days ago i bought a spotify gift card that would last 6 months with spotify premium. But when I wrote the PIN code off the card a text pops up that says "Unfortunately, it seems lik...
  • MattSuda
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

If I convert from a subscription in UK to one in Swizerland, will I lose my playlists?

Dear All, Currently I am a Premium subscriber registered in the UK. I am now in Switzerland and am thinking about migrating my subscription from the UK to Switzerland. BUT - and a BIG BUT - I do not want to do this if there is even a miniscule risk t...

  • Newbie
  • Dear All,   Currently I am a Premium subscriber registered in the UK. I am now in Switzerland and am thinking about migrating my subscription from the UK to Switzerland.   BUT - a...
  • MattSuda
  • Spotify Star
  • 161 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 161 Views
  • 2 replies
  • 0 likes

Login help

Help I cannot login. I don't remember my password. When I ask for a new pasword i don't get a email......

  • Newbie
  • Help I cannot login. I don't remember my password. When I ask for a new pasword i don't get a email......
  • MattSuda
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Login
  • 171 Views
  • 1 replies
  • 0 likes

Some lists are empty or almost empty

Recently I have noticed that some of my lists are empty or almost empty.Is Spotify removing songs? I had some Christmas songs I played last winter which I can't find now. Also Astrid Lindgrens bästa are gone.Further to this the TV4 list "så mycket bä...

  • Casual Listener
  • Recently I have noticed that some of my lists are empty or almost empty. Is Spotify removing songs? I had some Christmas songs I played last winter which I can't find now. Also Astrid Lindgrens bäst...
  • MattSuda
  • Spotify Star
  • 269 Views
  • 5 replies
  • 0 likes
  • Other
  • 269 Views
  • 5 replies
  • 0 likes

Upgrading from Premium to Family

I want to upgrade from my Premium account to Family to allow wife to get Premium. What happens to all the 'stuff' associated with my existing account - playlists etc. Do they get transferred over or do I lose everything? Sorry but couldn't find this ...

  • Casual Listener
  • I want to upgrade from my Premium account to Family to allow wife to get Premium. What happens to all the 'stuff' associated with my existing account - playlists etc. Do they get transferred over or ...
  • MattSuda
  • Spotify Star
  • 272 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 272 Views
  • 3 replies
  • 0 likes

Spotify Premium Help

I just purchased 3 months of spotify premium for 0.99€ but i got charged 9.99€ for just 1 month... Any way to fix this? Sent an email to the support but they sent me here. Thanks

  • Newbie
  • I just purchased 3 months of spotify premium for 0.99€ but i got charged 9.99€ for just 1 month... Any way to fix this? Sent an email to the support but they sent me here.   Thanks
  • OviiiOne
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 197 Views
  • 1 replies
  • 0 likes

All checked songs in Your Music deleted

I logged into my Spotify today and all of the songs I have checked were missing from the Songs section under " Your Music". Anybody know why this may have happened? Please advise.

  • Newbie
  • I logged into my Spotify today and all of the songs I have checked were missing from the Songs section under " Your Music". Anybody know why this may have happened? Please advise.
  • Jordi
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 246 Views
  • 1 replies
  • 0 likes