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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4836 Views
  • 1 replies
  • 9 likes
  • Security
  • 4836 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 466979 Views
  • 977 replies
  • 111 likes
  • Account
  • 466979 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206196 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206196 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115718 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115718 Views
  • 72 replies
  • 12 likes

Solved!! Save Albums

Hi, i need help, because I can't save almbuns or songs, I click on save or "+" but later no appears like saved, help please, thank you!

  • Visitor
  • Hi, i need help, because I can't save almbuns or songs, I click on save or "+" but later no appears like saved, help please, thank you!
  • crismarsf
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • Premium
  • 270 Views
  • 1 replies
  • 0 likes

Student Discount Help

I've had Spotify premium in the past without using a student discount, but I'd like to apply it now so that I can get 50% off. However, every time I go through the student discount page and click "get premium" it leads me back to the overview of my h...

  • Visitor
  • I've had Spotify premium in the past without using a student discount, but I'd like to apply it now so that I can get 50% off. However, every time I go through the student discount page and clic...
  • MattSuda
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Cant change payment method

Hi, I try changing to Premium but Spotify doesn't let me add a new payment method. I press the GET PREMIUM button (OBTÉN PREMIUM in spanish) but nothing happens (image attached). I tried with different internet explorers but still nothing. http://i.i...

  • Newbie
  • Hi, I try changing to Premium but Spotify doesn't let me add a new payment method. I press the GET PREMIUM button (OBTÉN PREMIUM in spanish) but nothing happens (image attached). I tried with diffe...
  • MattSuda
  • Spotify Star
  • 258 Views
  • 2 replies
  • 0 likes
  • Premium
  • 258 Views
  • 2 replies
  • 0 likes

COMPRE LA PROMOCIÓN DE 30 PESOS POR 3 MESE Y NO FUNSIONO

COMPRE LA PROMOCIÓN DE 30 PESOS POR 3 MESE Y NO FUNSIONO APENAS PASO 1 MES Y YA ME QUITARON LO PREMIUM QU EPUEDO HACER?

  • Casual Listener
  • COMPRE LA PROMOCIÓN DE 30 PESOS POR 3 MESE Y NO FUNSIONO APENAS PASO 1 MES Y YA ME QUITARON LO PREMIUM QU EPUEDO HACER?
  • MattSuda
  • Spotify Star
  • 396 Views
  • 3 replies
  • 0 likes
  • 396 Views
  • 3 replies
  • 0 likes

Email provided is not correct

I have been having a problem with logging into my facebook spotify account and i have tried everything on the FAQ page. I have tried contacting support but the support page keeps telling me that ALL OF MY EMAILS ARE INVALID. I have tried every email ...

  • Visitor
  • I have been having a problem with logging into my facebook spotify account and i have tried everything on the FAQ page. I have tried contacting support but the support page keeps telling me that...
  • ErickRGuetta
  • Community Legend
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Delete account

I have two aacounts, one originally from facebook and another one with gmail (I had no idea about this one). I would like to delete both of my accounts, but I do not receive any response with contact forms. Thank you

  • Casual Listener
  • I have two aacounts, one originally from facebook and another one with gmail (I had no idea about this one). I would like to delete both of my accounts, but I do not receive any response with contact...
  • lpa1202
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • Account
  • 242 Views
  • 2 replies
  • 0 likes

Times subscription

Hi, I just bought the Times subscription that has Spotify premium for 12 months included. We currently have an account with Spotify (the £4.99 one). Every time I try to upgrade to premium with the voucher, it tells me that I can't use the voucher bec...

  • Visitor
  • Hi, I just bought the Times subscription that has Spotify premium for 12 months included. We currently have an account with Spotify (the £4.99 one). Every time I try to upgrade to premium with the vo...
  • user-removed
  • Not applicable
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

Student Discount

I'm logging in through the student discount section of the website, and it is not giving me the choice to change my settings to the $5 student package. It just brings up a screen with my user name. Any suggestions?

  • Visitor
  • I'm logging in through the student discount section of the website, and it is not giving me the choice to change my settings to the $5 student package. It just brings up a screen with my user name. A...
  • MattSuda
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Problem to connect with facebook

HI, I'm having problems to connect my account with facebook. I've tried reinstall spotify, log in and log out my facebook account and the problem still the same. I had another account before linked with other country but I already ask for delete (use...

  • Casual Listener
  • HI,    I'm having problems to connect my account with facebook. I've tried reinstall spotify, log in and log out my facebook account and the problem still the same.  I had another...
  • MattSuda
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 211 Views
  • 1 replies
  • 0 likes

Delete Account

Ok so I have two accounts, one is premium and one is a old account thats not premium. How do I delete the old account because I am trying to connect the new account to facebook but I cant because its saying my old account is connect to facebook. I ju...

  • Visitor
  • Ok so I have two accounts, one is premium and one is a old account thats not premium. How do I delete the old account because I am trying to connect the new account to facebook but I cant because its...
  • MattSuda
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
  • 261 Views
  • 1 replies
  • 0 likes

I can't play my playlists

I hit a song on my playlist and it goes to radio inspired by that song.. Help.

  • Casual Listener
  • I hit a song on my playlist and it goes to radio inspired by that song.. Help.
  • Thetrekhippy
  • Newbie
  • 3480 Views
  • 4 replies
  • 0 likes
  • 3480 Views
  • 4 replies
  • 0 likes

Account reverted to Free

I've just got a new iPhone 6 and ehen I've downloaded spotify none of my playlists were on there and it looks like I'm now on a Free account. Spotify on my old iPhone and iPad were fine until I logged out and back in again and now I have the same pro...

  • Newbie
  • I've just got a new iPhone 6 and ehen I've downloaded spotify none of my playlists were on there and it looks like I'm now on a Free account. Spotify on my old iPhone and iPad were fine until I logge...
  • Jordi
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

login probloms

Hope someone out there can help me login to my account or set up a new one. Have entered my login and pasword, one of it wrong. Tried difrent login, possably using facebook acount password, spotify not on facebook. Tech support required i think, so r...

  • Newbie
  • Hope someone out there can help me login to my account or set up a new one. Have entered my login and pasword, one of it wrong. Tried difrent login, possably using facebook acount password, spotify...
  • Jordi
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Billing Issues

Hi, I would need bills with my VAT number specified on it. How can i get them ? Thks

  • Casual Listener
  • Hi,   I would need bills with my VAT number specified on it.   How can i get them ?   Thks
  • Taylor
  • Community Legend
  • 313 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 313 Views
  • 3 replies
  • 0 likes

Cancelling help please

When trying to cancel it won't give me the option and instead just shows me a farewell playlist and this message: For verification purposes, please authorize your account through Facebook to complete the cancellation. Please help I want to cancel bef...

  • Newbie
  • When trying to cancel it won't give me the option and instead just shows me a farewell playlist and this message: For verification purposes, please authorize your account through Facebook to complete...
  • Taylor
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Want to switch account so there is no Facebook connection

I just ended my premium before my Februrary payment, I want to make a new account that will not be linked to Facebook. Is there a way to transfer my playlists?

  • Visitor
  • I just ended my premium before my Februrary payment, I want to make a new account that will not be linked to Facebook. Is there a way to transfer my playlists? 
  • Taylor
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
  • 198 Views
  • 1 replies
  • 0 likes

Can I delete my entire account?

Hey! I am really starting to like spotify which is why this is really starting to bug me. There was an error when setting up my account and it seems that its now not allowing me to cannect with my facebook account and my username is spelled incorrect...

  • Visitor
  • Hey! I am really starting to like spotify which is why this is really starting to bug me. There was an error when setting up my account and it seems that its now not allowing me to cannect with my fa...
  • user-removed
  • Not applicable
  • 253 Views
  • 2 replies
  • 0 likes
  • Account
  • 253 Views
  • 2 replies
  • 0 likes

Cant change country

Hello, I recently moved to Australia from Brazil and for me to continue using spotify I need to change my region settings, but for some reason I cant, also, my aunt pays me this account and I need help, please help me... She is paying for something I...

  • Casual Listener
  • Hello, I recently moved to Australia from Brazil and for me to continue using spotify I need to change my region settings, but for some reason I cant, also, my aunt pays me this account and I need he...
  • Pete
  • Roadie
  • 237 Views
  • 4 replies
  • 0 likes
  • 237 Views
  • 4 replies
  • 0 likes

What's wrong with you guys? Why can't you simply DELETE my account?

Dear support team! I wrote five e-mails and now I'm waiting since nearly 3 months for any kind of reaction! I asked the support to delete my account completely, but they just ignoring it. What's wrong with the support here? Should I realy start to po...

  • Newbie
  • Dear support team!   I wrote five e-mails and now I'm waiting since nearly 3 months for any kind of reaction!     I asked the support to delete my account completely, bu...
  • Pete
  • Roadie
  • 246 Views
  • 2 replies
  • 0 likes
  • Account
  • 246 Views
  • 2 replies
  • 0 likes

Solved!! spotify for students

Why can I not purchase Spotify for Students? Is it because I previously had payed the normal price for Spotify Premium?

  • Newbie
  • Why can I not purchase Spotify for Students? Is it because I previously had payed the normal price for Spotify Premium?
  • MattSuda
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes