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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8748 Views
  • 1 replies
  • 9 likes
  • Security
  • 8748 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478470 Views
  • 979 replies
  • 111 likes
  • Account
  • 478470 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209990 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209990 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120106 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120106 Views
  • 72 replies
  • 12 likes

Solved!! Higher Subscription Cost Through iTunes?

I am located in Australia and purchased a Premium subscription through my iPhone app. I have been charged and setup at $14.99 per month as per my Spotify invoice and iTunes receipt. The AU cost for premium according to the Spotify website is AUD$11.9...

  • Casual Listener
  • I am located in Australia and purchased a Premium subscription through my iPhone app.   I have been charged and setup at $14.99 per month as per my Spotify invoice and iTunes receipt. &nbs...
  • ErickRGuetta
  • Community Legend
  • 1006 Views
  • 3 replies
  • 0 likes
  • 1006 Views
  • 3 replies
  • 0 likes

I was charged $12.99 plus tax for Premium but I'm a student Please Help Me.

I am a student with a .edu email address. I am currently signed up for premium and didn't realize i qualified for a discount at the time. I also seem to have overpaid because I was billed $13.93 after taxes. I'm really confused and there doesn't seem...

  • Newbie
  • I am a student with a .edu email address. I am currently signed up for premium and didn't realize i qualified for a discount at the time. I also seem to have overpaid because I was billed $13.93 afte...
  • MattSuda
  • Spotify Star
  • 2824 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 2824 Views
  • 2 replies
  • 0 likes

How to disconnect my Spotify account from my Facebook account?

I currently log into Spotify via Facebook. I'd like to have a standalone Spotify account instead. Obviously, I don't want to close my current Spotify account and create a new one, because then I'd lose all of my playlists, etc. A friend told me that ...

  • Casual Listener
  • I currently log into Spotify via Facebook. I'd like to have a standalone Spotify account instead. Obviously, I don't want to close my current Spotify account and create a new one, because then I'd lo...
  • ErickRGuetta
  • Community Legend
  • 299 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 299 Views
  • 3 replies
  • 0 likes

Solved!! Free premium trial for Unlimited subscribers

Hi all, I was thinking of giving Premium trial a go. I have been an Unlimited subscriber for the last 3 years. I was trying to take advantage of a free trial in order to decide if I want to upgrade, but as far as I can see, this 30-day trial is only ...

  • Casual Listener
  • Hi all,   I was thinking of  giving Premium trial a go. I have been an Unlimited subscriber for the last 3 years. I was trying to take advantage of a free trial in order to decide if I ...
  • aglezfon
  • Casual Listener
  • 859 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 859 Views
  • 2 replies
  • 0 likes

HELP can't play the song on my computer but still it works in web?!?

I have windous pc, and spotify plays perfectly but some reason new song from artis PAPERI T don't work, program says it's because my are, but i can hear song on webplayer version and on my phone, so what happening hear?!?, song is "Resnais, Beefheart...

  • Casual Listener
  • I have windous pc, and spotify plays perfectly but some reason new song from artis PAPERI T don't work, program says it's because my are, but i can hear song on webplayer version and on my phone, so ...
  • ErickRGuetta
  • Community Legend
  • 425 Views
  • 2 replies
  • 0 likes
  • Premium
  • 425 Views
  • 2 replies
  • 0 likes

Solved!! Only 3 playlist synced devices

Is this new with the latest release? I think this a complete pile of BS! I have at least five devices,if not more, that I want to have synced.I hope for massive loud complaints about this. Do Spotify live in the ninties where it was rare that you eve...

  • Regular
  • Is this new with the latest release? I think this a complete pile of BS! I have at least five devices,if not more, that I want to have synced. I hope for massive loud complaints about this. Do Sp...
  • JoeThomas
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Free premium subscription with Vodafone

Hi, I recently signed up to a new contract with Vodafone and also received the spotify premium 6 months package. I received my code from Vodafone, entered this via Vodafones website as instructed. It then directed me to sign in to my spotify. There w...

  • Newbie
  • Hi, I recently signed up to a new contract with Vodafone and also received the spotify premium 6 months package. I received my code from Vodafone, entered this via Vodafones website as instructed. ...
  • MattSuda
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

disconnected facebook profile

Hello there
i sent an email to the support site on monday i think and i only received an electronic message saying i should check this community and it will resolve my problem..
so i want to deactivate my fb account but i can't reset my spotify passwor...

  • Newbie
  • Hello there<br>i sent an email to the support site on monday i think and i only received an electronic message saying i should check this community and it will resolve my problem..<br>so ...
  • MattSuda
  • Spotify Star
  • 209 Views
  • 2 replies
  • 0 likes
  • Premium
  • 209 Views
  • 2 replies
  • 0 likes

Can´t find my playlist, they disappeared after my subscription ran out, but it´s now renewed.

HI, I have an Iphone 6 and I´ve had spotify on it with out any trouble. I had trouble with by credit card and my premium account was not renwed on the right time. However i´m now a premium member. I launched spotify on my phone and I cant´find my pla...

  • Newbie
  • HI, I have an Iphone 6 and I´ve had spotify on it with out any trouble. I had trouble with by credit card and my premium account was not renwed on the right time. However i´m now a premium member. ...
  • MattSuda
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

can't log in to spotify anywhere

I can't log in to m'y spotify account through Facebook period. I even changed my facebook password, made à New account, I have sent them many messages. I really am starting to hâte spotify if this is how they solve problems with people's accounts. I'...

  • Casual Listener
  • I can't log in to m'y spotify account through Facebook period. I even changed my facebook password, made à New account, I have sent them many messages. I really am starting to hâte spotify if this is...
  • MattSuda
  • Spotify Star
  • 373 Views
  • 2 replies
  • 0 likes
  • 373 Views
  • 2 replies
  • 0 likes

No payment provider connected. Still paying!!

Hi I have tried to cancell my premium account for a couple of months now. But every time I go to the manage subscription page I get this message "You do not currently have a payment provider connected to your account." But then I go to my Payment his...

  • Newbie
  •   Hi   I have tried to cancell my premium account for a couple of months now. But every time I go to the manage subscription page I get this message   "You do not currently h...
  • MattSuda
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Spotify Premium por 3 meses por 0,99€ y ... NADA DE PREMIUM

Buenas tardes a todos!! Como ya sabéis, nos bombardea Spotify con que nos pasemos a premium por solo 0,99€ por tres meses y cuál es mi sorpresa que cuando hago el pago y demás... nada de premium!! Salen anuncios, nada de dispositivos sin conexión... ...

  • Newbie
  • Buenas tardes a todos!!   Como ya sabéis, nos bombardea Spotify con que nos pasemos a premium por solo 0,99€ por tres meses y cuál es mi sorpresa que cuando hago el pago y demás... nada de p...
  • MattSuda
  • Spotify Star
  • 412 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 412 Views
  • 3 replies
  • 0 likes

Spotify Family +1

I just signed up for my new Premium account. I then, went back into my account and upgraded to Spotify Family +1 I clicked the button that asked me to invite a family member, but it then took me to my subscription screen again where I had to the opti...

  • Newbie
  • I just signed up for my new Premium account.  I then, went back into my account and upgraded to Spotify Family +1 I clicked the button that asked me to invite a family member, but it then to...
  • MattSuda
  • Spotify Star
  • 233 Views
  • 2 replies
  • 0 likes
  • Premium
  • 233 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Family

Could i use spotify family premium on both tablets and mobile if its one account?

  • Casual Listener
  • Could i use spotify family premium on both tablets and mobile if its one account?
  • MattSuda
  • Spotify Star
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

Stuck in account limbo (out of options)

I want to cancel my account: indiglo21 once its three months paid subscription is up. I cant seem to do it because I forgot my password, and I went to reset the password; I forgot which email its associated it. (tThe story of my life) How can I cance...

  • Newbie
  • I want to cancel my account: indiglo21 once its three months paid subscription is up. I cant seem to do it because I forgot my password, and I went to reset the password; I forgot which email its as...
  • MattSuda
  • Spotify Star
  • 359 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 359 Views
  • 4 replies
  • 0 likes

RECUPERAR LISTAS

Hola por favor ayudenme a recuperar mis listas que no las veo, desaparecieron al actualizar la versión o al vincular el spofity a facebook. El asunto es que no puedo verlas. Ya reinicie mi Pc tal como se indica en ayuda, pero sigo sin verlas Mi usuar...

  • Newbie
  • Hola por favor ayudenme a recuperar mis listas que no las veo, desaparecieron al actualizar la versión o al vincular el spofity a facebook.  El asunto es que no puedo verlas.  Ya reinicie m...
  • MattSuda
  • Spotify Star
  • 2047 Views
  • 9 replies
  • 0 likes
  • 2047 Views
  • 9 replies
  • 0 likes

Can't access my premium account after accidental deletion of the Spotify app on Facebook

Hi, I accidentally deleted the spotify app on Facebook and I can't login to my premium account anymore. Spotify has automatically created a new (standard) account, without even transferring my playlists. I read somewhere that I should contact custome...

  • Visitor
  • Hi,   I accidentally deleted the spotify app on Facebook and I can't login to my premium account anymore. Spotify has automatically created a new (standard) account, without even transferrin...
  • user-removed
  • Not applicable
  • 1070 Views
  • 23 replies
  • 0 likes
  • 1070 Views
  • 23 replies
  • 0 likes

Been covered before, but being charged for 2 accounts!

I've been charged for two accounts now for I don't know long. I've searched and searched for a duplicate account and have not been able to find my "other" account. My first comes out the 2nd of every month, the other on the 5th. I've went through the...

  • Newbie
  • I've been charged for two accounts now for I don't know long. I've searched and searched for a duplicate account and have not been able to find my "other" account. My first comes out the 2nd of every...
  • MattSuda
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 218 Views
  • 1 replies
  • 0 likes

I got charged even though i cancelled

My free trial was suppose to expire on February 6th, which is tomorrow. I cancelled my suscription last night (so two days earlier than the end of the trial) and I still got charged $10 last night for it, and I am signed up for premium for another mo...

  • Casual Listener
  • My free trial was suppose to expire on February 6th, which is tomorrow. I cancelled my suscription last night (so two days earlier than the end of the trial) and I still got charged $10 last night fo...
  • MattSuda
  • Spotify Star
  • 359 Views
  • 5 replies
  • 0 likes
  • 359 Views
  • 5 replies
  • 0 likes

upgrading to premium.

Hello everyone, I've recently decided to return to premium spotify, but when I put my card details in, then click "start my spotify premium" nothing happens... Any idea's? Thanks.

  • Casual Listener
  • Hello everyone, I've recently decided to return to premium spotify, but when I put my card details in, then click "start my spotify premium" nothing happens...   Any idea's? Thanks.
  • MattSuda
  • Spotify Star
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes