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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80544 Views

9 replies

2 likes

Account
Login
  • 80544 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654341 Views

13 replies

4 likes

Account
  • 654341 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734878 Views

18 replies

29 likes

  • 734878 Views
  • 18 replies
  • 29 likes

Solved!! closing account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuecan't seem to close my account and when I receive a message to confirm i do not the a button ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue can't s...

user-removed

Not applicable

2107 Views

18 replies

0 likes

Account
  • 2107 Views
  • 18 replies
  • 0 likes

Is it possible to get my friends email?

My friend is missing for some days, the only hope to contact her now is via email, we are friend on spotify, is it possible to see her email? Or send her a message in the spotify? Please help me ;-;

Visitor

My friend is missing for some days, the only hope to contact her now is via email, we are friend on spotify, is it possible to see her email? Or send her a message in the spotify?   Please hel...

DanielTham

Composer

425 Views

1 replies

0 likes

Account
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where are the audio settings??

I can't find them anywhere. I signed up for Premium earlier today. I've googled and there is supposed to be a setting dropdown with options in the upper right. All that's there is profile. I'm in the US and am on desktop/chrome boxI'll attach a few s...

Music Fan

I can't find them anywhere. I signed up for Premium earlier today. I've googled and there is supposed to be a setting dropdown with options  in the upper right. All that's there is profile.&nbsp...

Xenia

Moderator

1542 Views

6 replies

0 likes

Other
  • 1542 Views
  • 6 replies
  • 0 likes

spotify starts playing songs by itself. there's no other device that my account is open except my pc

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Luan

Spotify Star

9819 Views

3 replies

0 likes

Account
Other
Premium
Security
  • 9819 Views
  • 3 replies
  • 0 likes

Superuser Contribution [GER] Von Family auf Premium wechseln

Hallo, habe aktuell Spotify Family und möchte gerne auf normales Premium wechseln.Früher konnte man wechseln, sodass sich die Laufzeit verlängerte. Geht das nicht mehr? Dankeschön

Visitor

Hallo,   habe aktuell Spotify Family und möchte gerne auf normales Premium wechseln. Früher konnte man wechseln, sodass sich die Laufzeit verlängerte.   Geht das nicht mehr?   D...

Xenia

Moderator

2769 Views

2 replies

0 likes

Premium
  • 2769 Views
  • 2 replies
  • 0 likes

Payment issues

so I have an iPhone XR. I have premium. But I didn’t have enough money for the payment because I got paid a day later than I was expecting. And I don’t know if it will try and take it out again or if it’ll just go to the free version which I don’t wa...

Casual Listener

so I have an iPhone XR. I have premium. But I didn’t  have enough money for the payment because I got paid a day later than I was expecting. And I don’t know if it will try and take it out again...

Emilia_8

Community Legend

391 Views

1 replies

0 likes

Subscription
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Should I downsample my audio or let Spotify do it for me?

Hi, Even though most distributors accept 48kHz sample rate / 24 bit audio or higher, Spotify converts all audio to 44.1kHz sample rate / 16 bit audio (please correct me if this is untrue). I was then wondering if it's best to export your audio in 44....

Casual Listener

Hi,   Even though most distributors accept 48kHz sample rate / 24 bit audio or higher, Spotify converts all audio to 44.1kHz sample rate / 16 bit audio (please correct me if this is untrue). ...

DJDark

Visitor

33189 Views

4 replies

1 likes

Other
Premium
  • 33189 Views
  • 4 replies
  • 1 likes

There simply should be an equalizer on the desktop version

Because there simply should be. Whatever reasons there are to not have it, it should be there.

Visitor

Because there simply should be. Whatever reasons there are to not have it, it should be there.

PrettyMuchSwiss

Composer

576 Views

1 replies

0 likes

Other
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution No button to create new idea

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or Issue There is no button to create a new idea in the ideas forum.

Music Fan

  Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue   There is no button to create a new idea in the ideas forum.   

Ivan

Spotify Legend

480 Views

1 replies

0 likes

Account
Other
  • 480 Views
  • 1 replies
  • 0 likes

Solved!! I want to merge my user profile and my artist page. Is that still possible?

Plan PremiumCountry CanadaDevice Galaxy 10+, PCOperating System Android Oreo, Windows7 64 My Question or IssueI started an account with Spotify a while ago through facebook.A. I would like to remove facebook from the equation and use my email..andB. ...

Visitor

Plan Premium Country Canada Device Galaxy 10+, PC Operating System Android Oreo, Windows7 64   My Question or Issue I started an account with Spotify a while ago through facebook. ...

Maxim

Spotify Star

2231 Views

1 replies

0 likes

Account
Login
Other
  • 2231 Views
  • 1 replies
  • 0 likes

Student Premium (Spotify + Hulu) Hacked and can't log in.

Hey y'all! So I'm signed up for the Student premium spotify + hulu package. About a month ago, I got hacked so I changed my password on Spotify. After that I tried logging in to my Hulu and it wouldn't let me, not even with my old password or the new...

Visitor

Hey y'all! So I'm signed up for the Student premium spotify + hulu package. About a month ago, I got hacked so I changed my password on Spotify. After that I tried logging in to my Hulu and it wouldn...

Billy-J

Spotify Star

1589 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 1589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant log in to my account

Hi. i'm having problems logging in to my spotify account. i used it last night and when i tried to log on today it says "error code 3". i do unfortunately not have any email connected to my spotify, but when i tried to create a new accout it said its...

Visitor

Hi. i'm having problems logging in to my spotify account. i used it last night and when i tried to log on today it says "error code 3". i do unfortunately not have any email connected to my spotify, ...

Petya

Community Legend

815 Views

2 replies

0 likes

Login
  • 815 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Duo if we both have current Premium accounts...

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

PrettyMuchSwiss

Composer

2755 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 2755 Views
  • 1 replies
  • 0 likes

Solved!! My friend's account appears to have been hacked and now he cant access his own account.

PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note 10 plusOperating SystemAndroid My Question or IssueMy friend signed up to Spotify in February 2020 and recently had some issues and received a letter in Spanish from Spotify even though he is in Au...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy Note 10 plus Operating System Android    My Question or Issue My friend signed up to Spotify in February 2020 and recently had...

Cowboy1000

Casual Listener

896 Views

3 replies

0 likes

Account
  • 896 Views
  • 3 replies
  • 0 likes

Solved!! Change Display Name - Trangender

PlanPremiumCountryAustraliaDeviceOnePlus 7T Pro, Windows 10, Chrome browserOperating SystemAndroid 10, Windows 10 My Question or IssueHi! So I am hoping to find a way to change my display name on my profile. I am trans male to female and have transit...

Newbie

Plan Premium Country Australia Device OnePlus 7T Pro, Windows 10, Chrome browser Operating System Android 10, Windows 10   My Question or Issue Hi!   So I am hoping to find a wa...

引きこもり

Roadie

769 Views

1 replies

0 likes

Account
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution My old account is inaccessible

PlanPremiumCountryUnited StatesDevice(iPhone 8, Desktop)Operating System(iOS 10, Windows 10,) My Question or IssueI got logged out today on my desktop and phone, the password i know i would have used for this account does not work and i don't know wh...

Visitor

Plan Premium Country United States Device (iPhone 8, Desktop) Operating System (iOS 10, Windows 10,)   My Question or Issue I got logged out today on my desktop and phone, the password...

Petya

Community Legend

929 Views

2 replies

0 likes

Account
  • 929 Views
  • 2 replies
  • 0 likes

foreign log in spam

ive had an email about a new log in (in Peru, im in New Zealand) and advising me to change my password if it wasn't me. the email looks legit but im not convinced. any way to check that? id rather not have to change my password.

Visitor

ive had an email about a new log in (in Peru, im in New Zealand) and advising me to change my password if it wasn't me. the email looks legit but im not convinced. any way to check that? id rather no...

Emilia_8

Community Legend

1080 Views

1 replies

0 likes

Account
  • 1080 Views
  • 1 replies
  • 0 likes

Country set to GB but still getting gig updates for Brooklyn NY

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S9 My Question or IssueI was in NYC in January and Spotify started giving me updates about gigs in Brooklyn but I've been home for a month now and can't seem to update it. My country is still lis...

Casual Listener

Plan Premium   Country United Kingdom   Device Samsung Galaxy S9   My Question or Issue I was in NYC in January and Spotify started giving me updates about gigs in Brooklyn b...

PrettyMuchSwiss

Composer

547 Views

3 replies

0 likes

Account
  • 547 Views
  • 3 replies
  • 0 likes

My acconts keep to play songs which i didnt selected

PlanPremiumCountryisraelDevice(Desktop,mobile)Operating System(Android, Windows 10) My Question or IssueI hold premium accont and i keep to listen to songs which i didnt choose !In the middle of my song sellection it seams like someone using my accon...

Casual Listener

Plan Premium Country israel Device (Desktop,mobile) Operating System (Android, Windows 10)   My Question or Issue I hold premium accont and i keep to listen to songs which i didnt choo...

meiry

Casual Listener

1087 Views

5 replies

0 likes

Account
Security
Subscription
  • 1087 Views
  • 5 replies
  • 0 likes

Isn't Spotify interested in my real name?

I've got an account since 2016 that I've been using on and off. I think it is cool the possibility of searching for friends and share music with them, but I just realised that my real name isn't displayed anywhere. I just have a nickname. I saw that ...

Casual Listener

I've got an account since 2016 that I've been using on and off. I think it is cool the possibility of searching for friends and share music with them, but I just realised that my real name isn't disp...

Emilia_8

Community Legend

1123 Views

3 replies

1 likes

Account
  • 1123 Views
  • 3 replies
  • 1 likes