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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83048 Views

29 replies

0 likes

  • 83048 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

103861 Views

10 replies

3 likes

Account
Login
  • 103861 Views
  • 10 replies
  • 3 likes

money is taken fore wrong accont

My name is Ann-louise Krantz (Mod edit - removed username) you have draw money frome my bank 99kronor in month fore premium. I have tried to remember and find the accont it most be another email i dont uee. Becase on my faceboook spotyfi i dont have ...

Newbie

My name is Ann-louise Krantz (Mod edit - removed username) you have draw money frome my bank 99kronor in month fore premium. I have tried to remember and find the accont it most be another email i do...

Grace

Spotify

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Gift Card Issues

I redeemed my 30 dollar gift card and was not given the option for 3 months,was automatically given 6 months,how do i get the 3 months I wanted,do i cancel my subscription.

Newbie

I redeemed my 30 dollar gift card and was not given the option for 3 months,was automatically given 6 months,how do i get the 3 months I wanted,do i cancel my subscription.

Grace

Spotify

456 Views

3 replies

0 likes

Account
  • 456 Views
  • 3 replies
  • 0 likes

My Spotify Premium Isn't Working on My iPhone

My app upgraded on my iPhone, but now it's saying I'm not premium. I tried logging in and out, but that didn't work either. Thoughts?

Newbie

My app upgraded on my iPhone, but now it's saying I'm not premium. I tried logging in and out, but that didn't work either. Thoughts?

kbrooksc

Community Legend

3254 Views

1 replies

0 likes

  • 3254 Views
  • 1 replies
  • 0 likes

Problem with student discount..

I just learned about the student discount. I'm already a premium member and went through the steps to sign up for the student discount. -I entered my information and when i was promted that my information needed to be verified I was taken to a differ...

Newbie

I just learned about the student discount. I'm already a premium member and went through the steps to sign up for the student discount.   -I entered my information and when i was promted tha...

Ashes873

Newbie

672 Views

4 replies

0 likes

Login
Premium
  • 672 Views
  • 4 replies
  • 0 likes

Student discount disappeared

I have had Student discount on my account via Virgin mobile for a while now. It's one of the only reasons I pay for premium. However, this month I was charged at the full rate and I want to know why and be refunded. Every other month I've been charge...

Casual Listener

I have had Student discount on my account via Virgin mobile for a while now. It's one of the only reasons I pay for premium. However, this month I was charged at the full rate and I want to know why ...

Squiz

Casual Listener

334 Views

2 replies

0 likes

Premium
Subscription
  • 334 Views
  • 2 replies
  • 0 likes

I can't pay Premium from México

I'm from México and I can't pay Spotify Premium with my debit card (Santander). I've already paid Premium before with my bank account, but everytime I had to repay it the charge wasn't automatic so I had to enter my account and do it manually. That w...

Casual Listener

I'm from México and I can't pay Spotify Premium with my debit card (Santander). I've already paid Premium before with my bank account, but everytime I had to repay it the charge wasn't automatic so I...

Adam

Roadie

1030 Views

3 replies

0 likes

  • 1030 Views
  • 3 replies
  • 0 likes

Solved!! Frank Zappa's songs with length greater than 10 minutes removed?

I know that Spotify does not grant the availabilyty of all tracks at all times, but I'm a huge Zappa fan and, if I'm not wrong, sometime in between last 30 days I noticed that ALL Zappa's songs with more than 10 minutes have been removed. I was wonde...

Regular

I know that Spotify does not grant the availabilyty of all tracks at all times, but I'm a huge Zappa fan and, if I'm not wrong, sometime in between last 30 days I noticed that ALL Zappa's songs with ...

pecão

Regular

1825 Views

10 replies

0 likes

Free
Other
Premium
  • 1825 Views
  • 10 replies
  • 0 likes

Users logged in my spotify via facebook

Hi, My account is logged in via Facebook on multiple devices. How can I log all users out so only my device will be logged in? Regards Matt

Newbie

Hi,   My account is logged in via Facebook on multiple devices.  How can I log all users out so only my device will be logged in?   Regards Matt

Peter__

Community Legend

237 Views

1 replies

0 likes

Account
  • 237 Views
  • 1 replies
  • 0 likes

Lost Premium Account

I had premium for about 1/2 years but recently my subscription cancelled without my knowledge, there were sufficient funds in my account (as far as I'm aware), just wondering if this has been a common problem and can it be fixed? Thanks.

Casual Listener

I had premium for about 1/2 years but recently my subscription cancelled without my knowledge, there were sufficient funds in my account (as far as I'm aware), just wondering if this has been a commo...

Peter__

Community Legend

447 Views

3 replies

0 likes

  • 447 Views
  • 3 replies
  • 0 likes

How many subscriptions nesscary for Spotify Connect?

Hi! If I would have 5 Android devices in my house I use as multi room Spotify Connect destinations. And I have 2 iPhones in my house to control any of those 5 devices. Will I only need 2 premium subscriptions on the 2 iphones that I use for controlin...

Casual Listener

Hi!   If I would have 5 Android devices in my house I use as multi room Spotify Connect destinations. And I have 2 iPhones in my house to control any of those 5 devices.   Will I ...

Peter__

Community Legend

313 Views

1 replies

0 likes

Account
Premium
Subscription
  • 313 Views
  • 1 replies
  • 0 likes

favorites and playlists gone

I tried the steps in the 'solved' thread but they didn't work. ?. Help me please

Regular

I tried the steps in the 'solved' thread but they didn't work. ?. Help me please

laydowndelivery

Regular

1213 Views

10 replies

0 likes

Account
Free
Login
  • 1213 Views
  • 10 replies
  • 0 likes

Problem with login

Hi, I use to connect to Spotify through my facebook credentials. I've changed my facebook password yesterday. Trying to connect to Spotify now, they told me my password is incorrect, and turned me to offline mode. When I try to connect with my new fa...

Casual Listener

Hi,   I use to connect to Spotify through my facebook credentials.   I've changed my facebook password yesterday.   Trying to connect to Spotify now, they told me my passwo...

NMagain

Casual Listener

381 Views

3 replies

0 likes

  • 381 Views
  • 3 replies
  • 0 likes

Solved!! Completely Wiped Starred Playlist..

I recently copied and dragged everything in my "Starred" playlist onto the "Songs" section seeing as how the starred playlist is no longer being emphasized in the new Spotify, and saving songs is. I started using the starred playlist as sort of a rec...

Casual Listener

I recently copied and dragged everything in my "Starred" playlist onto the "Songs" section seeing as how the starred playlist is no longer being emphasized in the new Spotify, and saving songs i...

EpicEd

Casual Listener

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

My account seems erased

I logged in to Spotify this morning, like I usually do. But it started up in offline mode, so I could only listen to a few of my songs. I closed out spotify and restarded, but when the application opened back up all my songs, playlists etc were gone,...

Newbie

I logged in to Spotify this morning, like I usually do. But it started up in offline mode, so I could only listen to a few of my songs. I closed out spotify and restarded, but when the application op...

Peter__

Community Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Help changing credit card!!

I need to change my payment information since the card register was stolen, I understand I have to cancel my account ? how's that??

Newbie

I need to change my payment information since the card register was stolen, I understand I have to cancel my account ? how's that??

Peter__

Community Legend

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Changing country disables adding payment method

Hi, I'm currently registered in USA for Spotify Unlimited. I'm trying to change my country to Bulgaria but it seems the #change-country page has a bug: When I select Bulgaria it hides the "add new payment" forms so I cannot add a new payment that wil...

Newbie

Hi,   I'm currently registered in USA for Spotify Unlimited. I'm trying to change my country to Bulgaria but it seems the #change-country page has a bug: When I select Bulgaria it hides th...

Peter__

Community Legend

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Spotifyglobal/r

So i just checked my back account and noticed that i have two transactions comming from Spotify this month. One for my montly subscription and one for something called "U.K., Spotifyglobal/r"?. The amount of money is only reserved but i would still l...

Newbie

So i just checked my back account and noticed that i have two transactions comming from Spotify this month. One for my montly subscription and one for something called "U.K., Spotifyglobal/r"?. The a...

Helena123

Casual Listener

699 Views

4 replies

0 likes

  • 699 Views
  • 4 replies
  • 0 likes

Solved!! missing playlist and no more premium account

Hi, It has been 9 days since I reported my problem on the online contact form (# 01395334: Account questions ref:_00DD0pxIW._500D0bz7Id:ref) and I haven't had any response. I read all topics existing on the subject in this forum, I posted a message h...

Regular

Hi, It has been 9 days since I reported my problem on the online contact form (# 01395334: Account questions ref:_00DD0pxIW._500D0bz7Id:ref) and I haven't had any response. I read all t...

lginoux

Regular

1130 Views

6 replies

0 likes

Account
Login
Premium
Subscription
  • 1130 Views
  • 6 replies
  • 0 likes

Solved!! NUS Discount states I have used it, but I have never been charged.

Hi, I have a NUS card and I tried to put in the number and then it states that I have used the NUS card. But the problem I have never been charged before and no where does it state in my account that I have used it. Please advise.

Newbie

Hi, I have a NUS card and I tried to put in the number and then it states that I have used the NUS card. But the problem I have never been charged before and no where does it state in my account that...

Peter__

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes