Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1586 Views
0 replies
7 likes
Security

1586 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445806 Views
970 replies
108 likes
Account

445806 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199001 Views
119 replies
116 likes
Account

1199001 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
46m ago
jgbanm65v5z8gvpajr9i
Visitor
108279 Views
71 replies
11 likes
Account
Login
Premium

108279 Views
71 replies
11 likes

i can't reset my password

I can't reset my password because i was login with facebook but now a dn't have fb i delete it and i can't reset my password in spotify. You say me i must login with fb account please reset it in this page :(. My mail is please, can 'u help me? I wa...

user-removed
Visitor
I can't reset my password because i was login with facebook but now a dn't have fb i delete it and i can't reset my password in spotify. You say me i must login with fb account please reset it in thi...
2014-01-28 9:58:29 AM
2014-01-28 12:12:54 PM
Jamie
Spotify Legend
711 Views
13 replies
0 likes
Account
Login
Other

711 Views
13 replies
0 likes

I want to delete my account

Hi, I would like to delete my account. What do I have to do? Thanks!

user-removed
Visitor
Hi, I would like to delete my account. What do I have to do? Thanks!
2014-01-28 8:05:41 AM
2014-01-28 8:42:05 AM
Josh
Community Legend
221 Views
1 replies
0 likes
Account

221 Views
1 replies
0 likes

Solved!! Missing Playlists - tried solution mentioned on this forum

Hi Spotify community! I was trying to set up spotify on a new laptop but a different person was logged in on that laptop (or they already had spotify installed) - Long story short, all my playlists dissapeared. I tried sending an email but was direct...

mmatyldka
Casual Listener
Hi Spotify community! I was trying to set up spotify on a new laptop but a different person was logged in on that laptop (or they already had spotify installed) - Long story short, all my ...
2014-01-23 8:31:12 AM
2014-01-27 12:34:49 AM
Peter__
Community Legend
583 Views
6 replies
0 likes
Account
Other

583 Views
6 replies
0 likes

How to pay for UK premium?

I have a Swedish premium account and want to pay for my son to have a UK premium account. He lives in UK. I live in Sweden.I can pay from my UK bank. How do I proceed? Thanks.

skatebambi
Newbie
I have a Swedish premium account and want to pay for my son to have a UK premium account. He lives in UK. I live in Sweden. I can pay from my UK bank. How do I proceed? Thanks.
2014-01-27 11:19:33 PM
2014-01-27 11:32:49 PM
Joe
Community Legend
205 Views
1 replies
0 likes
Premium
Subscription

205 Views
1 replies
0 likes

10 hour limit not renewed almost 3 months

Hey, When i try to listen something i always see "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working. Web player gave same issue. So i can't listen. Help?

AliAkay
Casual Listener
Hey, When i try to listen something i always see "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working.&nbs...
2014-01-27 9:01:15 PM
2014-01-27 10:36:36 PM
Joe
Community Legend
419 Views
7 replies
0 likes
Account
Unlimited

419 Views
7 replies
0 likes

'Set device password' email never arrived

Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked.Pretty frustrating, especially as I've found it very difficult to figure out how to just contact Spotify?

RyanJW
Casual Listener
Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked. Pretty frustrating, especially as I've found it very difficult ...
2014-01-27 9:28:49 PM
2014-01-27 9:30:47 PM
Peter__
Community Legend
407 Views
1 replies
1 likes
Account
Premium
Security

407 Views
1 replies
1 likes

Where is my Premium account?

Hi, I have already for a year a Premium account and pay monthly with credited. Since a week I can't play Spotify Premium on my phone, only Spotify Free. But I pay for Premium. Also when I logged out and in then I get the same message. I have already ...

user-removed
Visitor
Hi, I have already for a year a Premium account and pay monthly with credited. Since a week I can't play Spotify Premium on my phone, only Spotify Free. But I pay for Premium. Al...
2014-01-27 8:04:27 PM
2014-01-27 8:08:32 PM
Peter__
Community Legend
750 Views
1 replies
0 likes
Premium

750 Views
1 replies
0 likes

How do I skip the free month

I want to start creating playlists and I want to be able to skip songs at my leisure. Can I skip the free trial and start my premium service?

hicksvilleilkb
Newbie
I want to start creating playlists and I want to be able to skip songs at my leisure. Can I skip the free trial and start my premium service?
2014-01-27 7:26:00 PM
2014-01-27 8:05:14 PM
Peter__
Community Legend
804 Views
1 replies
0 likes

804 Views
1 replies
0 likes

Solved!! Starring completely broken

I am a premium user and for a long time now my starred list seems to be damaged in some way. I have 69 tracks in my starred list which seem to be fine, but every song I star dissapears as soon as I close Spotify. I can star a song, clearly see it go ...

greyze
Regular
I am a premium user and for a long time now my starred list seems to be damaged in some way. I have 69 tracks in my starred list which seem to be fine, but every song I star dissapears as ...
2014-01-18 2:04:01 PM
2014-01-27 6:14:42 PM
evanezzer
Casual Listener
949 Views
13 replies
0 likes
Account
Premium
Subscription

949 Views
13 replies
0 likes

Solved!! Trying to use spotify but nothing works

Well I am New in the Spotify thingy. So I connected it with facebook and downloaded the .exe file installed etc.. then I follow the instruction on the Solutions page on how to login with facebook and it states that I have to go to the app on the face...

Darlg0d
Casual Listener
Well I am New in the Spotify thingy. So I connected it with facebook and downloaded the .exe file installed etc.. then I follow the instruction on the Solutions page on how to lo...
2014-01-27 5:14:03 PM
2014-01-27 5:27:32 PM
Darlg0d
Casual Listener
388 Views
2 replies
0 likes

388 Views
2 replies
0 likes

Emailed on spotify

Basically I got email on spotify, and I'm not cool with it, I'm talking about on spotify not on my yahoo email, how do you prevent someone from emailing you on spotify and or how do you delete the email

1Richardh1
Newbie
Basically I got email on spotify, and I'm not cool with it, I'm talking about on spotify not on my yahoo email, how do you prevent someone from emailing you on spotify and or how do you delete the e...
2014-01-27 3:54:03 PM
2014-01-27 3:56:06 PM
Peter__
Community Legend
161 Views
1 replies
0 likes
Account

161 Views
1 replies
0 likes

Just upgraded? Not getting Premium?

I just upgraded to premium and it keeps telling me I do not have premium. I have uninstalled the app on my iPhone and still it's telling me the same thing.

Freshcloud9
Newbie
I just upgraded to premium and it keeps telling me I do not have premium. I have uninstalled the app on my iPhone and still it's telling me the same thing.
2014-01-27 3:23:20 PM
2014-01-27 3:55:08 PM
Peter__
Community Legend
352 Views
1 replies
0 likes
Premium

352 Views
1 replies
0 likes

Någon använder mitt konto

Hej jag skulle behöva få hjälp med att logga ut mig från alla enheter jag är inloggad på då det är någon som stoppar för mig hela tiden. Tack på förhand Mvh Johanna

Jojjihanni
Casual Listener
Hej jag skulle behöva få hjälp med att logga ut mig från alla enheter jag är inloggad på då det är någon som stoppar för mig hela tiden. Tack på förhand 🙂 Mvh Johanna
2014-01-27 3:40:49 PM
2014-01-27 3:54:42 PM
Peter__
Community Legend
1907 Views
1 replies
0 likes
Account

1907 Views
1 replies
0 likes

Solved!! Unknown playlists showing up under "recover playlists" option

Hi, today I noticed two unknown playlists under "recover playlists" in my account, which were supposedly deleted within the last week. As far as I know, I never created nor deleted these lists, and I'm also sure nobody else had access to my account d...

Baumi
Casual Listener
Hi, today I noticed two unknown playlists under "recover playlists" in my account, which were supposedly deleted within the last week. As far as I know, I never created nor del...
2014-01-24 12:44:40 AM
2014-01-27 12:47:56 PM
Peter__
Community Legend
1030 Views
6 replies
0 likes
Account

1030 Views
6 replies
0 likes

already used your trial

When I register for the 30 day trial, it says I have already used 30 day trial. But I was seeing all the commercials between songs and also on the screen.

tlgtrn
Newbie
When I register for the 30 day trial, it says I have already used 30 day trial. But I was seeing all the commercials between songs and also on the screen.
2014-01-27 9:20:42 AM
2014-01-27 12:37:54 PM
Peter__
Community Legend
427 Views
1 replies
0 likes

427 Views
1 replies
0 likes

Got unlimited instead of premium by accident

I got a $10 gift card, and I meant to buy premium since im an phone iOS user, and I bought 2 months of unlimited by accident. It's as good as useless to me, and I was wondering if there was a way I can get my plan changed to one month of premium? I h...

atvboy00
Newbie
I got a $10 gift card, and I meant to buy premium since im an phone iOS user, and I bought 2 months of unlimited by accident. It's as good as useless to me, and I was wondering if there was a way I c...
2014-01-27 9:36:05 AM
2014-01-27 12:37:25 PM
Peter__
Community Legend
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Premium account hijacked but got it back. Now my account is a free account.

As stated in the subject description. Had premium. Got hijacked. Problem was fixed but now my account is a free account. I would like to get my premium account restarted/rebooted/resuscitates Thanks for the help in advance

rantlar
Casual Listener
As stated in the subject description. Had premium. Got hijacked. Problem was fixed but now my account is a free account. I would like to get my premium account restarted/rebooted/resuscita...
2014-01-27 10:24:05 AM
2014-01-27 12:35:19 PM
Peter__
Community Legend
172 Views
1 replies
0 likes
Premium

172 Views
1 replies
0 likes

Application won't let me log in

When I try to log in through the application via facebook, I can't because the facebook button is gone. If I try to log in inputting my facebook mail and password, it tells me that the mail address isn't registered. I tried creating a new account, bu...

rocio_f
Newbie
When I try to log in through the application via facebook, I can't because the facebook button is gone. If I try to log in inputting my facebook mail and password, it tells me that the mail a...
2014-01-27 11:20:13 AM
2014-01-27 12:26:29 PM
Peter__
Community Legend
2186 Views
1 replies
0 likes

2186 Views
1 replies
0 likes

White Screen

When I try to use my account on my iphone it just goes to a white screen. I have deleted and reloaded it dozens of times. No joy. I can use my account on my laptop no problem and I have created another account that I was able to use on the iphone but...

Beejai
Newbie
When I try to use my account on my iphone it just goes to a white screen. I have deleted and reloaded it dozens of times. No joy. I can use my account on my laptop no problem and I have created anoth...
2014-01-27 12:07:01 PM
2014-01-27 12:22:59 PM
Peter__
Community Legend
276 Views
1 replies
0 likes
Account
Login

276 Views
1 replies
0 likes

Constant 0 minutes left on Spotify

I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even listend to music. I'm sure no one else is using my accou...

mvanluijk
Newbie
I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even liste...
2012-05-28 10:59:48 AM
2014-01-27 12:13:57 PM
Joe
Community Legend
2149 Views
10 replies
1 likes

2149 Views
10 replies
1 likes

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