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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9096 Views
  • 1 replies
  • 9 likes
  • Security
  • 9096 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482687 Views
  • 979 replies
  • 111 likes
  • Account
  • 482687 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211067 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211067 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121027 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121027 Views
  • 72 replies
  • 12 likes

Solved!! Spotify Premium gift - when to activate it?

Hi all I've just received a 3 months suscription to spotify premium, as a gift. I'm not going to use it until beginning September. If I accept the suscription in my account in BEGINNING September, will I have the 3 months suscription since then? Or t...

  • Casual Listener
  • Hi all   I've just received a 3 months suscription to spotify premium, as a gift.   I'm not going to use it until beginning September.   If I accept the suscription in my a...
  • maropi
  • Casual Listener
  • 369 Views
  • 2 replies
  • 0 likes
  • Premium
  • 369 Views
  • 2 replies
  • 0 likes

I want to refund to my Spotify account I purchased a membership

A lot time ago however I was never able to use any premium feature and have now paid 3 months worth or more with 0 benefits I would like a full refund and a cancelation of my subscription the name on the account is Myles Bulla

  • Newbie
  • A lot time ago however I was never able to use any premium feature and have now paid 3 months worth or more with 0 benefits I would like a full refund and a cancelation of my subscription the name on...
  • Peter__
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Want to stop receiving emails

I don't understand the settings, what do I do to stop receiving emails about replies in threads I've written in? Extremely annoying.

  • Casual Listener
  • I don't understand the settings, what do I do to stop receiving emails about replies in threads I've written in? Extremely annoying.
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Suggested Facebook friends have disappeared?

Yesterday I was randomly browsing the "Facebook friends on Spotify" and there was a friend that I wanted to add but got distracted and never got around to it. Today I get on and none of my Facebook friends who have Spotify are even showing up. Is the...

  • Casual Listener
  • Yesterday I was randomly browsing the "Facebook friends on Spotify" and there was a friend that I wanted to add but got distracted and never got around to it. Today I get on and none of my Facebook f...
  • Peter__
  • Community Legend
  • 22074 Views
  • 5 replies
  • 0 likes
  • 22074 Views
  • 5 replies
  • 0 likes

Solved!! Cannot buy Spotify Unlimited: This product is Unavailble

This appears after clicking confirm:I've had unlimited before, but cancelled due to cost. Trying to re-subscribe now and can't.Help?

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  • Visitor
  • This appears after clicking confirm: I've had unlimited before, but cancelled due to cost. Trying to re-subscribe now and can't. Help? 
  • kbaylife
  • Casual Listener
  • 3701 Views
  • 43 replies
  • 1 likes
  • 3701 Views
  • 43 replies
  • 1 likes

How do I figure out all my account numbers for premium?

My son wanted to delete his FB account but didn't want to lose his spotify, so we created a new FB profile (same email/user name) and deleted his old one (changed user name and email prior to deletion). When he went to his spotify it said he only had...

  • Visitor
  • My son wanted to delete his FB account but didn't want to lose his spotify, so we created a new FB profile (same email/user name) and deleted his old one (changed user name and email prior to deletio...
  • Peter__
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Want my account back

Well so this is the story, my account was Banjaofdoom before my girlfriend attached it to her FB account. I dont want it signed in as her on FB, I dont even want it to be attached to FB at all. I´ve been trying to fix it by going to Prefrences -> Dis...

  • Newbie
  • Well so this is the story, my account was Banjaofdoom before my girlfriend attached it to her FB account. I dont want it signed in as her on FB, I dont even want it to be attached to FB at all. I´ve ...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Top Tracks Playlist Disappeared

All my songs within my playlists have disappeared only on my iphone. Please help! They still appear on my laptop. I´ve read all the threads but don´t seem to find a solution. I don´t want to connect via facebook, is that essential nowadays? I´ve been...

  • Casual Listener
  • All my songs within my playlists have disappeared only on my iphone. Please help! They still appear on my laptop. I´ve read all the threads but don´t seem to find a solution.  I don´t want to ...
  • Sam
  • Spotify
  • 297 Views
  • 7 replies
  • 0 likes
  • 297 Views
  • 7 replies
  • 0 likes

Using Mobile Offline Mode w/ Chromebook

Hi, I recently signed up for a Premium account, every time I try to switch to Offline mode it gives me the "your license to listen offline has now expired, please go online and renew it." I have seen this error commonly posted on these forums, but th...

  • Newbie
  • Hi, I recently signed up for a Premium account, every time I try to switch to Offline mode it gives me the "your license to listen offline has now expired, please go online and renew it."   ...
  • Sam
  • Spotify
  • 2062 Views
  • 1 replies
  • 0 likes
  • 2062 Views
  • 1 replies
  • 0 likes

Someone is using my account

Someone else variously uses my account and I get bumped out. I have reset my password and my facebook password. Unfortunately they are not logged out by this. Can you log everyone out so I have to get in with my new password?

  • Newbie
  • Someone else variously uses my account and I get bumped out.  I have reset my password and my facebook password.  Unfortunately they are not logged out by this.  Can you log everyone o...
  • Sam
  • Spotify
  • 216 Views
  • 2 replies
  • 0 likes
  • 216 Views
  • 2 replies
  • 0 likes

Retrieve Deleted Playlist

Accidentally deleted a playlist I had, any chance I could get it recovered? It was called New School Punk. I can still see it on my Facebook account but can't resubscribe to it. Thanks a million,Cian

  • Newbie
  • Accidentally deleted a playlist I had, any chance I could get it recovered? It was called New School Punk. I can still see it on my Facebook account but can't resubscribe to it.   Thanks a mil...
  • Sam
  • Spotify
  • 408 Views
  • 3 replies
  • 0 likes
  • 408 Views
  • 3 replies
  • 0 likes

Change Premium Acces to other Account & Copy Playlists

Hi, I recently disabled my facebook account and would like to keep using my spotify account. I have registered a new account ( non-facebook ) and i would like to swap my premium access and playlist to my new account. Any way I can do this ? Regards

  • Newbie
  • Hi,   I recently disabled my facebook account and would like to keep using my spotify account.   I have registered a new account ( non-facebook ) and i would like to swap my premium...
  • Joe
  • Community Legend
  • 1147 Views
  • 1 replies
  • 0 likes
  • 1147 Views
  • 1 replies
  • 0 likes

Top Lists in US

Hey guys I just got Spotify premium and I love it. On the desktop I can viwe the Top Songs Lists of the United States but when I go to my mobile app I don't see any of those on the "What's New" tab. How can I view all the top songs? I'm not talking a...

  • Newbie
  • Hey guys I just got Spotify premium and I love it. On the desktop I can viwe the Top Songs Lists of the United States but when I go to my mobile app I don't see any of those on the "What's New" tab. ...
  • Sam
  • Spotify
  • 364 Views
  • 3 replies
  • 1 likes
  • 364 Views
  • 3 replies
  • 1 likes

Charged TWICE, and ANOTHER charge in 6 days ?

Hi!I got charged today for my Premium Account, but there has been 2 charges, Today, 2x99SEK, both of them has the same "note" that says "SPOTIFYSUBS"... When i looked at my account, at the website, it says " "You have an active Spotify Premium subscr...

  • Newbie
  • Hi! I got charged today for my Premium Account, but there has been 2 charges, Today, 2x99SEK, both of them has the same "note" that says "SPOTIFYSUBS"... When i looked at my account, at the webs...
  • Sam
  • Spotify
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

How to take advantage of Movistar Spotify rebate

Good afternoon, I'm a premium user from Spain and I've seen Movistar (telephony company) is offering Spotify Premium with a discount of 40% in monthly fee. Must I cancel my account and open a new one to take advantage of this offer or is there any si...

  • Casual Listener
  • Good afternoon,   I'm a premium user from Spain and I've seen Movistar (telephony company) is offering Spotify Premium with a discount of 40% in monthly fee. Must I cancel my account and open ...
  • Sam
  • Spotify
  • 1101 Views
  • 8 replies
  • 0 likes
  • 1101 Views
  • 8 replies
  • 0 likes

All my play list are gone please help

I tried toWell i made spotifuggle with a Facebook account. I want to disactivate my Facebook so i made a new account.I tried to then merge the two accountsConnected second account with my fb accountSeeing songs didn't come over i disconnected the new...

  • Music Fan
  • I tried to Well i made spotifuggle with a Facebook account. I want to disactivate my Facebook so i made a new account. I tried to then merge the two accounts Connected second account with my...
  • JoeNightMan
  • Casual Listener
  • 771 Views
  • 17 replies
  • 0 likes
  • 771 Views
  • 17 replies
  • 0 likes

Help! Can't access my account anymore!

Hi there, I lost access to my spotify account. My orginal account only allowed me to login through using my Facebook details. I created a new spotify account and accidently connected it to my facebook and now whenever I login it goes to my new accoun...

  • Regular
  • Hi there,   I lost access to my spotify account. My orginal account only allowed me to login through using my Facebook details. I created a new spotify account and accidently connected it to...
  • lianaaaa
  • Regular
  • 677 Views
  • 8 replies
  • 0 likes
  • 677 Views
  • 8 replies
  • 0 likes

trial not working on iphone

guys, I have signed up for a premium 30 day trial and seems to work fine on the desktop but it only worked for 48hours on my iphone.. i have tried all the suggested ideas in the forum... turning phone on and off, reinstalling, signing in and out and ...

  • Casual Listener
  • guys,   I have signed up for a premium 30 day trial and seems to work fine on the desktop but it only worked for 48hours on my iphone.. i have tried all the suggested ideas in the forum... t...
  • Peter__
  • Community Legend
  • 254 Views
  • 4 replies
  • 0 likes
  • 254 Views
  • 4 replies
  • 0 likes

Device reset and custom ROM

Please reset...again. I'm really getting upset at how many times I get the error that I have too many devices synced. I have the PC app and the android app. Any time I update my custom rom I get hit with this error. This really should be something we...

  • Casual Listener
  • Please reset...again. I'm really getting upset at how many times I get the error that I have too many devices synced. I have the PC app and the android app. Any time I update my custom rom I get hit ...
  • Peter__
  • Community Legend
  • 1635 Views
  • 2 replies
  • 0 likes
  • 1635 Views
  • 2 replies
  • 0 likes

Songs not playing

My spotify has not been playing songs at all. When I click on a song it loads but does not start playing. I am at a loss. My computer is all up to date and I even tried reinstalling spotify and nothing. Please help!

  • Casual Listener
  • My spotify has not been playing songs at all. When I click on a song it loads but does not start playing. I am at a loss. My computer is all up to date and I even tried reinstalling spotify and nothi...
  • Peter__
  • Community Legend
  • 424 Views
  • 5 replies
  • 0 likes
  • 424 Views
  • 5 replies
  • 0 likes