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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Brozki
  • Visitor
  • 243560 Views
  • 411 replies
  • 25 likes
  • Account
    Free
  • 243560 Views
  • 411 replies
  • 25 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12700 Views
  • 6 replies
  • 11 likes
  • Security
  • 12700 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527354 Views
  • 989 replies
  • 113 likes
  • Account
  • 527354 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127699 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127699 Views
  • 74 replies
  • 12 likes

Offline mode

Went online to download more music when tried to go back to offline mode it would not let me. It said I had to be a premium member which I am.

  • Newbie
  • Went online to download more music when tried to go back to offline mode it would not let me. It said I had to be a premium member which I am.
  • Taylor
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Premium
  • 243 Views
  • 1 replies
  • 0 likes

Wanted to get my premium subscription back and needed to change my payment and country details

I was trying to change my country, then it said I need to update my payment details to do that. Clicked it, but then it took me to the part where I subscribe for premium, clicked it thinking it would after that ask for new details, but no, it already...

  • Newbie
  • I was trying to change my country, then it said I need to update my payment details to do that. Clicked it, but then it took me to the part where I subscribe for premium, clicked it thinking it would...
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Two accounts - need to cancel one but can't access it

Hi there I created a Spotify account back in 2009 with the password hemerada - this has a £5 subscription (Unlimited) attached to it. However I also have an account created via my Facebook profile with the username ric_hem@hotmail.com - this has a £1...

  • Newbie
  • Hi there   I created a Spotify account back in 2009 with the password hemerada - this has a £5 subscription (Unlimited) attached to it.   However I also have an account created via ...
  • Peter__
  • Community Legend
  • 302 Views
  • 2 replies
  • 0 likes
  • Unlimited
  • 302 Views
  • 2 replies
  • 0 likes

Spotify took money while having free premium

Hi, today I activated free premium on my account which expires on august 30th.. Later today I changed payment methods and spotify took the money for two months! On my cradit cards website I can see that these two transaction have a happened within 5 ...

  • Regular
  • Hi, today I activated free premium on my account which expires on august 30th.. Later today I changed payment methods and spotify took the money for two months!   On my cradit cards w...
  • S3cret91
  • Regular
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Logged in on other devices

So after the three requests, starting on 6-9-13, everything is still logged in. To this day I have not had to relog into anything, not my phones, iPads or roku, which means the iPad that I'm trying to kick off is still logged in. I noticed you said y...

  • Regular
  • So after the three requests, starting on 6-9-13, everything is still logged in. To this day I have not had to relog into anything, not my phones, iPads or roku, which means the iPad that I'm trying t...
  • Robbie
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Person at an internet Café deleted my playlists, are there any way to recover them?

Hi! I forgot to log out of spotify when I visited an internet café a couple of days ago. Today when I logged back in at home all my playlists was gone, except one that was named "Log out next time you're at [café name]". Is there any way for me or a ...

  • Casual Listener
  • Hi! I forgot to log out of spotify when I visited an internet café a couple of days ago. Today when I logged back in at home all my playlists was gone, except one that was named "Log out next time yo...
  • brainforest
  • Casual Listener
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

spotify is in offline mode

i use ony 1 device with spotify I have a free profile subscription. For what ever reason, it is showing now being offline , wehn trying to play a song ????? I do not know how it happened, but more important how to get it online again ???? please your...

  • Newbie
  • i use ony 1 device with spotify I have a free profile subscription. For what ever reason, it is showing now being offline , wehn trying to play a song  ????? I do not know how it happened,...
  • Peter__
  • Community Legend
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Solved!! Activity feed not showing up

its totally blank- I cant see any of my FB freinds anymore but Im logged in with FB?

  • Newbie
  • its totally blank- I cant see any of my FB freinds anymore but Im logged in with FB?
  • Peter__
  • Community Legend
  • 4661 Views
  • 4 replies
  • 1 likes
  • 4661 Views
  • 4 replies
  • 1 likes

Facebook removed spotify gone

ik heb een Unlimited abbonement betaal maandelijks maar omdat ik facebook verwijderd heb ben ik alles kwijt.Ik heb een nieuw wachtwoord aangemaakt maar heb nu de gratis versie en alle speellijsten zijn weg. ik kan wel een nieuw Unlilited abbonnement ...

  • Newbie
  • ik heb een Unlimited abbonement betaal maandelijks maar omdat ik facebook verwijderd heb ben ik alles kwijt.Ik heb een nieuw wachtwoord aangemaakt maar heb nu de gratis versie en alle speellijsten zi...
  • Peter__
  • Community Legend
  • 400 Views
  • 2 replies
  • 0 likes
  • Account
  • 400 Views
  • 2 replies
  • 0 likes

Multiple Charges

I recently started my subscription to Spotify. I had one transaction of $9.99 that paid me up through July 6. I logged back into my account, and I was then charged not once but two MORE times! Why did it charged me two more times when I was already p...

  • Newbie
  • I recently started my subscription to Spotify. I had one transaction of $9.99 that paid me up through July 6. I logged back into my account, and I was then charged not once but two MORE times! Why di...
  • Joe
  • Community Legend
  • 786 Views
  • 3 replies
  • 0 likes
  • 786 Views
  • 3 replies
  • 0 likes

New phone, can I log out on the old one?

Hello, My iPhone didn't work anymore so I get a new one. But I was still logged in at my old phone when I get the new one. Now I can't log in on my new phone to Spotify. Can I log out my old iPhone?

  • Newbie
  • Hello,   My iPhone didn't work anymore so I get a new one. But I was still logged in at my old phone when I get the new one. Now I can't log in on my new phone to Spotify. Can I log ou...
  • Taylor
  • Community Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 532 Views
  • 1 replies
  • 0 likes

Solved!! Not getting 10 hours a month

Hi, I've been waiting for over a couple of months now for my FREE 10 hours to top up again but is doesn't seem to be getting updated for some reason. Any ideas why? Any help would be much appreciated. Cheers

  • Casual Listener
  • Hi, I've been waiting for over a couple of months now for my FREE 10 hours to top up again but is doesn't seem to be getting updated for some reason. Any ideas why?    Any help would be...
  • meahtenoha
  • Spotify
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

Need help with Radio Stations listed on my account.

For some strange reason I have a radio station (artist) listed on my account that I did NOT choose myself!? How can I remove this artist/radio station (and "similar artists" from my account? I find the music very offensive since it contains "explicit...

  • Casual Listener
  • For some strange reason I have a radio station (artist) listed on my account that I did NOT choose myself!? How can I remove this artist/radio station (and "similar artists" from my account? I find t...
  • greydogsma
  • Casual Listener
  • 987 Views
  • 2 replies
  • 0 likes
  • 987 Views
  • 2 replies
  • 0 likes

I Lost the My log in information

I lsot my log in information and i cant find the email that I have linked to the account. I always have the box checked "remeber me" on and my wife's friend logged her account to my computer. I tried to log into my account after, but I have seem to f...

  • Casual Listener
  • I lsot my log in information and i cant find the email that I have linked to the account. I always have the box checked "remeber me" on and my wife's friend logged her account to my computer. I tried...
  • Joe
  • Community Legend
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes

Solved!! Can't pay for my spotify. Tried everything.

Hello! I got a problem. I created my account about 5 years ago and used my work email I had at the time.Now I have forgotten the password and just logged in using my facebook credz.Thing is now my subscription has expired and I want to pay for it aga...

  • Casual Listener
  • Hello!   I got a problem. I created my account about 5 years ago and used my work email I had at the time. Now I have forgotten the password and just logged in using my facebook credz. ...
  • Adam
  • Roadie
  • 502 Views
  • 7 replies
  • 0 likes
  • 502 Views
  • 7 replies
  • 0 likes

I am a premium member but it won't let me sync playlists on my iphone for offline mode

can anyone help i was charged the £9.99 for spotify premium...my playlists are fine on the laptop but still says to upgrade? I don't know what to do as i don't want to be charged again for something i have already paid for and my iphone spotify is no...

  • Casual Listener
  • can anyone help   i was charged the £9.99 for spotify premium...my playlists are fine on the laptop but still says to upgrade? I don't know what to do as i don't want to be charged again for...
  • Adam
  • Roadie
  • 667 Views
  • 4 replies
  • 0 likes
  • 667 Views
  • 4 replies
  • 0 likes

How to listen to US site with US commercials ?

Just tried to install Spotify but what a disappointment. The auto IP detection forced me to install the programm in German and worst of all I can get only German advertisements :(. My goal was to listen to Latin music and if possible commercials from...

  • Casual Listener
  • Just tried to install Spotify but what a disappointment. The auto IP detection forced me to install the programm in German and worst of all I can get only German advertisements :(. My goal was to lis...
  • Adam
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 191 Views
  • 1 replies
  • 0 likes

Forgoten Password - Email Not Recived

Hi, Thats it, THE problem with Spotify, I forgot my pass, need to upgrade my spoti account to premium but I cant, I send 3 or 4 times but no Email recived, Please Help!!! I've cheked to SPam and everything, just no email. I'm using an Spanish accaunt...

  • Regular
  • Hi, Thats it, THE problem with Spotify, I forgot my pass, need to upgrade my spoti account to premium but I cant, I send 3 or 4 times but no Email recived, Please Help!!! I've cheked to SPam and ever...
  • Taylor
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 30 day free trial - Got Charged starting trial

Today I joined Spotify and started the 30 days Premium trial. However just got charged 30 MX (Mexican Pesos around 3 dollars) out of nowhere. I received an email from the Spotify System for a charge of 0.00 MX, however I also received an email from m...

  • Newbie
  • Today I joined Spotify and started the 30 days Premium trial. However just got charged 30 MX (Mexican Pesos around 3 dollars) out of nowhere. I received an email from the Spotify System for a charge ...
  • Taylor
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes