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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481515 Views
  • 979 replies
  • 111 likes
  • Account
  • 481515 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210812 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210812 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120845 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120845 Views
  • 72 replies
  • 12 likes

Songs not playing

My spotify has not been playing songs at all. When I click on a song it loads but does not start playing. I am at a loss. My computer is all up to date and I even tried reinstalling spotify and nothing. Please help!

  • Casual Listener
  • My spotify has not been playing songs at all. When I click on a song it loads but does not start playing. I am at a loss. My computer is all up to date and I even tried reinstalling spotify and nothi...
  • Peter__
  • Community Legend
  • 424 Views
  • 5 replies
  • 0 likes
  • 424 Views
  • 5 replies
  • 0 likes

Spotify TOTALLY MISLEADING about what devices it supports!!

Before downloading Spotify (did the premium free trial) I did some research, including the Spotify FAQ that states that Spotify can be used with devices such as ipod nano, shuffle and touch. I wanted LEGAL way to get music onto my ipod so I felt that...

  • Newbie
  • Before downloading Spotify (did the premium free trial) I did some research, including the Spotify FAQ that states that Spotify can be used with devices such as ipod nano, shuffle and touch. I wanted...
  • Peter__
  • Community Legend
  • 1334 Views
  • 4 replies
  • 0 likes
  • 1334 Views
  • 4 replies
  • 0 likes

Payments when moving to another country

Hello This September I'm moving from Poland to the UK. I have a premium account now and I pay 20 PLN for it. If I had moved to the UK, would I still have been able to pay the equality in British pounds, or would I had have to pay the price which is s...

  • Newbie
  • Hello   This September I'm moving from Poland to the UK. I have a premium account now and I pay 20 PLN for it. If I had moved to the UK, would I still have been able to pay the equality in B...
  • Liam
  • Community Legend
  • 836 Views
  • 1 replies
  • 0 likes
  • 836 Views
  • 1 replies
  • 0 likes

Offline modus

Hello, I'm a Spotify Premium member for long time and i'm not happy ! This morning you deleted again the offline modus from one of my devices ! The reason is always the same , i'm using the offline modus on more than 3 devices ! That's impossible bec...

  • Regular
  • Hello,   I'm a Spotify Premium member for long time and i'm not happy ! This morning you deleted again the offline modus from one of my devices ! The reason is always the same , i'm usin...
  • Liam
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

I've emailed Spotify a couple times within the last week and no response yet--WHAT GIVES?

So yea pretty self explanatory lol. Has anyone else had a problem with this, how long does it usually take to hear back? Getting a bit annoyed. Thanks.

  • Music Fan
  • So yea pretty self explanatory lol.  Has anyone else had a problem with this, how long does it usually take to hear back?  Getting a bit annoyed.  Thanks.
  • Robbie
  • Spotify Legend
  • 742 Views
  • 10 replies
  • 0 likes
  • 742 Views
  • 10 replies
  • 0 likes

Paying for nothing

Hey, i have a little problem, I am paying monthly for spotyfi premium but i don´t know what the password or username is:S what to do? (this is written from another account there isn´t premium)

  • Newbie
  • Hey, i have a little problem, I am paying monthly for spotyfi premium but i don´t know what the password or username is:S what to do?   (this is written from another account there isn´t prem...
  • Robbie
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Playback error when plugged into iPhone port

HelloI use my spotify both on the go (headphones) and in my car (lightning port into USB port in car)My car stereo was fine with spotify, could play my playlists forever and no issuesHowever since the last spotify update you released (about a month a...

  • Casual Listener
  • Hello I use my spotify both on the go (headphones) and in my car (lightning port into USB port in car) My car stereo was fine with spotify, could play my playlists forever and no issues Howe...
  • Kieranfisher
  • Casual Listener
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes

Deleting an account

I am Spanish but now I live in Germany and my spotify account don´t run here. I have changed the country but no. I want to eliminate my account for creating a new. Please help

  • Visitor
  • I am Spanish but now I live in Germany and my spotify account don´t run here. I have changed the country but no. I want to eliminate my account for creating a new. Please help
  • Robbie
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

using abroad

Hello, I live in Sweden and that's where I bought my Premium subscription. Currently I'm staying in Poland and my subscription is about to end. However before leaving Sweden I've bought another Premium subscription code at 7eleven. I'd like to confir...

  • Regular
  • Hello,   I live in Sweden and that's where I bought my Premium subscription. Currently I'm staying in Poland and my subscription is about to end. However before leaving Sweden I've bough...
  • martinesss1
  • Regular
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

I sent someone a YEAR Spotify gift, they never got it

I sent a year gift to a facebook friend, and I see the charge on my bank statement, but they never got it, and spotify was not able to help her, saying they see no payment for her, so I'm wondering if I gifted to the wrong email address or something....

  • Regular
  • I sent a year gift to a facebook friend, and I see the charge on my bank statement, but they never got it, and spotify was not able to help her, saying they see no payment for her, so I'm wondering i...
  • JMBwithCats
  • Regular
  • 350 Views
  • 7 replies
  • 0 likes
  • 350 Views
  • 7 replies
  • 0 likes

notifying followers

Hi there, I have a rather large number of followers and would like to notify them of my new blog/website. Is there anyway to contact them as eg. a group? Or, if this isn't an option, that I would be able to post my url link on my profile page?

  • Casual Listener
  • Hi there,   I have a rather large number of followers and would like to notify them of my new blog/website. Is there anyway to contact them as eg. a group? Or, if this isn't an option, t...
  • Peter__
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

convert from spotify Facebook to email address only account

Hello, I hope support is reading. I remember earlier someone wanted to stop using facebook forever, but still wanted to save their spotify account. Someone from spotify helped converte said person's account to their email address so they could be fre...

  • Newbie
  • Hello, I hope support is reading. I remember earlier someone wanted to stop using facebook forever, but still wanted to save their spotify account.   Someone from spotify helped converte sai...
  • Peter__
  • Community Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • 691 Views
  • 1 replies
  • 0 likes

Playlists not syncing offline

Hi, in the las week my playlists have stopped being available offline. When I try to sync it syncs about 6 songs and then stops.Thanks

  • Newbie
  • Hi, in the las week my playlists have stopped being available offline. When I try to sync it syncs about 6 songs and then stops. Thanks
  • Peter__
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Spotify gift cards.

So if i buy a $30 gift card and use it to pay for premium, will I have Premium for 3 months? Also after the three months, will my account go back to the free status unless i make another purchase with another gift card?

  • Casual Listener
  • So if i buy a $30 gift card and use it to pay for premium, will I have Premium for 3 months? Also after the three months, will my account go back to the free status unless i make another ...
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Payed for premium, still got only free service.

Hey, i just bought a month of premium, but im still only got the free service. i checked my bank, and the money has been payed, but still, no premium. so srsly spotify, are you trying to frame me....?

  • Newbie
  • Hey, i just bought a month of premium, but im still only got the free service. i checked my bank, and the money has been payed, but still, no premium. so srsly spotify, are you trying to frame me....?
  • Peter__
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

I can't cancel billing for my old account. :(

Hello, I deleted my facebook account (which I had used to sign up for Spotify) and now I keep getting billed but I can't log in with the account! I submitted a request on the contact form with Spotify a couple days ago but I haven't heard anything ba...

  • Newbie
  • Hello, I deleted my facebook account (which I had used to sign up for Spotify) and now I keep getting billed but I can't log in with the account! I submitted a request on the contact form with Spotif...
  • Adam
  • Roadie
  • 249 Views
  • 3 replies
  • 0 likes
  • 249 Views
  • 3 replies
  • 0 likes

recuperar lista

Buenas! Hace un mes se me borraron todas las listas de reproducción al iniciar sesión con facebook. He buscado por la actividad de fb y nada. Me gustaría recuperar por lo menos una titulada "grandes". Mi usuario es yoligraus.

  • Newbie
  • Buenas! Hace un mes se me borraron todas las listas de reproducción al iniciar sesión con facebook. He buscado por la actividad de fb y nada. Me gustaría recuperar por lo menos una titulada "grandes"...
  • Peter__
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Contact Spotify Support or not.

Are you purposefully hiding the link? Where do you hide it among all the support pages?!?! Or are you guys on holiday? This really takes the biscuit. Owl

  • Music Fan
  • Are you purposefully hiding the link? Where do you hide it among all the support pages?!?!   Or are you guys on holiday?   This really takes the biscuit.   Owl
  • Adam
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Can I get my subscription changed to a different account

I went into Spotify today to redeem my code for an additional month of premium and I didn't realize that my daughter's account was logged into instead of mine. Is there any way that I can remove that Premium subscription from her account and apply it...

  • Newbie
  • I went into Spotify today to redeem my code for an additional month of premium and I didn't realize that my daughter's account was logged into instead of mine.  Is there any way that I can remov...
  • Robbie
  • Spotify Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

I NEED to delete premium!!

I need to delete my premium account but it's under a different email address and I don't know which one it is!! I'm paying £9.99 a month and not even using it. Please help ASAP!

  • Newbie
  • I need to delete my premium account but it's under a different email address and I don't know which one it is!! I'm paying £9.99 a month and not even using it. Please help ASAP!
  • Robbie
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes