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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
291279 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541178 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129672 Views
74 replies
12 likes
Godd morning, spotify charged my premium account twice. I want my money back please.
Godd morning, spotify charged my premium account twice. I want my money back please.
Community Legend
406 Views
3 replies
0 likes
On my Android and iOS devices my some of my playlists isn't showing but it's Ok on my desktop. What can I do?
On my Android and iOS devices my some of my playlists isn't showing but it's Ok on my desktop. What can I do?
Community Legend
493 Views
7 replies
0 likes
I'm a US Spotify free user who in the past used the premium free trial and paid for premium for a few months. I'm traveling abroad for a month total and just used up the 14 out of the country days, and am now in a country without Spotify. I would now...
I'm a US Spotify free user who in the past used the premium free trial and paid for premium for a few months. I'm traveling abroad for a month total and just used up the 14 out of the country days, ...
Casual Listener
450 Views
6 replies
0 likes
When I joined Spotify, there was the option on the homepage showing playlists of members, I think it was headed "what people are listening to in your area" .... I've got a few fantastic playlists this way and discovered some awesome music. Sine the S...
When I joined Spotify, there was the option on the homepage showing playlists of members, I think it was headed "what people are listening to in your area" .... I've got a few fantastic playlis...
Community Legend
249 Views
1 replies
0 likes
Hello,I've registered my Spotify account when I was in UK for a few months. Now I tried to use Spotify in Poland, but I had a problem, because I was in a different country and I couldn't go online. I changed my settings, but it didn't help. It was st...
Hello, I've registered my Spotify account when I was in UK for a few months. Now I tried to use Spotify in Poland, but I had a problem, because I was in a different country and I couldn't go online....
Community Legend
262 Views
1 replies
0 likes
Hi there,it seems I have two accounts: one with my Spotify Id and one with my Facebook username. There should be only one. I have read the posts and I haven't found the solution. Both accounts should be merged.Thanks in advance and kind regards,
Hi there, it seems I have two accounts: one with my Spotify Id and one with my Facebook username. There should be only one. I have read the posts and I haven't found the solution. Both accounts shou...
Community Legend
348 Views
1 replies
0 likes
Hi, this is my first post, I have been a premium member in the past, and had various off-line devices. I no longer have some of those phones, and wish to look into signing up for premuim with my new devices, how do I do that and how do I find out wha...
Hi, this is my first post, I have been a premium member in the past, and had various off-line devices. I no longer have some of those phones, and wish to look into signing up for premuim with my new ...
Community Legend
833 Views
9 replies
0 likes
I signed up for premium but when I go to preferences and select high quality streaming, it asks me to sign up for premium. Any suggestions?
I signed up for premium but when I go to preferences and select high quality streaming, it asks me to sign up for premium. Any suggestions?
Community Legend
230 Views
1 replies
0 likes
I normally use Spotify free on a home computer under 2 different Windows Vista profile, on my work laptop, and my work desktop. I log into all 4 computers with the same account info (and not at the same time). Until recently they all saw the same pla...
I normally use Spotify free on a home computer under 2 different Windows Vista profile, on my work laptop, and my work desktop. I log into all 4 computers with the same account info (and...
Community Legend
572 Views
1 replies
0 likes
My account is disable. I recently purchase a year promo code and entered it last month. I dont know why it would be disabled
My account is disable. I recently purchase a year promo code and entered it last month. I dont know why it would be disabled
Regular
676 Views
9 replies
0 likes
I'm really getting tired of this! No one is responding to me on Twitter and I have not received a response regarding the online message I sent yesterday. My case number is 00727600. Will someone please help me?
I'm really getting tired of this! No one is responding to me on Twitter and I have not received a response regarding the online message I sent yesterday. My case number is 00727600. Will someone plea...
Community Legend
437 Views
3 replies
0 likes
Normally I wouldn't mind, but I'm low on cash right now, and this resulted in a $40 overdraft fee on my bank account. Email support simply isn't fast enough in this situation, as I need this issue resolved pretty darn quickly. Is there no number to c...
Normally I wouldn't mind, but I'm low on cash right now, and this resulted in a $40 overdraft fee on my bank account. Email support simply isn't fast enough in this situation, as I need this issue re...
Roadie
457 Views
6 replies
0 likes
Instead of the usual £9.99 taken each month, my May 2013 bill is £119.88 - thats 12 months subscription in 1 hit !! Ive just received an alert from PayPal account used to pay for Spotify, because of this fee I stand to be charged !! No warning, No em...
Instead of the usual £9.99 taken each month, my May 2013 bill is £119.88 - thats 12 months subscription in 1 hit !! Ive just received an alert from PayPal account used to pay for Spotify, because o...
Community Legend
430 Views
6 replies
0 likes
I signed up for the premium option but after putting in bank details etc realised that you needed to go onto the NUS option before you got this far. I have cancelled my subscription and re done it on the NUS option but will I be charged £4.99 or £9.9...
I signed up for the premium option but after putting in bank details etc realised that you needed to go onto the NUS option before you got this far. I have cancelled my subscription and re done it on...
Roadie
319 Views
1 replies
0 likes
Still trying to buy a premium subscription but just like over a week ago, when I try to enter my zip, it says invalid zip code. The box already starts off red and says invalid before I enter anything. My acount settings are set to America, yet it won...
Still trying to buy a premium subscription but just like over a week ago, when I try to enter my zip, it says invalid zip code. The box already starts off red and says invalid before I enter anything...
Community Legend
729 Views
1 replies
0 likes
Hej Har haft o betalat för premium ganska länge . Mitt problem nu är att jag har fått nytt betalkort o därför har inga pengar kunnat dragits från mitt konto. Jag försöker skriva in det nya o få premium igen men det går inte, The payment fail står det...
Hej Har haft o betalat för premium ganska länge . Mitt problem nu är att jag har fått nytt betalkort o därför har inga pengar kunnat dragits från mitt konto. Jag försöker skriva in det nya o få p...
Community Legend
313 Views
1 replies
0 likes
There is a wrong name on the top right in my spotify, I'd like it removed. It's not my facebook name, I don't have facebook and I can't unconnect to a facebook account because my spotify isn't connected to one.
There is a wrong name on the top right in my spotify, I'd like it removed. It's not my facebook name, I don't have facebook and I can't unconnect to a facebook account because my spotify isn't connec...
Community Legend
1362 Views
13 replies
0 likes
Case no 00727950my account is about to be deactivated due to no payment being received yet there is more than enough money in my bank.I have had an upgrade on my bank account which my be causing a problem, however I was assured the banking details sh...
Case no 00727950 my account is about to be deactivated due to no payment being received yet there is more than enough money in my bank. I have had an upgrade on my bank account which my be causin...
Roadie
305 Views
3 replies
0 likes
Now why is it impossible for me to return a query through 'normal channels'. I was charged on my creditcard imediately after initiating my trial period AND I HAVE NO WAY OF CONTACTING YOUR SUPPORT. How can you (legally!) charge users and then fail to...
Now why is it impossible for me to return a query through 'normal channels'. I was charged on my creditcard imediately after initiating my trial period AND I HAVE NO WAY OF CONTACTING YOUR SUPPORT. H...
Community Legend
235 Views
1 replies
0 likes
Hey! I've uploaded tracks to Spotify via Ditto Music and I can't takedown my tracks from there because once I request a takedown, nothing happens. So now I wonder if I could contact Spotify to remove some of my tracks? Here's my artistpage on Spotify...
Hey! I've uploaded tracks to Spotify via Ditto Music and I can't takedown my tracks from there because once I request a takedown, nothing happens. So now I wonder if I could contact Spotify ...
Music Fan
3787 Views
3 replies
0 likes
