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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80604 Views

9 replies

2 likes

Account
Login
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  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654567 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735135 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Payment accepted first time, second time not

I began using Unlimited in early march. I live in Finland. I paid with my debit card that is "Verified by Visa". On the next payment the card was declined. I have tried many times, with no success. I asked my bank about this and was told that the fau...

Casual Listener

I began using Unlimited in early march. I live in Finland. I paid with my debit card that is "Verified by Visa". On the next payment the card was declined. I have tried many times, with no success. I...

Adam

Roadie

343 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

my subscription

Hello when i signed up for Spotify almost a month ago i signed up for the unlimited version and then decided 20 minuets later to sign up for the Premium version voiding the original unlimited version out of the picture but i was charged for both even...

Newbie

Hello when i signed up for Spotify almost a month ago i signed up for the unlimited version and then decided 20 minuets later to sign up for the Premium version voiding the original unlimited version...

Peter__

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
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noooooooo

Just sat for hours makin a country playlist over 200 songs gone very very depressing please help

Newbie

Just sat for hours makin a country playlist over 200 songs gone very very depressing please help

Peter__

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Being charged twice

I am being charged twice for Spotify, please fix it or I will have to cancel subscription. I was charged on 3/15 and 3/22 2013

Newbie

I am being charged twice for Spotify, please fix it or I will have to cancel subscription. I was charged on 3/15 and 3/22 2013

Peter__

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

free account and login

Hi,I have one original free soptify account and make the login with facebook.This weekend, I created a secondary account for my daughter that is currently connected to my Facebook profile. Unfortunately, my browser was logged into my Facebook account...

Newbie

Hi, I have one original free soptify account and make the login with facebook. This weekend, I created a secondary account for my daughter that is currently connected to my Facebook profile. Unfort...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Free Trial payment not working

I cannot sign up for the 30 day trial, I have tried 4 different devices, both at home and work and I get stuck on the "Validate and Finish" step, with the screen saying loading please wait. My browser reports the following Javascript error, it may no...

Newbie

I cannot sign up for the 30 day trial, I have tried 4 different devices, both at home and work and I get stuck on the "Validate and Finish" step, with the screen saying loading please wait.   ...

cjentan

Newbie

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Solved!! Remove Facebook from Spotify account.

i want to login using a spotify account and not facebook. i login using facebook and have a premium account. i dont want to lose my starred tracks and my playlists. is it possible to remove your facebook info and create a spotify account and keep sta...

Visitor

i want to login using a spotify account and not facebook. i login using facebook and have a premium account. i dont want to lose my starred tracks and my playlists.    is it possible to r...

shagrath

Casual Listener

33438 Views

19 replies

0 likes

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  • 19 replies
  • 0 likes

Tengo cuenta premium y me sale Spotify free

Hola buenas, tengo una cuenta premium pero me sale Spotify free. Me gustaría que me ayudarais a recuperar mi cuenta premium

Visitor

Hola buenas, tengo una cuenta premium pero me sale Spotify free. Me gustaría que me ayudarais a recuperar mi cuenta premium

user-removed

Not applicable

1138 Views

2 replies

0 likes

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  • 2 replies
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Playlists Gone after UPDATE. Please HELP?!!

I have recently logged on to my computer to find my playlists are gone. I use my facebook log in to sign in to my spotify account, rarely I would have to log in as it would be open when my computer boots up. I have recently updated my spotify. I have...

Casual Listener

 I have recently logged on to my computer to find my playlists are gone.   I use my  facebook log in to sign in to my spotify account, rarely I would have to log in as it would be op...

Peter__

Community Legend

400 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Account being used elsewhere

I forgot my spotify open at a computer I used at a friends place, now he is using my spotify and spam clicking play so I may not listen to my own music with MY OWN ACCOUNT. Changing my password does not help. If only there was a way to log me out fro...

Casual Listener

I forgot my spotify open at a computer I used at a friends place, now he is using my spotify and spam clicking play so I may not listen to my own music with MY OWN ACCOUNT.   Changing my passw...

rundowngaming

Casual Listener

1385 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify premium - no trial

Hi. When I signed up for a spotify premium subscription you promise a 30 days free trial. 2 days have gone by now and spotify is asking me for payment already. This is my first time trying premium. Can you please fix this? Do you need my spotify info...

Casual Listener

Hi.   When I signed up for a spotify premium subscription you promise a 30 days free trial. 2 days have gone by now and spotify is asking me for payment already. This is my...

Peter__

Community Legend

784 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Profile created with nickname and not with Facebook -my FB friends do not find me?

New free profile created on Apr. 11 with nickname (rudylegh) and not with Facebook profile name - then shared with FB but I guess my FB friends do not find me with FB profile name I see many FB friends and follow them, but I guess they do not see me ...

Casual Listener

New free profile created on Apr. 11 with nickname (rudylegh) and not with Facebook profile name - then shared with FB but I guess my FB friends do not find me with FB profile name   I see many...

paulaguedes

Newbie

1402 Views

4 replies

0 likes

  • 1402 Views
  • 4 replies
  • 0 likes

payed for unlimited, but spotify runs as free

How do i activate the unlimited account i payed for?

Newbie

How do i activate the unlimited account i payed for?

Peter__

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Sinead O'Connor duplicated

Just noticed the Sinead O'Connor album 'How about I be me (and you be you)' is listed under a duplicate artist entry for 'Sinead O'Connor'. The rest of her catalogue is shown under another Sinead O'Connor. Can they be merged please! The two artists a...

Newbie

Just noticed the Sinead O'Connor album 'How about I be me (and you be you)' is listed under a duplicate artist entry for 'Sinead O'Connor'. The rest of her catalogue is shown under another Sinead O'C...

278 Views

0 replies

0 likes

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duplicate accounts - spotifiy playlists are gone

I believe I accidentally created another account. I don't see any of my starred songs or playlists. I am trying to delete the secondary one as help topics suggested me to but I do not even see that option on the website when I log in. Help!

Newbie

I believe I accidentally created another account. I don't see any of my starred songs or playlists. I am trying to delete the secondary one as help topics suggested me to but I do not even see t...

retturalaura

Newbie

380 Views

2 replies

0 likes

  • 380 Views
  • 2 replies
  • 0 likes

unlink facebook from spotify account

im fairly sure everyone one is tired of hearing this but i would like my facebook account removed from my spotify account as my facebook needs to be cancled and deleted, not deactivated, deleted. i do not want to here the nonsence of "its requred as ...

Newbie

im fairly sure everyone one is tired of hearing this but i would like my facebook account removed from my spotify account as my facebook needs to be cancled and deleted, not deactivated, deleted. i d...

Peter__

Community Legend

1141 Views

1 replies

0 likes

  • 1141 Views
  • 1 replies
  • 0 likes

Wrong email address and forgotton password help!

Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password!Could admin change my email address please? have filled in a contact form, but i'm worried i won't get an email sen...

Newbie

Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password! Could admin change my email address please? have filled in a c...

forevasmiles

Newbie

5548 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Account premium spotifuggle

It is impossible to amend or change country through profile. What is the reason for this? Thanks

Newbie

It is impossible to amend or change country through profile. What is the reason for this? Thanks

Sam

Spotify

1013 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify connected to wrong facebook account

My spotify shows someone else's name and picture, but I'm logged in to my own faceable account and I see all of my friends in the sidebar.. I've tried to disconnect from faceable, and then connect it again, but it doesn't work. I've also tried to rei...

Casual Listener

My spotify shows someone else's name and picture, but I'm logged in to my own faceable account and I see all of my friends in the sidebar..   I've tried to disconnect from faceable, and then c...

ssiiljee

Casual Listener

417 Views

3 replies

0 likes

  • 417 Views
  • 3 replies
  • 0 likes