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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80489 Views

9 replies

2 likes

Account
Login
  • 80489 Views
  • 9 replies
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654119 Views

13 replies

4 likes

Account
  • 654119 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734608 Views

18 replies

29 likes

  • 734608 Views
  • 18 replies
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Solved!! Newbie with three devices

I'm new to Spotify and just finding my way round it. I have registered for a 30 day Premium trial from my Mac Book Pro, but I also have the app installed on my iPad and iPhone. But on the phone and tablet it says my Premium trial has ended. I don't k...

Casual Listener

I'm new to Spotify and just finding my way round it. I have registered for a 30 day Premium trial from my Mac Book Pro, but I also have the app installed on my iPad and iPhone. But on the phone and t...

Palmo62

Casual Listener

616 Views

3 replies

0 likes

  • 616 Views
  • 3 replies
  • 0 likes

Spotify dosen't let me acces with my account.

Hello, I've been using Spotify for 1 week I guess and then at one moment it won't let me see anymore nothing, I couldn't listen anymore to music, when I logged out and tried to log in back it didn't let me..When I logged in with my facebook account i...

Casual Listener

Hello, I've been using Spotify for 1 week I guess and then at one moment it won't let me see anymore nothing, I couldn't listen anymore to music, when I logged out and tried to log in back it didn't ...

Peter__

Community Legend

625 Views

6 replies

0 likes

  • 625 Views
  • 6 replies
  • 0 likes

Wrong name, my facebook?

Hi A familymember of mine had accidentally connected his facebook to my Spotify account. Easy enough I disconnected his account and logged in with my facebook instead.My profile pictre showes up but it still says his name in the top right corner, Is ...

Casual Listener

Hi   A familymember of mine had accidentally connected his facebook to my Spotify account. Easy enough I disconnected his account and logged in with my facebook instead. My profile pictre sho...

Jolinez

Casual Listener

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

I can't change country!

Hello please help me. My spotify account was made in the USA and now I currently live in Okinawa, Japan for two years due to USMC deployment. It says it can't log me in because I currently live in a different country and it doesn't match payment info...

Regular

Hello please help me.   My spotify account was made in the USA and now I currently live in Okinawa, Japan for two years due to USMC deployment. It says it can't log me in because I currently l...

Peter__

Community Legend

894 Views

9 replies

0 likes

  • 894 Views
  • 9 replies
  • 0 likes

free spotify

hello! I have free spotify...but It say that my minutes is over?! what is that?! greetings //Ann

Newbie

hello!   I have free spotify...but It say that my minutes is over?!  what is that?!    greetings //Ann

Peter__

Community Legend

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

Solved!! Joined Spotify Premium on cell phone and want to connect it to my computer

Joined Spotify Premium on cell phone and want it also on my computer. Do I have to download again or should it log in automatically?

Newbie

Joined Spotify Premium on cell phone and want it also on my computer. Do I have to download again or should it log in automatically?

user-removed

Not applicable

1674 Views

20 replies

0 likes

  • 1674 Views
  • 20 replies
  • 0 likes

two accounts (facebook and pre-facebook) Subscription is only linked to one of them..

I have two accounts (facebook and pre-facebook) Subscription is only linked to one of them (facebook account).. I cannot connect to facebook from my pre-facebook account through Spotify (Im notified it is not possible to connect to this facebook acco...

Newbie

I have two accounts (facebook and pre-facebook) Subscription is only linked to one of them (facebook account)..   I cannot connect to facebook from my pre-facebook account through Spotify (Im ...

Peter__

Community Legend

276 Views

2 replies

0 likes

  • 276 Views
  • 2 replies
  • 0 likes

Account Hacked

Hi, I noticed this morning that my account had been hacked and all of my playlists and starred tracks have been changed. I have altered the password now - is there any way to get the playlists back? Thanks,Chris

Casual Listener

Hi,   I noticed this morning that my account had been hacked and all of my playlists and starred tracks have been changed.   I have altered the password now - is there any way to get th...

hadlinho

Casual Listener

321 Views

2 replies

0 likes

  • 321 Views
  • 2 replies
  • 0 likes

changing premium account

Hi there,I am currently using a premium account which is connected to my mobile phone account (hi.nl, a kpn-nl company).Now my new interprovider (KPN glasvezel, also a kpn-nl company) is offering a free Spotify premium account. Can you tell me how to...

Casual Listener

Hi there, I am currently using a premium account which is connected to my mobile phone account (hi.nl, a kpn-nl company). Now my new interprovider (KPN glasvezel, also a kpn-nl company) is offering...

derkjan

Casual Listener

307 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Hi. I was given the gift of spotify premium for 30 days by my grandfather.

I went to redeem my code and it will not allow me to. I went to https://www.spotify.com/us/prepaid/ and I get an error: This content is not available in you language. Please help me. I always wanted to try Spotify. I know if I got to use it for a mon...

Newbie

I went to redeem my code and it will not allow me to. I went to https://www.spotify.com/us/prepaid/ and I get an error: This content is not available in you language.   Please help m...

Taylor

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Facebook Account Switch

Hi, I need to know what steps I need to take in order to get my subscription switched over to my new Spotify account with my Facebook. I have an account currently but I am going to deactivate that Facebook and have already created a new facebook. I p...

Newbie

Hi,   I need to know what steps I need to take in order to get my subscription switched over to my new Spotify account with my Facebook. I have an account currently but I am going to deactivat...

Taylor

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

1 year monthly auto-renewal spotify accounts on eBay?

Just saw several ads on eBay of these spotify accounts that would auto-renew every month (for a year) and seems like SCAM. Can someone please confirm? If so, spotify should take them down. Thanks.

Newbie

Just saw several ads on eBay of these spotify accounts that would auto-renew every month (for a year) and seems like SCAM. Can someone please confirm? If so, spotify should take them down. Thanks.

Peter__

Community Legend

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
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Solved!! Meredith

Hi there Meredith. Please help me! I have been using Premium account for almost for a year now and I have lost all my playlists. I am about to cry. Could you please help me recover them. I can not function without my music.. I would greatly apreciate...

Visitor

  Hi there Meredith.   Please help me! I have been using Premium account for almost for a year now and I have lost all my playlists. I am about to cry. Could you please help me reco...

meahtenoha

Spotify

708 Views

5 replies

0 likes

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  • 5 replies
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Ridicules

This is ridicules!!! I get the trial of 48h very good... Wanted to have more, impossible from an Iphone!! Received an email with offer of extra free 30 days on Premium, I want to submit, I go to the link and you ask me to give you my bank details wit...

Newbie

This is ridicules!!! I get the trial of 48h very good... Wanted to have more, impossible from an Iphone!! Received an email with offer of extra free 30 days on Premium, I want to submit, I go to the ...

Peter__

Community Legend

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Spotify Premium with FREE adds! *sarcasm*

Okay, 2 minutes from posting this message I got a commercial break on my Spotify Premium account. WTF?

Newbie

Okay, 2 minutes from posting this message I got a commercial break on my Spotify Premium account. WTF? 

Peter__

Community Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Im Spotify free but I paid.. Why?

Hi.I'm Spanish and I am very angry about the bad support in my language, it's dreadful and sad. *Translate by Google*I use my credit card to validate Spotify three counts of using my brothers and me. A few weeks ago the collection was made in my bank...

Casual Listener

Hi. I'm Spanish and I am very angry about the bad support in my language, it's dreadful and sad.   *Translate by Google* I use my credit card to validate Spotify three counts of using my bro...

243 Views

0 replies

0 likes

Other
  • 243 Views
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Solved!! I have changed my passoword on facebook and I cannot login into spotify now on my macbook

I it says wrong password and informs me that i will get an SMS shortly with a code to use for loggin in but no code arrives.

Casual Listener

I it says wrong password and informs me that i will get an SMS shortly with a code to use for loggin in but no code arrives.

Peter__

Community Legend

459 Views

3 replies

0 likes

  • 459 Views
  • 3 replies
  • 0 likes

The wrong facebook name and picture attached to my account

the name and profile picture are not my facebook but supposedly i'm now connected to mine I've literally tried everything: - i've disconnected and reconnected with facebook many times - i've uninstalled spotify and reinstalled it - i've logged onto t...

Casual Listener

the name and profile picture are not my facebook but supposedly i'm now connected to mine   I've literally tried everything:   - i've disconnected and reconnected with facebook many tim...

Taylor

Community Legend

1389 Views

1 replies

0 likes

Account
Facebook
  • 1389 Views
  • 1 replies
  • 0 likes

Signing up for Premium

If I want to sign up for the free premium trial can why can't I use a gift card instead of putting in a credit card?

Newbie

If I want to sign up for the free premium trial can why can't I use a gift card instead of putting in a credit card?

Peter__

Community Legend

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes