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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552913 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131108 Views
74 replies
12 likes
So annoying - I can't stream unless I'm a Premium user. I'm premium on the dektop application but even after reinstalling Spotify on the iPhone 4S it still claims I'm not a Premium user. Help anyone?
So annoying - I can't stream unless I'm a Premium user. I'm premium on the dektop application but even after reinstalling Spotify on the iPhone 4S it still claims I'm not a Premium user. Hel...
Community Legend
3307 Views
31 replies
0 likes
Hello, So I have been using Spotify for quite awhile now. I can't recall exactly when I registered, but it has been a good while is what I do know, and up until little over a month ago I hadn't any problems with it. Lately though I seem to be getting...
Hello, So I have been using Spotify for quite awhile now. I can't recall exactly when I registered, but it has been a good while is what I do know, and up until little over a month ago I hadn...
Regular
1664 Views
4 replies
0 likes
Someone has got access to my account and has changed my email and password so I can't reset my password. I sent a contact form but have had no response maybe as they are sending the response to the new email... Any Ideas?
Someone has got access to my account and has changed my email and password so I can't reset my password. I sent a contact form but have had no response maybe as they are sending the response to the n...
Spotify
434 Views
3 replies
0 likes
I know someone else is using my account, how can I get them off my account? Like log me out of all of the devices my account is active?
I know someone else is using my account, how can I get them off my account? Like log me out of all of the devices my account is active?
Community Legend
344 Views
3 replies
0 likes
can someone please help me I accidently unlinked my facebook so I have lost all of my playlist and It took MONTHS to create themhow can I link my facebook and get them back?
can someone please help me I accidently unlinked my facebook so I have lost all of my playlist and It took MONTHS to create them how can I link my facebook and get them back?
Spotify
317 Views
4 replies
0 likes
Hello, I've recently moved to Mexico and have been trying to change my country profile in spotify from Germany to Mexico, but even though I am logged in under my log in details, it tells me my account is already in use and therefore won't save my inf...
Hello, I've recently moved to Mexico and have been trying to change my country profile in spotify from Germany to Mexico, but even though I am logged in under my log in details, it tel...
Spotify
283 Views
3 replies
0 likes
I have been a Spotify user since last November. I have been being charged TWICE MONTH NOW SINCE JANUARY. It is causing overdrafts at my bank and my bank said if I filed a claim I probably be blocked as a user for Spotify. I actually had to cancel my ...
I have been a Spotify user since last November. I have been being charged TWICE MONTH NOW SINCE JANUARY. It is causing overdrafts at my bank and my bank said if I filed a claim I ...
Spotify
219 Views
1 replies
0 likes
My computer is tempermental, and Spotify slows it down. I'd really rather not have Spotify automatically start each time I start my computer. I know there's a setting for that somewhere, I just can't find it. Can anyone tell me where they hid that fe...
My computer is tempermental, and Spotify slows it down. I'd really rather not have Spotify automatically start each time I start my computer. I know there's a setting for that somewhere, ...
Casual Listener
493 Views
3 replies
0 likes
On my computer i have made three different playlist available offline, and everything works fine as long as i dont turn off the computer. However when i turn the computer on and want to listen to my offline playlists, some songs have dissappeared. Me...
On my computer i have made three different playlist available offline, and everything works fine as long as i dont turn off the computer. However when i turn the computer on and want to listen to my ...
Community Legend
265 Views
1 replies
0 likes
Hi there, guys.I met a problem: When I open albums of some certain musicians (for example: HIFI Banda, album: "23:55"), most songs titles ends with "-1", and all these songs are in fact ONE, first song of the playlist. Most common with not-so-well-kn...
Hi there, guys. I met a problem: When I open albums of some certain musicians (for example: HIFI Banda, album: "23:55"), most songs titles ends with "-1", and all these songs are in fact ONE, f...
Community Legend
760 Views
4 replies
0 likes
how do I delete my account!!!! and change my country .. I'm in belgium but want to change my country to America becuase my Visa card is American!!
how do I delete my account!!!! and change my country .. I'm in belgium but want to change my country to America becuase my Visa card is American!!
Community Legend
374 Views
1 replies
0 likes
hi I accidently disconnected my facebook and all of my playlists was gone:( I worked months to create them and now they are gone with just one click:((( how can I get them back?
hi I accidently disconnected my facebook and all of my playlists was gone:( I worked months to create them and now they are gone with just one click:((( how can I...
Community Legend
259 Views
1 replies
0 likes
I have spotify Unlimited. Recently at work a new proxy has been put in. It places my IP in switzerland and am now unable to use my spotify account at all. I have read that i have 14 days abroad each time i log in from the UK. But i have done this as ...
I have spotify Unlimited. Recently at work a new proxy has been put in. It places my IP in switzerland and am now unable to use my spotify account at all. I have read that i have 14 days abroad each ...
Casual Listener
2926 Views
4 replies
0 likes
Hi, What hapened? I have ben Unlimited for avery long time. Automatic payment every month 49 Sek. All of a sudden I get ads and my status is changed. Please tell me what has changed. B R
Hi, What hapened? I have ben Unlimited for avery long time. Automatic payment every month 49 Sek. All of a sudden I get ads and my status is changed. Please tell me what has changed. B R
Community Legend
242 Views
2 replies
0 likes
I am in Singapore where Spotify has just launched. I have finished my 48 hour trial and now I want to get Premium account which there is a 30 day trial now. They asked me to enter my Zip code. I did click on the box and intended to enter but it said ...
I am in Singapore where Spotify has just launched. I have finished my 48 hour trial and now I want to get Premium account which there is a 30 day trial now. They asked me to enter my Zip code. I did ...
Community Legend
483 Views
1 replies
0 likes
hi. i cancelled on the 18th which was my last day for my premium free trial and it still charged me. I want my money back please!!!
hi. i cancelled on the 18th which was my last day for my premium free trial and it still charged me. I want my money back please!!!
Community Legend
224 Views
1 replies
0 likes
Since the last client update I've gotten the message that my offline access for my computer has been withdrawn twice. I have no issue on my iPod so far but having to resync 1000+ songs on a slow connection is rather unsettling. I'm only using two dev...
Since the last client update I've gotten the message that my offline access for my computer has been withdrawn twice. I have no issue on my iPod so far but having to resync 1000+ songs on a slow conn...
Community Legend
714 Views
6 replies
1 likes
Hello, I've the same problem from this topic, but couldn't solve it. http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Resetting-password-doesn-t-work/td-p/337310 Another strage thing that happens is that the ''reset email'' arrives onl...
Hello, I've the same problem from this topic, but couldn't solve it. http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Resetting-password-doesn-t-work/td-p/337310 &nb...
Community Legend
245 Views
1 replies
0 likes
Hello there. Hope somebody from support will read this. I was a Premium user and I selected to pay with my old Paypal account. For some reasons I decided to close my old Paypal and open a new one. On yesterday my renewal using the old Paypal failed b...
Hello there. Hope somebody from support will read this. I was a Premium user and I selected to pay with my old Paypal account. For some reasons I decided to close my old ...
Community Legend
358 Views
5 replies
0 likes
I registered few days ago with facebook to spotify and bought the unlimited version.Today my unlimited changed to free and I lost all my playlists.I checked my bank and the payment was sent and verified.Also I can't find my receit under account, it's...
I registered few days ago with facebook to spotify and bought the unlimited version. Today my unlimited changed to free and I lost all my playlists. I checked my bank and the payment was sent and v...
Community Legend
233 Views
1 replies
0 likes
