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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4264 Views
  • 0 replies
  • 9 likes
  • Security
  • 4264 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462964 Views
  • 974 replies
  • 110 likes
  • Account
  • 462964 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204865 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204865 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112782 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112782 Views
  • 72 replies
  • 12 likes

Problem resetting password

Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click the link following message appears on spotify: Seem...

  • Casual Listener
  • Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click ...
  • AntonRoth
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Playlists are gone

How do you recover them? They disappeared after logout and login.

  • Visitor
  • How do you recover them? They disappeared after logout and login. 😞
  • Peter__
  • Community Legend
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

Subscription with gift cards

Hi, If I premium buy gift card for a friend, will they have to give their credit card details to activate it? In other words, will the card put them on a rolling subscription until they cancel? Any answers would be much appreciated. Cheers,Charlie

  • Newbie
  • Hi,   If I premium buy gift card for a friend, will they have to give their credit card details to activate it?   In other words, will the card put them on a rolling subscription until ...
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Charged my PayPal instead of Card

Hello, Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my credit card and not my PayPal? Do I contact Spotify or do som...

  • Newbie
  • Hello,   Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my c...
  • Peter__
  • Community Legend
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

I accidentally picked unlimted instead of premium when I redeemed a giftcard

Will customer support let me undo this and switch to premium? I bought the giftcard for premium, not unlimited. When I redeemed the giftcard the only option on my screen was unlimited so I selected unlimited. I think my internet or something was bein...

  • Regular
  • Will customer support let me undo this and switch to premium? I bought the giftcard for premium, not unlimited. When I redeemed the giftcard the only option on my screen was unlimited so I selected u...
  • Peter__
  • Community Legend
  • 466 Views
  • 6 replies
  • 0 likes
  • 466 Views
  • 6 replies
  • 0 likes

Solved!! Access to browser-based beta

How can I get access to the browser-based beta version of Spotify? I have a Windows 8 (Surface Pro) tablet and I'd love to try out the bigger, touch-friendlier, browser-based version instead of using the desktop version. How can I sign up? Thanks

  • Regular
  • How can I get access to the browser-based beta version of Spotify? I have a Windows 8 (Surface Pro) tablet and I'd love to try out the bigger, touch-friendlier, browser-based version instead of using...
  • Peter__
  • Community Legend
  • 718 Views
  • 6 replies
  • 0 likes
  • 718 Views
  • 6 replies
  • 0 likes

Cant log into my spotify premium account...

Spotify does not recognise the email address i used to sign up for spotify so cannot reset my password..... maybe linked to the fact that i recently changed my facebook password. do not really want my spotify linked to my facebook account tbh spotify...

  • Newbie
  • Spotify does not recognise the email address i used to sign up for spotify so cannot reset my password.....   maybe linked to the fact that i recently changed my facebook password.  do...
  • Taylor
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Premium

I would get premium and whenever i try to play my playlist it says i dont have premium

  • Casual Listener
  • I would get premium and whenever i try to play my playlist it says i dont have premium
  • Taylor
  • Community Legend
  • 269 Views
  • 3 replies
  • 0 likes
  • 269 Views
  • 3 replies
  • 0 likes

Increasing number of missing tracks.

I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album from 1 artist with 2 other contributors on each track. Yet, ...

  • Music Fan
  • I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album...
  • Taylor
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Anyway to permanently organize playlists by added date?

I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists default to this? I don't want to have to manually cl...

  • Casual Listener
  • I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists d...
  • Taylor
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Help

Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebook losing all of my music that I had with my first ...

  • Newbie
  • Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebo...
  • Taylor
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Problem with switching on high quality. and annoying commercials.

ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tracks play. There is a promotional ad that pops on. ...

  • Casual Listener
  • ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tr...
  • domlora
  • Casual Listener
  • 343 Views
  • 3 replies
  • 0 likes
  • 343 Views
  • 3 replies
  • 0 likes

Says the county doesn't match the one in profile. But it all matches up...

So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy. My profile says USA, connected through a USA PayP...

  • Newbie
  • So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy...
  • Taylor
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

cambio en cuenta

Hola muy buenas tardes. Yo tenia una cuenta premium hasta el dia 1/4/13 en el que de repente se borraron mis listas, mis canciones favorita y comenzó una prueba de premium de 48h. Ya he realizado o intentado realizar los pasos que se indican en la ay...

  • Visitor
  • Hola muy buenas tardes. Yo tenia una cuenta premium hasta el dia 1/4/13 en el que de repente se borraron mis listas, mis canciones favorita y comenzó una prueba de premium de 48h. Ya he realizado o i...
  • user-removed
  • Not applicable
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Accidentily deleted a playlis

Accidentily deleted a playlis. How can I restore this?

  • Newbie
  • Accidentily deleted a playlis.   How can I restore this?
  • Taylor
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

My premium is not working. My spotify is letting me see all my playlist but whenever I pick a song it tells me to go to radio mode. The only way to play it is to download the songs to my device/iPhone.

  • Casual Listener
  • My premium is not working. My spotify is letting me see all my playlist but whenever I pick a song it tells me to go to radio mode. The only way to play it is to download the songs to my device/iPhon...
  • Buddyh
  • Casual Listener
  • 551 Views
  • 6 replies
  • 0 likes
  • 551 Views
  • 6 replies
  • 0 likes

How do can I delete suggested albums?

I usually don't care about the suggested albums until my job was in the line. He's the deal, I have Spotify running on startup, so the first thing I do is to fire up my laptop and get some coffee. By the time I come back everything is loaded for me (...

  • Casual Listener
  • I usually don't care about the suggested albums until my job was in the line. He's the deal, I have Spotify running on startup, so the first thing I do is to fire up my laptop and get some coffee. By...
  • fanito
  • Casual Listener
  • 566 Views
  • 2 replies
  • 0 likes
  • 566 Views
  • 2 replies
  • 0 likes

Solved!! Premium - Playback Disasters

I have a premium subscription, and I have playlists created but recently when on continuos play certain songs are silent, spotify acts like it's playing them but it's not. The help section on this tells me to check the volume on my computer, really? ...

  • Newbie
  • I have a premium subscription, and I have playlists created but recently when on continuos play certain songs are silent, spotify acts like it's playing them but it's not.  The help section on t...
  • Peter__
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Last payment failed

I Was just wondering why, after 27 months of using Pay Pal with a bank account connected to it to pay for Spotify, I now receive emails telling me my payment has failed because there is no credit card connected. There has never been a CC connected to...

  • Casual Listener
  • I Was just wondering why, after 27 months of using Pay Pal with a bank account connected to it to pay for Spotify, I now receive emails telling me my payment has failed because there is no credit car...
  • Willematrix
  • Casual Listener
  • 408 Views
  • 4 replies
  • 0 likes
  • 408 Views
  • 4 replies
  • 0 likes

Cannot update account information

My spotify account is set up to my university email account. This has been cancelled now and I need to change the email address. I am only able to do this by entering my passwprd, however, Icannot remember it. My student premium account payments have...

  • Casual Listener
  • My spotify account is set up to my university email account. This has been cancelled now and I need to change the email address. I am only able to do this by entering my passwprd, however, Icannot re...
  • Peter__
  • Community Legend
  • 399 Views
  • 4 replies
  • 0 likes
  • 399 Views
  • 4 replies
  • 0 likes