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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80474 Views

9 replies

2 likes

Account
Login
  • 80474 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654084 Views

13 replies

4 likes

Account
  • 654084 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734561 Views

18 replies

29 likes

  • 734561 Views
  • 18 replies
  • 29 likes

paid even though I no longer have spotify premium!

what should you do if you have paid when you do not have spotify premium and I had it before.Dad paid into it and it has been sent to spotigy but I have the free version!can anyone help me

Casual Listener

what should you do if you have paid when you do not have spotify premium and I had it before. Dad paid into it and it has been sent to spotigy but I have the free version! can anyone help me 

wikefors

Casual Listener

487 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Desynce spotify account from Facebook account

Hello. First time when i created my spotify account i used my facebook account. After that i have bought a premium for spotify. Now i want to some how delink the 2 accounts because i want to deactivate my facebook account but stiil want to use spotif...

Casual Listener

Hello. First time when i created my spotify account i used my facebook account. After that i have bought a premium for spotify. Now i want to some how delink the 2 accounts because i want to deacti...

Peter__

Community Legend

589 Views

4 replies

0 likes

  • 589 Views
  • 4 replies
  • 0 likes

Existe-t-il un groupe en Français ?

Existe-t-il un groupe en Français ?

Casual Listener

Existe-t-il un groupe en Français ?

vincent16

Newbie

996 Views

3 replies

4 likes

  • 996 Views
  • 3 replies
  • 4 likes

Solved!! comment obtenir une facture ?

Bonjour, je souhaite savoir comment obtenir une facture ? Existe-t-il groupe de discussion en francais ? cordialement

Casual Listener

Bonjour, je souhaite savoir comment obtenir une facture ?   Existe-t-il groupe de discussion en francais ?   cordialement  

AlCardo

Newbie

25119 Views

13 replies

7 likes

  • 25119 Views
  • 13 replies
  • 7 likes

Cant cancel my subscription

Hey When i try to cancel my subscription using the New payment method site and mark the box Remove payment method on my site it dossent work? enyone?

Newbie

Hey When i try to cancel my subscription using the New payment method site and mark the box Remove payment method on my site it dossent work? enyone?

Liam

Community Legend

340 Views

3 replies

0 likes

  • 340 Views
  • 3 replies
  • 0 likes

Solved!! Re: Deleted a Playlist?

Hello! I have two new iphones (one for work and one private) when I started spotify in these phones, all my playlist were gone. I tryed to restart spotify and remove it, but nothing helps. And when i started my private computer (MAC) all my playlist ...

Casual Listener

  Hello!   I have two new iphones (one for work and one private) when I started spotify  in these phones, all my playlist were gone. I tryed to restart spotify and remove it, b...

Simon_Lagervall

Casual Listener

384 Views

3 replies

0 likes

  • 384 Views
  • 3 replies
  • 0 likes

paying with present card

Hello! I can´t login/pay my spotify. I have got 3mth spotify premiumpresent card and it´s not working. It is aktivated in store, but says invalid code??? Please help, thanks!

Newbie

Hello! I can´t login/pay my spotify. I have got 3mth spotify premiumpresent card and it´s not working. It is aktivated in store, but says invalid code??? Please help, thanks!  

Peter__

Community Legend

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Wrong gift card option

Hello! I bought a spotfy gift card for 2 months unlimited or 1 month premium and accidentally picked the 2 months unlimited option instead of the 1 month premium which I wanted. I was wondering if there's any way to change the subscription status of ...

Newbie

Hello!   I bought a spotfy gift card for 2 months unlimited or 1 month premium and accidentally picked the 2 months unlimited option instead of the 1 month premium which I wanted. I was wond...

Sam

Spotify

309 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can't change country

Hey, I moved to Denmark a while back from Norway, and now I get a 408 error when logging in. Easy enough, just change country to Denmark, right? No. Apparently the only countries I can choose from is Norway and USA. Is there any way I can change it t...

Casual Listener

Hey,   I moved to Denmark a while back from Norway, and now I get a 408 error when logging in. Easy enough, just change country to Denmark, right?   No. Apparently the only countrie...

Peter__

Community Legend

535 Views

4 replies

0 likes

  • 535 Views
  • 4 replies
  • 0 likes

Solved!! Recovering a deleted playlist

I recently deleted my playlist titled "Playlist". It containted pretty much any song I have listened to.Is there some way I can recover it or do I have to remake it, which would be inconvenient since it had hundreds of songs.

Casual Listener

I recently deleted my playlist titled "Playlist". It containted pretty much any song I have listened to.Is there some way I can recover it or do I have to remake it, which would be inconvenient since...

Thedev

Community Legend

502 Views

3 replies

0 likes

  • 502 Views
  • 3 replies
  • 0 likes

10 hour Limit problems (Help Plox)

Yeah i know you have 10 hours per Month but it has been a good few months now and it still hasnt reset? Help me Plox

Newbie

Yeah i know you have 10 hours per Month but it has been a good few months now and it still hasnt reset? Help me Plox

Liam

Community Legend

294 Views

2 replies

0 likes

  • 294 Views
  • 2 replies
  • 0 likes

Solved!! Facebook (Premium) + Normal Account - How to merge both accounts?

Hey Im using Spotify via my Facebook account. And i subscribed to the premium package with my Facebook-account. But when i want to use Spotify with my logitech squeezebox, i need a "normal" Spotify-Account. So, i created a normal account. But this "n...

Regular

Hey 🙂   Im using Spotify via my Facebook account. And i subscribed to the premium package with my Facebook-account.   But when i want to use Spotify with my logitech squeezebox, i ...

Liam

Community Legend

1070 Views

5 replies

1 likes

  • 1070 Views
  • 5 replies
  • 1 likes

Playlist issue

I disconnected from facebook and then log again and all my playlist are gone now! Please help

Newbie

I disconnected from facebook and then log again and all my playlist are gone now!   Please help

Peter__

Community Legend

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Spotify Scrobbling wrong artists tracks problem.

when i scrobble certain songs and the tab that has Artist alot has two and three names in the artists tab. (ex. Usher, T.I.) which should only be one artists name in the tab who made the album. is there a way to fix that problem, because some of the ...

Music Fan

when i scrobble certain songs and the tab that has Artist alot has two and three names in the artists tab. (ex. Usher, T.I.) which should only be one artists name in the tab who made the album. is th...

Peter__

Community Legend

1863 Views

5 replies

1 likes

  • 1863 Views
  • 5 replies
  • 1 likes

Premium UK but cant install app on new phone in Canada

I'm a premium user with a UK account and now live in Canada. Just got a new phone but cant install Spotify because I'm in Canada. Do I have to cancel my premium account and stop using Spotify forever, or is there a work around? Thanks so much for any...

Regular

I'm a premium user with a UK account and now live in Canada.  Just got a new phone but cant install Spotify because I'm in Canada.   Do I have to cancel my premium account and stop usin...

Peter__

Community Legend

759 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Favorite people list is gone! Help!

I just updated spotify a few days ago and noticed my favorite people list that used to appear on the top left, above the people list that shows all of my facebook friends as they listen to music, is gone. I can't find a way to get it back...anyone kn...

Newbie

I just updated spotify a few days ago and noticed my favorite people list that used to appear on the top left, above the people list that shows all of my facebook friends as they listen to music, is ...

msfit

Newbie

1463 Views

3 replies

0 likes

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  • 3 replies
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Sonos login without fb login after changed password

I've changed my password with an original non facebook account, and now sonos doesnt recogizes my password? It sais account not found, eventhough i can login in spotify itselves, with this account.Ive tried it a few times, even with a another new pas...

Casual Listener

I've changed my password with an original non facebook account, and now sonos doesnt recogizes my password? It sais account not found, eventhough i can login in spotify itselves, with this account....

Driesz

Casual Listener

445 Views

2 replies

0 likes

  • 445 Views
  • 2 replies
  • 0 likes

Solved!! Account merge failed

Hi I read through a few post and tried everything logging in and out on the iPad (which will log in) resetting Facebook passwords, but when try to log into the spotify app on my iPhone it just keeps coming up with account merge failed, please can you...

Visitor

Hi I read through a few post and tried everything logging in and out on the iPad (which will log in) resetting Facebook passwords, but when try to log into the spotify app on my iPhone it just keeps ...

Liam

Community Legend

718 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Premium Payment

I am considering upgrading to Spotify Premium. I would like to be charged at the beginning of each month. Can I specify this when I upgrade, or should I simply wait to upgrade on the first of the month? Thanks

Casual Listener

I am considering upgrading to Spotify Premium. I would like to be charged at the beginning of each month. Can I specify this when I upgrade, or should I simply wait to upgrade on the first of the mon...

Liam

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Cancellation

Hello, My name is Lyndsay and my brother Cory, a spotify user, has just passed away in a car accident this weekend and I would like to cancel his subscription so his account does not keep getting charged the monthly fees. Please respond back as soon ...

Newbie

Hello, My name is Lyndsay and my brother Cory, a spotify user, has just passed away in a car accident this weekend and I would like to cancel his subscription so his account does not keep ge...

Peter__

Community Legend

781 Views

6 replies

0 likes

  • 781 Views
  • 6 replies
  • 0 likes