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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80631 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654671 Views

13 replies

4 likes

Account
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  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735291 Views

18 replies

29 likes

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  • 18 replies
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Sonos login without fb login after changed password

I've changed my password with an original non facebook account, and now sonos doesnt recogizes my password? It sais account not found, eventhough i can login in spotify itselves, with this account.Ive tried it a few times, even with a another new pas...

Casual Listener

I've changed my password with an original non facebook account, and now sonos doesnt recogizes my password? It sais account not found, eventhough i can login in spotify itselves, with this account....

Driesz

Casual Listener

445 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Account merge failed

Hi I read through a few post and tried everything logging in and out on the iPad (which will log in) resetting Facebook passwords, but when try to log into the spotify app on my iPhone it just keeps coming up with account merge failed, please can you...

Visitor

Hi I read through a few post and tried everything logging in and out on the iPad (which will log in) resetting Facebook passwords, but when try to log into the spotify app on my iPhone it just keeps ...

Liam

Community Legend

718 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Premium Payment

I am considering upgrading to Spotify Premium. I would like to be charged at the beginning of each month. Can I specify this when I upgrade, or should I simply wait to upgrade on the first of the month? Thanks

Casual Listener

I am considering upgrading to Spotify Premium. I would like to be charged at the beginning of each month. Can I specify this when I upgrade, or should I simply wait to upgrade on the first of the mon...

Liam

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Cancellation

Hello, My name is Lyndsay and my brother Cory, a spotify user, has just passed away in a car accident this weekend and I would like to cancel his subscription so his account does not keep getting charged the monthly fees. Please respond back as soon ...

Newbie

Hello, My name is Lyndsay and my brother Cory, a spotify user, has just passed away in a car accident this weekend and I would like to cancel his subscription so his account does not keep ge...

Peter__

Community Legend

783 Views

6 replies

0 likes

  • 783 Views
  • 6 replies
  • 0 likes

giftcard

i just bought a giftcard. but when i want to redeem it, it says code is invalid

Newbie

i just bought a giftcard. but when i want to redeem it, it says code is invalid

Liam

Community Legend

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Purchased Premium - It won't properly link to my account.

Hi. I've purchased premium before with the same Facebook login. This time, whenever I login to spotify with the same Facebook email and password that has successfully worked in the past, even though I have received a confirmation receipt that my acco...

Casual Listener

Hi. I've purchased premium before with the same Facebook login. This time, whenever I login to spotify with the same Facebook email and password that has successfully worked in the past, even though ...

Peter__

Community Legend

310 Views

2 replies

0 likes

  • 310 Views
  • 2 replies
  • 0 likes

Changing the email of a e-card?

Hello, Two days ago I bought an e-card, and printed it. The fact is that when I gave it to my friend, as a present, he told me I had put the wrong email. He has the link to activate it, but I suppose, before visiting that link, we should ask you to c...

Newbie

Hello,   Two days ago I bought an e-card, and printed it. The fact is that when I gave it to my friend, as a present, he told me I had put the wrong email. He has the link to activate it...

Peter__

Community Legend

229 Views

1 replies

0 likes

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  • 1 replies
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HELP NEEDED WITH ACCOUNT UPGRADE

After a change in my credit card number, I had to re-upgrade to Premium. However, Spotify on ALL my devices thinks I'm a free member. Would like an answer and frankly a more user-friendly way to resolve this than joining a message board. A phone numb...

Newbie

After a change in my credit card number, I had to re-upgrade to Premium. However, Spotify on ALL  my devices thinks I'm a free member. Would like an answer and frankly a more user-friendly way t...

Sam

Spotify

247 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

API for user data

Hi, I was wondering if there's a way to access my personal data programmatically. My playlists, mainly, so I can use it in conjunction with the Web API to have an up to date list of my most recently starred songs.

Casual Listener

Hi, I was wondering if there's a way to access my personal data programmatically. My playlists, mainly, so I can use it in conjunction with the Web API to have an up to date list of my most recently ...

470 Views

0 replies

2 likes

  • 470 Views
  • 0 replies
  • 2 likes

Student Discount

I am a student. Do I qualify for Spotify Premium discount?

Newbie

I am a student. Do I qualify for Spotify Premium discount?

Thedev

Community Legend

1303 Views

3 replies

0 likes

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  • 3 replies
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Declining new card

Hi all, I know there's a few posts about this but I can't seem to find the solution. My VISA card has expired and I have 2 different spotify accounts, one of them has gone through fine and the new card has been accepted but the other won't work. The ...

Casual Listener

Hi all,   I know there's a few posts about this but I can't seem to find the solution.   My VISA card has expired and I have 2 different spotify accounts, one of them has gone throu...

Sam

Spotify

354 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! upgraded to Premium, Spotify charged four months ahead

I just upgraded to Premium for a month but Spotify says I upgraded until 06-25-2013. Paypal charged me four times. Can anyone help me with this please?

Casual Listener

I just upgraded to Premium for a month but Spotify says I upgraded until 06-25-2013. Paypal charged me four times. Can anyone help me with this please?

moby008

Casual Listener

522 Views

2 replies

0 likes

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  • 2 replies
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Unable To Create An Account / Edit Account

So I am an existing Spotify Premieum user and due to work, I had to cancel Facebook. Now I can't register my account as a Spotify account because my only existing email address already is in the system. I just don't login with Facebook anymore since ...

Visitor

So I am an existing Spotify Premieum user and due to work, I had to cancel Facebook. Now I can't register my account as a Spotify account because my only existing email address already is in the syst...

Peter__

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

I can't subscribe to unlimited !!!

Hi ! I want to subscribe "for unlimited" but i have a message "Produit non disponible !"...

Newbie

Hi ! I want to subscribe "for unlimited" but i have a message "Produit non disponible !"...

user-removed

Not applicable

326 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Getting an Error message on payment info! HELP!!

Ok i commented on someone else's post and did not receive an answer so I will try starting a new thread. I have Spotify Premium and have never had an issue or been late with a payment. Now my card is set to expire at the end of the month and I am try...

Casual Listener

Ok i commented on someone else's post and did not receive an answer so I will try starting a new thread.  I have Spotify Premium and have never had an issue or been late with a payment.  No...

Peter__

Community Legend

460 Views

3 replies

0 likes

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  • 3 replies
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Solved!! 30 day trial.

I'm sorry if this has already been asked, but I'm curious... I signed up for the 30 day premium trial, I want to opt out before I'm charged but I have been unable to. Can anyone help me out? Please and thankyou!

Casual Listener

I'm sorry if this has already been asked, but I'm curious... I signed up for the 30 day premium trial, I want to opt out before I'm charged but I have been unable to. Can anyone help me out? Please a...

hannahracecar8

Casual Listener

523 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Help! My sister did something with my account and now all my playlists are gone!

To whoever this may concern: My Spotify account has my name Liezel Zuniga and the account number is 1239910586. I used my Facebook username and password when I first started ussing Spotify. However, I logged in one day and all my playlists are gone. ...

Regular

To whoever this may concern:      My Spotify account has my name Liezel Zuniga and the account number is 1239910586. I used my Facebook username and password when I first start...

moomoocow1216

Regular

1267 Views

15 replies

0 likes

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  • 15 replies
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Solved!! Can u listen to radio with free version?

I'm new here. Trying the 48hr free trial on my iPhone. I understand I will lose my playlists as soon as 48 hr trial over. will I be able to listen to the radio feature and customize the radio channels with "thumbs up/thumbs down?" And can I listen to...

Casual Listener

I'm new here. Trying the 48hr free trial on my iPhone. I understand I will lose my playlists as soon as 48 hr trial over. will I be able to listen to the radio feature and customize the radio channel...

Peter__

Community Legend

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

Solved!! Signed up fpr surveys to get premium version.

I came across a Spotify page where I was suppose to get Premium version for doing a survey. Now I am getting spammed to death in my mail from every TOM< **bleep**< AND HARRY out there. If you are behind this, shame on you. There is youtyube videos an...

Casual Listener

I came across a Spotify page where I was suppose to get Premium version for doing a survey. Now I am getting spammed to death in my mail from every TOM< **bleep**< AND HARRY out there. If you a...

davhag

Casual Listener

3001 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Wanting Premium instead of Unlimited

I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info in file because I only want those three months. I ...

Newbie

I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info...

Peter__

Community Legend

424 Views

4 replies

0 likes

  • 424 Views
  • 4 replies
  • 0 likes