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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 173053 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 173053 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11382 Views
  • 6 replies
  • 11 likes
  • Security
  • 11382 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516146 Views
  • 986 replies
  • 113 likes
  • Account
  • 516146 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126033 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126033 Views
  • 74 replies
  • 12 likes

Solved!! Can you change your name?

Can you change your Spotify name? Or only the name on this forum? And how do you get an avatar?

  • Regular
  • Can you change your Spotify name? Or only the name on this forum?   And how do you get an avatar?
  • Liam
  • Community Legend
  • 862 Views
  • 3 replies
  • 0 likes
  • 862 Views
  • 3 replies
  • 0 likes

Solved!! Changed payment type, lost Premium & Double Charged!

I wanted to change my payment type from Paypal to my credit card. So I deactivated my subscription via paypal and assumed Spotify would let me know when my subscription ended (in May) that I needed to add a payment type. Instead, they removed my Prem...

  • Visitor
  • I wanted to change my payment type from Paypal to my credit card.  So I deactivated my subscription via paypal and assumed Spotify would let me know when my subscription ended (in May) that I ne...
  • user-removed
  • Not applicable
  • 363 Views
  • 2 replies
  • 0 likes
  • 363 Views
  • 2 replies
  • 0 likes

Purchasing individual tracks

Hi, I have purchased tracks before, but I can no longer see how to do it again, anyone know how please???

  • Newbie
  • Hi, I have purchased tracks before, but I can no longer see how to do it again, anyone know how please???
  • Liam
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Free month trial is no longer free

I just signed up for Spotify Premium and was going to try it for the first month free and then decide if I want to pay the $9.99 a month. I changed my payment intervals, just thinking that if I did decide to keep it, the $9.99 each month option would...

  • Newbie
  • I just signed up for Spotify Premium and was going to try it for the first month free and then decide if I want to pay the $9.99 a month.  I changed my payment intervals, just thinking that if I...
  • Liam
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Old Account

Okkay so, I used to use Spotify back when you could only use Facebook to sign up in America, and I have stopped using Facebook completely, which means I deleted the Facebok account perminantly. Now that I can sign up without Facebook, I can't use my ...

  • Casual Listener
  • Okkay so, I used to use Spotify back when you could only use Facebook to sign up in America, and I have stopped using Facebook completely, which means I deleted the Facebok account perminantly. Now t...
  • TishonHeart7
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes

payment problems?

Why does my spotify account say 'spotify has been unable to withdraw funds from your account, to ensure that your spotify premium subscription does not expire please add funds to your bank account', when I clearly can see that spotify has taken money...

  • Newbie
  • Why does my spotify account say 'spotify has been unable to withdraw funds from your account, to ensure that your spotify premium subscription does not expire please add funds to your bank account', ...
  • Peter__
  • Community Legend
  • 1117 Views
  • 13 replies
  • 0 likes
  • 1117 Views
  • 13 replies
  • 0 likes

How do I upgrade from Unlimited to Premium

Just purchased Unilimited, however i realize I need premium.What is the best way to upgrade?

  • Casual Listener
  • Just purchased Unilimited, however i realize I need premium. What is the best way to upgrade?
  • Peter__
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Trying to sign up for free trial

Hi, I've been trying to sign up for the free trial but anytime it brings me to the card details or paypal details page, it doesn't load.Is there something wrong with the system?

  • Newbie
  • Hi,  I've been trying to sign up for the free trial but anytime it brings me to the card details or paypal details page, it doesn't load. Is there something wrong with the system?   &nb...
  • Peter__
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Deleted my playlist

Hellu. I managed to delete one of my playlists, which, unfortunately for me, has files scattered all around my Computer. While it's entirely possible to recreate it, it's time demanding, so I wondered whether there was an easier, faster solution to t...

  • Casual Listener
  • Hellu.  I managed to delete one of my playlists, which, unfortunately for me, has files scattered all around my Computer. While it's entirely possible to recreate it, it's time demanding, so I ...
  • Petrolium
  • Casual Listener
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Change payment

I had lost my card and had to cancel it. I got a new one and I know for a fact because I can look at my bank statement and see that there is money in there. It still says declined. I even tried a different credit card. Help?

  • Newbie
  • I had lost my card and had to cancel it. I got a new one and I know for a fact because I can look at my bank statement and see that there is money in there. It still says declined...
  • Peter__
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Please Help Me!!!!!!

Can you guys help me delete my previous account? I want to use another account but my facebook is already link with my previous account.The account that I want to delete:Username: 121005585Email address: bhs706881@yahoo.com Can you please help me? Sp...

  • Visitor
  • Can you guys help me delete my previous account? I want to use another account but my facebook is already link with my previous account. The account that I want to delete: Username: 121005585 Emai...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Ive just subscribed and thank you Spotify

Hi, after having waited quite some time Spotify would be available in my country and also because last.fm radio wouldn't be available anymore in my country I decided it was time to subscribe. Not only to get rid of the annoying advertisements but mai...

  • Casual Listener
  • Hi, after having waited quite some time Spotify would be available in my country and also because last.fm radio wouldn't be available anymore in my country I decided it was time to subscribe. Not onl...
  • EarlPurple
  • Roadie
  • 414 Views
  • 4 replies
  • 0 likes
  • 414 Views
  • 4 replies
  • 0 likes

login download

cant download or login to premium on my wndows7 desktop.henry

  • Newbie
  • cant download or login to premium on my wndows7 desktop. henry
  • Taylor
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

No option to change password

I know I chose to NOT link my Facebook with Spotify so I created, and sign in with, my Spotify details. All I want to do is change my Spotify password. I've logged out from the computer and from my iPhone. I go to "Log In" and choose Spotify details....

  • Casual Listener
  • I know I chose to NOT link my Facebook with Spotify so I created, and sign in with, my Spotify details. All I want to do is change my Spotify password. I've logged out from the computer and from my i...
  • loislane
  • Casual Listener
  • 2183 Views
  • 3 replies
  • 0 likes
  • 2183 Views
  • 3 replies
  • 0 likes

Solved!! Cardholder's name

Dear community,I'd like to upgrade to a premium account, but I am not yet 18 years old and thereby have no own credit card. Is it possible to choose my father's mastercard (I asked for his permission already)? If so, where do I have to specify the ca...

  • Casual Listener
  • Dear community, I'd like to upgrade to a premium account, but I am not yet 18 years old and thereby have no own credit card.  Is it possible to choose my father's mastercard (I asked for his p...
  • anon123
  • Casual Listener
  • 2180 Views
  • 2 replies
  • 0 likes
  • 2180 Views
  • 2 replies
  • 0 likes

Downloaded Playlists

I was wondering, what does a downloaded playlist mean? I have downliaded several of my playlists during my 48-hour free trial on my android and now I can't listen to them? What is the point of having the app if I can't even listen to playlists withou...

  • Newbie
  • I was wondering, what does a downloaded playlist mean? I have downliaded several of my playlists during my 48-hour free trial on my android and now I can't listen to them? What is the point of having...
  • Peter__
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

PREMIUM vs FREE in profile

I can not post anywhere else as button new message is disabled .. that is pretty crappy. I just wanted to say that I have premium subscription and in profile it that I am using FREE verison and I have no subscription ... so how this works ???

  • Visitor
  • I can not post anywhere else as button new message is disabled .. that is pretty crappy.   I just wanted to say that I have premium subscription and in profile it that I am using FREE verison ...
  • Adam
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Urgent ! Need help ASAP

I really want the premium but when I get to the PIN page , after all the how to bill and my Mobile number , they say they're going to send a PIN to my number but I don't receive any PIN or anything .

  • Casual Listener
  • I really want the premium but when I get to the PIN page , after all the how to bill and my Mobile number , they say they're going to send a PIN to my number but I don't receive any PIN or anything .
  • Adam
  • Roadie
  • 464 Views
  • 6 replies
  • 0 likes
  • 464 Views
  • 6 replies
  • 0 likes

Changing paypal account

Hello everyone. I'm currently trying to change my payment method to another paypal, but when I try to it requires me to state country and Zip code, I enter USA and the zip code for Debary in Florida which is "32817" It then tells me the Zip code is i...

  • Casual Listener
  • Hello everyone.   I'm currently trying to change my payment method to another paypal, but when I try to it requires me to state country and Zip code,   I enter USA and the zip code for ...
  • Dumpo
  • Casual Listener
  • 928 Views
  • 2 replies
  • 0 likes
  • 928 Views
  • 2 replies
  • 0 likes

Tried to cancel Premium and was still charged

I tried to cancle premium 4 days before my free trial ended, but i was still charged for the next month? Why did this happen and is it possibl for me to get a refund on the amount if i havn't used spotify since i cancled?

  • Newbie
  • I tried to cancle premium 4 days before my free trial ended, but i was still charged for the next month? Why did this happen and is it possibl for me to get a refund on the amount if i havn't used sp...
  • Peter__
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes