Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
where is 'we are the stars (of the northern sun)'? i had it definitely in one of my playlist. and why you are deleting without telling me?
Hey guys I'm an user of spotify unlimited and I wanted to upgrade to premium but that's not possible.Everytime I try, it says that I can only upgrade if the first payment will be made. That must be a bug, I pay for 6 months now, I don't understand wh...
Spoiler (Highlight to read)Hoe maak ik een tweede account aan op een andere lap top?Hoe maak ik een tweede account aan op een andere lap top?
My spotify account has been knocked down to Free AGAIN for no reason - I paid for my account this month and have set up the direct debit on Paypal. Anyone have any idea why this is happening? When I try to log in to the Help Desk it does not recognis...
Hi, I have a basic account from the uk and I am travelling in Oz, My account is offline and tells me you update country setting. When I try and change it to Australia an error message comes up to say " Another account is already registered with this ...
Hello! I signed up for the 30 day free trial with premium yesturday using PayPal, and my mobile device is still telling me I have 21 hours remaining until it expires. I've already deleted the app and reinstalled on my iPhone, still no luck. Thanks! E...
Logged into my (free) account. Clicked Premium....Get Premium.....Radio Button for VISA.....Continue. I then get the following...... "You’re only 90 seconds away from a world of music. Account details Choose your product Validate and finish Loading. ...
Hi everyone - hope you can help me I bought a gift card for 1 months premium it has given me unlimited - this is no good as I don't have a PC - only mobile devicesHelp
I can listen to music again within 7days.Whoever came up with that sentence must have never said it out loud & realised how silly it sounds. I made 6 new accounts just to get 6 months of unilmited music. Why? Why do u force people to make a new e-mai...
Hi, I'm getting the error code 410. And after trying to log into my account, it said that my account was deactivated. What can I do? I already wrote to the customer support on friday and yesterday and still no reply. My username is: houmanhonarmand, ...
I have bought my brother a years spotify subscription as an xmas present. He has still not activated it (email thought it was spam).He lives in NZ and I in the UK. I could logon to his Facebook account, and if there was a way of putting the code in t...
I thought that my payment had failed so I upgraded the new account to premium, and now I have two premium accounts - so what can I do about i - I don´t need two accounts? Regards Joakim Andersson, Sweden
Hi, I would like to buy a unlimited package gift card, but I can't find the page where I could buy it. Thanks in advice
i missed a payment and when re-signing up to spotify premium I was charged 3 times in the space of minutes.
I pay Spotify Premium each month since december but Spotify tell me that I don't have Premium. How can I find my "Premium" account references (I m afraid I open a lot of accounts...) Sorry for the bad english
Hi have sent spotify two e-mails over the last week and have heard nothing back! All I want is an old e-mail account changing to my current e-mail account. I've tried changing it myself but it says its being used on a another account (my facebook) I ...
I had a 3 month free spotify trial from virgin but when it ran out I lost access to my playlist. When I tried to upgrade I think I set up a second account which is registered to my fb account. I don't want this second account but how do I get my orig...
I've been paying for the Spotify WITHOUT commercial innteruptions. So why I am getting interuptions?
The update to the new system has meant that I'm suddenly automatically following bands and people I don't want to, while several of my previous people/friends have disappeared. Obviously, neither of these is something I want. How do I change it back ...
I have a personal (free) account. I run social media for my job and my boss has decided he wants to create an account for our business so that we can create playlists featuring our clients. How do I get a separate account for my company? Also, I work...