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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4821 Views
  • 1 replies
  • 9 likes
  • Security
  • 4821 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 466920 Views
  • 977 replies
  • 111 likes
  • Account
  • 466920 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206175 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206175 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115180 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115180 Views
  • 72 replies
  • 12 likes

Solved!! bought an e gift subscription to wrong recipient email adress

i just bought an e gift subscription and i have been charged for it but recipient has not recieved email and neither have I? i may have entered the wrong address for recipient..please help....u can repond to *******@gmail.com

  • Newbie
  • i just bought an e gift subscription and i have been charged for it but recipient has not recieved email and neither have I? i may have entered the wrong address for recipient..please help....u can r...
  • Sam
  • Spotify
  • 601 Views
  • 3 replies
  • 0 likes
  • 601 Views
  • 3 replies
  • 0 likes

Nasty Account Problems... help?

I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some point, and tried to sign up. I've tried to registe...

  • Newbie
  • I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some...
  • Sam
  • Spotify
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Can't Create New Account

I am trying to create a new account without using facebook and am unable to. First was told that the username was taken, though it couldn't be because I tried several varitations using letter, numbers and symbols and the page would only red box me af...

  • Newbie
  • I am trying to create a new account without using facebook and am unable to.  First was told that the username was taken, though it couldn't be because I tried several varitations using letter, ...
  • Sam
  • Spotify
  • 1635 Views
  • 2 replies
  • 0 likes
  • 1635 Views
  • 2 replies
  • 0 likes

I was offered a free premium trial but you charged me

???????????????????????????? no way to get help i will dispute the charge

  • Music Fan
  • ????????????????????????????   no way to get help   i will dispute the charge
  • Sam
  • Spotify
  • 577 Views
  • 8 replies
  • 0 likes
  • 577 Views
  • 8 replies
  • 0 likes

Login Issues and probably triple account

Hello,I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I expected: I had no playlist and there was still "anoth...

  • Newbie
  • Hello, I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I e...
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Please delete my account

Hello Spotify I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account and pay for premium Best RegardsSteffen

  • Visitor
  • Hello Spotify   I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account an...
  • Psanchez
  • Newbie
  • 556 Views
  • 6 replies
  • 0 likes
  • 556 Views
  • 6 replies
  • 0 likes

Accidentally deleted my playlist

Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.

  • Casual Listener
  • Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.    
  • Kalifa
  • Casual Listener
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Premium Problem

Back in December, I had decided to try Spotify Premium because I wanted to listen to music on my phone. In January I got a new phone from my best friend and decided I didn't want Spotify Premium anymore. I got on there and removed it, only to find in...

  • Newbie
  • Back in December, I had decided to try Spotify Premium because I wanted to listen to music on my phone. In January I got a new phone from my best friend and decided I didn't want Spotify Pr...
  • Peter__
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

paying for spotify

good day ,anybody know if its possible to pay somehow for spotify if the credid card registered in country which doesnt support spotify?basicly the issue is that i am originaly russian and i have credit card registered there , but i live in NL curent...

  • Casual Listener
  • good day , anybody know  if its possible to pay somehow for spotify if the credid card registered in country which doesnt support spotify? basicly the issue is that i am originaly russian and ...
  • Fedor
  • Casual Listener
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Account "not existing." Logging in fails.

Basically the same problem as here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Created-account-doesn-t-exist/td-p/354446 I, too, get the problem with the forgotten password e-mails and the e-mail/username IS taken. Username of ac...

  • Newbie
  • Basically the same problem as here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Created-account-doesn-t-exist/td-p/354446   I, too, get the problem with the forgotten passw...
  • Richard
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Can't find my account numner

Hi I am a new user and I can't find my account number. Under username it shows the one I chose kwplatais but I need my account number for my friend to follow me.Thanks

  • Newbie
  • Hi I am a new user and I can't find my account number. Under username it shows the one I chose kwplatais but I need my account number for my friend to follow me. Thanks
  • Peter__
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Free 30-Day trial not working

I signed up for the 48 hour trial, that went well. But then today, 9-10-12, I signed up for the 30-day trial. I put in all my info and it said I was good to go. When I open the app it says my trial has ended. Please help?

  • Casual Listener
  • I signed up for the 48 hour trial, that went well. But then today, 9-10-12, I signed up for the 30-day trial. I put in all my info and it said I was good to go. When I open the app it says my trial h...
  • meahtenoha
  • Spotify
  • 1133 Views
  • 10 replies
  • 0 likes
  • 1133 Views
  • 10 replies
  • 0 likes

Solved!! Application key - shareable?

Hi, Is the developer application key (for libspotify) supposed to be private? I.e., am I supposed to not share my key with anyone else? If so, how are others supposed to use my application? If not, how does Spotify prevent misuse of my app key?

  • Regular
  • Hi,   Is the developer application key (for libspotify) supposed to be private? I.e., am I supposed to not share my key with anyone else?   If so, how are others supposed to use my appl...
  • Peter__
  • Community Legend
  • 2018 Views
  • 5 replies
  • 0 likes
  • 2018 Views
  • 5 replies
  • 0 likes

How to report new bank account for subscription payment?

I have changed bank and need to know how to report a new bank account for subscription payment? My operator Telia says they have nothing do with this payment and that they can't even see the subscription.

  • Newbie
  • I have changed bank and need to know how to report a new bank account for subscription payment? My operator Telia says they have nothing do with this payment and that they can't even see the subscrip...
  • Sam
  • Spotify
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Solved!! Problem with my suscription

I have been a premium user for several months, but now in april, i can´t access to my premium account, it seems like it haven´t been updated although the payment has been made, i just have seen this in my paypal account and i have a bank receipt too....

  • Newbie
  • I have been a premium user for several months, but now in april, i can´t access to my premium account, it seems like it haven´t been updated although the payment has been made, i just have seen this ...
  • olfacer
  • Newbie
  • 327 Views
  • 2 replies
  • 0 likes
  • 327 Views
  • 2 replies
  • 0 likes

Charged two times in two days!!!!

I just saw on my credit card bill that Spotify charged me 99 SEK on April 3rd and 99 SEK on April 4th.... What the **bleep**? I've been apaying customer for almost 3 years now, and I have no idea why they would charge me double the amount???Any help?

  • Casual Listener
  • I just saw on my credit card bill that Spotify charged me 99 SEK on April 3rd and 99 SEK on April 4th.... What the **bleep**? I've been apaying customer for almost 3 years now, and I have no idea why...
  • Peter__
  • Community Legend
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Playlist gone

All my playlist are gone. The still takling up space on my phone. Can they be restored?

  • Visitor
  • All my playlist are gone. The still takling up space on my phone. Can they be restored?
  • meahtenoha
  • Spotify
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Payment failed.

"Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptions page. If you still get this message after updating yo...

  • Newbie
  • "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptio...
  • Peter__
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Wrong information about subscription renewal date.

Welcome.I want to report that in the "Subscription" is a small error information to refresh your subscription. Below I give an example:The first subscription is activated: 2013-03-09, so the next payment falls on 2013-04-09 (ie 30 days).The sidebar o...

  • Regular
  • Welcome. I want to report that in the "Subscription" is a small error information to refresh your subscription. Below I give an example: The first subscription is activated: 2013-03-09, so the ...
  • Peter__
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes