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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405287 Views
  • 958 replies
  • 107 likes
  • Account
  • 405287 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175142 Views
  • 119 replies
  • 112 likes
  • Account
  • 1175142 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99905 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99905 Views
  • 68 replies
  • 10 likes

Solved!! Accidently deleted playlist

My wife accidently erased from the iPhone the playlist "Sports" with around 400 songs and I can't find it anymore in any of my devices (MacBook Pro, iPhone, iPod Touch and Pc). Please heeeeelp. My username is yotheking. Thanks. Paulo

  • Casual Listener
  • My wife accidently erased from the iPhone the playlist "Sports" with around 400 songs and I can't find it anymore in any of my devices (MacBook Pro, iPhone, iPod Touch and Pc). Please heeeeelp. My us...
  • meahtenoha
  • Spotify
  • 844 Views
  • 6 replies
  • 0 likes
  • 844 Views
  • 6 replies
  • 0 likes

Please refund I've been charged twice!

Hello, I have just checked my Paypal account and have been charged twice for my Spotify premium subscription. I have sent an email to your customer service team and had no response. Could you please acknowledge my enquiry and arrange a refund for the...

  • Casual Listener
  • Hello,   I have just checked my Paypal account and have been charged twice for my Spotify premium subscription.  I have sent an email to your customer service team and had no response.&...
  • meahtenoha
  • Spotify
  • 837 Views
  • 6 replies
  • 0 likes
  • 837 Views
  • 6 replies
  • 0 likes

Just paid for unlimited monthly but no access to it on my iphone

Hi there just today I paid for unlimited which clearly states that I can share playlists with friends and access them. However when I went into Spotify mobile on iphone and tried to play my playlists or my friend's playlists, it did not work. Since I...

  • Newbie
  • Hi there just today I paid for unlimited which clearly states that I can share playlists with friends and access them. However when I went into Spotify mobile on iphone and tried to play my playlists...
  • Peter__
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Furious due to 4 times overcharging on subscription!

I am on an NUS Extra discounted Spotify Premium £4.99 per month subscription. In the past two days, Spotify has billed my PayPal account for 2 lots of £9.99. I have emailed two different support email addresses, and opened a support ticket. I got no ...

  • Newbie
  • I am on an NUS Extra discounted Spotify Premium £4.99 per month subscription. In the past two days, Spotify has billed my PayPal account for 2 lots of £9.99. I have emailed two different support emai...
  • Peter__
  • Community Legend
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Solved!! Netflix trial

I signed up for the Netflix 60-day trial but my account only states I have a 30-day. Any help? I've sent an email to the Spotify team already, just waiting for a response. Seeing if anyone else has this problem.

  • Newbie
  • I signed up for the Netflix 60-day trial but my account only states I have a 30-day. Any help? I've sent an email to the Spotify team already, just waiting for a response. Seeing if anyone else has t...
  • user-removed
  • Not applicable
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

playlists

all my playlisits have been deleted. can you get them back to me? i got a message earlier saying to merge my account so i did it then all the playlists where deleted

  • Newbie
  • all my playlisits have been deleted. can you get them back to me? i got a message earlier saying to merge my account so i did it then all the playlists where deleted
  • Peter__
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Canceled my subscription but still on Unlimited

Hey all Because I'm a honest perosn I thought I better report this. For some reason I still on Spotify Unlimted but my subscription was ment to end on the 2012-10-18 (Last month). Please cancel this as I rather not get charged for this. Thanks Liam

  • Roadie
  • Hey all    Because I'm a honest perosn I thought I better report this.   For some reason I still on Spotify Unlimted but my subscription was ment to end on the 2012-10-18 ...
  • MultipleGnat
  • Roadie
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Re: move offline storage

I cant get logged ninto my spotify account . says I am n offline mode didnt know I was how do I fix this I log n thru /facebook Ive tried everything not real comp literate .Ive changed my FB password as well help pls !!!! says errror 101

  • Newbie
  • I cant get logged ninto my spotify account . says I am n offline mode didnt know I was how do I fix this I log n thru /facebook Ive tried everything not real comp literate .Ive changed my FB password...
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Solved!! Transfer account settings

Hello, I would like to transfer all settings, preferences, playlists etc. from my old account: Joopi Uytebroeck accounts@skynet.be (facebook type of account) To my new account: Wim.Daelemans spotify@wimbox.be (spotify account) Could you please help m...

  • Regular
  • Hello, I would like to transfer all settings, preferences, playlists etc. from my old account: Joopi Uytebroeck accounts@skynet.be (facebook type of account) To my new account: Wim.Daelemans ...
  • meahtenoha
  • Spotify
  • 8024 Views
  • 17 replies
  • 0 likes
  • 8024 Views
  • 17 replies
  • 0 likes

API down? (10/31/2012)

Neither SpotMySongs nor Ivy is accepting my text files to convert to spotify plalists today - they are returning 503 "Service Unavailable" errors from teh Spotify metadata API. Is this a temporary situation? It would be nice if there were a way to ta...

  • Casual Listener
  • Neither SpotMySongs nor Ivy is accepting my text files to convert to spotify plalists today - they are returning 503 "Service Unavailable" errors from teh Spotify metadata API.  Is this a tempor...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Solved!! Moving my download to iTunes/iMovie?

Hi, I'm having trouble adding my downloaded song to iTunes. Even thought I try and add it through Spotify or through iTunes, the mp3 won't appear in iTunes. Is this a common problem?

  • Casual Listener
  • Hi,   I'm having trouble adding my downloaded song to iTunes. Even thought I try and add it through Spotify or through iTunes, the mp3 won't appear in iTunes. Is this a common problem?
  • horelli
  • Casual Listener
  • 12261 Views
  • 2 replies
  • 0 likes
  • 12261 Views
  • 2 replies
  • 0 likes

Wont let me upgrade to premium..

Tells me to log in to facebook for verification purposes (though I'm ALREADY logged in), after I enter my facebook password it takes me to my home screen, rather than a page telling me my payments went through...about to delete my account if I don't ...

  • Casual Listener
  • Tells me to log in to facebook for verification purposes (though I'm ALREADY logged in), after I enter my facebook password it takes me to my home screen, rather than a page telling me my payments we...
  • Peter__
  • Community Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

problem with mobile streaming - how long does it take to get an answer from customer support?

Hi, How long does it usually take to get an answer from Customer Support?;-) I have problem with mobile streaming (possible reason is that I connected my new account to the facebook while i created previously an account using facebook in different co...

  • Music Fan
  • Hi, How long does it usually take to get an answer from Customer Support?;-)    I have problem with mobile streaming (possible reason is that I connected my new account to the faceboo...
  • blaraka
  • Music Fan
  • 244 Views
  • 3 replies
  • 0 likes
  • 244 Views
  • 3 replies
  • 0 likes

unlimited account's international use

hello, i've been using spotify in the US for the past couple of days, and love it. i will be moving to india next week though. if i opt for an unlimited account, can i use spotify from india without any restrictions ?

  • Newbie
  • hello, i've been using spotify in the US for the past couple of days, and love it. i will be moving to india next week though. if i opt for an unlimited account, can i use spotify from india withou...
  • Peter__
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

lost playlists after reinstalling computer

Hi Spotify peeps, I lost my playlists after I had to reinstall my computer. Any way you can help me to get them back? S

  • Newbie
  • Hi Spotify peeps,   I lost my playlists after I had to reinstall my computer. Any way you can help me to get them back?   S
  • David
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

More offline files....

Since I have the new 64 GB Iphone 5 I would love to have more then 3300 offline files. Only 1/4 of my lists can be offline. What can you do?

  • Regular
  • Since I have the new 64 GB Iphone 5 I would love to have more then 3300 offline files. Only 1/4 of my lists can be offline. What can you do?
  • MrsPrinsen
  • Regular
  • 384 Views
  • 6 replies
  • 0 likes
  • 384 Views
  • 6 replies
  • 0 likes

I still get notifications regarding former playlist subscriptions + SPOTIFY, fix the top list!!

Q: Even though i deleted all my playlist subscriptions from other users, i still get notifications when they add new songs. Why? and... PLEASE SPOTIFY, FIX THE PERSONAL TOP LISTS... If I am forced into having a public top list on my profile, it might...

  • Casual Listener
  • ..... If I am forced into having a public top list on my profile, it might as well be correct! Artists i listen to a lot easily get bumped down on the list by artists i just quickly check out. A couple o...
  • Peter__
  • Community Legend
  • 198 Views
  • 3 replies
  • 0 likes
  • 198 Views
  • 3 replies
  • 0 likes

Receiving Spotify e-mails on an adress I have never given to Spotify

I registered with Spotify before the partnership with Facebook. The other day I clicked the play button on a Spotify tune inside Facebook and suddenly I am receiving e-mails from Spotify that is adressed to my e-mail adress registered in my Facebook ...

  • Music Fan
  • I registered with Spotify before the partnership with Facebook.   The other day I clicked the play button on a Spotify tune inside Facebook and suddenly I am receiving e-mails from Spotify t...
  • Peter__
  • Community Legend
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes