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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 261597 Views
  • 789 replies
  • 81 likes
  • Account
  • 261597 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128393 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128393 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71395 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71395 Views
  • 63 replies
  • 8 likes

Superuser Contribution Change country: why individual account should become duo??

Hello,I have had an individual premium account for Years. Now I've change country, I've changed bank account and credit card. I try to change country, and the system doesn't allow to renew my individual account, it ask me to upgrade to a duo account ...

  • Visitor
  • Hello, I have had an individual premium account for Years. Now I've change country, I've changed bank account and credit card. I try to change country, and the system doesn't allow to renew my indiv...
  • Yordan
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • Premium
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Use Voice Command on Alexa Devices

I'm having a problem with my Alexa devices. I recently changed my premium Spotify account to a different account, and now songs are only playing by voice command on a single device, not on the others. This all worked correctly before, so I switched b...

  • Casual Listener
  • I'm having a problem with my Alexa devices. I recently changed my premium Spotify account to a different account, and now songs are only playing by voice command on a single device, not on the others...
  • MihailY
  • Moderator
  • 189 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 189 Views
  • 3 replies
  • 0 likes

Do artists have access to my email?

PlanPremiumCountryUSDevice Operating System My Question or IssueI don't know which thread to put this under, so I hope this is the right one. Recently, I received an email from a Spotify artist. The problem is how did the artist get my personal email...

  • Gig Goer
  • Plan Premium Country US Device   Operating System     My Question or Issue I don't know which thread to put this under, so I hope this is the right one. Recently, I received ...
  • toddvanovermusic
  • Newbie
  • 650 Views
  • 7 replies
  • 0 likes
  • Account
  • 650 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Tried resetting my password and I still cant login.

I've tried many times to reset my password but this feature on the website doesn't seem to work. It's very frustrating - I'm paying for a service that I can't use. I've sent support tickets but not had anything back. These are the steps I did: 1. Wen...

  • Visitor
  • I've tried many times to reset my password but this feature on the website doesn't seem to work. It's very frustrating - I'm paying for a service that I can't use.   I've sent support tickets ...
  • Lyubka
  • Moderator
  • 3951 Views
  • 17 replies
  • 0 likes
  • 3951 Views
  • 17 replies
  • 0 likes

Superuser Contribution Top Tracks and Top Artists Incorrect

Hello, Perhaps I'm just missing something, but my Top Artists and Top Tracks are not showing correctly. Every track and artist that is showing are songs or bands that I've actually never listened to on Spotify. I definitely have music I've listened t...

  • Casual Listener
  • Hello,   Perhaps I'm just missing something, but my Top Artists and Top Tracks are not showing correctly. Every track and artist that is showing are songs or bands that I've actually never lis...
  • GalexY
  • Newbie
  • 2521 Views
  • 11 replies
  • 9 likes
  • 2521 Views
  • 11 replies
  • 9 likes

Superuser Contribution No push notifications or emails for new releases

PlanPremiumCountryU.S.DeviceGoogle Pixel 6aOperating SystemAndroid 13My Question or IssueI do not receive push notifications or e-mails for any new artists releases. In Spotify's settings on the mobile app, I have recommended music and new music noti...

  • Casual Listener
  • Plan Premium Country U.S. Device Google Pixel 6a Operating System Android 13 My Question or Issue I do not receive push notifications or e-mails for any new artists releases. In Spotify's se...
  • MihailY
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop users on same wifi network sending to devices

Whilst listening at work - someone else on the same wifi network, listening on desktop, sent the music they were listening to my phone How can I stop this from happening? I have a similar issue on my home wifi - under devices it shows a device that i...

  • Newbie
  • Whilst listening at work - someone else on the same wifi network, listening on desktop, sent the music they were listening to my phone   How can I stop this from happening?   I have a s...
  • Smile41312
  • Casual Listener
  • 1379 Views
  • 2 replies
  • 1 likes
  • Security
  • 1379 Views
  • 2 replies
  • 1 likes

Superuser Contribution Add to my spotify account my Anchor podcast

PlanFreeCountryItaly My Question or IssueI have a Spotify account where I have created my own playlists;after I made few podcasts on Anchor I decided to add them to Spotify;now they are on Spotify too, but they are not on my account, I mean, if I go ...

  • Visitor
  •   Plan Free Country Italy   My Question or Issue I have a Spotify account where I have created my own playlists; after I made few podcasts on Anchor I decided to add them to Spotify...
  • Alex
  • Moderator
  • 3715 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 3715 Views
  • 3 replies
  • 1 likes

If I make a new account and transfer, do my followers also transfer automatically?

I'd like to make a new account to change my username. If I do this, will both my account followers as well as my playlist followers transfer automatically? I would rather not refollow people and have to wait for them to follow me back again. I have s...

  • Newbie
  • I'd like to make a new account to change my username. If I do this, will both my account followers as well as my playlist followers transfer automatically? I would rather not refollow people and have...
  • DBS_Official
  • Newbie
  • 548 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 548 Views
  • 2 replies
  • 1 likes

Superuser Contribution How much data does the Spotify Connect feature use?

Say I'm on a 3/4G network on my phone and use the Connect feature to stream music to my desktop which is connected to the internet through a standard ethernet cable. Does the mobile app use as much (or more) data, or does it only send a track id or s...

  • Visitor
  • Say I'm on a 3/4G network on my phone and use the Connect feature to stream music to my desktop which is connected to the internet through a standard ethernet cable. Does the mobile app use as much (...
  • Lyubka
  • Moderator
  • 1283 Views
  • 3 replies
  • 0 likes
  • 1283 Views
  • 3 replies
  • 0 likes

Unir spotify premium con facebook

Hola tengo un problema, tengo una cuenta spotify premium con nombre de usuario lavluc y quisiera unirla con mi cuenta de Facebook pero no puedo porque al parecer tengo con Facebook otra cuenta diferente de prueba q no es premium, cuando trató de cone...

  • Casual Listener
  • Hola tengo un problema, tengo una cuenta spotify premium con nombre de usuario lavluc y quisiera unirla con mi cuenta de Facebook pero no puedo porque al parecer tengo con Facebook otra cuenta difere...
  • Strawberry7
  • Visitor
  • 2525 Views
  • 8 replies
  • 0 likes
  • 2525 Views
  • 8 replies
  • 0 likes

Superuser Contribution Educational pricing for faculty?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs their a discount plan for educational faculty?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is thei...
  • Dian
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Connection to Facebook not working

PlanPremiumCountryUS DeviceWindows Store app on Desktop Operating SystemWindows 10 My Question or IssueMy account is a non-Facebook account. I've been trying to connect my account to FB. I open the Spotify desktop app. Click Connect to Facebook. I lo...

  • Casual Listener
  • Plan Premium Country US   Device Windows Store app on Desktop  Operating System Windows 10    My Question or Issue My account is a non-Facebook account. I've been tryin...
  • Eni
  • Moderator
  • 12759 Views
  • 22 replies
  • 1 likes
  • Account
  • 12759 Views
  • 22 replies
  • 1 likes

Superuser Contribution Anyone home?

How do I actually get ahold of someone that works at the company to downgrade or cancel my account?

  • Casual Listener
  • How do I actually get ahold of someone that works at the company to downgrade or cancel my account?
  • Eni
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Music From WebPlayer - Online. PLEASE HELP

Hello. Everything was fine until these past two months. Heres the problem: I listen to music on my computer and phone normally, the music then stops randomly and starts playing unknown music. The green tab on the bottom of the screen pops up and says...

  • Visitor
  • Hello. Everything was fine until these past two months. Heres the problem:   I listen to music on my computer and phone normally, the music then stops randomly and starts playing unknown music...
  • Yordan
  • Moderator
  • 137 Views
  • 2 replies
  • 1 likes
  • 137 Views
  • 2 replies
  • 1 likes

Superuser Contribution Username is a mix of letters & numbers.

Hey guys!As the title says, my username suddenly transformed into a long string of letters & numbers and I have no idea how to revert it back to normal. I already tried clearing the cache, installing and uninstalling the app on mobile & desktop but s...

  • Casual Listener
  • Hey guys! As the title says, my username suddenly transformed into a long string of letters & numbers and I have no idea how to revert it back to normal. I already tried clearing the cache, in...
  • Alex
  • Moderator
  • 223 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 223 Views
  • 3 replies
  • 0 likes

Superuser Contribution music stops

Music stops while I'm listening. Sometimes another song from a different singer starts and stops again.

  • Visitor
  • Music stops while I'm listening. Sometimes another song from a different singer starts and stops again.
  • Eni
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Receiving advertisments even though spotify premium subscriber

PlanPremiumCountry Device Operating SystemWindows My Question or IssueHi,I've been a Spotify Premium subscriber for a while now, and I keep getting ads even though the premium sign up page says that Spotify Premium is ad-free.Examples of these includ...

  • Music Fan
  • Plan Premium Country   Device   Operating System Windows   My Question or Issue Hi, I've been a Spotify Premium subscriber for a while now, and I keep getting ads even t...
  • Eni
  • Moderator
  • 1467 Views
  • 11 replies
  • 5 likes
  • Premium
  • 1467 Views
  • 11 replies
  • 5 likes

Solved!!Superuser Contribution Random Playlist Added Without My Knowledge

PlanFreeCountryUnited StatesDeviceiPhone 7 128 GBOperating SystemiOS 12.2 My Question or IssueI’ve had a random playlist that doesn’t have any songs on it called memes by chill added to my library. Should I be concerned? Is there any way to find out ...

  • Casual Listener
  • Plan Free Country United States Device iPhone 7 128 GB Operating System iOS 12.2   My Question or Issue I’ve had a random playlist that doesn’t have any songs on it called memes by chi...
  • cezary-z
  • Visitor
  • 25133 Views
  • 7 replies
  • 2 likes
  • Account
    Free
    Other
  • 25133 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution On Repeat, Repeat Rewind, Daily Mix Playlists Not Updating

Plan: PremiumCountry: USA Devices: MacBook Air (13-inch, Early 2015), Samsung Galaxy S7Operating System: macOS Monterey (Version 12.1), Android Oreo (8.0.0)Spotify Version on Laptop: Spotify for macOS (Intel) 1.1.76.447.g11f432d8Spotify Version on Ph...

  • Casual Listener
  • Plan: Premium Country: USA   Devices: MacBook Air (13-inch, Early 2015), Samsung Galaxy S7 Operating System:  macOS Monterey (Version 12.1), Android Oreo (8.0.0) Spotify Ve...
  • uchimoto
  • Newbie
  • 2325 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 2325 Views
  • 2 replies
  • 0 likes