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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080329 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080329 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49892 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49892 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146302 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146302 Views
  • 4840 replies
  • 118 likes

Payment collection didn't work, now account is back to free mode

PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a spotify premium family account, but the latest payment collection from my ...

  • Visitor
  • Plan Free/Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I ...
  • Billy-J
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unlink Samsung account from Deleted Spotify Account

PlanPremiumCountryMaldives Device(Samsung Galaxy Note20 Ultra)Operating System(Android) My Question or IssueBefore my country had access to premium, I used a 3rd party website to make a Spotify Premium account. Currently I have a new account with pre...

  • Visitor
  • Plan Premium Country Maldives   Device (Samsung Galaxy Note20 Ultra) Operating System (Android)   My Question or Issue Before my country had access to premium, I used a 3rd party...
  • Eni
  • Moderator
  • 913 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 913 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verified artist — how long via CD baby?

hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I tried to submit this earlier, but it said that the...

  • Regular
  • hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I...
  • Alex
  • Moderator
  • 311 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 311 Views
  • 2 replies
  • 0 likes

Options to become completely invisible

I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed you to turn off sharing of your listening activity. ...

  • Visitor
  • I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed y...
  • MattSuda
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Solved!! Cancel family and change one member to student

I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni.How do I cancel Family but keep my account and playlist free - but my daughter's convert to student premium and keep her playlist?Any help appreciated.

  • Newbie
  • I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni. How do I cancel Family but keep my account and playlist free - but my daughter's convert to student pre...
  • kb6fqv-3ru_0u
  • Newbie
  • 354 Views
  • 2 replies
  • 0 likes
  • Account
  • 354 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artist double found. How to deal with that?

Hey,I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profile.) I already contacted Spotify regarding this issue ...

  • Newbie
  • Hey, I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profil...
  • Novy
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 241 Views
  • 1 replies
  • 0 likes

Change from premium to free problem

I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell me how I can cancel this black square in order to c...

  • Visitor
  • I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell ...
  • Billy-J
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

False Reporting/Abuse my official music label playlist

HiWe have official music label playlist on spotify.Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside) 2 weeks ago, someone starting reporting our playlist names... These playlist names used since 2018, and no problem.Playlist names:Art of ...

  • Newbie
  • Hi We have official music label playlist on spotify. Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside)   2 weeks ago, someone starting reporting our playlist names... These playl...
  • Billy-J
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

Someone changed the password of my account

PlanPremiumOperating SystemWindows & AndroidMy Question or IssueSomeone entered in my Spotify account and changed my password,I don't have access to the email that is connected with my account and, since is a premium account I would like to recover i...

  • Visitor
  • Plan Premium Operating System Windows & Android My Question or Issue Someone entered in my Spotify account and changed my password, I don't have access to the email that is connected with m...
  • Billy-J
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 332 Views
  • 1 replies
  • 0 likes

How to connect my Google account to my Spotify account

PlanFreeCountry DeviceDesktopOperating SystemWindows 7 My Question or IssueI want to login into my Spotify account with Google but I'm only able to login there with my Facebook account. I want to disconnect Facebook on my Spotify account and connect ...

  • Not applicable
  • Plan Free Country   Device Desktop Operating System Windows 7   My Question or Issue I want to login into my Spotify account with Google but I'm only able to login there with my F...
  • Billy-J
  • Spotify Star
  • 3760 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 3760 Views
  • 1 replies
  • 0 likes

Solved!! I need to change my country in order to pay my subscription

PlanPremium CountryI am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work. DeviceMacbook Pro late 2016Operating SystemMACOS BIGSUR My Question or IssueI am curr...

  • Casual Listener
  • Plan Premium   Country I am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work.   Device Macb...
  • Billy-J
  • Spotify Star
  • 468 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 468 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Beta Acces

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello Communty,I want to ask if there was a way to get the new UI of the application on desktop.Do i have to sign up for a beta or something ? And if yes, where do i need to go ?T...

  • Newbie
  • Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Hello Communty, I want to ask if there was a way to get the new UI of the application on desktop. Do i ha...
  • Billy-J
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moved from Sweden to Switzerland - Cannot change country as per instructions

So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that's it (well other than instead of SEK 189 it will c...

2021-04-28_14-50-43.jpg Credit Card not same country.jpg
  • Casual Listener
  • So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that...
  • Snowshowers
  • Casual Listener
  • 271 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 271 Views
  • 3 replies
  • 0 likes

Pop-up Marketing Survey on Premium Account

PlanPremiumCountry DeviceAndroidOperating SystemAndroid 11 My Question or IssueSpotify seems to have started flashing pop-up marketing surveys at me lately, I just now got one asking me about what kind of live events I'd want to go to. I've never opt...

  • Newbie
  • Plan Premium Country   Device Android Operating System Android 11   My Question or Issue Spotify seems to have started flashing pop-up marketing surveys at me lately, I just now g...
  • Robert_W
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Can't change username

PlanPremium CountryUSA DeviceDesktop Operating SystemWindows 10 My Question or Issue So, I made a new account just to see if I could see the playlist names on my other. I just realized that you can change your display name??? On premium account, I ca...

  • Casual Listener
  •   Plan Premium   Country USA   Device Desktop   Operating System Windows 10   My Question or Issue   So, I made a new account just to see if I could see t...
  • timrossback
  • Community Legend
  • 6994 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 6994 Views
  • 3 replies
  • 0 likes

Superuser Contribution podcast not showing up in searches

PlanFreeCountrySpainDevice(Xiaomi rn Operating System(miui.) My Question or IssueYesterday I distributed a podcast to Spotify through Anchor. This podcast is already on Spotify through the link they sent me, but if I search for it manually through th...

  • Visitor
  • Plan Free Country Spain Device (Xiaomi rn 😎 Operating System (miui.)   My Question or Issue Yesterday I distributed a podcast to Spotify through Anchor. This podcast is already on...
  • Mihail
  • Spotify Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Other
  • 155 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot sign in with Apple

Premium iPhone 12 ProiOS 14.6 Public Beta I signed up yesterday and I couldn’t create an account with Sign Up With Apple so I created my email address. I have tried to Sign In with Apple but I get a message “This email and password combination is inc...

  • Not applicable
  • Premium  iPhone 12 Pro iOS 14.6 Public Beta   I signed up yesterday and I couldn’t create an account with Sign Up With Apple so I created my email address. I have tried to Sign In with...
  • Mihail
  • Spotify Legend
  • 884 Views
  • 5 replies
  • 0 likes
  • Account
  • 884 Views
  • 5 replies
  • 0 likes

payment issues

I was using American Premium last month when I was in the United States.And now I am still premium ...Now that I am in Turkey, I would like to change my payment to Turkey so that I can be able to pay in Turkish currencyAfter clicking on Change paymen...

  • Visitor
  • I was using American Premium last month when I was in the United States. And now I am still premium ... Now that I am in Turkey, I would like to change my payment to Turkey so that I can be able to...
  • Maxim
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Access my premium account - unable to access email and forgot password

PlanPremiumCountryUSA DeviceDesktop Computer/AndroidOperating SystemWindows 10 My Question or Issue Hello, I am having an issue where I cannot access my Spotify Premium account. So the email that is associated with cannot be accessed by me anymore be...

  • Visitor
  • Plan Premium Country USA   Device Desktop Computer/Android Operating System Windows 10   My Question or Issue   Hello, I am having an issue where I cannot access my Spotify...
  • Mihail
  • Spotify Legend
  • 616 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 616 Views
  • 1 replies
  • 0 likes