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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4815 Views
  • 1 replies
  • 9 likes
  • Security
  • 4815 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466852 Views
  • 976 replies
  • 111 likes
  • Account
  • 466852 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206161 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206161 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114959 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114959 Views
  • 72 replies
  • 12 likes

Superuser Contribution Why is my bank account deducted for spotify stockholm se?.

i cant remember which account i signed up for spotify stockholm se package. and spotify deducted money from my bank account every month. how do i end it? Thanks a lot

  • Visitor
  • i cant remember which account i signed up for spotify stockholm se package. and spotify deducted money from my bank account every month. how do i end it? Thanks a lot
  • Yordan
  • Moderator
  • 4020 Views
  • 3 replies
  • 0 likes
  • 4020 Views
  • 3 replies
  • 0 likes

Duo address not matching

PlanPremium DuoCountryZImbabwe Device(iPhone 12 and iPhone x)Operating System(iOS 17.5.1 My Question or IssueI am trying to invite my son to premium Duo with his iPhone X. he has the free spotify, and its saying region is Malawi, both these phones ha...

  • Visitor
  • Plan Premium Duo Country ZImbabwe   Device (iPhone 12 and iPhone x) Operating System (iOS 17.5.1   My Question or Issue I am trying to invite my son to premium Duo with his iPhon...
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 229 Views
  • 1 replies
  • 0 likes

Failed gift card redemption

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTried to redeem 5 $30 gift cards but the last one generated the error messages “You can't app...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Tried t...
  • Maxim
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
  • 215 Views
  • 1 replies
  • 0 likes

Unable to login with Google

PlanPremiumCountryGermanyDevicePC / MobileOperating SystemWin 10 / Win 11 / Android My Question or IssueI am posting this question using a free account, because I am unable to log into my "regular" account. That one was created using "Login with Goog...

  • Visitor
  • Plan Premium Country Germany Device PC / Mobile Operating System Win 10 / Win 11 / Android   My Question or Issue I am posting this question using a free account, because I am unable t...
  • ribezaz
  • Spotify Star
  • 281 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 281 Views
  • 1 replies
  • 1 likes

I closed my account but Spotify claims email is still in use

I had two Spotify accounts. I closed an old unused account that used my primary email address and attempted to use my primary email address with my main account. Whenever I try to change my emai address to my primary email, Spotify states that the em...

  • Newbie
  • I had two Spotify accounts. I closed an old unused account that used my primary email address and attempted to use my primary email address with my main account. Whenever I try to change my emai addr...
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 190 Views
  • 1 replies
  • 0 likes

family member is on vacations and got disconnected from family plan

PlanPremiumCountryMexico My Question or IssueMy daughter went to another country for vacactions for 2 months and got disconnected from my family plan. She is still in another country and comes back in 15 days still.How can I connect her again in the ...

  • Visitor
  •   Plan Premium Country Mexico     My Question or Issue My daughter went to another country for vacactions for 2 months and got disconnected from my family plan. She is still in...
  • Maxim
  • Spotify Star
  • 472 Views
  • 1 replies
  • 0 likes
  • Premium
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've got 2naccounts on Spotify. one of them has girl's pic but with my male's name and songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maria
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed despite previous payments on the same card going through

DeviceiPhone 12 My Question or IssueI bought Spotify premium on my visa vanilla gift card last month, and this month after downgrading to free I tried to get premium individual. I checked the balance and I have enough + the card is still active

  • Visitor
  •     Device iPhone 12   My Question or Issue I bought Spotify premium on my visa vanilla gift card last month, and this month after downgrading to free I tried to get premium indi...
  • Vasil
  • Moderator
  • 211 Views
  • 1 replies
  • 1 likes
  • Premium
  • 211 Views
  • 1 replies
  • 1 likes

Superuser Contribution Login issues on Laptop

Hello,I'm experiencing an issue with logging into the Spotify app. Here’s what happens:When I launch the Spotify app, I am presented with a screen that offers the options: Login, New to Spotify?, Sign up free, and Settings.When I try to log in, there...

  • Newbie
  •   Hello, I'm experiencing an issue with logging into the Spotify app. Here’s what happens: When I launch the Spotify app, I am presented with a screen that offers the options: Logi...
  • Dessi
  • Moderator
  • 503 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i email someone for help

i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email

  • Visitor
  • i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email
  • Joan
  • Moderator
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

using an annual eGift

I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have tried the Card # and when that didn't work, I tried...

  • Visitor
  • I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have ...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Premium
  • 197 Views
  • 1 replies
  • 0 likes

Facebook linked account not logging in???

My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payment and have now been downgraded to free. Please hel...

  • Visitor
  • My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payme...
  • manahilturner
  • Casual Listener
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution It needs to be easier to get live support

I find it extremely difficult and frustrating to get live support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me with issues when it they occur on the app. I have a premi...

  • Visitor
  • I find it extremely difficult and frustrating to get live  support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me ...
  • 411isajoke
  • Casual Listener
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Alte Kreditkarte gesperrt, neue Kreditkarte funktioniert bei SPOTIFY nicht

Um Internet-Betrug Zypern zu vermeiden, sperrte ich meine alte Kreditkarte. Zahlungen an SPOTIFY mit neuer Kreditkarte funktioniert einfach nicht. Neue Kreditkarte funktioniert sonst sehr gut!

  • Visitor
  • Um Internet-Betrug Zypern zu vermeiden, sperrte ich meine alte Kreditkarte. Zahlungen an SPOTIFY mit neuer Kreditkarte funktioniert einfach nicht. Neue Kreditkarte funktioniert sonst sehr gut!
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

On Repeat is being made for someone else on my account

PlanPremiumCountryUSADeviceiPhone 14 My Question or IssueMy account was hacked but my account name was never changed. I have my account back but my “On Repeat” playlist is still being made for the the person who hacked me. How is this happening and h...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 14   My Question or Issue My account was hacked but my account name was never changed. I have my account back but my “On Repeat” playlist is still ...
  • Cmargaritaa
  • Casual Listener
  • 554 Views
  • 5 replies
  • 0 likes
  • Account
  • 554 Views
  • 5 replies
  • 0 likes

A 2 year old problem! Spotify Account not linked to Facebook properly

Hi. There are a LOT of us facing this problem, see for yourself in this thread. It has also been marked inaccurately "solved" - https://community.spotify.com/t5/Accounts/Spotify-friends-activity-empty-not-updating/td-p/5308639/page/38 This has been a...

  • Music Fan
  • Hi. There are a LOT of us facing this problem, see for yourself in this thread. It has also been marked inaccurately "solved" - https://community.spotify.com/t5/Accounts/Spotify-friends-activity...
  • Clever_Kid
  • Newbie
  • 1523 Views
  • 6 replies
  • 10 likes
  • Account
  • 1523 Views
  • 6 replies
  • 10 likes

Cambiar país y método de pago

Estoy tratando de modificar mi país y método de pago pero no me deja.

  • Visitor
  • Estoy tratando de modificar mi país y método de pago pero no me deja.
  • ribezaz
  • Spotify Star
  • 318 Views
  • 1 replies
  • 1 likes
  • 318 Views
  • 1 replies
  • 1 likes

Do I have to create a Spotify account before I can upload music to it?

Hi everyone, hoping I can get some help with the right steps for a music thing. Here's where I'm at with this:1-I have some music I'd like to post to Spotify. These songs are just me, and I have no intentions of selling them, etc, I just want to have...

  • Visitor
  • Hi everyone, hoping I can get some help with the right steps for a music thing. Here's where I'm at with this: 1-I have some music I'd like to post to Spotify. These songs are just me, and I have no...
  • RuyASchnaider
  • Visitor
  • 2730 Views
  • 2 replies
  • 0 likes
  • 2730 Views
  • 2 replies
  • 0 likes

My account is gone

PlanFamilyCountryATDevicePixel 6 and WebOperating SystemChrome/ Android app My Question or IssueWhen i want to login, i get that my account does not exists.Couple of years ago my account was hacked and i never changed the address. Today i did and my ...

  • Casual Listener
  • Plan Family Country AT Device Pixel 6 and Web Operating System Chrome/ Android app   My Question or Issue When i want to login, i get that my account does not exists. Couple of years ...
  • radowan82
  • Casual Listener
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
  • 162 Views
  • 1 replies
  • 0 likes

Premium payment North Cyprus

PlanFree/PremiumCountryNorth Cyprus Device(Samsung)Operating System(Android ) My Question or IssueI have tried to pay for premium from multiple cards that are from Turkish banks but they all fail. Spotify does not seem have North Cyprus option. So I ...

  • Visitor
  • Plan Free/Premium Country North Cyprus   Device (Samsung) Operating System (Android )   My Question or Issue I have tried to pay for premium from multiple cards that are from Tur...
  • Maxim
  • Spotify Star
  • 1298 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1298 Views
  • 3 replies
  • 0 likes