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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154360 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154360 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10522 Views
  • 3 replies
  • 10 likes
  • Security
  • 10522 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505375 Views
  • 985 replies
  • 112 likes
  • Account
  • 505375 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124247 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124247 Views
  • 74 replies
  • 12 likes

Logged out of all devices

I’ve been using Spotify since the beginning and recently encountered an issue logging into my account. I have suddenly been logged out of all of my devices.Unfortunately, I’ve forgotten the email address I used when signing up, and that email has bee...

  • Casual Listener
  •   I’ve been using Spotify since the beginning and recently encountered an issue logging into my account. I have suddenly been logged out of all of my devices.Unfortunately, I’ve forgotten the e...
  • Maxim
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Duo PROBLEM

Hi, We've been strugling with this stupid problem. My five bought a Spotify duo plan, but I cannot join because of that: Nie możesz dołączyć do tego planu Nie udało nam się potwierdzić, że mieszkasz z właścicielem tego planu. Za 12 miesięcy możesz do...

  • Casual Listener
  • Hi, We've been strugling with this stupid problem. My five bought a Spotify duo plan, but I cannot join because of that: Nie możesz dołączyć do tego planu Nie udało nam się potwierdzić, że mieszkasz ...
  • Vasil
  • Moderator
  • 514 Views
  • 4 replies
  • 0 likes
  • Account
  • 514 Views
  • 4 replies
  • 0 likes

Commercial considerations

I’ve become aware that Spotify has “commercial considerations” that influence the creation of automated playlists. I object to this change, whenever it took place, and request that my account be returned to a status that allows me to use the platform...

  • Regular
  • I’ve become aware that Spotify has “commercial considerations” that influence the creation of automated playlists. I object to this change, whenever it took place, and request that my account be retu...
  • lovinlisteninmusic
  • Music Fan
  • 225 Views
  • 1 replies
  • 1 likes
  • 225 Views
  • 1 replies
  • 1 likes

how to set up 2 factors authentication for Spotify account?

about last couple hours ago, I was listening to my playlist then my music was stopped and automatically changed song. A song that my spotify was changed to is a song that name with language which I've never seen before and at the same time, there is ...

  • Visitor
  • about last couple hours ago, I was listening to my playlist then my music was stopped and automatically changed song. A song that my spotify was changed to is a song that name with language which I'v...
  • Maxim
  • Spotify Star
  • 793 Views
  • 1 replies
  • 0 likes
  • 793 Views
  • 1 replies
  • 0 likes

I want to change my account email, but

I want to change the email address of one of my accounts to another one that I have deleted, but the system does not allow it (even though it no longer exists).

  • Visitor
  • I want to change the email address of one of my accounts to another one that I have deleted, but the system does not allow it (even though it no longer exists).
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo entrar en mi cuenta premium y no puedo entrar a mi correo?

No puedo entrar porque dice que la contraseña no es correcta y no se a cambiado y no tengonforma de entrar al correo

  • Visitor
  • No puedo entrar porque dice que la contraseña no es correcta y no se a cambiado y no tengonforma de entrar al correo
  • Yordan
  • Moderator
  • 4363 Views
  • 3 replies
  • 2 likes
  • 4363 Views
  • 3 replies
  • 2 likes

Superuser Contribution i am being billed 16.99 a monthly and my plan says it costs 11.99.

i used to be part of a family plan with my son Ben Brock and I thought we had sorted out that we would have separate accounts. How can I fix this?

  • Visitor
  • i used to be part of a family plan with my son Ben Brock and I thought we had sorted out that we would have separate accounts. How can I fix this?
  • Joan
  • Moderator
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Spotify removed my email

Spotify removed my email from my spotify account. How do you fix that? They won’t help me out. They said they would do something about it within 48 hours but now it’s been 2 weeks and I still can’t access my account. Why would my password stop workin...

  • Newbie
  • Spotify removed my email from my spotify account. How do you fix that? They won’t help me out. They said they would do something about it within 48 hours but now it’s been 2 weeks and I still can’t a...
  • 170 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
  • 170 Views
  • 0 replies
  • 0 likes

I can't verify my spotify profile that spotify provides me.

I verified my user profile a week ago because i'm a label for real. But i changed my username because of i don't want to keep it my label's name. It doesn't look nice to me. So, i changed my username. After spotify saw this, they removed my verified ...

ilhxn_1-1702336494092.png
  • Casual Listener
  • I verified my user profile a week ago because i'm a label for real.       But i changed my username because of i don't want to keep it my label's name. It doesn't look nice to ...
  • karola15
  • Visitor
  • 1290 Views
  • 8 replies
  • 0 likes
  • Account
  • 1290 Views
  • 8 replies
  • 0 likes

Unable to change country

I'm unable to change countries after a relocation. The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country. I did that but then got a message that the payment method ...

  • Regular
  • I'm unable to change countries after a relocation.   The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country...
  • Not applicable
  • 771 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 771 Views
  • 9 replies
  • 0 likes

Superuser Contribution top tracks this month is inaccurate

i listened to one song for a couple days a couple times and now its in my top one, i tried to listen to other songs more or make sure private session is off and nothing is working. i also saw that other songs i was listening to was going up the list ...

  • Visitor
  • i listened to one song for a couple days a couple times and now its in my top one, i tried to listen to other songs more or make sure private session is off and nothing is working. i also saw that ot...
  • mozart_paloma
  • Visitor
  • 368 Views
  • 2 replies
  • 1 likes
  • 368 Views
  • 2 replies
  • 1 likes

This email address or username is not linked to a Spotify account issue

I am trying to sign up for Spotify. However when trying to use my gmail account I get an error "This email address or username is not linked to a Spotify account".So I try to Continue with Google. However I then get "You do not have a Spotify account...

  • Casual Listener
  • I am trying to sign up for Spotify. However when trying to use my gmail account I get an error "This email address or username is not linked to a Spotify account". So I try to Continue with Google...
  • Billy-J
  • Spotify Star
  • 1359 Views
  • 1 replies
  • 0 likes
  • Account
  • 1359 Views
  • 1 replies
  • 0 likes

How to restrict the playlist visibility for different devices?

In a Spotify Premium account with multiple devices, is it possible to only allow certain playlists to show up on one device and certain playlists to show up on another device for the same account?

  • Newbie
  • In a Spotify Premium account with multiple devices, is it possible to only allow certain playlists to show up on one device and certain playlists to show up on another device for the same account?
  • Billy-J
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

I can't log into my account. It was not linked to an email or phone number.

My username was . I only used a username/ password combination to access the account. I was logged out and was unable to log back into the account and can't change the password since no additional authentication was associated with the account. I don...

  • Visitor
  • My username was <snip - Moderator Edit>. I only used a username/ password combination to access the account. I was logged out and was unable to log back into the account and can't change the pa...
  • Maxim
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 296 Views
  • 1 replies
  • 0 likes

Account has been disabled due to security reasons

PlanFree/PremiumCountryNew ZealandDeviceDesktopOperating SystemWindows 10 My Question or IssueI can't log into my account.I have spent the last 3 hours trying to get help from support but it just goes in circles and they tell me "We have no new infor...

  • Newbie
  • Plan Free/Premium Country New Zealand Device Desktop Operating System Windows 10   My Question or Issue I can't log into my account. I have spent the last 3 hours trying to get help f...
  • 310 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 310 Views
  • 0 replies
  • 0 likes

Change email Address

I forget my email password, and can not recover due to my old email had been freezed. Now I still have monthly subscription payment going on. what should I do in this case to stop the subscription?

  • Visitor
  • I forget my email password, and can not recover due to my old email had been freezed. Now I still have monthly subscription payment going on. what should I do in this case to stop the subscription?
  • AdamDamon
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email Address broken

PlanPremiumCountryUSADeviceiPhone 13 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to change the email of my account. My email was previously linked to another account, which I permanently deleted. Now I can’t...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I need to change the email of my account. My email w...
  • Yordan
  • Moderator
  • 280 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 280 Views
  • 3 replies
  • 0 likes

can i change plan manager

Plan Premium DuoCountryUSA My Question can i change plan manager

  • Visitor
  • Plan  Premium Duo Country USA   My Question  can i change plan manager
  • AdamDamon
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes