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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1584 Views
  • 0 replies
  • 7 likes
  • Security
  • 1584 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445761 Views
  • 970 replies
  • 108 likes
  • Account
  • 445761 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198983 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198983 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108245 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108245 Views
  • 70 replies
  • 11 likes

Solved!! How to re-login to my account?

PlanFreeCountryJapanDeviceSamsung Galaxy S20Operating SystemAndroid 13 My Question or IssueI want to log in to my account,but I don't know my password or email address.Is it possible to re-login my account in this case?

  • Casual Listener
  • Plan Free Country Japan Device Samsung Galaxy S20 Operating System Android 13   My Question or Issue I want to log in to my account,but I don't know my password or email address.Is it ...
  • TanyaS
  • Rising Star 4
  • 375 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 375 Views
  • 3 replies
  • 0 likes

Não consigo ouvir minhas músicas

Recebi um email informando que alterei o e-mail de acesso, mas não foi eu. Sempre entrei com facebook e nunca tinha acontecido esse erro. Agora não estou conseguindo ouvir nenhuma música.

  • Visitor
  • Recebi um email informando que alterei o e-mail de acesso, mas não foi eu. Sempre entrei com facebook e nunca tinha acontecido esse erro. Agora não estou conseguindo ouvir nenhuma música.
  • Billy-J
  • Spotify Star
  • 121 Views
  • 1 replies
  • 1 likes
  • 121 Views
  • 1 replies
  • 1 likes

Unauthorized users are using my Spotify account. FORGET DEVICE doesn't work

I have changed email and password on my account many times. They are still using my account. "Forget Device" simply deletes their devices for a few seconds, and they somehow reactivate them immediately. I even canceled my account and started a new on...

  • Visitor
  • I have changed email and password on my account many times. They are still using my account. "Forget Device" simply deletes their devices for a few seconds, and they somehow reactivate them immediate...
  • Billy-J
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

My 2023 Wrapped Playlist was removed. How do I recover it?

When I clicked the playlist, all of my songs disappeared and when I hit back, my playlist disappeared.

  • Visitor
  • When I clicked the playlist, all of my songs disappeared and when I hit back, my playlist disappeared.
  • Billy-J
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

I get Duo adverts all the time but I don't want or need Duo.

I think Spotify thinks multiple people are using my account because I get a Duo email or push notification almost everyday. I don't want Duo and I'm honestly sick of seeing this constantly. Is there an option to opt out or turn this specifically off?

  • Newbie
  • I think Spotify thinks multiple people are using my account because I get a Duo email or push notification almost everyday. I don't want Duo and I'm honestly sick of seeing this constantly. Is there ...
  • Billy-J
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify shows songs are added initially that I have not saved.

PlanPremiumCountryU.S.DeviceiPhone 12Operating SystemiOS 10 My Question or IssueWhen I look through a playlist or album it shows the saved icon next to songs that I didn’t save. When I click to save them, it shows that they are indeed not saved. This...

  • Casual Listener
  • Plan Premium Country U.S. Device iPhone 12 Operating System iOS 10   My Question or Issue When I look through a playlist or album it shows the saved icon next to songs that I didn’t sa...
  • Vasil
  • Moderator
  • 253 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 253 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot edit login method

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueMy Current login is using Facebook, however I want to remove this so have tried to change my login method to email/password. I can fill in the email, but after filling in the ...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue My Current login is using Facebook, however I want to remove this so have tried to change my login ...
  • Yordan
  • Moderator
  • 350 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 350 Views
  • 3 replies
  • 0 likes

E-mail desativado, tem como trocar o e-mail e trazer todos os dados da conta?

PlanoPremiumPaísBrasilDispositivoSamsung S23Sistema operacionalAndroid Minha pergunta ou problemaEu fiz a minha conta com um e-mail universitário, que foi desativado e agora não tenho acesso mais. A conta permanece logada, mas não consigo acessá-lo e...

  • Visitor
  • Plano Premium País Brasil Dispositivo Samsung S23 Sistema operacional Android   Minha pergunta ou problema Eu fiz a minha conta com um e-mail universitário, que foi desativado e agora ...
  • Luan
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Other
  • 163 Views
  • 1 replies
  • 0 likes

I want to set up a new account but I’m on someone else’s account

And every time I upload the app, I still get the shared account and not my own separate account. How can I upload a “clean” app?

  • Newbie
  • And every time I upload the app, I still get the shared account and not my own separate account. How can I upload a “clean” app?
  • Luan
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

there is no edit profile button

in the mobile app, there is no "edit profile" button under my profile picture, and the page straightup won't load on desktop.

  • Visitor
  • in the mobile app, there is no "edit profile" button under my profile picture, and the page straightup won't load on desktop.
  • osornios
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fake streams

Hey, I have a reason to believe that this artist (spotify:artist:5uHdXtqI5H3T17ovMtkqWs) has inflated their streaming numbers by using illicit services of a third party. I did a short investigation with tools that are widely available to anyone - Spo...

1_chart.png 1_location.png 1_playlists.png
  • Visitor
  • Hey, I have a reason to believe that this artist (spotify:artist:5uHdXtqI5H3T17ovMtkqWs) has inflated their streaming numbers by using illicit services of a third party. I did a short investigation w...
  • hopeverity88
  • Newbie
  • 26339 Views
  • 8 replies
  • 1 likes
  • Account
  • 26339 Views
  • 8 replies
  • 1 likes

Solved!! Can’t log in

PlanPremiumCountry United KingdomDeviceMany (iPhones and laptop) My Question or Issue About 4 days ago my Spotify account logged off all my devices. When I enter my login details it claims they are incorrect even though I have not changed them. I can...

  • Visitor
  • Plan Premium Country  United Kingdom Device Many (iPhones and laptop)   My Question or Issue  About 4 days ago my Spotify account logged off all my devices. When I enter my log...
  • Isla21
  • Visitor
  • 2041 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2041 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Duo after single premium

PlanPremiumCountryIrelandDevice Huawei p20 proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a Premium subscription and I was paying for it but now I switched for a Duo with my wife and she is the one that is paying...

  • Newbie
  • Plan Premium Country Ireland Device Huawei p20 pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had a Premium subscription and I was payi...
  • Yordan
  • Moderator
  • 9729 Views
  • 6 replies
  • 1 likes
  • Account
  • 9729 Views
  • 6 replies
  • 1 likes

How to close account

Do not want Spotify any more

  • Visitor
  • Do not want Spotify any more
  • AdamDamon
  • Spotify Star
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

Public Playlists not Updating

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ALL Operating System(iOS 10, Android Oreo, Windows 10,etc.) all. My Question or IssueHi- I’ve been a Spotify user for a long time. Ever since 2021, my public playlists hav...

  • Newbie
  • ...r Issue Hi- I’ve been a Spotify user for a long time. Ever since 2021, my public playlists have not been updating on my profile. I was wondering how I could get a fix to this? The two pictures below a...
  • AdamDamon
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 198 Views
  • 1 replies
  • 0 likes

Re: how can I find which email address is associated withmy account on myphone?

I have a similar problem: after lots of frustration with Apple Music, I have signed up for Spotify Premium on my Android phone and have been assigned a user ID (long string of characters). I would also like to use this account on my computer, but can...

  • Casual Listener
  • I have a similar problem: after lots of frustration with Apple Music, I have signed up for Spotify Premium on my Android phone and have been assigned a user ID (long string of characters). I would al...
  • Billy-J
  • Spotify Star
  • 215 Views
  • 3 replies
  • 0 likes
  • 215 Views
  • 3 replies
  • 0 likes

Account disappeared

So I've been using Spotify for years, account user name blublu69, I had a Premium Account briefly but then mostly back to free again. But............My account has disappeared. My Mac and Phone app no longer logs in and I can't log in online. I've lo...

  • Newbie
  • So I've been using Spotify for years, account user name blublu69, I had a Premium Account briefly but then mostly back to free again. But............My account has disappeared. My Mac and Phone app n...
  • Billy-J
  • Spotify Star
  • 241 Views
  • 3 replies
  • 0 likes
  • Account
  • 241 Views
  • 3 replies
  • 0 likes

Only following 6 people but it shows I'm following 18 people

Hello, I only follow 6 people, but it's showing I am following 18 people (on both web and the desktop app). I've included screenshots. Can you help me out? .

  • Casual Listener
  • Hello,   I only follow 6 people, but it's showing I am following 18 people (on both web and the desktop app).  I've included screenshots.   Can you help me out? .
  • osornios
  • Spotify Star
  • 205 Views
  • 3 replies
  • 1 likes
  • Account
  • 205 Views
  • 3 replies
  • 1 likes

Devolución/Reembolso

Contrate los tres meses de 99 cents y cuando pasaron los tres meses cancele la suscripcion, pero me cobraron 9.99€ cosa que no deberia no se por que, solicito el reembolso ya que hice la cancelacion antes de tiempo. espero una respuesta rapida. Mucha...

  • Casual Listener
  • Contrate los tres meses de 99 cents y cuando pasaron los tres meses cancele la suscripcion, pero me cobraron 9.99€ cosa que no deberia no se por que, solicito el reembolso ya que hice la cancelacion ...
  • Cornejo_0_
  • Casual Listener
  • 1735 Views
  • 8 replies
  • 0 likes
  • Premium
  • 1735 Views
  • 8 replies
  • 0 likes