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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1552 Views
  • 0 replies
  • 7 likes
  • Security
  • 1552 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445573 Views
  • 970 replies
  • 108 likes
  • Account
  • 445573 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198912 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198912 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108204 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108204 Views
  • 70 replies
  • 11 likes

Superuser Contribution Personally Generated Playlists Dont Exist/ Dont work

I signed up for Spotify Premium a little over a week ago, and I have to say that I am pretty disappointed. Part of the reason I signed up for the service was for the generated playlists to my own music taste. I have not gotten a daily mix of any kind...

  • Newbie
  • I signed up for Spotify Premium a little over a week ago, and I have to say that I am pretty disappointed. Part of the reason I signed up for the service was for the generated playlists to my own mus...
  • Katerina
  • Spotify Legend
  • 426 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 426 Views
  • 2 replies
  • 1 likes

Superuser Contribution change account country

PlanPremiumCountry My Question or Issue Hi, i would like change my country, i cancelled my subscription, but i'm not able to delete my credit card information, it's even necessary to wait to the subscription ends? i would like change it now, but on t...

  • Casual Listener
  • Plan Premium Country     My Question or Issue   Hi, i would like change my country, i cancelled my subscription, but i'm not able to delete my credit card information, it's even...
  • Katerina
  • Spotify Legend
  • 359 Views
  • 3 replies
  • 0 likes
  • Account
  • 359 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logged out, Can't Log Back In

Plan Premium Country USA Device MacBook Pro 2019, and iPhoneX Operating System iOS 10 My Question or Issue Last week, I was logged out of my Premium account on both my laptop and my iPhone app with no explanation (I made another account in order to p...

  • Visitor
  • Plan Premium Country USA   Device MacBook Pro 2019, and iPhoneX Operating System iOS 10   My Question or Issue Last week, I was logged out of my Premium account on bot...
  • Katerina
  • Spotify Legend
  • 423 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 423 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can I have no Finnish music please?

PlanPremiumCountry DeviceAndroit and LinuxOperating System My Question or Issue Hi, My Discover Weekly is riddled with Finnish music that does not fit my taste well. Is there something wrong with the algorithm? Searching for "Finnish" turns up severa...

  • Casual Listener
  • Plan Premium Country   Device Androit and Linux Operating System     My Question or Issue   Hi, My Discover Weekly is riddled with Finnish music that does not fit my ta...
  • Katerina
  • Spotify Legend
  • 450 Views
  • 3 replies
  • 0 likes
  • Other
  • 450 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have been locked out of my account and cannot access my account information

PlanPremiumCountryUnited StatesDeviceiPhone 7My Question or IssueRecently I have been locked out of my account. Upon entering my username and password I received a notice say incorrect password email combination. So, I went to file for a password rec...

  • Newbie
  •   Plan Premium Country United States Device iPhone 7 My Question or Issue Recently I have been locked out of my account. Upon entering my username and password I received a notice say in...
  • Katerina
  • Spotify Legend
  • 3509 Views
  • 2 replies
  • 0 likes
  • Login
  • 3509 Views
  • 2 replies
  • 0 likes

Superuser Contribution Finding Linked Family Account

PlanPremium for FamilyCountryAUDeviceiPhone Xs My Question or IssueHey there, so apparently on my mobile I was logged into an account that got binded to the family plan that I'm in, however for some reason it had a number/ letter username ( which bec...

  • Casual Listener
  • Plan Premium for Family Country AU Device iPhone Xs   My Question or Issue Hey there, so apparently on my mobile I was logged into an account that got binded to the family plan that I'm ...
  • Katerina
  • Spotify Legend
  • 2461 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 2461 Views
  • 3 replies
  • 0 likes

How do I check the address of my account?

I am in need of checking the address of my account. I am in the process of moving and hurridly signed up for a family plan only to now not remember which address I would have used. Thank you,

  • Casual Listener
  • I am in need of checking the address of my account. I am in the process of moving and hurridly signed up for a family plan only to now not remember which address I would have used.  Thank y...
  • Billy-J
  • Spotify Star
  • 395 Views
  • 3 replies
  • 0 likes
  • Account
  • 395 Views
  • 3 replies
  • 0 likes

someone is logging in to my spotify premium account and i don't now them!!!!!!

PlanPremiumCountryUnited Kingdom (England)Deviceold as **bleep** hp laptopOperating SystemWindows 10 My Question or Issuesomeone is logging in to my spotify premium account and has added multiple playlists to my account. they seem to be from brazil o...

  • Newbie
  •   Plan Premium Country United Kingdom (England) Device old as **bleep** hp laptop Operating System Windows 10   My Question or Issue someone is logging in to my spotify premium a...
  • Brunelicia
  • Community Legend
  • 830 Views
  • 1 replies
  • 0 likes
  • Security
  • 830 Views
  • 1 replies
  • 0 likes

Spotify account hacked

Information:PlanPremiumCountryUnited StatesDeviceiPhone 10, Windows 10Operating SystemiOS 12.3.1, Windows 10 My Question or IssueI logged into my Spotify account today and saw that my display name had been changed. Also, there were 3 playlists that I...

  • Visitor
  • Information: Plan Premium Country United States Device iPhone 10, Windows 10 Operating System iOS 12.3.1, Windows 10   My Question or Issue I logged into my Spotify account today and ...
  • Billy-J
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 523 Views
  • 1 replies
  • 0 likes

Facebook e-mail changed, Spotify not changing

Hello community,I've got an account that has been created with Facebook.A couple months ago I changed my Facebook e-mail address since the one I used was very old already. Until today Spotify still has my old e-mail stored, and my username is just a ...

  • Newbie
  • Hello community, I've got an account that has been created with Facebook. A couple months ago I changed my Facebook e-mail address since the one I used was very old already.  Until today Spoti...
  • ListenToGlobal
  • Composer
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
  • 258 Views
  • 1 replies
  • 0 likes

my account was hacked

Someone hacked my spotify account and kicked me off and put their email in there and now all my playlists are all gone. is there anyway to get them back? Also is there an email to just ask spotify? UGH

  • Newbie
  •   Someone hacked my spotify account and kicked me off and put their email in there and now all my playlists are all gone. is there anyway to get them back? Also is there an email to just ask sp...
  • JBayudz
  • Composer
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! I can't change my username!!!!

Hey Spotify, Its super annoying that I can't change my account name as I made it a long time ago and its a bunch of random letters. When I try to connect with my friends they can never find me because its not even close to my name. I find this so ann...

  • Newbie
  • Hey Spotify,   Its super annoying that I can't change my account name as I made it a long time ago and its a bunch of random letters. When I try to connect with my friends they can never find ...
  • Brunelicia
  • Community Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • Other
  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gone!

PlanPremiumCountryTurkeyDevice(iPhone 6, General Mobile etab5, Gigabyte p15v2Operating System(iOS 11, Android, Windows 10 My Question or IssueLast nite i was using my account on my tablet and pc after that i slept. When i woke up my account was gone ...

  • Casual Listener
  •   Plan Premium Country Turkey Device (iPhone 6, General Mobile etab5, Gigabyte p15v2 Operating System (iOS 11, Android, Windows 10   My Question or Issue Last nite i was using my...
  • Katerina
  • Spotify Legend
  • 470 Views
  • 3 replies
  • 0 likes
  • Account
  • 470 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Facebook deleted and now no Spotify

PlanPremiumCountry Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had Sporify premium for 7 years and recently I deleted my Facebook account and my spotify ...

  • Visitor
  • Plan Premium Country   Device   (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I ha...
  • Peter
  • Spotify Legend
  • 458 Views
  • 2 replies
  • 1 likes
  • Account
  • 458 Views
  • 2 replies
  • 1 likes

Solved!! My Artist Profile picture is showing up as the latest album in a search

Hi, i've updated my artist profile picture but it's still showing up as the latest album artwork. Only once you go to my page can you see the new picture. Is there a workaround to always have my profile pic linked to my name in an artist search? Than...

Screen Shot 2019-06-13 at 2.12.55 AM.png Screen Shot 2019-06-13 at 2.13.05 AM.png
  • Newbie
  • Hi, i've updated my artist profile picture but it's still showing up as the latest album artwork. Only once you go to my page can you see the new picture. Is there a workaround to always have my prof...
  • OneByBoo
  • Roadie
  • 4704 Views
  • 1 replies
  • 0 likes
  • Account
  • 4704 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone is using my account

Several days ago when I entered my account is listening to music from Spotify Web Player. When I see it the first time I change my Facebook password. But my Spotify account can be entered from my email and a password that I do not know when I put it....

  • Newbie
  • Several days ago when I entered my account is listening to music from Spotify Web Player. When I see it the first time I change my Facebook password. But my Spotify account can be entered from my ema...
  • Daisy
  • Spotify Legend
  • 566 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution i wrote wrong name on my adress

i wrote my brother name while i was creating adress information.now my family memmber showed his name on invite mail.i want to change my name on my adress just name,i dont want to change my adress

  • Newbie
  • i wrote my brother name while i was creating adress information.now my family memmber showed his name on invite mail.i want to change my name on my adress just name,i dont want to change my adress
  • Daisy
  • Spotify Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution I accidently created four artist profiles and I wanna split them into one..

Hey guys , first of all this is not self promo at all , I do seriously need help with this issue , so the thing is that I accidently created a four artist profiles for my music , 1 (https://open.spotify.com/artist/1wbj7hkZgHENVBvq45JuBU) , 2 (https:/...

  • Newbie
  • Hey guys , first of all this is not self promo at all , I do seriously need help with this issue , so the thing is that I accidently created a four artist profiles for my music ,  1 (https:...
  • Daisy
  • Spotify Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been getting charged twice in one month for Spotify!!

October I was charged twice for Spotify Premium, once on the 23rd and again on the 30th. This also happened last month in November, I was charged once on the 23rd and then again on the 30th. I would like to find out how to fix this problem before it ...

  • Newbie
  • October I was charged twice for Spotify Premium, once on the 23rd and again on the 30th. This also happened last month in November, I was charged once on the 23rd and then again on the 30th. I would ...
  • Daisy
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Cant connect to facebook username random numbers

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Newest android updateMy Question or IssueI recently created a new Facebook account and deleted the...

  • Newbie
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Newest android update My ...
  • OneByBoo
  • Roadie
  • 452 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 452 Views
  • 1 replies
  • 0 likes