Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Tuesday
Meghanleegill
Casual Listener
4597 Views
1 replies
9 likes
Security

4597 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Ryankewley
Newbie
465182 Views
976 replies
111 likes
Account

465182 Views
976 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205651 Views
119 replies
117 likes
Account

1205651 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113251 Views
72 replies
12 likes
Account
Login
Premium

113251 Views
72 replies
12 likes

Solved!! Not able to sign in to anything.

PremiumUS, Ca. DeviceApple IPhone XSmaxOperating SystemIOS Hi so this might be confusing. This is my Alt account for Spotify. I can’t login to my main account which is josias16429. I’m not sure what happened but I was listening to my music when the a...

user-removed
Visitor
Premium US, Ca. Device Apple IPhone XSmax Operating System IOS Hi so this might be confusing. This is my Alt account for Spotify. I can’t login to my main accoun...
2019-05-30 8:41:31 PM
2019-05-31 1:13:24 PM
Luan
Spotify Star
3885 Views
6 replies
0 likes
Account
Login
Premium
Security
Subscription

3885 Views
6 replies
0 likes

Cannot login or reset password

PlanPremiumCountryAustraliaDeviceiPhone 8+ Operating SystemiOS 12.3.1I went into my Spotify app yesterday (28/05/19) and I had been logged out. I put in the password which I am certain is the correct password but it did not let me login. I tried appl...

user-removed
Visitor
Plan Premium Country Australia Device iPhone 8+ Operating System iOS 12.3.1 I went into my Spotify app yesterday (28/05/19) and I had been logged out. I put in the password whic...
2019-05-29 2:57:21 PM
2019-05-31 12:13:07 PM
JBayudz
Composer
1271 Views
3 replies
0 likes
Account

1271 Views
3 replies
0 likes

Possible account breach or use for botting

PlanFreeCountryNew ZealandDevicePC, iPhone SEOperating SystemWindows 10, iOS 12.2 My Question or IssueSo starting about 2 days i noticed activity on my account that wasnt made by me. It seems that whenever i am offline or inactive for a large period ...

-tomh-
Newbie
Plan Free Country New Zealand Device PC, iPhone SE Operating System Windows 10, iOS 12.2 My Question or Issue So starting about 2 days i noticed activity on my account that wasnt mad...
2019-05-31 8:38:06 AM
2019-05-31 12:01:09 PM
OneByBoo
Roadie
414 Views
1 replies
0 likes
Account
Free
Security

414 Views
1 replies
0 likes

Can not log in or reset password

Hi I have been using Spotify premium for over two years and now have a Spotify Family plan. Everyone on my plan has no trouble logging in, but when I try to log in it says that I have the wrong username or password. When I try resetting this password...

user-removed
Visitor
Hi I have been using Spotify premium for over two years and now have a Spotify Family plan. Everyone on my plan has no trouble logging in, but when I try to log in it says that I have the wrong usern...
2019-05-31 9:00:42 AM
2019-05-31 11:58:43 AM
OneByBoo
Roadie
428 Views
1 replies
0 likes
Account
Login
Premium

428 Views
1 replies
0 likes

[Windows] Universal App for Windows 10 (UWP)

PlanPremiumCountryUSA DeviceLenovo Laptop 1X CarbonOperating SystemWindows 10 Pro My Question or IssueI've tried numerous times to logon to this laptop and the screen just darkens and doesn't react to any other commands. When I try the Facebook logon...

barteltom810
Newbie
Plan Premium Country USA Device Lenovo Laptop 1X Carbon Operating System Windows 10 Pro My Question or Issue I've tried numerous times to logon to this laptop and the...
2019-05-28 7:27:53 PM
2019-05-31 11:51:59 AM
OneByBoo
Roadie
502 Views
1 replies
0 likes
Login

502 Views
1 replies
0 likes

Scary email

So today I receive this email and it kinda bothers me cause I feel that my account was compormised by someone. I always make sure that I only log on in my devices to prevent this kind of problem. If this is some sort of security enhancing from spotif...

mark1398
Casual Listener
So today I receive this email and it kinda bothers me cause I feel that my account was compormised by someone. I always make sure that I only log on in my devices to prevent this kind of problem. If ...
2019-05-30 12:08:12 AM
2019-05-31 2:15:10 AM
Billy-J
Spotify Star
829 Views
3 replies
0 likes
Login
Premium
Security

829 Views
3 replies
0 likes

How Can I Change My Dispay Name

I connected to Facebook and Spotify changed my display name to my Facebook name (which is my real name). I want to change it back for privacy reasons but I can't figure out how to. I already tried disconnecting from Facebook and logging out and back ...

saltykitsune
Casual Listener
I connected to Facebook and Spotify changed my display name to my Facebook name (which is my real name). I want to change it back for privacy reasons but I can't figure out how to. I already tried di...
2019-05-31 1:01:49 AM
2019-05-31 1:11:12 AM
JBayudz
Composer
460 Views
3 replies
1 likes
Account

460 Views
3 replies
1 likes

Cancel a subscription on an account that doesn't exist

PlanPremiumCountryBrazilOperating SystemAndroid/ Desktop My Question or IssueI had a Premium account synced with Facebook for a year, but I ended up deleting the e-mail linked to the Facebook account and then months later Facebook banned my accountI ...

user-removed
Visitor
Plan Premium Country Brazil Operating System Android/ Desktop My Question or Issue I had a Premium account synced with Facebook for a year, but I ended up deleting the e-mail l...
2019-05-30 12:07:53 AM
2019-05-31 1:03:24 AM
JBayudz
Composer
575 Views
1 replies
1 likes
Account
Login
Premium
Subscription

575 Views
1 replies
1 likes

npieper (NatalieP_Mesa)

PlanPremiumCountryUSDeviceiPhone 8+Operating System My Question or Issue

npieper
Regular
Plan Premium Country US Device iPhone 8+ Operating System My Question or Issue
2019-05-30 9:46:03 PM
2019-05-30 12:47:35 AM
Billy-J
Spotify Star
335 Views
1 replies
0 likes
Account

335 Views
1 replies
0 likes

My old premium account

hello,I can’t log into my old premium account. The email address I'm paying for spotify does not seem to be my email address for the account. how should I log in? I cant find the Name or E-Mail Address.thank you for help.

Nastjax
Newbie
hello, I can’t log into my old premium account. The email address I'm paying for spotify does not seem to be my email address for the account. how should I log in? I cant find the Name or E-Mail Add...
2019-05-30 11:21:49 PM
2019-05-30 12:46:28 AM
Billy-J
Spotify Star
383 Views
1 replies
0 likes
Account
Login
Premium

383 Views
1 replies
0 likes

Solved!! Can’t access email to reset password

I have a premium account and my Spotify app logged out randomly. I can’t log back in because I don’t remember my password and I don’t have access to that email anymore for a password reset. PlanPremiumCountryUS Deviceiphone 8Operating System My Quest...

user-removed
Visitor
I have a premium account and my Spotify app logged out randomly. I can’t log back in because I don’t remember my password and I don’t have access to that email anymore for a password reset. &n...
2019-05-30 8:54:33 PM
2019-05-30 9:25:33 PM
Luan
Spotify Star
3732 Views
3 replies
0 likes
Account
Login
Premium

3732 Views
3 replies
0 likes

Solved!! Publicidada mal elegida

La publicidad es una basura, es una porquería, está mal elegida. Me la paso escuchando power metal, metal sinfónico, metal progresivo y me publicita cumbia, trap, reggaeton y toda esa mugre que no sirve para nada. Arreglen el algoritmo de publicidad,...

Antonio_vilaro
Newbie
La publicidad es una basura, es una porquería, está mal elegida. Me la paso escuchando power metal, metal sinfónico, metal progresivo y me publicita cumbia, trap, reggaeton y toda esa mug...
2019-05-30 1:05:58 PM
2019-05-30 8:39:10 PM
Luan
Spotify Star
579 Views
1 replies
0 likes
Free

579 Views
1 replies
0 likes

Passwords that contain 'x' between 2 numbers (e.g. 3x5) don't work on Android or iOS

I have both an iPhone XR and a Samsung Galaxy S9 (both on latest OS & Spotify Versions).This seems to be a recent problem, but my password contained an 'x' in between 2 numbers (e.g. 3x5) and it looks like your password field is automatically convert...

kramkishun
Casual Listener
I have both an iPhone XR and a Samsung Galaxy S9 (both on latest OS & Spotify Versions). This seems to be a recent problem, but my password contained an 'x' in between 2 numbers (e.g. 3x5) and...
2019-05-22 4:02:06 PM
2019-05-30 6:59:20 PM
Jᴀᴄᴋ
Roadie
387 Views
3 replies
0 likes
Login

387 Views
3 replies
0 likes

Recently Played says I’ve listened to things I haven’t— but my account Has only one device

Plan: PremiumCountry: United StatesDevice: iPhone SEOperating System: iOS 10My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my password multiple times and even disconnected my computer fro...

vaultborderline
Newbie
Plan: Premium Country: United States Device: iPhone SE Operating System: iOS 10 My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my pa...
2019-05-30 1:23:45 PM
2019-05-30 6:54:32 PM
ListenToGlobal
Composer
597 Views
1 replies
0 likes
Account
Security

597 Views
1 replies
0 likes

My account has a strange name and won't connect to facebook

PlanPremiumCountryPortugalDeviceAllOperating SystemW10 and Android My Question or IssueHi, I got 2 problems with my account:1. my account has a weird name, random numbers, and I can't change the name. 2. How can I connect it to Facebook?? Under Socia...

user-removed
Visitor
Plan Premium Country Portugal Device All Operating System W10 and Android My Question or Issue Hi, I got 2 problems with my account: 1. my account has a weird name, random nu...
2019-05-30 3:07:44 PM
2019-05-30 6:32:46 PM
user-removed
Not applicable
343 Views
2 replies
0 likes
Account

343 Views
2 replies
0 likes

Solved!! Account information lost

Premium planosx appweb player app Even after reinstalling spotify OSX app my playlists are all missing, the ability to play an album is gone, it only plays one song then goes to a radio station that isn't mine. My account is showing up as just a numb...

MichaelWClark
Casual Listener
Premium plan osx app web player app Even after reinstalling spotify OSX app my playlists are all missing, the ability to play an album is gone, it only plays one song then goes to a radio ...
2019-05-29 9:09:03 PM
2019-05-30 5:32:08 PM
MichaelWClark
Casual Listener
1823 Views
4 replies
0 likes
Account
Premium

1823 Views
4 replies
0 likes

Linking Accounts

PlanFree & PremiumCountryUKDeviceiPhone 7 & laptopOperating SystemWindowsMy Question or Issuehi all,I have an account which was set up through Facebook and I had been on premium, I stopped it and it is still "live" and accessible but is just "free" r...

iuqnej7eymvdm8b
Newbie
Plan Free & Premium Country UK Device iPhone 7 & laptop Operating System Windows My Question or Issue hi all, I have an account which was set up through Facebook and I had been on p...
2019-05-30 2:35:28 PM
2019-05-30 5:06:46 PM
OneByBoo
Roadie
403 Views
1 replies
0 likes
Account

403 Views
1 replies
0 likes

Google Home Mini still not delivered after Redeem

PlanPremiumCountryCanadaDeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBack on April 11, I went through the process to get the google home mini. I received an email later to redeem the article which I did. I got t...

Laminejr
Casual Listener
Plan Premium Country Canada Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Back on April 11, I went through the process to get the googl...
2019-05-29 6:00:13 PM
2019-05-30 3:55:00 PM
Laminejr
Casual Listener
749 Views
5 replies
0 likes
Account
Premium
Subscription

749 Views
5 replies
0 likes

My account with Premium was logged out after an update on May 7th and now I can't get back in

So to preface, I only use Spotify on my android phone, when I first started to use Spotify I don't believe it asked me to create a username/password (Started using the app sometime around May 2018.) I signed up for Premium on April 1st of this year a...

user-removed
Visitor
So to preface, I only use Spotify on my android phone, when I first started to use Spotify I don't believe it asked me to create a username/password (Started using the app sometime around May 2018.) ...
2019-05-30 3:51:41 AM
2019-05-30 3:21:21 PM
Billy-J
Spotify Star
1500 Views
5 replies
0 likes
Account
Login
Premium
Subscription

1500 Views
5 replies
0 likes

Solved!! Random log-out & can't recover password

Hello! This isn't regarding my own account, it's about my girlfriends account. Yesterday her app kept pausing and stuttering, which was odd. Then when playing music this morning she got logged out of the app entirely, and then it wouldn't let her sig...

Loopsie
Casual Listener
Hello! This isn't regarding my own account, it's about my girlfriends account. Yesterday her app kept pausing and stuttering, which was odd. Then when playing music this morning she got logged out of...
2019-05-22 4:01:11 PM
2019-05-30 3:06:03 PM
Loopsie
Casual Listener
1084 Views
2 replies
0 likes
Account

1084 Views
2 replies
0 likes

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