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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407518 Views
  • 959 replies
  • 107 likes
  • Account
  • 407518 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177006 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177006 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100203 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100203 Views
  • 68 replies
  • 10 likes

Error 500

Hallo,ich wenn ich in meinem Profil auf "Konto" klicke oder auf Family upgraden möchte, komme ich immer auf die "Oh nein! - Da ist wohl etwas schiefgegangen!"-Seite. Siehe Screenshot im Anhang. Seit Wochen geht das jetzt so - es ändert sich nix.Bitte...

  • Visitor
  • Hallo, ich wenn ich in meinem Profil auf "Konto" klicke oder auf Family upgraden möchte, komme ich immer auf die "Oh nein! - Da ist wohl etwas schiefgegangen!"-Seite. Siehe Screenshot im Anhang.&nbs...
  • Mantisentil
  • Community Legend
  • 931 Views
  • 1 replies
  • 0 likes
  • Account
  • 931 Views
  • 1 replies
  • 0 likes

Offensive ADD: "Skip"

Good day I have been a happy user for spotify for quite a while. Even if I don't have premium, I receive and listen to all adds that you share as part of the deal. However, your new add, called Skip, (the one were the guy skips the woman's voice) is ...

  • Newbie
  • Good day   I have been a happy user for spotify for quite a while. Even if I don't have premium, I receive and listen to all adds that you share as part of the deal.  &nbs...
  • osornios
  • Spotify Star
  • 616 Views
  • 1 replies
  • 0 likes
  • Free
    Other
    Subscription
  • 616 Views
  • 1 replies
  • 0 likes

Acount problems

Hi there, a long time ago I made a spotify account with a random e-mailadres and a random password. That e-mail adres isn’t a e-mailadres that exist. Someone came with a “funny” idea to took that email. But I want to change my email and I cant rememb...

  • Newbie
  • Hi there,   a long time ago I made a spotify account with a random e-mailadres and a random password. That e-mail adres isn’t a e-mailadres that exist. Someone came with a “funny” idea to took...
  • osornios
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and facebook dont connect

My facebook and spotify show connected but doesnt show friendlist or people to follow. Doesnt show the follow button. Have tried everything from reinstalling spotify to connecting and disconnecting fb. Nothing seems to work. Please help!

  • Casual Listener
  • My facebook and spotify show connected but doesnt show friendlist or people to follow. Doesnt show the follow button. Have tried everything from reinstalling spotify to connecting and disconnecting f...
  • Jose_M
  • Spotify Star
  • 878 Views
  • 5 replies
  • 0 likes
  • Account
  • 878 Views
  • 5 replies
  • 0 likes

can't login

My mother doesn't remember the pasword of her spotify account en she also doesn't know what emailadres she used. She has a smartphone of samsung en the email adres isnt mentioned in the accountinformation. She doesn't have facebook so i don't know wh...

  • Visitor
  • My mother doesn't remember the pasword of her spotify account en she also doesn't know what emailadres she used. She has a smartphone of samsung en the email adres isnt mentioned in the accountinform...
  • user-removed
  • Not applicable
  • 408 Views
  • 2 replies
  • 0 likes
  • Account
  • 408 Views
  • 2 replies
  • 0 likes

Superuser Contribution Link an active account

My Question or Issue I would like to link an excisting spotify account to my family account without losing the personal playlists. Is this possible? If so, how do I do this?

  • Casual Listener
  • My Question or Issue   I would like to link an excisting spotify account to my family account without losing the personal playlists. Is this possible? If so, how do I do this?
  • Guido
  • Spotify Legend
  • 689 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 689 Views
  • 3 replies
  • 0 likes

Superuser Contribution My wife has lost access to her premium account

My wife has been getting signed out of her Spotify account, and when she reset her password to get back in, she was greeted with a brand new free account. I know the profile is still there as I follow it (gigglyshanks) she just doesn't have access to...

  • Visitor
  • My wife has been getting signed out of her Spotify account, and when she reset her password to get back in, she was greeted with a brand new free account. I know the profile is still there as I follo...
  • Guido
  • Spotify Legend
  • 455 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 455 Views
  • 2 replies
  • 0 likes

I can't link my spotify account to my playstation.

Hello. First of all I have to ask you to bear with me for a while, this isn't the typical problem, so please hear me out. A couple of years ago, a STRANGER created me an spotify account. He claimed that he would use an offer somewhat related to PlayS...

  • Casual Listener
  • Hello. First of all I have to ask you to bear with me for a while, this isn't the typical problem, so please hear me out.   A couple of years ago, a STRANGER created me an spotify account. He ...
  • Jose_M
  • Spotify Star
  • 977 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 977 Views
  • 5 replies
  • 0 likes

Account locked

PlanPremiumCountrysingapore Hi, so basically i got logged out and tried to log back in, only for them to say i have to reset my password, which i tried by clicking on the direct link provided. Typing my email in the reset gave me a error saying 'The ...

  • Casual Listener
  •   Plan Premium Country singapore       Hi, so basically i got logged out and tried to log back in, only for them to say i have to reset my password, which i tried by click...
  • Jose_M
  • Spotify Star
  • 3208 Views
  • 6 replies
  • 1 likes
  • Account
    Login
  • 3208 Views
  • 6 replies
  • 1 likes

I want to get premium, but the credit card won't get accepted. Help?

PlanFreeCountryParaguayDeviceHuawei Y7 2018Operating SystemAndroid OreoMy Question or IssueSo, I just created my account and wanted to start my free 30 day trial right away, I entered my credit card info, but for some reason it won't go through, I tr...

  • Casual Listener
  •   Plan Free Country Paraguay Device Huawei Y7 2018 Operating System Android Oreo My Question or Issue So, I just created my account and wanted to start my free 30 day trial right away,...
  • Brunelicia
  • Community Legend
  • 410 Views
  • 5 replies
  • 1 likes
  • Premium
    Subscription
  • 410 Views
  • 5 replies
  • 1 likes

Solved!! Facebook account problem

Hello, i've got problem with my spotify facebook account. I had my account connected with facebook but last time i created spotify account for my family and accidentally I connected it with my facebook account which was connected to my first account,...

  • Casual Listener
  • Hello, i've got problem with my spotify facebook account. I had my account connected with facebook but last time i created spotify account for my family and accidentally I connected it with my facebo...
  • Tost123
  • Casual Listener
  • 475 Views
  • 1 replies
  • 0 likes
  • Account
  • 475 Views
  • 1 replies
  • 0 likes

Prélèvent Premium et Family

Je suis débitée chaque mois de Spotify Premium (9,99€) et Spotify Family (14,99€). Comment faire pour n’etre Prélevée que de Spotify Family? Merci PlanPremium/FamilyCountryFranceDeviceIPhone 6sOperating SystemIOS

  • Visitor
  • Je suis débitée chaque mois de Spotify Premium (9,99€) et Spotify Family (14,99€). Comment faire pour n’etre Prélevée que de Spotify Family? Merci   Plan Premium/Family Country France Devi...
  • Brunelicia
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • Premium
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Borrar mi cuenta permanente

Hola, quiero borrar mi cuenta permanentemente, el problema es que al momento de tratar de dar clic en el link para poder llenar el formulario me manda de nuevo a la pagina de incio, ademas, no tengo la mas minima idea de como ponerme en contacto con ...

  • Visitor
  • Hola, quiero borrar mi cuenta permanentemente, el problema es que al momento de tratar de dar clic en el link para poder llenar el formulario me manda de nuevo a la pagina de incio, ademas, no tengo ...
  • Katerina
  • Spotify Legend
  • 754 Views
  • 1 replies
  • 0 likes
  • 754 Views
  • 1 replies
  • 0 likes

Can't connect Facebook

Can't reconnect a new Facebook accountPlanStudent PremiumCountryLithuaniaDeviceAllOperating SystemWindows 10 My Question or Issue Hi there, the situation is as follows: quite some time ago I removed the Facebook account I registered to Spotify with. ...

  • Casual Listener
  • Can't reconnect a new Facebook account Plan Student Premium Country Lithuania Device All Operating System Windows 10   My Question or Issue  Hi there, the situation is as follows...
  • Jose_M
  • Spotify Star
  • 1085 Views
  • 3 replies
  • 0 likes
  • Account
  • 1085 Views
  • 3 replies
  • 0 likes

My account has been hacked.

My account has been hacked. At the same time, my username was changed. I unsubscribed from Premium due to this. I am now on the Free Plan, but it continues. I've changed my password and am out of ideas how to prevent this. I'm looking for any advice ...

  • Visitor
  • My account has been hacked.    At the same time, my username was changed. I unsubscribed from Premium due to this. I am now on the Free Plan, but it continues. I've changed my password an...
  • xoholo
  • Composer
  • 823 Views
  • 2 replies
  • 0 likes
  • Security
  • 823 Views
  • 2 replies
  • 0 likes

Superuser Contribution My old email is deleted, know i cant change account

I don't know how to use this tip, cause everytime i click at it, it just send me to my own account. I dont know how i create a new account, with my new email, and the old email is deleted. Tip: If you no longer have access to the registered email add...

  • Newbie
  • I don't know how to use this tip, cause everytime i click at it, it just send me to my own account. I dont know how i create a new account, with my new email, and the old email is deleted.  Tip...
  • Katerina
  • Spotify Legend
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google-Home does NOT connect to my Spotify Account

After completing step 7 to link GoogleHome app to my Spotify account (once it has identified it correctly), specifically after the step where it says "Tap OKAY to confirm", it takes me to a blank page and nothing happens. I tried installing, reinstal...

  • Newbie
  • After completing step 7 to link GoogleHome app to my Spotify account (once it has identified it correctly), specifically after the step where it says "Tap OKAY to confirm", it takes me to a blank pag...
  • Katerina
  • Spotify Legend
  • 571 Views
  • 1 replies
  • 0 likes
  • Account
  • 571 Views
  • 1 replies
  • 0 likes

Accounts won't sync

Hello, some of the songs I have on my mobile won't play or even show up on desktop version. For example, I can play all the songs by Chance the Rapper on my phone but I can't play any of them on my desktop version. I have premium subscription for ind...

  • Visitor
  • Hello, some of the songs I have on my mobile won't play or even show up on desktop version. For example, I can play all the songs by Chance the Rapper on my phone but I can't play any of them on my d...
  • OneByBoo
  • Roadie
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 353 Views
  • 1 replies
  • 0 likes

Deleted old email and dont know password

I deleted my email a loooong time ago, that I created for my spotify account and created a new one. But now I'm trying to log into hulu that is connected with my spotify account and I can't because I don't remember my password but I also can't reset ...

  • Newbie
  • I deleted my email a loooong time ago, that I created for my spotify account and created a new one. But now I'm trying to log into hulu that is connected with my spotify account and I can't because I...
  • Noah
  • Spotify Star
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Can't remember password + e-mail does not work

Hi, I stupidly logged out of my Spotify account on my Macbook. Now I can not remember my password and the e-mail I have used to my account is no longere valid. Any tips?

  • Newbie
  • Hi, I stupidly logged out of my Spotify account on my Macbook. Now I can not remember my password and the e-mail I have used to my account is no longere valid. Any tips? 🙂 
  • Noah
  • Spotify Star
  • 412 Views
  • 1 replies
  • 1 likes
  • 412 Views
  • 1 replies
  • 1 likes