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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • richwood1
  • Visitor
  • 283253 Views
  • 833 replies
  • 89 likes
  • Account
  • 283253 Views
  • 833 replies
  • 89 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134421 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134421 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76365 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76365 Views
  • 64 replies
  • 9 likes

Outra pessoa acessando minha conta

Bom dia, hj de manhã fui entrar no App porém minhas playlists tinham sumido e aparecido outras , que nunca tinha escutado na vida, e ao tentar iniciar uma música aparecia que estava conectado em outro aparelho, de um tal de Juan, nunca compartilhei o...

  • Casual Listener
  • Bom dia, hj de manhã fui entrar no App porém minhas playlists tinham sumido e aparecido outras , que nunca tinha escutado na vida, e ao tentar iniciar uma música aparecia que estava conectado em outr...
  • Bittencourt
  • Spotify Star
  • 19418 Views
  • 32 replies
  • 5 likes
  • 19418 Views
  • 32 replies
  • 5 likes

Solved!! Can we have the same display name on a different account?

So I recently wanted to delete an account, but it said you couldn't use the same username. Does this also apply to your display name? That's all, and thank you!

  • Newbie
  • So I recently wanted to delete an account, but it said you couldn't use the same username. Does this also apply to your display name?   That's all, and thank you!  
  • Billy-J
  • Spotify Star
  • 608 Views
  • 1 replies
  • 0 likes
  • Account
  • 608 Views
  • 1 replies
  • 0 likes

Charged 3 times in one month

I have been charged 3 times in 1 month and I am unable to find any help on this issue. I do not have a Twitter account and do not want one! I only have 1 Spotify premium account and Facebook! Is there any way to get some help?

  • Newbie
  • I have been charged 3 times in 1 month and I am unable to find any help on this issue. I do not have a Twitter account and do not want one! I only have 1 Spotify premium account and Facebook! Is ther...
  • user-removed
  • Not applicable
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Registrar email a cuenta registrada en Facebook

Plan Free/Premium Country Device Operating System WINDOWS 10 My Question or Issue Registre mi cuenta de Facebook en Spotify pero quiero registrar mi cuenta email a esa cuenta de Spotify pero resulta que esta registrada a una cuenta email que no conoz...

  • Newbie
  •   Plan Free/Premium Country   Device   Operating System WINDOWS 10   My Question or Issue  Registre mi cuenta de Facebook en Spotify pero quiero re...
  • Alfredo
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
  • 307 Views
  • 1 replies
  • 0 likes

Have Family Premium Plan but only 1 of us can listen at a time?

PlanPremiumCountry DeviceIphonesOperating System My Question or Issue Have Family Premium Plan but only 1 of us can listen at a time? If I'm listening and my daughter goes in, it kicks me out, etc...

  • Newbie
  • Plan Premium Country   Device Iphones Operating System     My Question or Issue  Have Family Premium Plan but only 1 of us can listen at a time? If I'm listening and my ...
  • Billy-J
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • Premium
  • 216 Views
  • 1 replies
  • 0 likes

Can’t get in

Plan PremiumFree/PremiumCountry New Zealand Device(iPhone 8Operating System(iOS 10 My Question or Issue Hi, i have been logged out of my account. I can’t access it. I’ve tried re-setting my password and I still can’t get in. I can get in here through...

  • Newbie
  • Plan Premium Free/Premium Country New Zealand   Device (iPhone 8 Operating System (iOS 10   My Question or Issue  Hi,   i have been logged out of my account. I can’t a...
  • Billy-J
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

I can't log in on the desktop app

PlanFreeCountry USADeviceMac My Question or Issue One day I was logged out of the spotify app on my mac, and I've been unable to log back in since. My username and password (and logging in with facebook) works on the spotify website and the iPhone ap...

  • Music Fan
  • Plan Free Country  USA Device Mac     My Question or Issue  One day I was logged out of the spotify app on my mac, and I've been unable to log back in since.  My use...
  • pronouncedkeera
  • Music Fan
  • 346 Views
  • 1 replies
  • 0 likes
  • Login
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Single Cover art is desconfigured (bug)

Hello, I have a single released since 1 year ago. But the cover art desconfigured. I tried to send the request to spotify life-in and I've tried to change it on Spotify for artists, but There isn't option for do it. Could you help me, please? Link of...

  • Casual Listener
  •   Hello,    I have a single released since 1 year ago. But the cover art desconfigured. I tried to send the request to spotify life-in and I've tried to change it on Spotify for art...
  • triadinc
  • Casual Listener
  • 539 Views
  • 2 replies
  • 0 likes
  • Other
  • 539 Views
  • 2 replies
  • 0 likes

Personnal information

My Question or Issue Hello I want to create a family account for my family. I wanted to make sure we are all registered on the same adress to make this possible, but when I go into my profile details, there is no postal code and whenever I want to ed...

  • Newbie
  •   My Question or Issue   Hello I want to create a family account for my family. I wanted to make sure we are all registered on the same adress to make this possible, but when I go into m...
  • user-removed
  • Not applicable
  • 226 Views
  • 1 replies
  • 0 likes
  • Premium
  • 226 Views
  • 1 replies
  • 0 likes

Cancel with immediate effect

Hi I want to cancel my subsription immediately as I have a bundled premium account with a new mobile phone plan. I tried to cancel my account but it runs until the 28th of Aug and I can't activate my free premium account as I still have an active acc...

  • Casual Listener
  • Hi I want to cancel my subsription immediately as I have a bundled premium account with a new mobile phone plan. I tried to cancel my account but it runs until the 28th of Aug and I can't activate my...
  • user-removed
  • Not applicable
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 435 Views
  • 1 replies
  • 0 likes

Family plan not needed

Hi I no longer need my family plan as my kids are now using the vodafone x student plan and can choose spotify primuium as an free option. However both they and I are worried about loosing our exsisting playlists during the transition from the family...

  • Casual Listener
  • Hi I no longer need my family plan as my kids are now using the vodafone x student plan and can choose spotify primuium as an free option.    However both they and I are worried about loo...
  • user-removed
  • Not applicable
  • 283 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 283 Views
  • 3 replies
  • 0 likes

pago de subscripcion ha fallado

PlanPremiumCountry MéxicoDeviceSamsung galaxy s6 edge plusOperating systemandroid My Question or Issue cambie el método de pago a otra tarjeta y me cobraron los 99 pesos y me dice que el pago de mi subscripcion ha fallado.

  • Newbie
  • Plan Premium Country  México Device Samsung galaxy s6 edge plus Operating system android   My Question or Issue  cambie el método de pago a otra tarjeta y me cobraron los 99 ...
  • RockBlooded
  • Music Fan
  • 414 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 414 Views
  • 1 replies
  • 0 likes

Solved!! Two accounts for one email - premium/free

PlanFree/PremiumCountry France/DenmarkDevicephone and computerOperating SystemiOS 10, Windows 10 My Question or Issue Hello, I have a premium account linked to my email address but it was not linked to my Facebook account. (But it's the same email ad...

  • Visitor
  • Plan Free/Premium Country  France/Denmark Device phone and computer Operating System iOS 10, Windows 10   My Question or Issue  Hello,  I have a premium account linke...
  • user-removed
  • Not applicable
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 415 Views
  • 1 replies
  • 0 likes

Como cancelar mi cuenta premium si olvidé mi contraseña y mi correo electrónico?

Como cancelar mi cuenta premium si olvidé mi contraseña y mi correo electrónico?Se sigue cargando a mi tarjeta cada mes y no la puedo usar

  • Newbie
  • Como cancelar mi cuenta premium si olvidé  mi contraseña y mi correo electrónico? Se sigue cargando a mi tarjeta cada mes y no la puedo usar
  • RockBlooded
  • Music Fan
  • 17793 Views
  • 1 replies
  • 1 likes
  • Account
  • 17793 Views
  • 1 replies
  • 1 likes

Random songs playing after current song

I'm running on a free plan in the US, and I'm currently using my MacBook Pro 2018 13" on the latest OS. On my main Spotify account, whenever I play a song and it ends, it randomly skips to another song that I recently added to my library. However, wh...

  • Casual Listener
  • I'm running on a free plan in the US, and I'm currently using my MacBook Pro 2018 13" on the latest OS. On my main Spotify account, whenever I play a song and it ends, it randomly skips to anoth...
  • user-removed
  • Not applicable
  • 1757 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 1757 Views
  • 3 replies
  • 0 likes

HELP! 2 accounts... premium and standard and no facebook anymore

Free &PremiumCountry AustraliaDeviceLaptop (Free) and Oppo R9S ( premium)Operating SystemWindows 10 My Question or Issue Hi everyone. i need help. I have a premium account linked to an old facebook ( which i no longer have) and a free account both wi...

  • Casual Listener
  •   Free &Premium Country  Australia Device Laptop (Free) and Oppo R9S ( premium) Operating System Windows 10   My Question or Issue   Hi everyone. i need help. I hav...
  • Rob110208
  • Casual Listener
  • 474 Views
  • 2 replies
  • 0 likes
  • Account
  • 474 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Ps4 app Romania

PlanFree/PremiumCountry RomaniaDevicePS4 PRO My Question or IssueHello all,I bought a ps4 pro two months ago and I still have problems when I'm trying to connect to my Spotify account. My account is created in Romania and as far as I know, I should b...

  • Casual Listener
  • Plan Free/Premium Country  Romania Device PS4 PRO   My Question or Issue Hello all, I bought a ps4 pro two months ago and I still have problems when I'm trying to connect to my Spo...
  • SergioDavid
  • Roadie
  • 474 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 474 Views
  • 3 replies
  • 0 likes

Solved!! Problems logging into iOS app

PlanPremiumCountry DeviceiPhone X Operating System(iOS 11) My Question or Issue I logged out of my iOS app, and upon trying to get back into the app, it will not let me log in. In via Facebook or by inputting my user id number. I have also reset my p...

  • Newbie
  • Plan Premium Country   Device iPhone X  Operating System (iOS 11)   My Question or Issue  I logged out of my iOS app, and upon trying to get back into the app, it will n...
  • Billy-J
  • Spotify Star
  • 498 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 498 Views
  • 1 replies
  • 0 likes

Can't unsubscribe from free 30 day trial

PlanFree/PremiumCountry USDeviceSamsung Galaxy S5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find for the life of me where to cancel the free 30 day trial. There isn't an option under the Subcription tab on e...

  • Casual Listener
  •   Plan Free/Premium Country  US Device Samsung Galaxy S5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I cannot find for the lif...
  • Billy-J
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! questions for prenium

Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ? Also, ``Play music with no phone service`` means i have to download some music first when i have cel...

  • Casual Listener
  • Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ?     Also, ``Play music with no phone ...
  • Billy-J
  • Spotify Star
  • 542 Views
  • 3 replies
  • 0 likes
  • Premium
  • 542 Views
  • 3 replies
  • 0 likes