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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4149 Views
  • 0 replies
  • 9 likes
  • Security
  • 4149 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462639 Views
  • 974 replies
  • 110 likes
  • Account
  • 462639 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204712 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204712 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112693 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112693 Views
  • 72 replies
  • 12 likes

Still being charged

I canceled my premium 4 months ago and I'm still being charged. I'm so frustrated that no one has helped me; I don't want to keep paying this!

  • Casual Listener
  • I canceled my premium 4 months ago and I'm still being charged. I'm so frustrated that no one has helped me; I don't want to keep paying this! 
  • Billy-J
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Account Hacked

My account was hacked somehow and now they have changed all of my information so I cannot log back in and change anything or cancel my account. I really need some help so they can’t get ahold of any credit card information please Thanks

  • Newbie
  • My account was hacked somehow and now they have changed all of my information so I cannot log back in and change anything or cancel my account. I really need some help so they can’t get ahold of any ...
  • Billy-J
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 287 Views
  • 1 replies
  • 0 likes

Solved!! can't see the left menu bar

Hi, I can't see the left menu bar (web browser) and therefore can't retrieve my receipts. Who knows how to get there?

  • Visitor
  • Hi, I can't see the left menu bar (web browser) and therefore can't retrieve my receipts. Who knows how to get there?
  • Billy-J
  • Spotify Star
  • 1588 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1588 Views
  • 3 replies
  • 0 likes

Hacked account and data lost

PlanPremiumCountry Uk My Question or Issue Someone has been using my account. I have resetted my Spotify and Facebook passwords but they seem to still have access. They have also deleted all my playlists and replaced them with their own. What can I d...

  • Casual Listener
  • Plan Premium Country  Uk     My Question or Issue  Someone has been using my account. I have resetted my Spotify and Facebook passwords but they seem to still have access. ...
  • Billy-J
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
  • 321 Views
  • 1 replies
  • 0 likes

Can't login

Hi, I'm french and I have a Spotify account since one year and a half. Yesterday I received an e-mail saying that someone had changed my e-mail address, I looked up on Spotify and my password had changed too. I can't login anymore, and I have a Premi...

  • Newbie
  •   Hi, I'm french and I have a Spotify account since one year and a half. Yesterday I received an e-mail saying that someone had changed my e-mail address, I looked up on Spotify and my password...
  • Billy-J
  • Spotify Star
  • 535 Views
  • 1 replies
  • 0 likes
  • Account
  • 535 Views
  • 1 replies
  • 0 likes

CANt find my premium account maybe cause to IOS 10 too Old version. iPhone?

PlanPremiumCountry France Device iPhone 6 s Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Premium Country  France  Device  iPhone 6 s  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Premium
  • 319 Views
  • 1 replies
  • 0 likes

Stolen Account

PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 8.1 My Question or Issue Someone hack my account and changed both my e mail and password.

  • Newbie
  • Plan Premium Country  Turkey Device PC Operating System Windows 8.1   My Question or Issue  Someone hack my account and changed both my e mail and password.
  • Loxer
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 306 Views
  • 1 replies
  • 0 likes

another language

My Question or IssueI downloaded sportify but everything is in arabic and i can`t change the language.

  • Newbie
  •   My Question or Issue I downloaded sportify but everything is in arabic and i can`t change the language.  
  • Loxer
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Can’t switch countries.

Hello there,I came from Canada to Saudi recently. I’m trying to switch countries and I can’t change to other any country. The only option is Canada. Therefore I can’t listen to music at the moment on my devices. I’d really appreciate some help. Thank...

  • Casual Listener
  • Hello there, I came from Canada to Saudi recently. I’m trying to switch countries and I can’t change to other any country. The only option is Canada. Therefore I can’t listen to music at the moment ...
  • Idkyetlol
  • Casual Listener
  • 678 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 678 Views
  • 3 replies
  • 0 likes

Searching Names

PlanPremiumCountry DeviceSamsung J2Operating SystemAndroid My Question or IssueI've been wondering this, why some of the username can't be found when we search it even though they're already a Premium user? I search my friend's username so that I can...

  • Composer
  • Plan Premium Country   Device Samsung J2 Operating System Android   My Question or Issue I've been wondering this, why some of the username can't be found when we search it even t...
  • sabitkamera
  • Regular
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 362 Views
  • 1 replies
  • 0 likes

Playlist

Gostaria de criar uma playlist para que todos os funcionários de nossa empresa pudessem incluir suas musicas prediletas. Esta playlist pode ser reproduzida no espaço do café dentro da nossa empresa?

  • Newbie
  • Gostaria de criar uma playlist para que todos os funcionários de nossa empresa pudessem incluir suas musicas prediletas. Esta playlist pode ser reproduzida no espaço do café dentro da nossa empresa?
  • YahTehgz
  • Composer
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

Glömt min email och vill avsluta mitt konto.

jag har glömt min gamla email adress då jag gjorde ett Spotify konto för längden. Hur avslutar jag detta då jag inte får tag i någon support på spotify

  • Newbie
  • jag har glömt min gamla email adress då jag gjorde ett Spotify konto för längden. Hur avslutar jag detta då jag inte får tag i någon support på spotify
  • Billy-J
  • Spotify Star
  • 830 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 830 Views
  • 1 replies
  • 1 likes

Premium not working

I recently switched from android to iPhone and have been paying for premium plans and when I try logging in with my iPhone it says I don’t have premium. I’ve tried a couple different logins incase I forgot but only one works. Any suggestions how to f...

  • Newbie
  • I recently switched from android to iPhone and have been paying for premium plans and when I try logging in with my iPhone it says I don’t have premium. I’ve tried a couple different logins incase &n...
  • Billy-J
  • Spotify Star
  • 304 Views
  • 2 replies
  • 0 likes
  • Account
  • 304 Views
  • 2 replies
  • 0 likes

Distribution Company

Hello,As a new distribution company how can I get a contract to become a aggragetor with Spotify

  • Newbie
  •   Hello, As a new distribution company how can I get a contract to become a aggragetor with Spotify
  • Billy-J
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • Other
  • 264 Views
  • 1 replies
  • 0 likes

Paying in advance for family subscription

PlanPremiumCountryPhilippines DeviceLG g3 stylusOperating SystemAndroid 5 My Question or Issue Is it possible that we can pay in advance for family subscription like 2 month advanve.

  • Casual Listener
  • Plan Premium Country Philippines   Device LG g3 stylus Operating System Android 5   My Question or Issue  Is it possible that we can pay in advance for family subscript...
  • gregsin14
  • Casual Listener
  • 683 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 683 Views
  • 2 replies
  • 0 likes

Playlist deleted when linked to Facebook

So i recently instatlled spotify on a new computer and i saw a possibility that i could login with a username and password. (Before always used facebook to login). But it seemed that i have forgotten my password and did reset it.So when i was logged ...

  • Regular
  • So i recently instatlled spotify on a new computer and i saw a possibility that i could login with a username and password. (Before always used facebook to login). But it seemed that i have forgotten...
  • Jose_M
  • Spotify Star
  • 1035 Views
  • 5 replies
  • 1 likes
  • Account
    Other
  • 1035 Views
  • 5 replies
  • 1 likes

Can't log in on the app

Title. I was logged out of the app for whatever reason and now I can't sign back in. My email doesn't work, my username doesn't work, I just can't sign back in. Why can't we sign in with our display names? It would make things so much easier on every...

  • Newbie
  • Title. I was logged out of the app for whatever reason and now I can't sign back in. My email doesn't work, my username doesn't work, I just can't sign back in.   Why can't we sign in with our...
  • Loxer
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 325 Views
  • 1 replies
  • 0 likes

Solved!! How can I get Spotify_appkey.key?

PlanFreeCountry JapanDeviceRaspberry Pi Zero WOperating SystemRaspbian Jessie My Question or IssueI want to install retropie-spotify.Spotify_appkey.key is required for installation. How can I get Spotify_appkey.key? https://github.com/nikoferro/retro...

  • Newbie
  • Plan Free Country  Japan Device Raspberry Pi Zero W Operating System Raspbian Jessie  My Question or Issue I want to install retropie-spotify. Spotify_appkey.key is required ...
  • Loxer
  • Community Legend
  • 8804 Views
  • 1 replies
  • 0 likes
  • Other
  • 8804 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook without removing it + Invalid E-Mail

PlanPremiumCountryDenmark DeviceSonyOperating SystemAndroid My Question or IssueI've had Spotify for many many years, for so long that I can hardly imagine my life without it. About a year ago, I deleted my Facebook profile (Apparently I used my Face...

  • Casual Listener
  •   Plan Premium Country Denmark   Device Sony Operating System Android   My Question or Issue I've had Spotify for many many years, for so long that I can hardly imagi...
  • Guido
  • Spotify Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Community account not syncing?

So near the start of the year (maybe?) I had my account migrated to a new one (with the same email) because I wanted to change my username, it worked fine until I realized like 2 weeks in that all my albums that I had saved were gone, (but that didn'...

  • Regular
  •      So near the start of the year (maybe?) I had my account migrated to a new one (with the same email) because I wanted to change my username, it worked fine until I realized like 2 ...
  • Jose_M
  • Spotify Star
  • 588 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 588 Views
  • 3 replies
  • 1 likes